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We’re looking for an Infrastructure Support Services – Front Line Analyst (OSS) for a global company in Lund. Start is July 13th, 2 years limited contract to begin with. This role is 100% onsite in Lund. Main responsipilities Handle incidents, requests, and tasks as per defined processes and SLA. End user support. Reinstall and refresh IT equipment as per defined processes and life cycle. Ensure proper IT operation on site and troubleshoot IT equipment. Deliver and install requested IT functionalities to users at local and remote sites. Actively contribute ideas to improve IT situation on site and remote sites. Project participation and implementation of global projects at local sites. Support other teams within the IT Function troubleshooting issues. Ensure proper documentation of technical solutions and equipment. Not desk bound job hence will be required to handle light weigh equipment, climb-ing ladder, and moving around freely. Technical Skills Min 2-3 years of hands-on support for IT Services Great knowledge and troubleshooting experience of Microsoft and Apple products, client applications, mobile platforms (iOS & Android), printer & network equip-ment. Experience of reading, understanding, and following technical documentation, rou-tines, and processes. Basic knowledge about factory equipment and factory specific systems or equiva-lent is meritorious. Experience in project and vendor management will be a plus. Personal Skills Good analytical, investigational, and troubleshooting skills. Stakeholder management. Multitasking, having the ability to perform several tasks at the same time. Excellent verbal and written skills in English. Commitment and drive Business-focused. Self-motivated and drive issues independently. Taking responsibility to keep updated and informed about OSS and GSD infor-mation. Results-oriented & concluding work ethic to always deliver in time, in-scope, and on-budget. Personality Service-minded and flexible. Positive attitude with a proactive mindset. Passionate to learn new things. Team player with natural talent in working with people. Can work under pressure and manage stressful situations confidently & effective-ly. Good awareness and appreciation of social and cultural differences Structured and organized. Ability to properly plan, execute and follow up on tasks in a structured way. Reliable and analytical person who always takes accountability/responsibility. This role requires fluency in both English and Swedish. This is a full-time consultant position in Lund through Incluso. Start is July 13th, 2 years limited contract to begin with. This role is 100% onsite in Lund. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
Hos vår kund får du chansen att bli en nyckelperson i organisationens supportfunktion. I den här rollen spelar du en central roll i att säkerställa hög servicegrad och nöjda användare. Du är den första kontaktpunkten för både interna och externa användare och hanterar ärenden via telefon, e-post och chatt. Du blir en del av ett kompetent, engagerat och stöttande team där samarbete, kunskapsdelning och utveckling står i fokus. Dina arbetsuppgifter Ta emot och hantera kundärenden via telefon, e-post och chatt med ett professionellt och positivt bemötande Vara den självklara kontaktpunkten (SPOC) för avtalskunder Felsöka och ge användarstöd inom IT-tjänster, system, nätverk och behörigheter Samarbeta nära kollegor och tekniska specialister för att hitta effektiva lösningar Dokumentera ärenden och bidra till kunskapsdelning inom teamet Aktivt medverka i förbättring och utveckling av processer och arbetssätt Vem är du? Du har tidigare erfarenhet av service eller kundsupport, gärna inom IT. Du gillar att hjälpa andra, lösa problem och arbeta strukturerat. Med nyfikenhet, engagemang och ett leende i rösten skapar du trygghet för användarna. Du kommunicerar obehindrat på svenska och engelska och har god vana av digitala verktyg, exempelvis ServiceNow och Office 365. Vi tror att du är: Ansvarstagande, positiv och tålmodig Lösningsorienterad och stresstålig Nyfiken, engagerad och delar gärna med dig av idéer En lagspelare med god kommunikativ förmåga Övrig information Plats: Malmö Anställningsform: Tillsvidareanställning hos kund med sex månaders provanställning Start: Enligt överenskommelse PASSAR VI DIG? Wise IT arbetar med kompetensförsörjning inom IT. Vår uppgift är att hitta rätt person till rätt IT-jobb, genom rekrytering och konsulter. Vi tror på människan i en framtida teknikutveckling och brinner för att bygga relationer, inkludera fler i IT-branschen och naturligtvis matcha rätt kompetens till rätt uppdrag. Vi vill vara en självklar go-to career partner oavsett om kandidaten söker jobb i dagsläget eller inte. Vill du vara med på vår resa? Läs mer om oss, vår kultur och våra värderingar på vår karriärsida. ANSÖKAN Vi tar inte emot ansökningar via mail då vi värnar om din personliga integritet. Du kan läsa mer om hur vi behandlar personuppgifter enligt GDPR i Wise Group-koncernens policy för behandling av personuppgifter.
Location: Frösön Employment Type: Temporary position with the possibility of permanent employment We’re looking for a proactive and service-minded IT Desk Agent to join our IT team. In this role, you'll provide first-line IT support to end users, resolve technical issues, and help ensure stable and efficient IT services. You’ll work closely with internal IT teams and external service providers to maintain day-to-day operations, support users across the Nordic region, and contribute to the continuous improvement of our IT services. What You’ll Do As a IT Desk Agent, you will: Provide first-line IT support via phone, email, and the IT service management system. Handle support requests in Swedish and English. Log, prioritize, and manage incidents and service requests, ensuring accurate documentation. Resolve technical issues or escalate them to the appropriate support teams,following up to ensure timely resolution. Deliver a high level of customer service while building a good understanding of users' needs and the IT environment. Work closely with internal IT teams and external service providers to ensure effective service delivery. Support local IT infrastructure and assist with service transitions when required. Maintain accurate records in the Configuration Management Database (CMDB) and assist with software asset and licence management. Contribute to improving support processes and service quality. Travel occasionally to support users and IT operations at other locations. What We’re Looking For We’re looking for someone who enjoys solving problems, communicating with users, and working in a collaborative IT environment. You have: Vocational training in IT or a related field. ITIL Foundation certification. Fluency in Swedish and English, both written and spoken. 1–3 years of experience in an IT Service Desk, Helpdesk, or Technical Support role. Experience working with IT Service Management (ITSM) tools such as Jira Service Management, ServiceNow, or similar platforms. Good understanding of ITIL-based incident and request management processes. Experience troubleshooting hardware, software, and basic networking issues. A valid Category B driving licence. The ability to understand and communicate in Norwegian, Danish, or Finnish is considered an advantage. Experience administering Microsoft 365 services, including Microsoft Entra ID, Intune, and Exchange Online, is considered an advantage. Personal Qualities We’re looking for someone who: Delivers professional and customer-focused support. Communicates clearly with both technical and non-technical users. Takes initiative and approaches problems in a structured way. Is organised and pays attention to detail. Works well with colleagues and external partners. Why Join Us? You’ll become part of a collaborative IT team where your work has a direct impact on employees’ daily experience. We offer a supportive environment that values continuous learning, teamwork, and professional development, giving you opportunities to grow your technical skills while helping shape and improve our IT services. If you’re passionate about technology, enjoy helping people, and want to be part of a dynamic IT support team, we’ll love to hear from you. About Avincis Avincis is one of the world’s leading operators in emergency aviation services and the largest in Europe. We operate more than 180 bases across Spain, Portugal, Italy, Norway, Sweden, Denmark, Finland, Greece, Mozambique, and Chile. Our fleet consists of approximately 205 aircraft — 165 helicopters and 40 fixed-wing aircraft — used in critical missions every day. We save lives, protect communities, and support essential services, from air ambulance and search & rescue to wildfire suppression and government operations. With over 3,000 employees across Europe, we combine the precision and speed of aviation with a strong sense of purpose: making a difference when it truly matters. Come and join Avincis and help keep air ambulance services safe and efficient across the Nordic region!
