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Åhléns är ett dynamiskt företag med hög förändringstakt och engagerade medarbetare som är i en spännande förändringsresa. Vårt automatiserade robotlager i Rosersberg möjliggör snabbare, smidigare och effektivare leveranser för kunder i alla kanaler i en väl integrerad process, oavsett om det är retail eller e-handel. Om din roll Som Site Manager hos oss har du ett helhetsansvar för driften av vårt omni-lager, en central del i vår supply chain som förser både e-handel, varuhus och wholesale med varor. Du leder och utvecklar verksamheten i en anläggning om över 40 000 kvm, med hög grad av automation och ett komplext flöde i flera skift. Rollen innebär att du både säkerställer stabil daglig drift och driver utveckling och förbättring av våra lagerprocesser. Du är en viktig länk mellan lagerverksamheten och huvudkontoret, och samarbetar främst med retail. Du ingår i supply chain-ledningsgruppen och har en central roll i att driva Åhléns fortsatta utveckling inom logistik och omnihandel. Exempel på arbetsuppgifter: Leda och utveckla den dagliga driften av lagret med fokus på effektivitet, kvalitet och leveransprecision Säkerställa att lagret levererar till e-handel, varuhus och wholesale med hög servicegrad och korta ledtider Ansvara för budget, kostnadsuppföljning och resursplanering Följa upp och driva förbättring av nyckeltal som produktivitet, plockeffektivitet och leveransprecision Leda, coacha och utveckla organisationen, inklusive rekrytering och kompetensutveckling Säkerställa en effektiv bemanning och schemahantering i en verksamhet med flera skift Arbeta aktivt med arbetsmiljö, säkerhet och facklig samverkan Identifiera och driva förbättringar i lagerflöden, arbetssätt och processer Säkerställa korrekt lagerhantering och hög kvalitet i inventering och plock Fungera som länk mellan lager, huvudkontor och andra delar av organisationen Vi erbjuder dig: Åhléns har funnits i många svenska hjärtan i över 120 år. Med en lång historia inom detaljhandeln fortsätter vi drivas av ständig utveckling. Hos oss får du vara med på en spännande resa där vi kombinerar vår historia med innovation och nya arbetssätt för att skapa en lönsam och hållbar framtid. Som Site Manager på vårt lager får du ansvaret att driva en av våra mest centrala och affärskritiska funktioner och vara med och utveckla framtidens logistik inom retail! Till oss tar du med dig: Flera års erfarenhet av att driva och utveckla lagerverksamhet, gärna i en omni- eller retailmiljö Erfarenhet av att leda större team i en operativ verksamhet med högt tempo Erfarenhet av budgetansvar, uppföljning och arbete mot KPI:er God kunskap inom lagerstyrning, logistikflöden och inventering Erfarenhet av förändringsledning och förbättringsarbete Erfarenhet av att arbeta i en organisation med kollektivavtal och facklig samverkan Mycket goda kunskaper i svenska och engelska För att lyckas i rollen ser vi att du är en närvarande och tydlig ledare som trivs i en operativ miljö där du är nära verksamheten. Du är nyfiken samtidigt som du har ett starkt affärsdriv och förmågan att omsätta mål till konkreta resultat i vardagen. Du arbetar strukturerat och datadrivet, med god förmåga att prioritera när många aktiviteter pågår parallellt. Samtidigt är du flexibel och lösningsorienterad, och trivs i en miljö där tempot är högt och förutsättningarna kan förändras. Med många kontaktytor i rollen är du kommunikativ och relationsskapande, och du har förmågan att skapa engagemang och få med dig organisationen i förändring och utveckling. Om rekryteringen Tjänsten är en tillsvidareanställning på heltid med placering på DC Rosersberg. Vi ser gärna att du kan börja hos oss så snart som möjligt. Urval och intervjuer kan komma att ske löpande och tjänsten kan tillsättas innan sista ansökningsdag, så skicka in din ansökan redan idag! Som en del av vår rekryteringsprocess använder vi Alva Labs arbetspsykologiska tester för att komplettera din erfarenhet och ge en mer objektiv, träffsäker och datadriven bedömning. Som Site Manager på Åhléns blir du en del av ett passionerat team som drivs av affärsmannaskap och entreprenörskap. Vi ger dig förtroende och möjligheten att växa i en utvecklande miljö. Med det hälsar vi dig varmt välkommen till Åhléns!
