Sökresultat för "Behavioral Management"

Alma Assistans är det engagerade företaget som i samarbete med kunden skapar den personliga assistansen. Vi jobbar nära kunden och vet att goda relationer är nyckeln till en väl fungerande assistans. Vi är verksamma i hela Sverige med huvudkontor i Uppsala och lokala kontor i Gävle, Stockholm, Göteborg, Helsingborg, Jönköping och Växjö. Jag är en kille på 18år som behöver extra stöd i vardagen. Jag är aktiv och gillar att vara igång. Jag bor i egen lägenhet i central Olofström, där det finns bra bussförbindelser. Under terminerna går jag i skolan och på fritids, där jag kommunicerar med bilder. På min fritid tycker jag om att vara ute. Min ”rulle” har ett tredje hjul så att jag kan ta mig fram lite överallt. Jag kan stå på mina ben och tränar i mitt ståskal regelbundet(minst 60min/dag). Jag tycker mycket om musik. Andra kan bli trötta på att höra samma låtar om och om igen, men jag blir glad och lugn av musik jag känner igen. Rutiner är viktiga för mig och mina assistenter arbetar systematiskt genom dagen för att skapa tydlighet. Eftersom jag inte har ett talat språk blir det ibland en del frustration. Det är viktigt att du ser tidiga tecken och kan avleda mig i tid. Det viktigt att jag vet vad som ska hända och känner mig förberedd. När folk inte förstår mig kan jag bli "blixt-arg" och kanske slänga något i golvet eller veva med armarna. Då är det viktigt att du som assistent håller dig lugn och inte blir rädd. Lika snabbt som jag blev arg, blir jag glad igen. Jag har alltid en räv bakom örat , jag gillar humor och skratt. Vem är du som söker jobbet? Du som söker får gärna gilla att vara aktiv samtidigt som det är viktigt att du kan ta det lugnt. Du behöver vara stabil och lyhörd, det är meriterande om du har erfarenhet av autism och utåtagerande beteende. Viktigast är att du står stadigt på marken och har hjärtat på rätt ställe. Här har du en chans att göra skillnad för en ung kille ut i vuxenlivet. Tim-/sommarvikarie gäller dag, kväll, vaken natt och helger. Arbetstiderna kommer vara skoldagar måndag till fredag 08:30-19:30 samt 14:30-21:30 samt 21:15-09:10. Vänta inte med din ansökan, rekrytering sker löpande.

Jönköpings kommun är en stor arbetsgivare med hundratals olika yrkesroller. Vi växer i takt med att kommunen utvecklas med fler invånare, fler bostäder och större utbud. Vi är alltid på jakt efter ny kompetens - medarbetare med olika bakgrunder och erfarenheter, med den gemensamma drivkraften att vilja skapa en bättre kommun att besöka, leva, verka och bo i. Vill du göra skillnad för barn och deras familjer? Har du god kommunikativ förmåga och är lyhörd för individuella behov? Då har vi ett arbete för dig på Klöverstigen 5 och 14 korttidsboende! Ditt nya jobb Du ger individanpassat stöd i vardagen för barn och ungdomar, med fokus på delaktighet, självständighet och utveckling. Arbetet sker utifrån ett professionellt och lågaffektivt bemötande. Mest tid läggs på direkt arbete med barn och ungdomar samt pedagogiskt och omsorgsinriktat stöd i vardagen. Andra arbetsuppgifter ingår också: Stöd i dagliga rutiner (ex. måltider, viss omvårdnad, lek, fritid, vila) Pedagogiskt stöd i socialt samspel och kommunikation Genomföra insatser enligt genomförandeplan och följa upp Dokumentera enligt lag och riktlinjer Samverka med vårdnadshavare, kollegor, skola och hälso- och sjukvård Säkerställa trygghet, omsorg och välbefinnande Din kompetens För titel stödassistent krävs ett avslutat gymnasieprogram från barn och fritid med inriktning socialt/pedagogiskt arbete eller vård och omsorgsprogrammet/undersköterska med specialisering inom programfördjupning funktionshinderområdet/psykiatri.  Alternativt att du har annan utbildning som arbetsgivaren bedömer likvärdig. Utbildningskravet kan komma att ersättas om du långvarig och relevant erfarenhet av arbete med barn och ungdomar med funktionsnedsättning. Krav för tjänsten är B-körkort. Vi söker dig som har god kunskap om LSS och barnkonventionen samt ett professionellt förhållningssätt med fokus på lågaffektivt bemötande. Du har grundläggande kunskap om neuropsykiatriska funktionsnedsättningar, kan dokumentera i verksamhetssystem och uttrycker dig väl på svenska i tal och skrift. Det är meriterande med utbildning inom AKK, motiverande samtal (MI), lågaffektivt bemötande eller liknande, liksom erfarenhet av korttidshem och dokumentation enligt IBIC. Kunskap om kommunikationsstöd som AKK är en fördel. Du är engagerad, ansvarstagande och har barnets behov i centrum. Rollen kräver god fysisk och psykisk förmåga, du har viljan att utvecklas och bidra till verksamhetens utveckling. Vi värdesätter att du är initiativtagande, målinriktad och har god samarbetsförmåga. Du bygger trygga relationer och hanterar utmanande situationer med lugn, empati och professionalism. Stort vikt läggs vid personlig lämplighet för tjänsten i rekryteringen! Vi erbjuder dig Vi erbjuder ett meningsfullt arbete där du gör skillnad för barn och deras familjer. Du får stöd av engagerade kollegor och en närvarande chef, samt en introduktion och möjlighet till kompetensutveckling. Hos oss har du en trygg anställning inom kommunal verksamhet och möjlighet att vara med och utveckla verksamheten. Du kan läsa mer om vilka förmåner du får som anställd i Jönköpings kommun här: jonkoping.se/jobba-hos-oss/detta-far-du-nar-du-jobbar-hos-oss  Välkommen till oss Klöverstigen 5 och14 korttidsboendes mål är att erbjuda barn och ungdomar en trygg, meningsfull och utvecklande vistelse utifrån LSS och SoL. Insatserna ska präglas av delaktighet, självbestämmande och individanpassat stöd samt bidra till barnets utveckling, välbefinnande och trygghet. Verksamheten ska även ge avlastning till familjer och samverka med vårdnadshavare och andra aktörer runt barnet. Bra att veta Rekryteringen avser en tidsbegränsad veckoslutsanställning på 6 månader men med möjlighet till förlängning. En veckoslutsanställning innebär att du som heltidsanställd arbetar i genomsnitt 28 timmar per vecka, där arbetstiden huvudsakligen är förlagd mellan fredag och måndag. Möten, arbetsplatsträffar (APT) och utbildningar kan vid behov förläggas till andra veckodagar. Arbetstiden omfattar dag-, kvälls- och jourpass, fredag till måndag. Urval och intervjuer sker löpande, vilket innebär att tjänsten kan komma att tillsättas innan sista ansökningsdag. Tillträde sker enligt överenskommelse. Den här befattningen är arbetsvärderad och återfinns i basgrupp D För mer information om befattningens löneintervall se: Lön och lönestatistik Belastningsregister För att få arbeta inom LSS-verksamhet med barn behöver vi ett godkänt utdrag från polisens belastningsregister. Beställ ett direkt i samband med att du lämnar in din ansökan då normal handläggningstid hos Polisen är cirka 2 veckor. Blanketten hittar du här: polisen.se/tjanster-tillstand/belastningsregistret/barn-med-funktionsnedsattning Vill du veta mer? Robert Gustafsson, enhetschef (semester v.29-32) Tel: 036-10 31 97 Fackliga representanter: jonkoping.se/fackligasoc Tillsammans gör vi Jönköpings kommun bättre – för alla. Kom och jobba med oss. Välkommen att söka tjänsten som Stödassistent veckoslutsanställning till korttidshem! Jönköpings kommun strävar efter att erbjuda en attraktiv arbetsplats som är fri från diskriminering och ger lika möjligheter för alla. Inför rekryteringsarbetet har vi tagit ställning till rekryteringskanaler och marknadsföring. Vi undanber oss därför vänligt men bestämt alla samtal om annonserings- och rekryteringshjälp.

