Sökresultat för "Jira ITSM"

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time. The Director of Workplace Technology owns the on-site technology experience across every Legora office — the rooms that connect, the day-one onboarding that just works, the buildouts that come up clean — and leads the Workplace Technology Leads who own each major site (Stockholm, London, New York, Sydney, Denver). You set the standards the sites run on, own the function's budget and vendor framework, and are the technology counterpart to Workplace. This is a build-the-function role: the standards, the playbooks, and the team are yours to shape. What You'll Be Doing * Lead and grow the five Workplace Technology Leads — one per major site (Stockholm, London, New York, Sydney, Denver) — hiring, developing, and holding a consistent bar across all of them. * Set and own the global standards every site runs on — hardware, AV and conferencing, network, physical-security infrastructure, and the day-one onboarding bar — so a Legora office feels the same wherever it is. * Own the Workplace Technology budget and vendor framework globally: forecast with Finance, standardize vendors and contracts, and feed the site budgets that Workplace owns. * Partner with Workplace on every buildout and expansion — owning the technology scope (AV, network, and badge / camera / cabling commissioning) within their fit-outs, from requirements at kickoff to a clean first day of business. * Work with Information Security on access, network, and device controls, with IT Systems on the network spine and endpoint estate, and with People on onboarding. * Run the function on Legora's shared service desk and AI-native ITSM (Serval) — common SLAs, automated routing, and the agentic automation that lets small on-site teams punch above their weight — and decide when each site needs its own Lead, and when Leads need staff. Who You Are * 10+ years in IT / workplace technology, AV, or facilities-adjacent technical operations, including multi-site or global responsibility and managing managers or senior ICs. * A builder of functions — you've set standards, hired teams, and made distributed sites feel like one company. * Credible hands-on and with the business — you can debug a meeting room and hold a budget conversation with Finance in the same day. * A strong cross-functional partner across Workplace, Security, IT, People, and Finance — you land shared outcomes without turf wars. * Comfortable across time zones — you keep five sites from Sydney to Denver aligned, and build the async habits that make that work. * Standards-minded and pragmatic — you know when to enforce one global way and when to let a site adapt. Nice To Have * Global or multi-site workplace technology / corporate IT leadership. * AV and conferencing, office network (Meraki), and physical-security platforms (e.g. Verkada) at scale. * Office buildouts and fit-outs end to end, partnering with Real Estate / Workplace and Security. * ITSM and AI-assisted, agentic service operations — we run an AI-native ITSM (Serval); ServiceNow, Jira Service Management, or Freshservice transfers well. * Budget ownership and vendor / contract management across regions. * Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, Okta / Microsoft Entra ID, and 1Password. WHAT’S IN IT FOR YOU * Global collaboration: Partner with teams and clients across Europe, APAC, and North America. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options through Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time. The Workplace Technology Lead owns everything technical a person touches when they walk into the office — onboarding, hardware, AV, cabling, and physical-security infrastructure — with Workplace Technology Staff supporting as the site scales, and works alongside the EAs, Workspace, Office Managers, and Brand/Events teams. One Lead per major site (Stockholm, London, New York, Sydney, Denver); they share playbooks and cover for one another. This role owns New York.   What You'll Be Doing * Own New York's workplace technology end to end — the day-to-day experience for staff and guests. Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't. * Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space. * Own the AV and conferencing estate — meeting rooms, all-hands, and event AV. * Inside Workplace’s office buildouts, program-manage the physical systems — cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora’s standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available. Workplace owns the buildout; you own that the tech works; Security owns access policy and monitoring. * Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support. * Resolve local requests through Legora’s shared service desk, working to common SLAs with automated routing. * Oversee the site’s technology spend — AV, hardware, and IT / AV vendors — forecasting with Finance and feeding the overall site budget that Workplace owns.   