Brand Ambassador (deltid) i Åre Vi söker nu 5 sociala och drivna personer som vill jobba deltid under 2 veckor i Åre. Rollen passar dig som gillar att möta människor, ta ansvar och skapa energi runt ett globalt varumärke. Arbetsuppgifter Representera ett globalt varumärke och dema samt promota deras produkter Ansvara för enklare aktiveringar på plats Engagera besökare i Idre och skapa en positiv upplevelse kring produkterna Vi tror att du är Social, självgående och drivs av att arbeta med människor Van att ta eget ansvar och ta initiativ i stunden Trygg i att prata med nya personer och skapa kontakt snabbt Om tjänsten Antal: 5 personer Omfattning: Deltid ca 18 timmar/vecka Period: 2 veckor, 16/2 till 1/3 Plats: Åre Du kommer att bli anställd i NRG Sweden men utföra arbetet år vår kund. Som en del av rekryteringsprocessen genomförs en bakgrundskontroll. Vid frågor om tjänsten eller processen är du välkommen att kontakta: Ella Seger på NRG Agency, Seger@nrgagency.com. OM NRG NRG är brand activation-byrån som tar ditt varumärke till nästa nivå. Vi är din självklara partner för effektiva försäljnings- och marknadsföringsstrategier. Med fokus på sömlösa omnichannel-kampanjer, särskilt inom retail, ser vi till att ert varumärke når era kunder vid varje avgörande kontaktpunkt i deras köpresa - oavsett om det är i butiken, på bussen eller i soffan. Med nästan 30 års erfarenhet vet vi vikten av att kombinera kreativitet, funktionalitet och effektivitet. Vår expertis inom både varumärkesbyggande och kommersiell strategi gör att vi kan skapa skräddarsydda lösningar som stärker ditt varumärkes synlighet och levererar verkliga affärsresultat. I en digital värld som ständigt förändras, där kvalitet och innovation är avgörande, hjälper vi dig att ligga steget före. Oavsett om du lanserar en ny kampanj, bygger långsiktig kundlojalitet eller förstärker ditt team med specialistkompetens, erbjuder vi verktygen och strategierna du behöver för att lyckas. Din framgång är vår drivkraft.
Brand Ambassador (deltid) i Sälen Vi söker nu 5 sociala och drivna personer som vill jobba deltid under 2 veckor i Sälen. Rollen passar dig som gillar att möta människor, ta ansvar och skapa energi runt ett globalt varumärke. Arbetsuppgifter Representera ett globalt varumärke och dema samt promota deras produkter Ansvara för enklare aktiveringar på plats Engagera besökare i Idre och skapa en positiv upplevelse kring produkterna Vi tror att du är Social, självgående och drivs av att arbeta med människor Van att ta eget ansvar och ta initiativ i stunden Trygg i att prata med nya personer och skapa kontakt snabbt Om tjänsten Antal: 5 personer Omfattning: Deltid ca 18 timmar/vecka Period: 2 veckor, 16/2 till 1/3 Plats: Sälen Du kommer att bli anställd i NRG Sweden men utföra arbetet år vår kund. Som en del av rekryteringsprocessen genomförs en bakgrundskontroll. Vid frågor om tjänsten eller processen är du välkommen att kontakta: Ella Seger på NRG Agency, Seger@nrgagency.com. OM NRG NRG är brand activation-byrån som tar ditt varumärke till nästa nivå. Vi är din självklara partner för effektiva försäljnings- och marknadsföringsstrategier. Med fokus på sömlösa omnichannel-kampanjer, särskilt inom retail, ser vi till att ert varumärke når era kunder vid varje avgörande kontaktpunkt i deras köpresa - oavsett om det är i butiken, på bussen eller i soffan. Med nästan 30 års erfarenhet vet vi vikten av att kombinera kreativitet, funktionalitet och effektivitet. Vår expertis inom både varumärkesbyggande och kommersiell strategi gör att vi kan skapa skräddarsydda lösningar som stärker ditt varumärkes synlighet och levererar verkliga affärsresultat. I en digital värld som ständigt förändras, där kvalitet och innovation är avgörande, hjälper vi dig att ligga steget före. Oavsett om du lanserar en ny kampanj, bygger långsiktig kundlojalitet eller förstärker ditt team med specialistkompetens, erbjuder vi verktygen och strategierna du behöver för att lyckas. Din framgång är vår drivkraft.