Department of Forest Bioeconomy and Technology We are seeking an engaged and motivated Postdoctoral Researcher to join an interdisciplinary research collaboration between the Swedish University of Agricultural Sciences (SLU), Umeå University, and the University of Massachusetts. As Sweden and the EU work towards ambitious biodiversity and ecosystem restoration goals, understanding the human dimensions of forest management is increasingly important. This position offers a unique opportunity to contribute to research at the intersection of psychology, economics, and forestry, helping to inform decisions towards more resilient forest landscapes. The complete advertisement is available at: https://www.slu.se/en/about-slu/work-at-slu/jobs-and-vacancies/ About the position The EU Nature Restoration Law and Sweden’s environmental quality goals stipulate societal demands for more biodiverse landscapes. In Sweden, some 300,000 individuals and families own about 50% of the forestland that spans across two-thirds of the country. These family forest owners will need to undertake the preponderance of actions for creating more biodiverse forests in Sweden. In an interdisciplinary project funded by the Marianne and Marcus Wallenberg Foundation, we pose three specific research questions: What salient elements in cognitive models represent family forest owners’ perceptions and judgement strategies about forest biodiversity on their ownerships? Do family forest owners have the capability, opportunity and motivation to change towards biodiversity-enhancing forest management behaviors? Can interventions providing financial compensation encourage family forest owners’ change toward adopting biodiversity-enhancing forest management behaviors? To help answer these questions, we seek to recruit a postdoctoral researcher to join researchers in applied economics, psychology, and forestry. The candidate will support the integration of behavioral science principles and natural resource management knowledge into relevant research designs; developing research questions; applying appropriate analytical methods; and writing scientific manuscripts. This is a two-year full-time post. A specific task is the development of protocols to engage in interviews with family forest owners, support data collection, and lead analyses.  The workplace is the SLU campus in Umeå. Your profile An eligible candidate should hold a Ph.D. obtained within the last three years in a relevant field (e.g. applied economics, cognitive sciences, psychology), or a strong interdisciplinary program. In exceptional circumstances, the degree may have been obtained earlier. Exceptional circumstances include leave of absence due to illness, parental leave, positions of trust within trade unions, service in the armed forces, or other similar circumstances, as well as clinical service or service/assignments relevant to the subject area. Applicants are expected to demonstrate excellent communication skills in English, both written and spoken, and a clear motivation to pursue an academic career. The ability to work independently, show initiative, and collaborate effectively in interdisciplinary and international research environments is essential. Additional merits include demonstrated ability to integrate behavioral concepts into decision-making research, experience in writing scientific manuscripts, and advanced, documented proficiency in R, Stata, or similar analytical software used for modeling. Further advantages include working knowledge of Swedish and experience in conducting surveys and/or interviews as data collection methods. About us The Department of Forest Bioeconomy and Technology at SLU brings together broad expertise in engineering, natural sciences and social sciences. By integrating interdisciplinary perspectives, we conduct research spanning the entire forest value chain, and explore how raw materials, materials, processes, and systems can be developed to contribute to the sustainable development of forest resources and a circular bioeconomy. The Department is located on campuses in both Umeå and Uppsala. For more information about the department or division visit: https://www.slu.se/om-slu/organisation/institutioner/skoglig-bioekonomi-och-teknologi/?gad_source=1&gad_campaignid=21086656031&gclid=EAIaIQobChMIwMj3yOmalQMVdluRBR3n7yxAEAAYASAAEgKD_fD_BwE Read more about our benefits and working at SLU by visiting: https://www.slu.se/en/about-slu/work-at-slu/ Location: Umeå, Sweden.  Form of employment: Temporary employment 24 months. Scope: 100% Start date: As soon as possible, negotiable, upon agreement. Application: We welcome applications until 30 September 2026 using the button below. Candidates are encouraged to review research by Francisco X. Aguilar, Professor (available https://www.slu.se/en/profilepages/c/francisco-aguilar/ and on https://scholar.google.com/citations?user=GD4lKi8AAAAJ&hl=en), and coinvestigator Linus Andersson, Associate Professor, Docent (available https://www.umu.se/personal/linus-andersson/ and on https://scholar.google.se/citations?user=TzmSEKsAAAAJ&hl=sv&oi=sra). Please read an overview of the project available https://mmw.wallenberg.org/en/project/how-private-forest-owners-choices-shape-swedens-forest-biodiversity before applying. Applicants must submit: a CV a two-page research statement describing how the candidate can be an integral part of the team answering the three specific research questions copies of degrees and transcripts of all academic records contact information for at least two referees familiar with the applicant's qualifications certified knowledge of the English language, and current knowledge of the Swedish language if relevant, copies of scholarly publications. Final selection will be conducted after an interview. By the time of the interview, shortlisted applicants shall provide certified true copies of certificates, diplomas and transcripts from previous studies at an internationally recognized higher education institution (university or university college) and transcripts. If the applicant is a foreign citizen, SLU requires a certified copy of the passport page disclosing personal data and photograph. Union representatives: https://internt.slu.se/en/my-employment/employee-associations/kontaktpersoner-vid-rekrytering/

ABOUT US Netigate is a leading European Experience Management (XM) company, helping organizations turn insights into growth by understanding and acting on the experiences of their customers and employees. Headquartered in Stockholm with offices across Europe in Helsinki, Frankfurt and Rotterdam, Netigate serves more than 1,500 clients globally, including Erste Group, KLM/Air France and Apoteket. We are ~130 employees across the Nordic countries in Helsinki, Oslo and Stockholm and in the rest of Europe in Frankfurt, Berlin, Rotterdam, London and Paris. Following the recent merger with the Dutch digital experience platform Mopinion, Netigate now delivers a unique end-to-end platform for experience management - covering every touchpoint across web, mobile, and employee journeys. YOUR ROLE AT A GLANCE As Lead Product Designer, AI Experiences, you will shape how customers engage with our platform across the full product journey - from onboarding and core workflows to AI-powered guidance and decision-making. This role goes beyond interface design. You will help define how AI, automation, and connected product experiences can transform the way enterprise customers work with feedback and insights. Working at the intersection of product strategy, user behavior, systems thinking, and AI-native design, you will turn complex workflows into intuitive, high-impact experiences that build trust, drive adoption, and support long-term customer value. You will collaborate closely with Product, Engineering, and Customer-facing teams to explore, prototype, validate, and continuously improve experiences across the platform. We are looking for a designer who thinks in systems, workflows, and customer outcomes - not just screens and interfaces. This hybrid role can be based in Helsinki, Stockholm, or Rotterdam, with 2–3 days of office presence per week. YOUR KEY RESPONSIBILITIES * Own and evolve the end-to-end