Company description: NKT connects a greener world with high-quality power cable technology and takes centre stage as the world moves towards green energy. NKT designs, manufactures and installs low-, medium- and high-voltage power cable solutions enabling sustainable energy transmission. Since 1891, NKT has innovated the power cable technology building the infrastructure for the first light bulbs to the megawatts created by renewable energy today. NKT is headquartered in Denmark and employs 6,000 people. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 3.3 billion in 2024. www.nkt.com Job description:Do you want to help build a modern, scalable IT support organization that enables a growing global business? As IT Support Manager at NKT, you will lead an engaged team and ensure that our IT services are stable, efficient and ready for the future. This is a key role in our digital transformation and in our mission to enable the green transition. Build and elevate onsite supportIn this role, you will be responsible for managing and developing a skilled onsite support team in Sweden and Denmark. You will promote engagement, teamwork and an environment where team members can thrive and develop. You will also: Maintain high service standards and deliver a satisfying experience for end users Translate business needs into scalable support solutions Implement ITIL processes, knowledge management and ongoing improvements. Build solid relationships with senior management to ensure alignment and trust. You will report to the Sr. Manager, Global IT Support. The role is based in Karlskrona with occasional travel. Supportive manager for global onsite supportWe believe you are a structured, communicative and engaging leader who creates clarity, direction and motivation. You enjoy working in an international environment and are skilled at communicating with both technical teams and senior executives. You collaborate effectively, solve challenges and have a continuous improvement mindset. For this role, you should bring: Several years of experience leading people and IT service delivery. Solid understanding of ITIL and modern IT support practices. Broad technical understanding Experience with financial management and budget control. Fluency in Swedish and English (spoken and written) Shape a scalable, global support organizationNKT is committed to promoting a diverse organization and a culture where people from different backgrounds can thrive and are inspired to perform at their best. We believe that a diverse organization enables sustainable performance, and that an inclusive and welcoming culture makes for a better place to work. Join a collaborative, international team where you will contribute to the future operating model of Global IT Support, work closely with leadership of IT Infrastructure Operations and grow your capabilities in ITIL, automation and service excellence. You’ll gain broad exposure across countries and sites, own impactful initiatives and help secure a stable, modern IT environment that enables NKT’s growth and the green transition. "As a leader in this role, your primary focus will be on inspiring and guiding a multi-site team while promoting collaboration across countries. Building and maintaining close and trusted business relationships with stakeholders, including senior management at various sites, will be essential to ensure alignment and trust. You will bring solid understanding of IT Infrastructure elements and a continuous improvement mindset to ensure service excellence, apply ITIL best practices to standardize processes and deliver operational excellence that supports NKT’s global growth." says Hiring Manager, Jurgita Levandaviciute. Read more about our offer and listen to some voices of NKT Connectors here! We will review applications continuously, but we recommend you apply no later than 2nd of August. An extract from the criminal record, alcohol- and drug tests, medical tests along with personality tests, will be part of our recruitment process. Please submit your CV and cover letter in English. Be a Connector of the green tomorrow! Profile description:Supportive manager for global onsite supportYou are a structured and engaged leader who inspires clarity and momentum. You share factual information in a clear manner with both executives and technical teams, creating robust relationships and ensuring alignment of expectations. You thrive in an international environment, solving challenges collaboratively and supporting continuous improvement. Your approach is creative and forward-thinking, emphasizing high service standards. Required skills• Several years leading people and IT service delivery.• Solid knowledge of ITIL protocols and effective IT support methodologies.• Broad IT knowledge in Windows, Office 365, Cisco, networks, AD, security, cloud and ITSM.• Experience developing and executing Service Improvement Plans and Major Incident handling.• Experience with financial management and budget control in global setups.• Strong stakeholder management skills and ability to maintain productive business relationships with senior leaders across multiple sites.
How You´ll make an impact Act as the primary liaison between business stakeholders, IT service providers, and vendors. Coordinate and oversee the delivery of infrastructure, applications, and end-user IT services. Manage incidents, service requests, escalations, problem resolution, and change activities. Gather documents, and prioritize business demands, improvement requests, and local IT initiatives. Ensure compliance with IT governance, cybersecurity, audit requirements, and security standards. Drive stable IT operations, continuous service improvement, high customer satisfaction, and successful deliery of IT projects and improvements. Your background ITIL-based service management expertise, including incident, problem, and change management. Strong stakeholder, vendor, and business relationship management skills. Analytical thinking with proven problem-solving and service improvement capabilities. Effective communication skills with the ability to engage technical and business audiences. Proficiency in ServiceNow, Microsoft 365, and related IT service management tools. Understanding of cybersecurity, compliance, and IT governance requirements. What We Offer Collective bargaining agreement Flexible working hours Wellness allowance Excellent career opportunities within Hitachi Energy, both in Sweden and globally A mentor to support you during the onboarding phase Various training and professional development opportunities A diverse workplace with more than 70 nationalities represented in Sweden Additional compensation during parental leave Benefits portal with thousands of discounts and offers Hiring Manager Daniel Meyer, Daniel.meyer@hitachienergy.com, will be happy to answer your questions about the position. Union representatives – Sveriges Ingenjörer: Maria Lönnberg, +46 (72) 2004796 ; Unionen: Karin Ulvemark, +46 107-38 51 42; Ledarna: Frank Hollstedt, +46 10 7387043 . For all other questions, please contact Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com.
Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for a Senior IT Infrastructure Specialist What You Will Work On Execute IT infrastructure migration activities as part of a large global integration project. Perform Active Directory domain migrations and user migrations. Replace, configure, deploy, and support Windows laptops for end users. Install, configure, and troubleshoot Windows 10 and Windows 11 enterprise devices. Support Microsoft 365 services and enterprise workplace technologies. Manage endpoint deployment and administration using Intune, SCCM, Microsoft Autopilot, or similar solutions. Provide technical support for LAN, Wi-Fi, VPN, printers, meeting rooms, and peripheral devices. Troubleshoot user access issues, permissions, MFA, Single Sign-On (SSO), and corporate applications. Support onboarding activities for new ERP, business, and corporate systems. Work within structured ITSM processes using platforms such as ServiceNow. Produce and maintain technical documentation and support change management activities. Collaborate with local users, global IT teams, and project stakeholders throughout the migration lifecycle. Support IT operations across office, laboratory, and light manufacturing environments. Ensure stable, secure, and efficient workplace IT services during migration and transition activities. What You Bring Senior-level experience in IT infrastructure and enterprise IT operations. Proven experience with Active Directory, domain migrations, and user migration projects. Strong knowledge of Microsoft 365, Windows 10, Windows 11, and enterprise desktop environments. Experience with laptop replacement, client deployment, installation, configuration, and end-user support. Hands-on experience with endpoint management solutions such as Microsoft Intune, SCCM, Microsoft Autopilot, or equivalent. Good understanding of enterprise networking, including LAN, Wi-Fi, VPN, printers, meeting room technology, and peripheral devices. Experience troubleshooting authentication, permissions, Multi-Factor Authentication (MFA), Single Sign-On (SSO), and enterprise applications. Experience supporting onboarding and migration to ERP, business, or corporate systems. Familiarity with ITSM platforms such as ServiceNow and structured incident, request, and change management processes. Strong documentation skills and understanding of IT change management. Experience from Life Science, pharmaceutical, biotechnology, laboratory, or manufacturing environments is highly desirable. Excellent communication skills in both Swedish and English. Self-driven, hands-on, and comfortable working directly with end users as well as global IT teams. Strong analytical, troubleshooting, and problem-solving skills. Ability to work effectively in complex enterprise environments with multiple stakeholders.
Here it is: ---------------------------------------------------------------------------------------------------------------------------------- Schools ICT Engineer Location: St Helens, UK Work mode: Onsite 5 days a week ABOUT US Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data. OUR VALUES * Partnership: We become one team with our clients, helping them navigate change and stay agile. * Integrity: We care deeply, going beyond the brief to make meaningful change happen. * Innovation: We bring together the right technologies and expertise to design solutions that work. * Passion: We are dedicated to improving public services and, ultimately, people's lives. THE ROLE Key Responsibilities The Schools ICT Engineer is a vital role within Agilisys, providing high‑quality, onsite ICT support within a large secondary school in St Helens. You will play a key part in ensuring the smooth operation of day‑to‑day school IT services, supporting staff, students, and visitors, and maintaining a reliable, high‑availability environment. Specific Duties * Provide face‑to‑face and remote support to students, staff, and visitors * Log, manage, and resolve ICT incidents within defined SLAs and KPIs * Deliver exceptional customer service at all times * Build, configure, and deploy end‑user devices for staff and students * Install and update applications on user devices * Support printers, projectors, and other school equipment * Complete administrative tasks including asset management and documentation * Support school events such as open evenings, parents' evenings, and other scheduled activities * Work collaboratively with other ICT engineers to maintain a reliable, high‑availability environment Typical working hours are 8:00am – 4:00pm, Monday to Friday, with flexibility required based on school and business needs. Opportunity This role is an excellent opportunity to build hands‑on experience within an education environment, working closely with end users and technical teams. You will gain exposure to a wide range of technologies while directly supporting teaching and learning through high‑quality ICT services. ABOUT YOU The ideal candidate will be driven, customer‑focused, and enthusiastic about delivering high‑quality ICT support within an educational environment, with a strong track record of problem‑solving and delivering results. The Ideal Candidate * Strong knowledge of Microsoft operating systems and products (Windows 10/11 and Windows Server) * Experience supporting hardware and software, including PCs, laptops, printers, and projectors * Understanding of networking fundamentals and troubleshooting in a managed environment * Familiarity with mixed Apple and Microsoft environments, including basic Apple device support * Experience building, configuring, and deploying end‑user devices across different operating systems * Good understanding of networked printers, including MFD devices * Strong communication and customer service skills, with the ability to support non‑technical users * Proven problem‑solving ability with a proactive and organised approach * Experience working in an IT support or customer‑focused environment (education experience desirable) Minimum of 5 GCSEs (Grade C/4 or above), including English and Mathematics, a full clean driving licence, and the ability to pass an Enhanced DBS check are required. WHAT WE CAN OFFER YOU This role will offer exposure to the right mix of challenges within a culture that promotes continuous learning and development. Benefits include: * Enhanced Pension Scheme * Life Assurance * Access to exclusive discounts and offers through the "Perks at Work" scheme * 25 days annual leave (with the option to buy more) PROCESS Simply submit your CV. By submitting your CV, you understand that we have a legitimate interest to use your personal data for assessing your eligibility for this role. This may include contacting you to discuss your application, arrange an interview, or share your details with the relevant hiring manager. You may request removal of your CV at any time by emailing talentacquisition@agilisys.co.uk, though this will withdraw you from consideration. We operate a rigorous and fair recruitment process to ensure we attract the best talent and are committed to building a diverse and inclusive workforce.
Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. Securitas IT Securitas is organized in a global IT function as well as four operational divisions each with its own IT/IS organization. Securitas is launching a new strategy in 2026 extending to 2030 with high focus on digitalization, data quality, enhanced solutions for clients and improving internal ways of working through automation and AI capabilities. ---------------------------------------------------------------------------------------------------------------------------------- About the role The Client Engagement IT capabilities resides in the global IT function and the platform consists of three main areas: * The Client Excellence Platform (CEP), which is the central customer relationship management solution based on MS Dynamics, * The Public Web which encompasses Securitas global and country websites and underlying technologies and the DXP (Digital Experience Platform) which includes sales lead and marketing automation tools. The proximity of our IT services to businesses in the countries is a key factor in success for Securitas. In this context we are recruiting a Business Analyst for the Client Engagement platform. You will report to the Client Engagement director who is responsible for the Client Engagement global platforms and capabilities from an IT perspective. ---------------------------------------------------------------------------------------------------------------------------------- Responsibilities Business Analyst * Define, interpret, translate, analyze, and document business requirements into technical specifications ready for prioritization, commitment, and implementation. * Manage requirement proposals and mediate information from both IT and Business including documentation of flowcharts and processes using relevant tools. * Facilitate the process of prioritization and decision making. * Support business in demand and development to realize business value. * Support project managers in creating business cases by ensuring all high-level requirements are well defined. * Identify involved business and IT stakeholders to get valid input and validate business needs. Development/Solution * Provide technical understanding of the service for business users. * Design user experience and/or build test cases for non-standard solutions. * Support the demand for Service-related items in the service catalogues. Job specific tasks * Support the business in interpretation of business demand and converting these into IT requirements with supporting processes for implementation in the defined IT services for the business. * Develop and maintain IT services and relevant tools to realize business benefit and service continuity over time. * Guide the business towards use of defined IT services and architecture to promote re-use of existing services and adherence to long term IT architecture and roadmap. * Acting as pre-project manager and support in idea and pre-study phases of projects to support business needs and project initiation. * Work in close cooperation with project managers over the entire project delivery lifecycle to ensure solutions are delivered according to business needs and are taken into use after project completion. Key deliverables * Well defined business requirements ready for implementationServices delivered in alignment with business and enterprise architecture. * Support people in the business regarding development initiatives to realize business benefits and use of new services and solutions. ---------------------------------------------------------------------------------------------------------------------------------- Requirements * Minimum 4 years’ experience from working in the interaction between IT and business to enhance or develop existing or new services. * Business analyst skills include process mapping, writing requirements and defining user stories. * Working cross functional including geography. * Passion for great customer – end user services, scalability, security, and agility. * Strong communication skills acting as a bridge and interpreter between business and IT. * Fluent in English, written and spoken. * Proactive and solution-oriented approach to new tasks with a strong desire to deliver high quality solutions aligned with business needs. * Background as software developer, architect and/or project manager is a merit. * Competence on Microsoft Dynamics CRM, Azure and Devops is a merit * Business Analyst training and certifications is a merit. ---------------------------------------------------------------------------------------------------------------------------------- Working conditions This role is open for candidates based in Warsaw, Poland (Hybrid model) or Poland remotely (1 day per month You will need to visit Warsaw). Hybrid working model is applicable (2x per week from the office). It involves occasional international travel. ---------------------------------------------------------------------------------------------------------------------------------- What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!
In English We at Hybrus AB are looking for an experienced IT Adminstrator for one of our clients in Sweden (Stockholm/ Goteburg /Mälmo) who has proven experience to manage work independently. Skills Required : Linux , Windows Backup & Recovery - Dell Datadomain, Commvault. Virtualization: VMware (VCF), Nutanix Automation : vRealize (Aria) Network : Cisco, Arista, NSX-T Security : Palo Alto, Fortinet You will be an important person in the team responsible for management and further development of technical services for our customers. An important part of the work is to ensure the availability of systems and digital services. High level of efficiency towards security, stability and accuracy in the work is needed. You will also have a central role in the delivery and support flow of the IT services. It is important to work and deliver as per documented processes/ routines to ensure SLA requirements are met. Examples of what we work with: • Deliver server services according to set SLAs and be part of the operation and support team • Deploy new Servers • Patch management and upgrading of the server environment • Script development and work with automation tools for efficient working methods • Participate in projects linked to the technology platform • Ensure compliance with the safety requirements that exist • Actively participate in technology improvement work Who are you ? We are looking for a committed person, where good knowledge of of Skills listed, is an advantage. Ideally, you have experience from large operating environments with different operating systems. You are a meticulous and service-oriented person who thrives in a team environment. Your ambition to drive the work towards automation and efficiency is important to us. We are looking for someone with communication skills and the ability to collaborate both internally and externally. A service-oriented approach is essential to thrive in the role. We appreciate your curiosity and look forward to you sharing new ideas and suggestions for improvement. Furthermore, we are looking for a flexible person who is ready to face challenges even outside of normal working days. Your readiness to adapt to varying working hours will be an important asset to our team. We are looking for a candidate who: • Has post-secondary education or equivalent work experience • Has good ability to communicate in English and/or Swedish , both verbally and in writing We look particularly favorably on applications from candidates with the following additional skills: • Experience working with Windows, Unix and Linux server systems • Knowledge of OpenStack, Kubernetes, PowerShell, Tanzu and VMware (VCF) • Scripting skills in Python, Powershell and Bash • Network And Security - Physical, Virtual (Cisco, Arista, NSX, Palo Alto/Fortinet) Application procedure If you feel that the position is right for you, you are most welcome to submit your application to careers@hybrus.se with your CV (in English /Swedish) and a short work summary. If you have any queries, please feel free to contact the recruiter Sunil Ayinikal (sunil.ayinikal@hybrus.se) Svenska Vi på Hybrus AB söker en erfaren IT-administratör till en av våra kunder i Sverige (Stockholm/Göteburg/Mälmo) som har dokumenterad erfarenhet av att leda arbete självständigt. Färdigheter som krävs: Linux, Windows Säkerhetskopiering och återställning - Dell Datadomain, Commvault. Virtualisering: VMware (VCF), Nutanix Automatisering : vRealize (Aria) Nätverk: Cisco, Arista, NSX-T Säkerhet: Palo Alto, Fortinet Du kommer att vara en viktig person i teamet ansvarig för förvaltning och vidareutveckling av tekniska tjänster till våra kunder. En viktig del i arbetet är att säkerställa tillgängligheten till system och digitala tjänster. Hög effektivitet mot säkerhet, stabilitet och noggrannhet i arbetet krävs. Du kommer även att ha en central roll i leverans- och supportflödet av IT-tjänsterna. Det är viktigt att arbeta och leverera enligt dokumenterade processer/rutiner för att säkerställa att SLA-kraven uppfylls. Exempel på vad vi jobbar med: • Leverera servertjänster enligt fastställda SLA och ingå i drift- och supportteamet • Distribuera nya servrar • Patchhantering och uppgradering av servermiljön • Manusutveckling och arbete med automationsverktyg för effektiva arbetssätt • Delta i projekt kopplade till teknikplattformen • Säkerställa efterlevnad av de säkerhetskrav som finns • Aktivt delta i teknikförbättringsarbete Vem är du ? Vi söker en engagerad person, där goda kunskaper i Skills listade är meriterande. Helst har du erfarenhet från stora