Brand Ambassador (deltid) i Idre Fjäll Vi söker nu 5 sociala och drivna personer som vill jobba deltid under 2 veckor i Idre. Rollen passar dig som gillar att möta människor, ta ansvar och skapa energi runt ett globalt varumärke. Arbetsuppgifter Representera ett globalt varumärke och dema samt promota deras produkter Ansvara för enklare aktiveringar på plats Engagera besökare i Idre och skapa en positiv upplevelse kring produkterna Vi tror att du är Social, självgående och drivs av att arbeta med människor Van att ta eget ansvar och ta initiativ i stunden Trygg i att prata med nya personer och skapa kontakt snabbt Om tjänsten Antal: 5 personer Omfattning: Deltid ca 18 timmar/vecka Period: 2 veckor, 16/2 till 1/3 Plats: Idre Du kommer att bli anställd i NRG Sweden men utföra arbetet år vår kund. Som en del av rekryteringsprocessen genomförs en bakgrundskontroll. Vid frågor om tjänsten eller processen är du välkommen att kontakta: Ella Seger på NRG Agency, Seger@nrgagency.com. OM NRG NRG är brand activation-byrån som tar ditt varumärke till nästa nivå. Vi är din självklara partner för effektiva försäljnings- och marknadsföringsstrategier. Med fokus på sömlösa omnichannel-kampanjer, särskilt inom retail, ser vi till att ert varumärke når era kunder vid varje avgörande kontaktpunkt i deras köpresa - oavsett om det är i butiken, på bussen eller i soffan. Med nästan 30 års erfarenhet vet vi vikten av att kombinera kreativitet, funktionalitet och effektivitet. Vår expertis inom både varumärkesbyggande och kommersiell strategi gör att vi kan skapa skräddarsydda lösningar som stärker ditt varumärkes synlighet och levererar verkliga affärsresultat. I en digital värld som ständigt förändras, där kvalitet och innovation är avgörande, hjälper vi dig att ligga steget före. Oavsett om du lanserar en ny kampanj, bygger långsiktig kundlojalitet eller förstärker ditt team med specialistkompetens, erbjuder vi verktygen och strategierna du behöver för att lyckas. Din framgång är vår drivkraft.
Brand Ambassador (deltid) i Idre Fjäll Vi söker nu 5 sociala och drivna personer som vill jobba deltid under 4 veckor i Idre. Rollen passar dig som gillar att möta människor, ta ansvar och skapa energi runt ett globalt varumärke. Arbetsuppgifter Representera ett globalt varumärke och dema samt promota deras produkter Ansvara för enklare aktiveringar på plats Engagera besökare i Idre och skapa en positiv upplevelse kring produkterna Vi tror att du är Social, självgående och drivs av att arbeta med människor Van att ta eget ansvar och ta initiativ i stunden Trygg i att prata med nya personer och skapa kontakt snabbt Om tjänsten Antal: 5 personer Omfattning: Deltid ca 18 timmar/vecka Period: 4 veckor, 9/2 till 8/3 Plats: Idre Du kommer att bli anställd i NRG Sweden men utföra arbetet år vår kund. Som en del av rekryteringsprocessen genomförs en bakgrundskontroll. Vid frågor om tjänsten eller processen är du välkommen att kontakta: Ella Seger på NRG Agency, Seger@nrgagency.com. OM NRG NRG är brand activation-byrån som tar ditt varumärke till nästa nivå. Vi är din självklara partner för effektiva försäljnings- och marknadsföringsstrategier. Med fokus på sömlösa omnichannel-kampanjer, särskilt inom retail, ser vi till att ert varumärke når era kunder vid varje avgörande kontaktpunkt i deras köpresa - oavsett om det är i butiken, på bussen eller i soffan. Med nästan 30 års erfarenhet vet vi vikten av att kombinera kreativitet, funktionalitet och effektivitet. Vår expertis inom både varumärkesbyggande och kommersiell strategi gör att vi kan skapa skräddarsydda lösningar som stärker ditt varumärkes synlighet och levererar verkliga affärsresultat. I en digital värld som ständigt förändras, där kvalitet och innovation är avgörande, hjälper vi dig att ligga steget före. Oavsett om du lanserar en ny kampanj, bygger långsiktig kundlojalitet eller förstärker ditt team med specialistkompetens, erbjuder vi verktygen och strategierna du behöver för att lyckas. Din framgång är vår drivkraft.