product experience across discovery, onboarding, workflows, AI-assisted interactions, and core platform journeys. * Define how AI and agentic experiences should behave within enterprise SaaS workflows, balancing usability, transparency, trust, and efficiency. * Translate customer problems, behavioral insights, and business priorities into intuitive product experiences and validated design hypotheses. * Drive product discovery together with Product Managers and Engineers through rapid prototyping, experimentation, and customer validation. * Design and prototype experiences using AI-native tooling (claude, lovable, replit, figma AI, etc) to accelerate iteration and decision-making. * Contribute to product strategy by identifying workflow friction, opportunity areas, and experience improvements that drive measurable business outcomes. * Run user research, customer interviews, usability testing, and behavioral analysis to uncover customer needs and validate solutions. * Use product analytics and experimentation frameworks to continuously improve adoption, engagement, retention, and customer satisfaction. * Help unify multiple SaaS products into one coherent platform experience, including navigation patterns, interaction models, terminology, and design systems. * Collaborate closely with Engineering teams to ensure experiences are technically feasible, scalable, and implemented with high quality. * Champion a modern, AI-native design culture focused on simplicity, experimentation, speed, and measurable customer value. YOUR PROFILE * Several years of experience in Product Design, UX, Product Experience, or related roles within SaaS or digital product companies. * Strong product thinking and ability to simplify complex workflows into intuitive customer experiences. * Experience working closely with Product Managers and Engineers in fast-moving, cross-functional environments. * Strong skills in product discovery, user research, behavioral analysis, and translating customer insights into validated product decisions. * Fluency with AI-enhanced design and prototyping workflows and Figma. * Experience using analytics and experimentation tools such as Mixpanel, Amplitude, Optimizely, or similar platforms. * Understanding of AI-native interaction patterns, conversational interfaces, copilots, or workflow automation is a strong plus. * Ability to balance customer needs, technical constraints, and business priorities pragmatically. * Strong systems thinking and experience contributing to scalable UX patterns or design systems. * Experience in enterprise SaaS, retail, banking, customer experience, or data-heavy products is highly valued. WHAT YOU CAN EXPECT * The opportunity to make a meaningful impact by helping shape seamless customer experiences in an AI-driven SaaS platform, while working closely with ambitious Product, Engineering, and Customer teams. * An inclusive and supportive work environment where diversity and creativity are celebrated. * An environment where your ideas are valued, and you have the opportunity to make a meaningful contribution from the start. * Opportunities for professional growth and career advancement within an international growing company. * No matter your role, whether you're just starting out or in a leadership position, we focus on the value you bring to the table. Creativity and impact are what matter most. * We believe in celebrating our achievements. Wether it's a summer festival or New Year's party: we make sure to enjoy our successes and build strong team connections. OUR CULTURE At the heart of Netigate lies the NetiMaker mindset - our foundation for how we work and grow together. Being a NetiMaker means taking ownership, staying curious, holding ourselves accountable, and driving progress with purpose. We believe that a great employee experience is the foundation of a great customer experience - and this belief shapes everything we do. At Netigate, we pride ourselves on our collaborative, imaginative, and learning-focused culture. We believe in the collective strength of diverse perspectives - the power of WE. Together, we create an atmosphere where fresh ideas are shared, challenges are embraced, and individual growth is encouraged. We encourage all applicants to consider submitting an anonymous CV as part of our commitment to fostering a non-discriminatory and inclusive recruitment process. In line with this, we aim to ensure transparency around compensation and will share indicative salary ranges during the initial conversation.

Tobii is the global leader in eye tracking and a pioneer in attention computing. For more than 20 years, we have built technology that understands human attention and intent. Our solutions enable scientific breakthroughs, assistive communication, immersive gaming, safer training environments and the future of human machine interaction. Our technology is used by thousands of companies, universities and research institutes around the world. Many of our customers operate at the frontier of behavioral science, neuroscience and human computer interaction. Headquartered in Stockholm, Tobii operates globally and is listed on Nasdaq Stockholm (TOBII). We are now looking for a people driven and technically curious leader to take responsibility for our Global Customer Care organization and lead a distributed technical support team working close to both customers and engineering. The Opportunity In this role, you will lead a global technical support organization responsible for helping customers succeed with Tobii’s hardware and software solutions after purchase. Your team investigates technical issues, guides customers and resolves complex cases in close collaboration with Product Management, Engineering and Supply Operations. You will manage a distributed team in Sweden, Japan, China and Korea, ensuring efficient case handling, clear ownership and strong collaboration across regions. A unique opportunity to lead a global support team while staying close to both the technology and the customers. Insights from your team help identify patterns, resolve complex issues and contribute to improving the next generation of Tobii products. Your mission • Lead and develop a global team delivering post sales technical support across hardware and software products • Ensure cases are handled professionally, efficiently and with clear ownership from start to resolution • Set goals for the team and team members and secure execution • Provide onboarding, mentoring and coaching to team members • Identify recurring issues and escalate them to Product Management and Engineering • Coordinate support processes, action plans and ways of working across regions • Remove obstacles for the team and ensure focus, efficiency and high service quality • Act as the bridge between customer support and internal product development • Represent the team toward management and ensure clear internal communication We hope you have • An academic background within Psychology, Neuroscience, Computer Science or a related field • Experience leading a distributed team and building a collaborative environment • Several years in customer-facing roles, ideally within technical or systems support • Strong technical understanding and the ability to troubleshoot across hardware, firmware and software • Experience collaborating with engineering teams to investigate technical issues • Strong analytical and problem-solving skills • Business level English in speaking and writing Who are you? You are a hands-on and collaborative leader who enjoys working where customers, technology, and product development intersect. You bring a strong sense of ownership and a succeed together mindset. You are technically curious and enjoy diving into complex issues, identifying patterns and working with engineering and product teams to find the root cause. As a leader, you stay close to the work and support your team in their daily cases. You create clarity, collaborate with stakeholders across the organization and ensure the team delivers efficient and high-quality technical support. The recruitment process Applications are reviewed on an ongoing basis. Please submit your application today, we look forward hearing from you!