Who You Are * 6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site. * Ready to incubate a site — happy to start as the sole technologist and build the team as the office grows. * A program manager at heart — you can scope a fit-out, keep installers, vendors, and timelines on track, and own a budget and forecast spend without drama. * Hands-on and present — this is a five-days-on-site role (you can't stage a new hire's desk or recover a dropped meeting room remotely), and you like being the person on the floor who makes the space work. * A calm partner and — where there’s a team — a steady manager who develops people; you're the point of contact when an event or VIP visit depends on the tech. * Standards-minded and ambitious — you want your site to set the bar the others copy, and you keep the next buildout cleaner than the last.   Nice To Have * AV and conferencing at scale — room design, signal flow, and acceptance testing (Neat, Zoom Rooms). * Technical program management of physical installs — structured / low-voltage cabling and commissioning of building systems. * Physical-security infrastructure — badge / access-control and camera / CCTV (e.g. Verkada): keeping it installed, networked, and available, and coordinating installers. * Office network fundamentals — Meraki and the local network spine, working with the IT Systems team. * Endpoint and onboarding logistics — macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires. * Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation — we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well. * Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.   *Please note that due to summer holidays, our response times may be a little longer than usual. We'll be reviewing applications from late July/early August. Thank you for your patience! WHAT’S IN IT FOR YOU * Global collaboration: Partner with teams and clients across Europe, APAC, and North America. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options through Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place.   The Role The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time. The Workplace Technology Lead owns everything technical a person touches when they walk into the office — onboarding, hardware, AV, cabling, and physical-security infrastructure — with Workplace Technology Staff supporting as the site scales, and works alongside the EAs, Workspace, Office Managers, and Brand/Events teams. One Lead per major site (Stockholm, London, New York, Sydney, Denver); they share playbooks and cover for one another. This role owns Stockholm.   What You'll Be Doing * Own Stockholm's workplace technology end to end — the day-to-day experience for staff and guests. Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't. * Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space. * Own the AV and conferencing estate — meeting rooms, all-hands, and event AV. * Inside Workplace’s office buildouts, program-manage the physical systems — cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora’s standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available. Workplace owns the buildout; you own that the tech works; Security owns access policy and monitoring. * Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support. * Resolve local requests through Legora’s shared service desk, working to common SLAs with automated routing. * Oversee the site’s technology spend — AV, hardware, and IT / AV vendors — forecasting with Finance and feeding the overall site budget that Workplace owns.   Who You Are * 6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site. * Ready to incubate a site — happy to start as the sole technologist and build the team as the office grows. * A program manager at heart — you can scope a fit-out, keep installers, vendors, and timelines on track, and own a budget and forecast spend without drama. * Hands-on and present — this is a five-days-on-site role (you can't stage a new hire's desk or recover a dropped meeting room remotely), and you like being the person on the floor who makes the space work. * A calm partner and — where there’s a team — a steady manager who develops people; you're the point of contact when an event or VIP visit depends on the tech. * Standards-minded and ambitious — you want your site to set the bar the others copy, and you keep the next buildout cleaner than the last.   Nice To Have * AV and conferencing at scale — room design, signal flow, and acceptance testing (Neat, Zoom Rooms). * Technical program management of physical installs — structured / low-voltage cabling and commissioning of building systems. * Physical-security infrastructure — badge / access-control and camera / CCTV (e.g. Verkada): keeping it installed, networked, and available, and coordinating installers. * Office network fundamentals — Meraki and the local network spine, working with the IT Systems team. * Endpoint and onboarding logistics — macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires. * Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation — we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well. * Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.   *Please note that due to summer holidays, our response times may be a little longer than usual. We'll be reviewing applications from late July/early August. Thank you for your patience!   Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place.   The Role The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time. The Workplace Technology Lead owns everything technical a person touches when they walk into the office — onboarding, hardware, AV, cabling, and physical-security infrastructure — with Workplace Technology Staff supporting as the site scales, and works alongside the EAs, Workspace, Office Managers, and Brand/Events teams. One Lead per major site (Stockholm, London, New York, Sydney, Denver); they share playbooks and cover for one another. This role owns London.   What You'll Be Doing * Own London's workplace technology end to end — the day-to-day experience for staff and guests. Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't. * Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space. * Own the AV and conferencing estate — meeting rooms, all-hands, and event AV. * Inside Workplace’s office buildouts, program-manage the physical systems — cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora’s standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available. Workplace owns the buildout; you own that the tech works; Security owns access policy and monitoring. * Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support. * Resolve local requests through Legora’s shared service desk, working to common SLAs with automated routing. * Oversee the site’s technology spend — AV, hardware, and IT / AV vendors — forecasting with Finance and feeding the overall site budget that Workplace owns.   Who You Are * 6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site. * Ready to incubate a site — happy to start as the sole technologist and build the team as the office grows. * A program manager at heart — you can scope a fit-out, keep installers, vendors, and timelines on track, and own a budget and forecast spend without drama. * Hands-on and present — this is a five-days-on-site role (you can't stage a new hire's desk or recover a dropped meeting room remotely), and you like being the person on the floor who makes the space work. * A calm partner and — where there’s a team — a steady manager who develops people; you're the point of contact when an event or VIP visit depends on the tech. * Standards-minded and ambitious — you want your site to set the bar the others copy, and you keep the next buildout cleaner than the last.   Nice To Have * AV and conferencing at scale — room design, signal flow, and acceptance testing (Neat, Zoom Rooms). * Technical program management of physical installs — structured / low-voltage cabling and commissioning of building systems. * Physical-security infrastructure — badge / access-control and camera / CCTV (e.g. Verkada): keeping it installed, networked, and available, and coordinating installers. * Office network fundamentals — Meraki and the local network spine, working with the IT Systems team. * Endpoint and onboarding logistics — macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires. * Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation — we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well. * Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.   *Please note that due to summer holidays, our response times may be a little longer than usual. We'll be reviewing applications from late July/early August. Thank you for your patience!   Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Legora

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. The Role The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time. The Workplace Technology Lead owns everything technical a person touches when they walk into the office — onboarding, hardware, AV, cabling, and physical-security infrastructure — with Workplace Technology Staff supporting as the site scales, and works alongside the EAs, Workspace, Office Managers, and Brand/Events teams. One Lead per major site (Stockholm, London, New York, Sydney, Denver); they share playbooks and cover for one another. This role owns Sydney. What You'll Be Doing * Own Sydney's workplace technology end to end — the day-to-day experience for staff and guests. Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't. * Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space. * Own the AV and conferencing estate — meeting rooms, all-hands, and event AV. * Inside Workplace’s office buildouts, program-manage the physical systems — cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora’s standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available. Workplace owns the buildout; you own that the tech works; Security owns access policy and monitoring. * Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support. * Resolve local requests through Legora’s shared service desk, working to common SLAs with automated routing. * Oversee the site’s technology spend — AV, hardware, and IT / AV vendors — forecasting with Finance and feeding the overall site budget that Workplace owns. Who You Are * 6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site. * Ready to incubate a site — happy to start as the sole technologist and build the team as the