Konecta is a BPO and Contact Center company specializing in omnichannel customer experience management. We support some of the world's leading brands in delivering outstanding customer experiences through innovation and highly skilled, dynamic, and multicultural teams. We continuously invest in the training and development of our people to ensure exceptional service in one of the most important areas of any business: customer relationships. Would you like to be part of this project? Our client is one of the world's leading fashion brands, and we are looking for the best talent to join our team! 🎯 Job Responsibilities • Provide customer support via chat and email • Support stores over the phone 🧠 What We're Looking For • Good computer skills • Strong customer-oriented mindset • Excellent written and verbal communication skills with a professional tone • Motivation, dynamism, and a proactive attitude • Previous experience in a contact center is an advantage • Native or fluent Danish language skills (mandatory) • Good command of English (preferred) 💼 What We Offer • Competitive base salary + meal allowance • Performance bonus • Benefits package 🕒 Working Hours Monday to Friday | 08:00 AM – 05:00 PM 📍 Work Location On-site in Lisbon, Portugal ❓ Screening Questions • Are you currently based in the Lisbon area? • Are you available to start immediately?
Konecta is a BPO and Contact Center company specializing in omnichannel customer experience management. We support some of the world's leading brands in delivering outstanding customer experiences through innovation and highly skilled, dynamic, and multicultural teams. We continuously invest in the training and development of our people to ensure exceptional service in one of the most important areas of any business: customer relationships. Would you like to be part of this project? Our client is one of the world's leading fashion brands, and we are looking for the best talent to join our team! 🎯 Job Responsibilities • Provide customer support via chat and email • Support stores over the phone 🧠 What We're Looking For • Good computer skills • Strong customer-oriented mindset • Excellent written and verbal communication skills • Motivation, dynamism, and a proactive attitude • Previous experience in a contact center is an advantage • Native or fluent Norwegian language skills (mandatory) • Good command of English (preferred) 💼 What We Offer • Competitive base salary + meal allowance • Performance bonus • Benefits package 🕒 Working Hours Monday to Friday | 08:00 AM – 05:00 PM 📍 Work Location On-site in Lisbon, Portugal ❓ Screening Questions • Are you currently based in the Lisbon area? • Are you available to start immediately?