The Opportunity We are looking for two Tender and Project HSE Specialist to join the HVDC Service organization and play a key role in driving HSE excellence, with a strong focus on electrical safety, across a global project landscape. In this role, you will work across the entire service value chain – from tender phase to project execution and lifecycle management – ensuring that Health and Safety principles are fully embedded in how we deliver, upgrade, and maintain HVDC systems worldwide. You will collaborate closely with engineering, procurement, operations, and project teams to integrate HSE into commercial offerings, service execution, and long‑term lifecycle strategies, supporting Hitachi Energy’s ambition to transition from linear to circular business models. This is a unique opportunity to combine HSE expertise, electrical safety leadership, and service business understanding in a global, technically advanced environment. How You Will Make an Impact Support tender activities by identifying, assessing, and integrating HSE and electrical safety requirements into tender documentation, including risk evaluations and cost considerations Drive HSE and electrical safety performance in project execution, supporting service projects throughout delivery and ensuring compliance with internal policies and external regulations Ensure strong application of electrical safety standards, procedures, and best practices in service tenders, upgrade projects, and lifecycle strategies (e.g., safe isolation, grounding, arc‑flash protection, LOTO) Promote safe lifecycle management by embedding electrical safety considerations into design reviews, commissioning, maintenance, and decommissioning activities Monitor and report HSE KPIs and incidents across service operations, ensuring high-quality data and continuous improvement Collaborate cross‑functionally with engineering, procurement, and operations to identify and implement electrical safety improvements in warranty and care services Lead awareness, capability building, and behavioral change by developing training, tools, and best practices that strengthen safety culture across global service teams. Your Background Solid HSE foundation through education and 5+ years of relevant experience Additional qualification or certification in electrical safety (e.g., high-voltage safety, authorization systems, LOTO, or equivalent) is a strong merit Proven knowledge of electrical safety principles, high‑voltage systems, hazard identification, and risk mitigation in industrial environments Experience from global service operations, including tendering and project execution, with the ability to integrate electrical safety into technical and commercial offerings Strong understanding of international HSE and electrical safety regulations and standards Strong collaboration and change‑management skills, with the ability to engage stakeholders and influence across cultures and functions Fluency in English, written and spoken; Swedish is considered a merit What We Offer Collective agreement Flexible working hours Health care and wellness allowance Excellent career opportunities within Hitachi Energy in Sweden and globally Dedicated mentor during onboarding Continuous learning and development opportunities Diverse workplace with over 70 nationalities represented in Sweden Supplementary parental leave compensation Employee benefit portal with extensive discounts and offers More About Us Ready to contribute to a safer, more sustainable HVDC Service organization and make a global impact? Apply today! Union Representatives: Sveriges Ingenjörer: Mikael Hjort, +46 107 38 29 86 Unionen: Fredrik Holmgren, +46 107 38 21 85 Ledarna: Frank Hollestedt, +46 107 38 70 43 For other questions, please contact Talent Partner Malin Johansson – malin.johansson@hitachienergy.com Due to summer vacations, the screening and selection process will begin in mid-August. Thank you for your understanding and patience during this period.

Do you thrive at the intersection of people, change and business transformation? EY People Consulting is growing and looking for experienced consultants to help turn strategy into sustainable impact. In Sweden, our team of around 60 consultants across Stockholm, Gothenburg and Malmö is part of a strong Nordic and global network, working to create real impact for our clients and their people. The opportunity Together with our clients, we drive transformation from ambition to execution, creating positive experiences of change. We support strategy development and implementation across talent and organizational design, HR technology, AI‑enabled solutions, culture and future ways of working. As technology and AI reshape organizations, we believe people remain at the core of successful transformation. People Consulting helps clients set a clear strategic direction and design scalable, AI‑enabled ways of working that create long‑term value at the intersection of people, technology and business. Your key responsibilities As an experienced consultant, you work in teams with EY colleagues and directly with clients in large‑scale transformation initiatives - from analysis and design to implementation and adoption. You are encouraged to identify new business opportunities, build relationships, and help strengthen our market presence as People Consulting continues to grow. To succeed in this role, you need to: Be passionate about the strategic aspect of people and the human side of transformation Lead and deliver workstreams within People Consulting engagements, including designing and facilitating workshops with senior client stakeholders Translate complex transformation challenges into clear, actionable deliverables and solve complex problems using creative, strategic, and analytical methods and tools Have a genuine interest in AI and a working understanding of how it is reshaping organizations, work and value creation Be a curious, continuous learner who thrives in a fast-moving environment and is energized by change and new technology Contribute to proposal development and capability building within People Consulting Build strong, trust-based relationships with clients and colleagues, and coach and support junior consultants Skills and attributes for success Qualifications Relevant university degree (e.g., business, industrial engineering, strategic HR, economics, behavioral sciences) 4–6+ years of relevant work experience after graduation Experience taking ownership of deliverables and working independently in client engagements Experience translating concepts into implemented solutions and realized impact Solid understanding of AI and digitalization from a business and transformation perspective Strong analytical, communicative and relationship building skills Advanced proficiency in English (spoken and written) Advanced skills in MS Office (Word, PowerPoint, Excel) Meriting qualifications Background in management consulting Experience with AI and data driven transformations Advanced proficiency in Swedish, spoken and written We are looking for someone who shares EY’s values At EY, you work on high impact assignments with leading organizations, in an inclusive and trusted culture that offers continuous development, early responsibility, and flexible ways of working. Read more about what EY can offer you at ey.com/careers. Are you ready to shape your future with confidence? Apply today. Please submit your application no later than 30th of September 2026. We will start reviewing applications after the summer period and plan to start interviewing in September. Selection and interviews are ongoing. If you have questions about the role, please contact Jesper Johansson at Jesper.Johansson1@se.ey.com. For questions regarding the recruitment process, please contact Adrian Lyng at Adrian.Lyng@se.ey.com. Please note that a background check will be conducted as part of the recruitment process. At EY, we celebrate diversity and encourage applications from individuals of all backgrounds. If you have any questions, require assistance, or need adjustments to the recruitment process due to a disability, please don't hesitate to reach out to us at recruitmentsweden@se.ey.com. We are here to support you. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Do you thrive at the intersection of people, change and business transformation? EY People Consulting is growing and looking for experienced consultants to help turn strategy into sustainable impact. In Sweden, our team of around 60 consultants across Stockholm, Gothenburg and Malmö is part of a strong Nordic and global network, working to create real impact for our clients and their people. The opportunity Together with our clients, we drive transformation from ambition to execution, creating positive experiences of change. We support strategy development and implementation across talent and organizational design, HR technology, AI‑enabled solutions, culture and future ways of working. As technology and AI reshape organizations, we believe people remain at the core of successful transformation. People Consulting helps clients set a clear strategic direction and design scalable, AI‑enabled ways of working that create long‑term value at the intersection of people, technology and business. Your key responsibilities As an experienced consultant, you work in teams with EY colleagues and directly with clients in large‑scale transformation initiatives - from analysis and design to implementation and adoption. You are encouraged to identify new business opportunities, build relationships, and help strengthen our market presence as People Consulting continues to grow. To succeed in this role, you need to: Be passionate about the strategic aspect of