driftmiljöer med olika operativsystem. Du är en noggrann och serviceinriktad person som trivs i en teammiljö. Din ambition att driva arbetet mot automatisering och effektivitet är viktig för oss. Vi söker dig med kommunikativ förmåga och förmåga att samarbeta både internt och externt. Ett serviceinriktat förhållningssätt är avgörande för att trivas i rollen. Vi uppskattar din nyfikenhet och ser fram emot att du delar med dig av nya idéer och förslag till förbättringar. Vidare söker vi en flexibel person som är redo att möta utmaningar även utanför vanliga arbetsdagar. Din beredskap att anpassa sig till varierande arbetstider kommer att vara en viktig tillgång för vårt team. Vi söker en kandidat som: • Har eftergymnasial utbildning eller motsvarande arbetslivserfarenhet • Har god förmåga att kommunicera på engelska och på svenska, både i tal och skrift Vi ser särskilt positivt på ansökningar från kandidater med följande ytterligare kompetens: • Erfarenhet av att arbeta med Windows, Unix och Linux serversystem • Kunskap om OpenStack, Kubernetes, PowerShell, Tanzu och VMware (VCF) • Skriptfärdigheter i Powershell, Python och Bash • Nätverk och säkerhet - fysiskt, virtuellt (Cisco, Arista, NSX, Palo Alto/Fortinet) Ansökningsförfarande Om du känner att tjänsten är rätt för dig är du hjärtligt välkommen att skicka in din ansökan till careers@hybrus.se med ditt CV (på svenska) och en kort arbetssammanfattning. Om du har några frågor är du välkommen att kontakta rekryteraren Sunil Ayinikal (sunil.ayinikal@hybrus.se) visumstatus : arbetssökande visum eller Sverige PR eller svensk medborgare
We are looking for a Junior Service Integrator/IT Coordinator for a company in Jönköping. Start is June 1st, 1 year limited contract to begin with, possibility of extension after that. This role is 100% onsite in Jönköping. About the assignment You will be part of the Service Integration Office, coordinating, following up, and improving IT services Management delivered by multiple internal and external providers. You will work closely with service owners, and suppliers to ensure services are delivered according to agreed processes, quality levels, and governance models. The role provides broad exposure to IT operations, incident, request, problem and change processes, service reporting, and cross functional collaboration. Tasks • Support day to day around IT Change management, reporting and other activities around IT Service Management • Assist in coordination and follow up with external suppliers and internal stakeholders • Help maintain service documentation, operational procedures, and governance material • Contribute to service reporting, KPI follow up, and continuous improvement initiatives • Participate in operational meetings, reviews, and service follow ups Required Skills and Experience • An education within IT or equivalent practical experience • An interest in IT service management, operations, or service integration • Good understanding of ITIL concepts (incident, change, problem, service management) • Good communication skills in English, both written and spoken • A structured and reliable way of working, with attention to detail • Willingness to learn and develop within a professional IT environment • Experience with tools such as ServiceNow, working with suppliers, or IT operations is considered a merit, but not required. This role requires fluency in English and Swedish. This is a full-time consultant position in Jönköping through Incluso. Start is June 1st, 1 year limited contract to begin with, with possibility of extension after that. This role is 100% onsite in Jönköping. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
We are looking for a Junior Service Integrator/IT Coordinator for a company in Jönköping. Start is June 1st, 1 year limited contract to begin with, possibility of extension after that. This role is 100% onsite in Jönköping. About the assignment You will be part of the Service Integration Office, coordinating, following up, and improving IT services Management delivered by multiple internal and external providers. You will work closely with service owners, and suppliers to ensure services are delivered according to agreed processes, quality levels, and governance models. The role provides broad exposure to IT operations, incident, request, problem and change processes, service reporting, and cross functional collaboration. Tasks • Support day to day around IT Change management, reporting and other activities around IT Service Management • Assist in coordination and follow up with external suppliers and internal stakeholders • Help maintain service documentation, operational procedures, and governance material • Contribute to service reporting, KPI follow up, and continuous improvement initiatives • Participate in operational meetings, reviews, and service follow ups Required Skills and Experience • An education within IT or equivalent practical experience • An interest in IT service management, operations, or service integration • Good understanding of ITIL concepts (incident, change, problem, service management) • Good communication skills in English, both written and spoken • A structured and reliable way of working, with attention to detail • Willingness to learn and develop within a professional IT environment • Experience with tools such as ServiceNow, working with suppliers, or IT operations is considered a merit, but not required. This role requires fluency in English and Swedish. This is a full-time consultant position in Jönköping through Incluso. Start is June 1st, 1 year limited contract to begin with, with possibility of extension after that. This role is 100% onsite in Jönköping. Please submit your CV as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.
MEET YUBICO Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: * Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. * Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. * One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. THE ROLE: We are looking for a talented IT Manager to lead our global IT Support and Services team. In this role, you will play a critical part in maximizing the team's full potential, ensuring the efficient operation of our Information Technology department, and driving key business objectives. As a hands-on IT Manager, you will focus on executing, optimizing, and maintaining operational workflows. Your responsibilities will include overseeing core technologies, scaling IT support operations on a global level, and managing the IT work queue to ensure service delivery to our workforce worldwide. Based at our Stockholm headquarters, the role requires regular on-site presence with some remote flexibility. ABOUT YOU * You are an approachable, people-first leader who thrives in a collaborative, close-knit team environment. * You are highly process-oriented and passionate about creating order out of chaos through automation and clear workflows. * You are a systematic troubleshooter who looks beyond immediate fixes to solve the root causes of systemic IT challenges. ROLES AND RESPONSIBILITIES: * Team Leadership & Mentorship: Lead, mentor, and grow a high-performing, globally distributed IT Support and Services team, fostering a culture of continuous learning and collaboration. * Queue & Service Management: Own the global IT service desk queue and escalations, ensuring effective service delivery and high user satisfaction. * Process Optimization: Design, document, and continuously improve IT processes and automated workflows, utilizing an automate-first mindset to scale with Yubico's growth. * IT Operations: Drive reliable service delivery and optimal performance of core IT services, alongside providing dedicated support for our Supply Chain teams. * Vendor Management: Manage vendor relations and the augmented workforce, including contractor management and tracking renewals and spend for hardware and software suppliers. * IT Asset Management: Manage IT asset inventory and lifecycle to optimize spend, support sustainability, and ensure optimal hardware refresh cycles globally. * Security & Compliance Alignment: Partner with Security to ensure IT processes, access controls, and device baselines adhere to strict internal security policies and external global compliance standards. * AI Administration and Support: Drive adoption and enhance operational efficiency across Yubico by supporting AI enablement initiatives. BASIC QUALIFICATIONS: * Proven IT Leadership: Demonstrated experience managing IT support teams in a fast-paced, scaling environment. 5+ years of professional IT experience, including 2+ years in an IT management role. * Strong Systems Knowledge: Deep familiarity with modern productivity suites (e.g., Google Workspace, Microsoft 365), enterprise SaaS solutions, and device management for both macOS and Windows environments. * Service & Workflow Tooling: Practical experience utilizing modern IT project management, ticketing, and workflow tools (e.g. Jira Service Management). * Security Fundamentals: An understanding of modern IT security principles, identity management, and endpoint security. * Communication: Strong leadership, interpersonal, and communication skills to effectively collaborate with cross-functional global stakeholders. BONUS QUALIFICATIONS: * Relevant industry certifications (e.g., ITIL). * Experience with Asset Management systems (e.g., SnipeIT) and the broader Atlassian Suite. We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer. Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals. Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community. As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.