office grows. * A program manager at heart — you can scope a fit-out, keep installers, vendors, and timelines on track, and own a budget and forecast spend without drama. * Hands-on and present — this is a five-days-on-site role (you can't stage a new hire's desk or recover a dropped meeting room remotely), and you like being the person on the floor who makes the space work. * A calm partner and — where there’s a team — a steady manager who develops people; you're the point of contact when an event or VIP visit depends on the tech. * Standards-minded and ambitious — you want your site to set the bar the others copy, and you keep the next buildout cleaner than the last. Nice To Have * AV and conferencing at scale — room design, signal flow, and acceptance testing (Neat, Zoom Rooms). * Technical program management of physical installs — structured / low-voltage cabling and commissioning of building systems. * Physical-security infrastructure — badge / access-control and camera / CCTV (e.g. Verkada): keeping it installed, networked, and available, and coordinating installers. * Office network fundamentals — Meraki and the local network spine, working with the IT Systems team. * Endpoint and onboarding logistics — macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires. * Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation — we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well. * Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password. *Please note that due to summer holidays, our response times may be a little longer than usual. We'll be reviewing applications from late July/early August. Thank you for your patience! Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Cambio Healthcare Systems AB

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions supports health care professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 1000 employees in several countries. The position As a Release Manager, you will be part of the team that designs, builds, and maintains the release process at Cambio. In this key role, you will help establish a modern approach to release management and play an important part in shaping the way we work. You will also contribute to our service journey, with great opportunities to influence the next generation of Cambio’s healthcare solutions. The Release Management team is responsible for planning and coordinating how Cambio’s systems and services evolve to meet changing business needs. This involves managing internal and external changes across all environments until they are ready for end-user consumption. The primary goal of release management is to ensure that new functionality is delivered to end users in accordance with policies and customer agreements. As a Release Manager at Cambio, you will take ownership of managing and continuously improving our Service Release capability—driving efficiency, quality, and reliability throughout the process. Responsibilities Implement, operate, and improve the release management process Plan and coordinate different kind of releases Generate reports regularly on associated KPIs. Monitor and report on process performance and make suggestions for improvements where possible Facilitate the release process, ensuring effective communication, time planning, and build strong maintenance over time We offer: Play a key role in healthcare delivery where you take ownership of planning and coordinating releases that directly impact critical healthcare solutions for regions and customers. Collaborate across functions with technical teams, project managers, and customer-facing roles, gaining a deep understanding of the entire delivery process and building strong professional networks. Join a highly skilled and supportive team that values collaboration, knowledge sharing, and continuous improvement. At Cambio, we encourage taking iniatives that contributes to the development of the company and ourselves. For us, it is important that you should have the opportunity to grow, both as a person and as a employee. Our culture is describes through the words "Trust", "Care" and "Together" which permeate everything we do. About you You are a curious and driven person who is eager to learn and expand your knowledge. With strong communication skills, you feel comfortable engaging with stakeholders at all levels of the organization. Outgoing and confident, you combine solution- and service-oriented thinking with the ability to make clear decisions while considering multiple perspectives. While you possess a natural sense of authority, you value collaboration and strive to be a true team player. Efficiency, engagement, and flexibility define your way of working. You enjoy being innovative and thrive in a global context where adaptability and creativity are key. Requirements  Experience working with release management Solid understanding of ITIL release process Experience from enterprise production deliveries Experience in working with Agile methodologies Excellent communication skills in both Swedish and English It's a bonus if you Certified within ITIL Documented experience of implementing ITIL processes on a broader scale