people and the human side of transformation Lead and deliver workstreams within People Consulting engagements, including designing and facilitating workshops with senior client stakeholders Translate complex transformation challenges into clear, actionable deliverables and solve complex problems using creative, strategic, and analytical methods and tools Have a genuine interest in AI and a working understanding of how it is reshaping organizations, work and value creation Be a curious, continuous learner who thrives in a fast-moving environment and is energized by change and new technology Contribute to proposal development and capability building within People Consulting Build strong, trust-based relationships with clients and colleagues, and coach and support junior consultants Skills and attributes for success Qualifications Relevant university degree (e.g., business, industrial engineering, strategic HR, economics, behavioral sciences) 4–6+ years of relevant work experience after graduation Experience taking ownership of deliverables and working independently in client engagements Experience translating concepts into implemented solutions and realized impact Solid understanding of AI and digitalization from a business and transformation perspective Strong analytical, communicative and relationship building skills Advanced proficiency in English (spoken and written) Advanced skills in MS Office (Word, PowerPoint, Excel) Meriting qualifications Background in management consulting Experience with AI and datadriven transformations Advanced proficiency in Swedish, spoken and written We are looking for someone who shares EY’s values At EY, you work on high impact assignments with leading organizations, in an inclusive and trusted culture that offers continuous development, early responsibility, and flexible ways of working. Read more about what EY can offer you at ey.com/careers. Are you ready to shape your future with confidence? Apply today. Please submit your application no later than 30th of September 2026. We will start reviewing applications after the summer period and plan to start interviewing in September. Selection and interviews are ongoing. If you have questions about the role, please contact Jesper Johansson at Jesper.Johansson1@se.ey.com. For questions regarding the recruitment process, please contact Adrian Lyng at Adrian.Lyng@se.ey.com. Please note that a background check will be conducted as part of the recruitment process. At EY, we celebrate diversity and encourage applications from individuals of all backgrounds. If you have any questions, require assistance, or need adjustments to the recruitment process due to a disability, please don't hesitate to reach out to us at recruitmentsweden@se.ey.com. We are here to support you. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. We're hiring a Regional Threat Assessment Manager to join the Protective Intelligence program within Coinbase's Security organization. This team protects Coinbase employees, executives, facilities, and operations by identifying, assessing, and mitigating threats through intelligence-led case management and structured behavioral assessment. You'll serve as the regional lead and subject matter expert for Threat Assessment and Management, owning complex and sensitive threat cases end-to-end while partnering with GSOC, Executive Protection, Legal, HR/ER, Insider Threat, and other stakeholders to drive coordinated response and help mature the program's regional capabilities. What you'll do: * Own end-to-end threat case management for your region, from intake, triage, and behavioral assessment through mitigation planning, documentation, and closure for threats impacting employees, executives, facilities, and other Coinbase assets. * Lead structured behavioral threat assessments using Coinbase methodologies and accepted frameworks (e.g., JACA, WAVR-21, CTAP-25) to evaluate motivation, capability, escalation indicators, and stabilizers, then translate findings into clear operational recommendations. * Drive intelligence-led incident response by serving as the intelligence lead during active incidents, coordinating with GSOC, ensuring timely escalation, and delivering decision support through resolution. * Partner cross-functionally with Executive Protection, GSOC, Legal, HR/ER, Insider Threat, and Communications to coordinate response actions, align mitigations, and manage reporting obligations. * Produce decision-ready briefings, written assessments, and executive updates that communicate threat posture, risk rationale, and recommended next steps to security leadership and cross-functional partners. * Strengthen regional program maturity by improving intake standards, QA/QC, playbooks, metrics, training, and handoff processes, and by mentoring peers through expertise and influence. Required Skills and Experience: * 7+ years of progressively responsible experience in threat assessment and management, protective intelligence, workplace violence prevention, behavioral threat assessment, or closely related security functions. * Demonstrated track record operating as a senior individual contributor and regional SME, independently owning ambiguous, high-consequence casework with limited oversight while influencing outcomes across teams without direct authority. * Proven ability to conduct threat investigations and translate fragmented information into clear assessments, prioritized risks, and practical mitigation plans using structured professional judgment frameworks. * Proficiency with case management and intelligence tools (e.g., Ontic, OSINT platforms, public records research, social media monitoring) with a track record of improving processes and tooling to increase signal quality. * Experience coordinating with law enforcement, managing investigative referrals, and navigating workplace violence reporting obligations across jurisdictions. * Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): £95,490—£106,100 GBP * Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. * Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. * US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. * Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. * Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Join our global force of 400+ innovators, blending the latest in tech with the greatest in soundtracking, from our Stockholm HQ to offices in London, New York, Los Angeles, Berlin, Paris, Oslo, and Seoul. We’re an industry leader with a startup mentality. We take what we do seriously, but we don’t take ourselves too seriously. Creating and collaborating to transform the sound of streaming, content, and culture. Come join us, and let the world feel your work. As our Head of Sales (US East Coast), you will play a crucial role in leading our commercial strategy and revenue growth across our eastern US markets. Based out of our New York City hub, your role will be to drive regional revenue growth across both new enterprise logo acquisitions and our expanding existing customer portfolio. By establishing key accounts and ensuring a world-class customer experience, you will directly strengthen Epidemic Sound’s position as the undisputed market leader in the region. You will lead a high-performing, cross-functional regional team consisting of Sales Development Representatives (SDRs), Account Executives (AEs), and Customer Success Managers (CSMs). In this position, you will report directly to the VP of Enterprise US, collaborating closely with international leadership colleagues and internal stakeholders to maximize customer satisfaction and optimize our US market impact. Your key responsibilities include * Lead, coach, and mentor a cross-functional regional team, creating a strong performance culture focused on key commercial KPIs and behavioral activity tracking. * Operate with a true player/coach mentality, actively executing and closing a portion of enterprise sales yourself to lead from the front line. * Generate new enterprise customer accounts while overseeing the health, retention, and expansion of the existing regional portfolio. * Define and continuously refine regional sales best practices and operational processes in close collaboration with global commercial and customer success leaders. * Act as an active talent ambassador, taking responsibility for optimal team setup, hiring top-tier commercial talent, and driving performance and development conversations. * Maintain a hands-on approach with a portfolio of prospective high-value clients, demonstrating best-in-class client communication and operational effectiveness. Requirements * 4+ years of managerial experience leading, coaching, and motivating high-performing commercial team members. * 8+ years of complex B2B sales experience, preferably from the technology, SaaS, or software industries with a solid understanding of driving complex regional sales. * Proven consultative sales and business development expertise from both an individual contributor and leadership perspective. * Demonstrated experience working within an AI-native or AI-forward environment, with a proven track record of leading teams that leverage AI tools to automate workflows and optimize commercial operations. * A proven track record of operating through customer obsession, while fully owning outcomes in a fast, learning-driven and high-trust organization to hit and exceed commercial targets. * Strong management presence and interpersonal skills, with the ability to inspire teams, navigate ambiguity, and drive organizational efficiencies. Equal opportunity employer We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us. Application Ready to make the world feel your work? Please apply, in English.