Shape the future of the digital workplace at Alleima At Alleima, we combine advanced materials with a strong focus on innovation, sustainability, and people. Our success is built on collaboration, curiosity, and the drive to continuously improve. We believe in empowering our employees, creating a safe and inclusive environment, and providing opportunities to grow—both professionally and personally. Are you interested in leading and developing local IT support in a global organization that is now taking the next step in automation, self-service, AI, and user experience? Do you thrive at the intersection of leadership, service development, and stable IT operations—with the user in focus? We are now looking for a Local IT Manager Sweden to lead and develop our local IT organization across multiple sites. This is a key role where you will shape the future of local IT support in a global environment. Placement: Sandviken About the Role You will take ownership of both service delivery and team development, working closely with the business and other IT functions to secure high availability, fast issue resolution, and a strong user experience. This is a highly visible and business-facing role where you will shape how employees experience IT in their daily work, lead the shift towards a more proactive and user-centric IT model, and have a direct impact on productivity and efficiency across the organization. Alleima in Sweden has approximately 5000 employees across several locations, with Sandviken as the largest site. You are responsible for local and Sweden-specific IT services within the digital workplace, including end-user devices, mobile services, local applications, meeting room solutions, and on-site IT support. You will ensure a stable and secure IT environment and proactively reduce support needs through improved user experience, clear processes, and self-service. Lead and develop Local IT across Sweden, including both employees and consultants Drive a modern, scalable, and user-focused IT support model aligned with global strategies Ensure stable, secure, and reliable IT services that enable business productivity Reduce complexity through standardization, automation, and self-service Act as a key link between the global Digital Workplace organization and local business needs Establish structure, ways of working, and continuous improvements across local IT Coordinate IT delivery across multiple sites and ensure a consistent user experience Drive standardization and improvements in service delivery and user-facing solutions About you You are a confident and pragmatic IT leader with experience from IT support, onsite IT, or workplace services. You have a strong understanding of modern workplace technologies, client management, and IT infrastructure, and you are used to operating in larger, complex, and multi-site organizations. With a structured approach and strong communication skills, you create clarity, build trust, and successfully coordinate deliveries across teams, stakeholders, and functions. You communicate fluently in both Swedish and English, enabling you to operate effectively in both local and global environments. At the same time, you are driven by improving the end-user experience and simplifying IT services. You are solution-oriented, service-minded, and motivated by continuous improvement. You take ownership, prioritize effectively, and lead by example—creating engagement, structure, and development within your team. Your ability to balance operational stability with transformation initiatives makes you successful in driving a modern, proactive, and user-centric IT organization. What can you expect from us: At Alleima, we believe that diversity and inclusion create a better workplace for our employees, our company, and our customers. We care: We take pride in what we do. We care about our customers, our people, the environment, the communities in which we operate, and the future we share. We deliver: We live up to our commitments. With a solution-oriented mindset, we enable our customers to perform at their very best—more efficient, more profitable, and more sustainable. We evolve: We continuously improve. Together, we take the lead in advancing materials, ambitions, industries, ourselves—and society as a whole. Additional Information For more information about the position, please contact: Niklas Hammarberg, Hiring Manager, niklas.hammarberg@alleima.com Union contacts: Maria Sundqvist, Akademikerföreningen, +46 70 651 73 81 Kjell-Åke Klockervold, Ledarna, +46 70 314 24 43 Mikael Larsson, Unionen, +46 70 307 30 48 Please submit your application no later than 2026-08-02 At Alleima, our mission goes far beyond delivering high-quality products, technology, and processes. Through collaboration, we develop the best solutions tailored to our customers’ needs, enabling us to achieve our business goals in our daily work. With curious employees and safety as our top priority, we create a work environment where you can grow—both personally and professionally. With a clear direction for our journey—leveraging our position as a technology leader, a progressive business partner, and a driver of sustainability—we aim to become an even stronger company within our industry. Are you ready to take on this challenge with us? Join our journey! Read more about us at Alleima.com
Are you enthusiastic about IT infrastructure and eager to continue your journey in a global industrial company? Boliden is seeking an IT-Infrastructure Specialist to join our IT-Services team. Maybe you already have several years of experience in IT-infrastructure, or you might be early in your career and want to develop into a specialist role. Boliden is a high-tech metal company with its own mines and smelters, committed to ensuring society's supply of base and precious metals while striving to be the most climate-friendly and respected metal provider in the world. Our work has been integral to the value chains that have shaped modern society for a century. The metals we mine and produce will play a crucial role in the future - it is how we produce them that matters. Join us in driving change for generations to come. In this position, you will contribute to the delivery and development of group-wide IT services that are crucial to Boliden's operations. We offer a supportive environment where you'll learn from experienced colleagues, with flexibility to explore all disciplines of IT-infrastructure. You'll receive hands-on guidance and opportunities for professional growth as you gain confidence and experience in the field. This is a full-time, permanent position based in Boliden, with occasional travel. Who you will work with You will join a dedicated team of IT-infrastructure specialists, collaborating with all possible stakeholders within IT and the business. Working closely with external experts is a part of the assignment. What you will do Work with daily operations of IT-infrastructure on-premise and in the cloud Work with automation and policies for infrastructure resources Manage consumption, growth and cost of infrastructure services Participate in activities to improve security, performance, and reliability Work closely with internal customers and external suppliers Participate in projects where you bring your expertise What you bring A strong interest and motivation to learn, adapt, and develop new skills A collaborative attitude, good communication skills, and willingness to work in a team An academic degree and/or relevant work experience Fluency in Swedish and English A valid driver's license (passenger car) This is a full-time, permanent position based in Boliden, travels might occur. The starting date is subject to agreement. Why work with us At Boliden, we believe in creating a workplace where care, courage, and responsibility guide everything we do. We offer an innovative and collaborative environment and if you are passionate about making a difference and ready to take on a role that offers both challenge and growth, we would like to hear from you. Apply today to be part of something truly meaningful! Contact In this recruitment Boliden collaborates with Jefferson Wells. If you have any questions, you are warmly welcome to contact the recruiter, Mats Andersson, by email at mats.andersson@jeffersonwells.se or by phone at +46 70 854 30 42 For union information, please contact Mats Lindblom, SACO, +46 73-350 04 19, Andreas Mårtensson, Unionen, +46 70-541 83 93 or Peter Markström, Ledarna, +46 910-77 40 09