within an organization Have experience from Jira ITSM tool (JSM) Have experience working with a product and service provider within the healthcare sector. Additional information: We will start the selection process after the holidays and you will hear from us no later than week 3. Place of employment: Stockholm or Linköping Scope: Full-time, hybrid work model (three days per week in-office) Form of employment: Permanent employment, 6 months trial period We look forward to receiving your application! CAMBIO- FOR A HEALTHIER TOMORROW Welcome to a company where healthcare is improved every day. Here you will work with leading technology in a collaborative, trusting and empowering environment where your contribution will be appreciated and celebrated. In our caring culture you will have the opportunity to pursue different paths of professional growth. Seize the opportunity to do the most important work of your life. Read more about us here! A healthier tomorrow also means taking care of those who make it possible -explore our employee benefits Learn more about our recruitment process here Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at our career site.

SAAB AKTIEBOLAG

Drivs du av att se dina idéer bli verklighet? Välkommen till vår spännande och teknikintensiva värld. Din roll Som IT Service Owner ansvarar du för den övergripande leveransen och vidareutvecklingen av de tjänster som ingår i ditt ansvarsområde, med särskilt fokus på det värde tjänsten skapar för användarna. Du kommer ingå i området Shared och Corporate som ansvarar för företagsövergripande leverans av applikationstjänster inom exempelvis HR, dokumenthantering, företagskommunikation och projektledning. I rollen kommer du att: Ansvara för förvaltning, drift och leverans av definierade tjänster enligt de servicenivåer som är överenskomna med verksamheten. Planera, organisera, leda och samordna arbetet på taktisk nivå för att uppnå uppsatta mål och resultat med tillgängliga resurser. Hantera leverantörer och agera avtalsägare. Leda relevanta styrnings- och samverkansforum tillsammans med intressenter och nyckelleverantörer inom ditt ansvarsområde. Säkerställa att teamen har tillgång till rätt resurser och kompetens. Planera, utveckla, leda och följa upp arbetet inom teamet. Din profil För att lyckas i rollen ser vi att du är en engagerad och trygg ledare med stark förmåga att inspirera, påverka och skapa riktning genom att föregå med gott exempel. Du har lätt för att bygga förtroendefulla relationer och samarbeta med teammedlemmar, verksamhet och externa partners. Du är en prestigelös och serviceinriktad lagspelare som samtidigt har förmågan att arbeta självständigt, ta initiativ och driva frågor framåt med ett lösningsorienterat förhållningssätt. Du har ett genuint intresse för ny teknik, affärsmodeller, metoder och processer och trivs med att utveckla både människor, arbetssätt och tekniska lösningar. Du motiveras av att omsätta strategiska mål till konkreta resultat och har förmågan att hantera förändringar samt arbeta strukturerat även i situationer med högt tempo och komplexa förutsättningar. Vi söker dig som har: Akademisk examen inom IT eller motsvarande arbetslivserfarenhet. God förståelse för arbetsprocesser och arbetssätt i större organisationer. God kunskap och erfarenhet av större verksamhetskritiska applikationer och enterprise-lösningar. Mycket goda kunskaper i svenska och engelska, både i tal och skrift. Erfarenhet av att arbeta med ramverk och standarder såsom ISO 27001 samt ITSM-verktyg som ServiceNow och Jira. Kunskap och erfarenhet av ITIL och agila arbetssätt. Flera års erfarenhet av ledande roller och att ansvara för operativa team. Erfarenhet av att leverera applikationstjänster i en agil organisation. Erfarenhet av IT-sourcing och leverantörsstyrning. Erfarenhet av både interna och outsourcade leveransmodeller. Mycket god förmåga att hantera och utveckla relationer med olika intressenter. Erfarenhet av budgetarbete, kostnadsstyrning och licenshantering. Erfarenhet av att arbeta med säkerhetsstandarder såsom ISO 27000-serien, NIST och CMMC. Befattningen kräver att du genomgår och godkänns enligt vid var tid gällande bestämmelser för säkerhetsskydd. För befattningar där Saab har krav på säkerhetsklassinplacering kan, i förekommande fall, medföra krav på visst medborgarskap. Vad du blir en del av Upptäck oändliga möjligheter. Anta utmaningar, skapa smarta innovationer och uppgradera dina förmågor. Det här är en plats för kluriga tänkare, modiga pionjärer och alla däremellan. Tillsammans uppnår vi det extraordinära, var och en tar med sitt unika perspektiv. Varje bidrag räknas. Saab är ett ledande försvars- och säkerhetsföretag med syfte att hjälpa nationer att skydda sin befolkning och bidra till trygghet för människor och samhällen. Med 28 000 talangfulla medarbetare utvecklar Saab teknik och lösningar för en säkrare och mer hållbar värld. Saab utvecklar, tillverkar och underhåller avancerade system inom flygteknik, vapen, ledningssystem, sensorer och undervattenssystem. Saab har sitt huvudkontor i Sverige men en global verksamhet där Saab är en del av många nationers försvarsförmåga. Läs mer om oss här.