Providing Value & Impact - SwedQ. SwedQ is a consultancy company that has lately proven to have a unique model for those who want to grow, create a legacy, and take on challenges that both add and gain value. Year after year, we have managed to serve clients within a wide range of industries (intentionally excluding gambling and weaponry). During this time, we have also grown steadily—in revenue, in team size, and in the impact of our deliveries. We are looking for someone who wants to be part of the company in a literal sense. That means taking on the technical challenges as well as getting a portion of the company in the future. If you would like, you can also drive your own ideas forward and implement them with us. You’ll be working closely with everyone here, which makes it easy to bring change and act on what you believe in. What's in it for you? The question goes back to you: what do you want (with common sense or not)? Some people value fixed salaries, pensions, and stability. Others want a bigger share of the pie and are ready to share the risks. Let’s talk that through. One thing is certain—we’ll make sure you find your “it,” whether that’s with us in-house or with our clients. We’ll shape the role to fit both your needs and ours. The good thing? You will be surrounded by people who are technically savvy, giving you plenty of opportunities to teach and learn. And if not technically, then perhaps in entrepreneurship. We know - it’s a lot of questions. That’s why we have interviews, right? Who are you: At least 5 years of hands-on experience building, owning, and operating production-grade data pipelines in complex, data-intensive environments Strong experience designing and evolving batch-based ETL / ELT pipelines that power externally facing analytics products and dashboards used at scale Proven ability to transform raw event- and transaction-level data into trusted, business-critical KPIs, including funnel metrics, performance indicators, and customer insights Deep expertise in Python and advanced SQL, with a strong focus on analytical queries, feature engineering, and correctness at scale Experience automating and standardizing reporting workflows, replacing manual or semi-automated processes with robust, maintainable data products Strong understanding of data modeling, schema evolution, metric definitions, and data quality in analytical data warehouse environments Hands-on experience optimizing SQL-heavy pipelines, removing unnecessary transformation layers, and improving end-to-end data efficiency Experience collaborating closely with Product Analytics, Data Modeling, and Product Engineering teams to translate business needs into scalable technical solutions Familiarity with workflow orchestration and dependency management using tools such as Airflow (or equivalent schedulers) Experience working with batch and ELT-style pipeline patterns in modern data platforms Solid hands-on experience with AWS (e.g. S3, Redshift, IAM) and analytical data warehouses such as Redshift or similar Experience with CI/CD and production deployment best practices for data systems (e.g. Jenkins, Git-based workflows) Ability to take strong ownership of mission-critical data products, with a clear focus on reliability, scalability, and long-term maintainability Interest in building data platforms that go beyond reporting — enabling trend analysis, behavioral insights, performance measurement, and data-driven recommendations Experience from fintech, payments, or other regulated environments is a strong plus Strong analytical mindset, problem-solving skills, and the ability to clearly communicate complex data concepts to both technical and non-technical stakeholders Experience with basic front-end or visualization technologies (e.g. React) is a nice-to-have Fluent in English and Swedish SwedQ culture SwedQ began with siblings who brought in people they knew. Those people recommended friends, and from there, the company grew further through open head-hunting. Over time, we’ve built a diverse team with different backgrounds, experiences, and insights. We made sure to amplify this diversity by embracing independence and accountability while driving value-creating work. At the same time, we make sure to have fun—with epic football tournaments, unforgettable trips, and great dinners. Perks & Benefits Competitive salary—you decide your preferred salary model Budget to spend on health and gym Generous developer budget Monthly payments into your additional pension fund Private health insurance Private healthcare Office in the city – a stone’s throw from public transport and lunch restaurants Breakfast in the SwedQ office EVERYDAY Support for open-source projects and community engagement Kick-ass colleagues and mentors at every corner Company car (or car allowance) Benefits to make life easier—home cleaning, childcare, and more

Providing Value & Impact - SwedQ. SwedQ is a consultancy company that has lately proven to have a unique model for those who want to grow, create a legacy, and take on challenges that both add and gain value. Year after year, we have managed to serve clients within a wide range of industries (intentionally excluding gambling and weaponry). During this time, we have also grown steadily—in revenue, in team size, and in the impact of our deliveries. We are looking for someone who wants to be part of the company in a literal sense. That means taking on the technical challenges as well as getting a portion of the company in the future. If you would like, you can also drive your own ideas forward and implement them with us. You’ll be working closely with everyone here, which makes it easy to bring change and act on what you believe in. What's in it for you? The question goes back to you: what do you want (with common sense or not)? Some people value fixed salaries, pensions, and stability. Others want a bigger share of the pie and are ready to share the risks. Let’s talk that through. One thing is certain—we’ll make sure you find your “it,” whether that’s with us in-house or with our clients. We’ll shape the role to fit both your needs and ours. The good thing? You will be surrounded by people who are technically savvy, giving you plenty of opportunities to teach and learn. And if not technically, then perhaps in entrepreneurship. We know - it’s a lot of questions. That’s why we have interviews, right? Who are you: * At least 5 years of hands-on experience building, owning, and operating production-grade data pipelines in complex, data-intensive environments * Strong experience designing and evolving batch-based ETL / ELT pipelines that power externally facing analytics products and dashboards used at scale * Proven ability to transform raw event- and transaction-level data into trusted, business-critical KPIs, including funnel metrics, performance indicators, and customer insights * Deep expertise in Python and advanced SQL, with a strong focus on analytical queries, feature engineering, and correctness at scale * Experience automating and standardizing reporting workflows, replacing manual or semi-automated processes with robust, maintainable data products * Strong understanding of data modeling, schema evolution, metric definitions, and data quality in analytical data warehouse environments * Hands-on experience optimizing SQL-heavy pipelines, removing unnecessary transformation layers, and improving end-to-end data efficiency * Experience collaborating closely with Product Analytics, Data Modeling, and Product Engineering teams to translate business needs into scalable technical solutions * Familiarity with workflow orchestration and dependency management using tools such as Airflow (or equivalent schedulers) * Experience working with batch and ELT-style pipeline patterns in modern data platforms * Solid hands-on experience with AWS (e.g. S3, Redshift, IAM) and analytical data warehouses such as Redshift or similar * Experience with CI/CD and production deployment best practices for data systems (e.g. Jenkins, Git-based workflows) * Ability to take strong ownership of mission-critical data products, with a clear focus on reliability, scalability, and long-term maintainability * Interest in building data platforms that go beyond reporting — enabling trend analysis, behavioral insights, performance measurement, and data-driven recommendations * Experience from fintech, payments, or other regulated