Are you enthusiastic about IT infrastructure and eager to continue your journey in a global industrial company? Boliden is seeking an IT-Infrastructure Specialist to join our IT-Services team. Maybe you already have several years of experience in IT-infrastructure, or you might be early in your career and want to develop into a specialist role. Boliden is a high-tech metal company with its own mines and smelters, committed to ensuring society's supply of base and precious metals while striving to be the most climate-friendly and respected metal provider in the world. Our work has been integral to the value chains that have shaped modern society for a century. The metals we mine and produce will play a crucial role in the future - it is how we produce them that matters. Join us in driving change for generations to come. In this position, you will contribute to the delivery and development of group-wide IT services that are crucial to Boliden's operations. We offer a supportive environment where you'll learn from experienced colleagues, with flexibility to explore all disciplines of IT-infrastructure. You'll receive hands-on guidance and opportunities for professional growth as you gain confidence and experience in the field. This is a full-time, permanent position based in Boliden, with occasional travel. Who you will work with You will join a dedicated team of IT-infrastructure specialists, collaborating with all possible stakeholders within IT and the business. Working closely with external experts is a part of the assignment. What you will do Work with daily operations of IT-infrastructure on-premise and in the cloud Work with automation and policies for infrastructure resources Manage consumption, growth and cost of infrastructure services Participate in activities to improve security, performance, and reliability Work closely with internal customers and external suppliers Participate in projects where you bring your expertise What you bring A strong interest and motivation to learn, adapt, and develop new skills A collaborative attitude, good communication skills, and willingness to work in a team An academic degree and/or relevant work experience Fluency in Swedish and English A valid driver's license (passenger car) This is a full-time, permanent position based in Boliden, travels might occur. The starting date is subject to agreement. Why work with us At Boliden, we believe in creating a workplace where care, courage, and responsibility guide everything we do. We offer an innovative and collaborative environment and if you are passionate about making a difference and ready to take on a role that offers both challenge and growth, we would like to hear from you. Apply today to be part of something truly meaningful! Contact In this recruitment Boliden collaborates with Jefferson Wells. If you have any questions, you are warmly welcome to contact the recruiter, Mats Andersson, by email at mats.andersson@jeffersonwells.se or by phone at +46 70 854 30 42 For union information, please contact Mats Lindblom, SACO, +46 73-350 04 19, Andreas Mårtensson, Unionen, +46 70-541 83 93 or Peter Markström, Ledarna, +46 910-77 40 09
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary: The Manager, ICT Delivery plays a critical role in delivery of complex technology projects and IT services. They combine strategic planning with tactical execution to align team output with broader organizational goals, managing everything from initial scoping to final deployment and post-launch support. They ensure that digital initiatives are executed efficiently, securely and in alignment with GxP standards. They exhibit strong delivery leadership with a deep appreciation for the complexities of the pharmaceutical environment. Essential Functions: • Participate in project planning, execution, risk management, and quality assurance across multiple concurrent initiatives. • Ensure solutions meet regulatory and data privacy requirements, including GxP, 21 CFR Part 11, HIPPA, GDPR and data integrity standards. • Apply and follow appropriate delivery methodologies (Agile, Waterfall, hybrid) based on project needs and compliance considerations. • Collaborate with business, technical teams and vendors to ensure accurate translation of business requirements into technical solutions. • Assume accountability throughout all phases of system development lifecycle from ideation and planning through production support and troubleshooting. Additional activities may include, but are not limited to: • IT Project Oversight - Review project timelines, milestones, risks and budget to ensure delivery stays on track. • Stakeholder Communication & Alignment - Manage expectations, clarify priorities and drive compromise between business needs and technical constraints. • SDLC Compliance – Ensure all system changes follow appropriate lifecycle processes; review documentation for accuracy, completeness, and audit readiness. • Issue Resolution & Operational Support – Assist in the triage of issues / incidents that impact production systems or project timelines. Requirements: Education Bachelor’s degree or equivalent experience in computer science, information systems, engineering or related fields required Experience At least 5 years’ experience delivering IT projects within a regulated industry, ideally pharmaceuticals or life sciences; Familiarity with multiple functional domains (e.g. Quality, Regulatory, Medical, Commercial and/or Clinical); Knowledge of GxP compliance, validation practices and regulated system requirements; Experience with large-scale, global implementations; Experience with enterprise technologies such as Veeva Vault, Salesforce.com, Microsoft Dynamics Technical Skills Proficient in MS Office Suite. Working Conditions: Requires up to 10% domestic and international travel The anticipated salary for this position will be $121,000 to $156,800. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-TT1 #Hybrid #Princeton
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This Team will play a crucial role in enabling the ongoing transformation of our agencies and functions. We are looking for a highly technical IT manager to oversee End User Services (EUS) and drive strategic technology operations across the Costa Rica market. This role ensures optimal service delivery, enhances IT frameworks, and manages a diverse technology landscape, integrating user endpoint infrastructure, security, and compliance requirements. The successful candidate will lead IT transformation initiatives and collaborate with cross-functional teams to align technology services with business objectives while maintaining robust system integrity and security posture. What you'll be doing: Roles and Responsibilities * Oversee and manage daily technology operations to ensure high availability and reliability of IT services. * IT Budget management * Coordinate with cross-functional teams to implement technology solutions aligned with business objectives (WPP ET). * Monitor system performance, troubleshoot issues, and ensure timely resolution of incidents. * Manage IT infrastructure, including servers, networks, and cloud services, maintaining security and compliance standards. (AZURE, LAN) * Supervise and guide technical support staff, fostering professional growth and effective teamwork. * Collaborate with vendors and service providers for procurement, maintenance, and contract management. * Report on operational metrics, incident trends, and improvement initiatives to senior leadership. * Drive the adoption of best practices in IT service management and operational excellence following WPP ET guidelines * Attend and interact effectively and directly with stakeholders * Management of support for business-critical applications Leadership & Line Management of Engineer Resources * Directly manage EUS Leads and Engineers, facilitate resource planning and workload distribution, ensuring optimal efficiency across projects and operational demands. * Set clear goals, expectations, and KPIs to measure individual and team performance across technical operations. * Lead mentoring and skills development initiatives, fostering a culture of innovation and technical excellence. * Champion process standardization, implementing ITIL and service management best practices for consistent execution. Ticket Queue Management & SLA Compliance * Oversee ticket queue management, ensuring incidents and requests are categorized, prioritized, and assigned efficiently. * Monitor SLA compliance, tracking ticket resolution times and ensuring adherence to service performance metrics. * Ensure documentation of all incidents and service requests, creating detailed root cause analyses for major recurring issues. * Lead stakeholder communication on SLA performance, ensuring transparency in service quality and incident handling expectations. Performance Optimization * Utilize ITIL methodologies to