Wise Group AB

Vi söker en erfaren och trygg IT-supporttekniker med förmåga att både etablera arbetssätt och hantera inkommande supportärenden. Rollen är både operativ och strukturerande, med tydligt mandat att prioritera och styra ärenden enligt fastställda principer. Uppdraget är tvådelat och omfattar ERP/NAV och verksamhetssystem. Office/Microsoft 365 och övriga grundläggande IT-tjänster ligger utanför scope. Målet är att etablera ett förutsägbart, strukturerat och hållbart supportflöde där rätt ärenden hanteras på rätt nivå – en tydlig förändring från nuvarande arbetssätt. Supportmodell 1st line: Hanteras av super users 2nd line: Hanteras av denna roll 3rd line: Utvecklingsresurser med tydlig och skyddad eskaleringsroll Rollen ansvarar för att leverera effektiv 2nd line support och säkerställa att utveckling skyddas från ad hoc-ärenden. Ansvarsområden Ärendehantering & supportflöde Säkerställa gemensam ingång, triage och korrekt ärendestyrning (ej direkt till 3rd line) Äga och driva supportärenden end-to-end med tydlig status och återkoppling Arbeta mot överenskomna SLA:er samt samordna kommunikation vid större incidenter Säga nej/pausa ärenden som saknar underlag och förklara beslut sakligt Ge stöd vid arbetstoppar, kampanjer och högsäsong Super users & verksamhetsstöd Coacha och stötta super users i affärs- och butikssystem Bygga förmåga att hantera återkommande problem och skapa förtroende för IT-support Tydliggöra ansvar: vad hanteras lokalt vs när ärenden eskaleras Felsökning & incidenthantering Utföra självständig 2nd line-felsökning och lösa ärenden där möjligt Eskalera till 3rd line vid behov med komplett och strukturerat underlag Hantera retail-kritiska incidenter (POS, betalningar, order, priser, inloggning, integrationer) Struktur, avlastning & förbättring Avlasta IT- och utvecklingsteam från oplanerad support Bidra till tydliga arbetssätt, prioriteringar och förväntansbild Initiera problemärenden, rotorsaksanalys och förbättringsåtgärder Dokumentation & kunskap Dokumentera ärenden, lösningar och återkommande problem Bygga och förvalta kunskapsbas (how-to, standardlösningar) Kompetenskrav Tekniska krav (måste) God praktisk erfarenhet av: • Microsoft 365 • Entra ID • ERP-system, Gärna Business Central eller Navision Stark felsökningsförmåga och vana att arbeta strukturerat med incidenter och problem Meriterande • Erfarenhet av Navision 2009 • Erfarenhet från retail-verksamhet • Förståelse för verksamhetsnära IT-stöd i butiksmiljö • Erfarenhet av att arbeta i gränslandet mellan IT, verksamhet och utveckling • Vana av ticketing-/ITSM-verktyg (t.ex. ServiceNow, Jira eller motsvarande) • Erfarenhet av ITSM-processer (Incident, Problem, Change) För att lyckas i rollen krävs en trygg och strukturerad personlighet: Tydlig, metodisk och strukturerad med vana att dokumentera och skapa spårbarhet Trygg och konsekvent – sätter gränser, säger nej vid behov och står stadigt i processer Verksamhetsorienterad med förmåga att prioritera utifrån affärs- och butikspåverkan Stabil och lugn även vid incidenter, kampanjer och arbetstoppar Förbättringsdriven och proaktiv – identifierar mönster och föreslår förenklingar Pedagogisk och tydlig i sin kommunikation, översätter teknik till praktik Hög integritet och säkerhetsmedveten med god omdömesförmåga Prestigelös men tydlig – en stabil och förtroendegivande gatekeeper OM WISE IT Wise IT är specialister på rekrytering, konsultlösningar och strategisk kompetensmatchning inom IT och tech. Teknik förändras snabbt , men med rätt person på rätt plats får du kontroll på framtiden. Vi matchar människor med skarp teknisk kompetens och förmågan att förstå helheten. Resultatet? IT som fungerar i praktiken, inte bara i teorin. Vi ser till att du inte bara följer utvecklingen utan driver den. NÄR DU BLIR EN AV OSS Som konsult hos Wise blir du en del av ett sammanhang där vi värdesätter både din trygghet och din utveckling. Vi erbjuder marknadsmässig lön, friskvårdsbidrag, pensionsavsättning och kollektivavtal – för oss är inget viktigare än att du känner dig trygg i din anställning. Från dag ett på ditt konsultuppdrag får du möjlighet att utvecklas, utmanas och påverka framtidens arbetsplatser – tillsammans med engagerade kollegor, och med oss som ständigt bollplank. Oavsett var du befinner dig i karriären ska rollen som konsult ge dig erfarenheter, kunskaper och inspiration inför nästa steg. Välkommen till Wise – en värld full av möjligheter! DIN ANSÖKAN För att söka rollen klicka på ”Ansök nu”, samt bifoga CV. Notera att vi ej kan ta emot ansökningar via mail. I konsultvärden går det ofta snabbt så tjänsten kan komma att tillsättas innan sista ansökningsdatum. Vänta därför inte med din ansökan. Har du frågor om rollen är du välkommen att kontakta ansvarig konsultchef Johan.karlsson@wise.se