environments is a strong plus * Strong analytical mindset, problem-solving skills, and the ability to clearly communicate complex data concepts to both technical and non-technical stakeholders * Experience with basic front-end or visualization technologies (e.g. React) is a nice-to-have * Fluent in English and Swedish SwedQ culture SwedQ began with siblings who brought in people they knew. Those people recommended friends, and from there, the company grew further through open head-hunting. Over time, we’ve built a diverse team with different backgrounds, experiences, and insights. We made sure to amplify this diversity by embracing independence and accountability while driving value-creating work. At the same time, we make sure to have fun—with epic football tournaments, unforgettable trips, and great dinners. Perks & Benefits * Competitive salary—you decide your preferred salary model * Budget to spend on health and gym * Generous developer budget * Monthly payments into your additional pension fund * Private health insurance * Private healthcare * Office in the city – a stone’s throw from public transport and lunch restaurants * Breakfast in the SwedQ office EVERYDAY * Support for open-source projects and community engagement * Kick-ass colleagues and mentors at every corner * Company car (or car allowance) * Benefits to make life easier—home cleaning, childcare, and more

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Account Manager Location: Abuja Work Mode: Hybrid Job Purpose The Account Manager serves as the primary trusted advisor and ongoing point of contact for Moniebook customers post-onboarding. This role is accountable for driving long-term customer satisfaction, retention, and growth by ensuring customers maximise value from the Moniebook solution, achieve their business objectives, and remain engaged, successful partners. Operating as a proactive customer advocate, you will own the customer relationship lifecycle, monitoring signals, conducting regular business reviews, identifying expansion opportunities, resolving issues, and driving feature adoption that deepens product stickiness. Success is measured by customer retention (churn prevention), Net Promoter Score (NPS), expansion revenue (upsell/cross-sell), and customer satisfaction (CSAT) scores. Key Responsibilities * Customer Relationship Ownership: Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with key stakeholders (business owners, managers, staff) through proactive communication, responsiveness, and genuine commitment to their success. * Proactive Customer Engagement & Support: Regularly check in with customers to assess satisfaction, understand evolving needs, provide guidance on best practices, and address questions or concerns before they escalate. Be the first responder for customer queries and issues, delivering quick, efficient solutions. * Adoption & Value Realization: Drive ongoing adoption of Moniebook features by educating customers on underutilised capabilities, sharing relevant use cases, and providing training refreshers. Monitor usage data to identify adoption gaps and proactively intervene to increase engagement and product stickiness. * Customer Health Monitoring & Risk Management: Track customer health signals, including login frequency, transaction volume, support ticket trends, and feature adoption. Identify at-risk accounts showing signs of disengagement or dissatisfaction, and implement targeted retention strategies to prevent churn. * Quarterly Business Reviews (QBRs): Conduct structured business review sessions with customers to analyse their usage data, showcase ROI and value delivered, align on business goals, surface insights and recommendations, and co-create success plans for the upcoming period. * Revenue Growth & Expansion: Identify upsell and cross-sell opportunities based on customer needs, business growth, and product usage patterns. Collaborate with Sales to introduce additional features, premium tiers, or complementary products that drive incremental revenue and customer value. * Issue Resolution & Escalation Management: Troubleshoot technical issues, configuration challenges, and operational questions. Coordinate with Product, Engineering, and Support teams to resolve complex issues while maintaining transparent communication with customers and managing their expectations throughout. * Customer Advocacy & Voice-of-Customer: Serve as the internal voice of the customer by collecting and synthesising feedback, feature requests, pain points, and competitive insights. Share these with Product and Leadership teams to inform product roadmap decisions and business strategy. * Renewal Management: Own the renewal process for assigned accounts, ensuring contracts are renewed on time with minimal friction. Proactively address renewal concerns, negotiate terms where appropriate, and secure long-term commitments that reflect the value delivered. * Continuous Learning & Product Expertise: Develop and maintain deep expertise in Moniebook's product capabilities, retail industry trends, competitive landscape, and customer success best practices. Participate in team training, product updates, and AM strategy initiatives to continuously elevate your impact. Qualifications * 3 - 5 years of experience in customer-facing roles such as customer success, account management, customer support, or client services (SaaS or retail technology experience strongly preferred) * Proven track record of managing customer relationships, driving retention, and achieving customer satisfaction targets * Strong interpersonal and communication skills with ability to build trust, influence stakeholders, and navigate difficult conversations with empathy and professionalism * Excellent problem-solving and conflict-resolution skills, able to diagnose issues, think critically, and deliver practical solutions under pressure * Technical aptitude with ability to quickly learn software products, troubleshoot issues, and effectively demonstrate product features to diverse audiences * Strong organizational skills and ability to manage multiple customer accounts, priorities, and projects concurrently without compromising quality * Data-driven mindset, comfortable analysing customer usage data, identifying trends, and translating insights into actionable strategies * Self-motivated, proactive, and results-oriented with strong sense of ownership and accountability for customer outcomes * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) About You * You're genuinely customer-obsessed, you measure your success by your customers' success and take personal pride in their achievements * You're a relationship builder who naturally earns trust, listens deeply, and makes customers feel heard, valued, and supported * You're proactive and anticipatory, you don't wait for problems to escalate; you spot early warning signs and intervene before customers consider leaving * You're commercially minded, you understand the business value of retention and expansion, and you're comfortable having revenue conversations with customers * You're a problem-solver at heart, you stay calm under pressure, think critically, and find creative solutions to complex customer challenges * You're organised and disciplined, you manage your book of business methodically, follow through on commitments, and never let important details slip through the cracks * You're collaborative and team-oriented, you work seamlessly across departments to deliver exceptional customer experiences and achieve shared goals * You're resilient and adaptable, you thrive in dynamic, fast-paced environments and view challenges as opportunities to learn and grow What Success Looks Like * Maintain >95% gross retention rate (GRR) across your customer portfolio, with proactive churn prevention strategies that keep customers engaged long-term * Maintain >80% active rate across your customer portfolio * Consistently identify and close upsell/cross-sell opportunities that drive 10-15% net revenue retention (NRR) growth annually within your accounts * Drive measurable increases in feature adoption across your accounts, with customers actively using 4+ core Moniebook capabilities that maximise platform value * Execute timely, friction-free renewals with 100% on-time contract completion and minimal escalations to leadership * Your customers become promoters, willingly providing references, testimonials, case studies, and referrals that support sales and marketing efforts * You regularly share customer insights that influence product decisions, contribute to CS process improvements, and mentor junior team members to elevate overall team performance What we can offer you Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning: We have a learning-and-development-focused environment, with an emphasis on knowledge sharing, training, and regular internal technical talks. Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the operations lead. * A behavioural and technical interview with the business lead. Moniepoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Arbetsbeskrivning: I denna roll ansvarar du för HR-funktionen hos vår kund Vätternvatten i Örebro. Du arbetar brett inom personalområdet enligt fastställda rutiner och fungerar som ett stöd till VD och chefer i frågor som rör personalärenden, arbetsmiljö, kompetensutveckling, lönerevisioner samt fackliga frågor i enlighet med gällande kollektivavtal. Rollen omfattar även specialiststöd till ekonomiansvarig för att säkerställa att lönehanteringen sker korrekt och i enlighet med kollektivavtal, lagar och regler. Din bakgrund, erfarenhet och kompetens Relevant akademisk examen inom HR, beteendevetenskap, arbetsrätt Minst 5-års erfarenhet av personalfrågor. Du erbjuds Ett konsultuppdrag med start 2026-03-02 tom 2028-02-29. Uppdraget uppskattas till cirka 800 timmar och tjänstgöringsgraden är ca 8-12 timmar i veckan, initialt på plats tisdagar eller torsdagar. Ansökan För frågor om tjänsten är du varmt välkommen att kontakta ansvarig konsultchef via email elvira.bjoreback@jurek.se Vänligen notera att vi inte tar emot ansökningar via email. Jurek är en specialiserad partner inom rekrytering och konsultuthyrning som hjälper företag att hitta rätt kompetens inom Finance, Legal & Compliance, Banking & Insurance, HR och Business support. Vårt erfarna team kombinerar branschkunskap med ett starkt nätverk för att skapa träffsäkra och hållbara matchningar. Vi arbetar långsiktigt, personligt och med hög kvalitet, för att skapa bästa möjliga upplevelse för både kunder och kandidater.

Spektrum have a wide range of exciting opportunities in several global locations.  We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. ---------------------------------------------------------------------------------------------------------------------------------- Who we are supporting  The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including: * Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. * Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. * Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. * Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. * Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. The program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. ---------------------------------------------------------------------------------------------------------------------------------- Role ID – C005019   Role Background   A senior Performance & Leadership coach that can help managers improve performance practices through observing, coaching, challenging and providing practical support.   Role Duties and Responsibilities   The resource will be part of a performance enablement team, working together with the: * Performance Management Lead * HR Excellence Lead   The mission of this team is to increase manager capability in performance management practices so that it becomes normal management practice.   The coach would act as behavioural change agent, supporting this mission by: * Attending leadership and management meetings to strengthen accountability, and provide feedback and coaching; * Identifying patterns across teams and advising on capability gaps; * Helping managers prepare for difficult performance and development discussions; * Helping managers set clear results and expectations and provide meaningful feedback; * Reviewing performance cases and provide guidance on managing issues consistently and fairly; * Coaching managers to have regular, high-quality performance conversations; * Challenging leaders when performance is not being discussed; * Following up with managers to reinforce behaviours   Essential Skills, Experience and Certifications * 8–15 years' experience in leadership development, organisational development, HR business partnering and/or operational leadership. * Ability to build credibility with senior managers quickly. * A strong understanding of effective management practices. * Excellent coaching and influencing skills. * Experience embedding sustainable behavioural changes in organisations. * Confidence to challenge managers and executives constructively.   Working Location * Offsite (Brussels or the Hague)   Working Policy * Remote * Working onsite in Brussels or the Hague offices, however with flexibility to sporadically work from home as well.   Travel * Some travel to other NATO sites may be required   Security Clearance * Valid National or NATO Secret personal security clearance We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.

About Norvion Systems AB Norvion Systems AB, headquartered in Gothenburg, Sweden, is an innovative engineering company delivering advanced AI, robotics, embedded systems, and automotive engineering solutions across the Nordic region and Europe. We work closely with leading industrial partners to support the development and deployment of next-generation technologies. Our engineering teams combine deep industry experience with a practical Nordic engineering culture focused on innovation, quality, and real-world impact. To support one of our partners in Gothenburg, we are looking for an experienced User Researcher to join a long-term consulting assignment focused on understanding user behaviour and improving digital product experiences. If you have experience in user research, usability testing, qualitative and quantitative analysis, and translating research insights into product decisions, we would love to hear from you. About the Assignment As a User Researcher, you will play an important role in understanding user needs, behaviours, and experiences. You will plan and conduct research activities, analyze findings, and collaborate with cross-functional teams to support product development decisions. You will work closely with stakeholders to transform user insights into actionable recommendations and contribute to the improvement of digital products and user experiences. Key Responsibilities Plan and conduct user studies, interviews, surveys, and field research Perform qualitative and quantitative research and translate findings into actionable insights Conduct usability testing, diary studies, and consumer research Analyze research results and communicate insights to cross-functional stakeholders Present research findings and recommendations to support product decisions Leverage AI-powered research tools to improve research efficiency We Are Looking For We are looking for a User Researcher with strong experience in understanding user behaviour and supporting product development through research-driven insights. You should have: 5+ years of experience in User Research Strong experience in qualitative and quantitative research methods Hands-on experience with: Surveys Interviews Usability testing Diary studies Field research Excellent communication and stakeholder management skills Native Swedish and fluent English communication skills Valid Swedish B driving licence Advantageous Experience The following experience will be considered a strong advantage: Automotive experience or product development experience Behavioural or consumer data analysis Power BI Assignment Details 📍 Location: Gothenburg, Sweden (On-site) 📅 Start Date: September 2026 🏢 Assignment Type: Long-term consulting assignment Why Join Norvion? Engineering Beyond Boundaries At Norvion, engineers and specialists work on real industrial challenges involving advanced technologies, AI, robotics, and digital solutions. Work With Experienced Professionals Join a team with strong European engineering experience and collaborate with experts from leading technology companies and industrial organizations. Nordic Engineering Culture We believe in: Flat communication Technical excellence Individual ownership Continuous learning Sustainable work-life balance Interested? Please send your English CV to: 📧 hr@norviontech.com