improve service delivery, reduce incidents, and enhance end-user experience. * Implement continuous improvement initiatives, analyzing ticket backlog data to enhance service response times and reduce bottlenecks. * Identify opportunities to implement AI-driven support solutions, including chatbots, predictive analytics, and self-service portals to streamline IT assistance. Infrastructure & End-User Services Management * Manage, implement, and optimize end-user service solutions to enhance support function in the Costa Rica market * Oversee device management, endpoint security, and identity access controls, ensuring compliance with global standards. * Manage deployment, configuration, and lifecycle support for core user environments, including endpoint devices, collaboration platforms, business systems and remote access solutions. Technology Strategy & Architecture * Develop and refine country IT infrastructure roadmaps, ensuring alignment with business needs and scalability considerations. * Lead technology standardization efforts for network architecture, Active Directory, endpoint security, and service automation platforms. * Collaborate with global technology teams to integrate IT frameworks, including enterprise mobility, security policies, and system automation. * Drive continuous improvements in system architecture, ensuring optimized performance of IT assets across on-premises and cloud-based environments. Security, Compliance & Risk Management * Implement cybersecurity best practices in coordination with the Cyber, Risk & Compliance (CRC) team. * Ensure regulatory compliance across identity & access management (IAM), endpoint encryption, and data protection strategies. * Lead incident response protocols, overseeing vulnerability management, SIEM monitoring, and remediation efforts. Vendor & Cost Optimization * Manage enterprise agreements with our technology partners, vendors and providers, ensuring cost-effective procurement of any licensing and services. * Optimize IT budgets, identifying opportunities for cost reduction in service contracts and hardware lifecycle management. * Evaluate emerging technology solutions that align with business expansion and infrastructure modernization initiatives. Project Management & IT Transformation * Lead market deployment of global IT initiatives, including Network, Infrastructure, Modern Workplace, and Security transformations. * Coordinate cross-functional teams on technology rollouts, overseeing user migration strategies, cloud adoption plans, and infrastructure upgrades. What you'll need: * Bachelor's degree in Information Technology, Computer Science or a related field. Or relevant experience within Information Technology. * This is a 100% on-site role; you must be able to work from one of our designated office locations * Strong leadership and team management skills. * Excellent communication and interpersonal skills. * Strong problem-solving and analytical skills. * Understanding of IT endpoint infrastructure, including Microsoft OS, MacOS, Active Directory, device management, Identity Management and Audio-Visual technology. * Proficiency in ITIL and ITSM frameworks * Experience with endpoint management platforms, including MDM solutions like Jamf and Intune. * Strong written and verbal English communication skills (advanced level required) * Demonstrated experience in IT governance, compliance audits, and risk mitigation strategies. * Budget management expertise, overseeing software licensing, vendor contracts, and IT cost optimization. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Onsite We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
Om tjänsten: Som Junior Service Integrator arbetar du med att driva och förbättra globala IT‑processer med fokus på incident, problem och servicekvalitet i ServiceNow. Du analyserar flöden, följer upp KPI:er och samarbetar tätt med globala resolverteam och externa partners för att säkerställa stabila IT‑leveranser. Du blir en del av ett litet, diversifierat och prestigelöst globalt team som står nära CIO och där man verkligen jobbar för varandra och företagets bästa. Rollen är ett vikariat men start till sommaren. Vi söker dig som: Har en eftergymnasial utbildning inom IT (högskola/universitet eller YH) eller motsvarande kompetens genom erfarenhet, och som har grundläggande förståelse för IT‑miljöer. För att lyckas i rollen är du en prestigelös och nyfiken teamspelare som trivs i en internationell miljö. Du vågar ställa frågor, tar ansvar för att driva förbättringar och alltid sätter både teamet och verksamhetens bästa i fokus. Om Husqvarna: Husqvarna är ett internationellt bolag med över 300 års historia som idag har en omfattande och modern IT‑verksamhet inom den globala IT‑organisationen GIS (Global IT Services). Inom Husqvarna IT hanteras runt 4 000 applikationer och man arbetar aktivt med att centralisera och standardisera IT‑lösningar globalt. Praktisk information: Tjänsten tillsätts löpande och är på heltid med fast, marknadsmässig lön och startdatum enligt överenskommelse med hänsyn till eventuell uppsägningstid. Kontaktperson: sofia.taheri@xamera.se
At Techrytera AB, recruitment starts with you. We are a staffing and recruitment company with deep expertise and a clear focus on IT and Engineering. With our industry knowledge and close dialogue with both candidates and clients, we create precise matches where the right skills meet the right needs. We believe that a truly great match is not just about a job description – it’s about your experience, your potential, and what you genuinely want to develop in. That’s why we always focus on the individual. By understanding your background, motivations, and ambitions, we can connect you with assignments and roles at our clients where you have the right conditions to grow and make an impact. Our goal is to build long-term and meaningful collaborations – for both you as a candidate and for our clients. Job Description We are looking for a committed and structured Team Leader to temporarily take on the responsibility for our IWS Support Team during a parental leave. The team works close to production and ensures stable operation and support of production‑critical IT systems in the factory. In this role, you are the main point of contact for the production units, coordinating daily support, leading the team, and ensuring that IT services operate reliably. You work proactively with production, engineering, and IT to improve processes and ways of working. Key Responsibilities: -Act as the primary contact person for stakeholders within the production value streams -Lead, coordinate, and support the daily work of the support team -Ensure stable operation of production‑critical IT systems -Translate production operators’ needs into clear requirements for IT technicians -Describe project needs and plan/organise required IT and operational capacity -Support the production unit with cost balancing and financial follow‑ups -Follow up support statistics, KPIs, and data to drive improvements -Act as contact person during incidents causing production stoppage -Participate in and support local improvement initiatives and IT‑related projects -Work closely with production, engineering, and IT leadership to optimise processes Requirements: -Experience from IT support, IT operations, or similar technical environment -Understanding of production processes, preferably from a manufacturing setting -Strong coordination and communication skills -Ability to translate business/user needs into technical requirements -Background in IT, Business Analytics, or similar technical/business field -Previous experience in leadership, team coordination, or stakeholder management -Experience supporting production-critical environments -Structured, analytical, and comfortable working with data and KPIs -Confident user of IT tools and systems -Fluent in both Swedish and English We believe you are someone who: -Enjoys combining leadership with hands‑on technical and operational work -Communicates clearly and builds strong relationships with both users and IT colleagues -Takes initiative, prioritises effectively, and acts calmly during production incidents -Works independently and drives improvements proactivel When you apply through Techrytera AB, you’re not just applying for a job – you’re starting a dialogue about your career path. We want to get to know you, your experience, and your ambitions so that we can match you with the right opportunities at our clients. Does this sound interesting? Submit your application or get in touch with us to learn more. We look forward to discovering the next step in your career together with you.
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