IT Operations Technician THE OPPORTUNITY Kjell & Company is one of the largest omnichannel retailers of consumer electronics accessories in the Nordics, with operations in Sweden, Norway, Denmark, and China. Guided by our vision to improve people’s lives through technology, we combine strong technical expertise with a close connection to our customers. We are looking for a technically skilled and service-minded IT professional who thrives in a hands-on operational environment and enjoys working close to both infrastructure and end users. This is a hands‑on, business‑critical role where you work close to infrastructure, systems, and users, contributing to reliable day‑to‑day operations as well as continuous improvement. You will be part of an experienced IT Operations team, working in a multi‑country environment where operational stability and availability are essential. Reporting to the IT Security & Operations Manager, you will collaborate closely with IT colleagues, end users, and external vendors to maintain and develop a resilient IT platform that supports the business. YOUR KEY RESPONSIBILITIES In this role, you will be responsible for the operational stability and availability of our IT infrastructure: * Maintaining and supporting on‑prem server, storage, cloud, and network environments, including WAN/LAN, firewalls, switches, and access points * Ensuring infrastructure stability through daily monitoring, patching, system health checks, backups, and disaster recovery * Managing the hardware and infrastructure lifecycle, including installation, upgrades, maintenance, and decommissioning * Handling operational incidents and troubleshooting, coordinating escalations with external vendors when required * Supporting platform and identity services such as DNS, domains, certificates, Entra ID / Active Directory, and endpoint management platforms * Providing hands‑on onsite and remote IT support, including support for new store openings, relocations, asset handling, documentation, and travel to Group locations. WE BELIEVE YOU HAVE You have a strong interest in infrastructure and IT operations and enjoy working in an environment where reliability, service, and continuous improvement are key. * Relevant education within IT or equivalent practical experience * At least 3 years of experience in IT operations or infrastructure within business‑critical environments * Hands‑on experience with servers, networking, and infrastructure operations * Familiarity with virtualization, storage solutions, and distributed IT environments * Experience working with Microsoft platforms such as Windows, Microsoft 365, and Entra ID / Active Directory * Strong communication skills in Swedish and English, both written and spoken As a person, you are structured, organized, and calm under pressure. You take ownership of your work, have a solution‑oriented mindset, and enjoy collaborating with others. You value operational stability, work proactively, and take pride in delivering reliable IT operations. The role includes collaboration with external vendors and colleagues across the Group, and travel to other locations is a natural part of ensuring consistent IT operations and service delivery. WHY KJELL & COMPANY At Kjell & Company, technology is at the core of how we support our business, colleagues, and customers. You will join a collaborative IT team where your expertise makes a real impact, working in an environment that values initiative, continuous improvement, and knowledge sharing. This is an opportunity to combine operational responsibility with the possibility to influence and develop our IT landscape across the Group. OTHER INFORMATION The position is based at our Head Office in Malmö. Travel to Group locations is part of the role. Applications are reviewed on an ongoing basis. Due to the summer holiday period, interviews are planned to begin in mid-August. Background checks are conducted as part of the recruitment process prior to employment. APPLY TODAY
BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! British American Tobacco Sweden has an exciting opportunity for a Western Europe CRM & Consumer Care Development Executive in Malmö The Omnichannel CRM & Consumer Care Development Executive supports the design, delivery and optimisation of CRM and Consumer Care programmes across Western Europe. The role contributes to strategy and executes data-led, compliant activations across the ACR framework to drive consumer acquisition, engagement and retention. It ensures effective delivery of CRM initiatives aligned to business targets, while leveraging performance data and insights to continuously optimise results. The ideal candidate combines creativity, consumer insight and data to build effective CRM journeys, with strong capability in omnichannel activation and project management. Your key responsibilities will include: Analyse consumer trends, competitive landscape and industry developments to identify opportunities for CRM & Consumer Care growth, innovation and continuous improvement. Develop strong understanding of brand priorities and market dynamics, sharing insights and best practices to drive capability and performance across Western Europe. Support the development of CRM & Consumer Care strategies and plans through data-driven insights on consumer segments, journeys and activation opportunities. Support the design, delivery and optimisation of CRM & Consumer Care programmes end-to-end, including managing project planning, timelines and budgets, briefing and coordinating stakeholders and agencies, and driving targeting, personalisation and testing to improve campaign performance. Collaborate with cross-functional teams and agency partners to deliver initiatives, managing dependencies and risks to ensure successful outcomes. Contribute to the optimisation of the ACR framework and Consumer Care initiatives, improving targeting, engagement and activation effectiveness. Ensure all CRM & Consumer Care programmes are delivered in full compliance with legal, regulatory and internal governance standards, maintaining high quality and data integrity across systems. Support the optimisation of CRM processes, controls and MarTech capabilities, including acting as a technical expert for Salesforce Marketing Cloud and Service Cloud, driving continuous improvement and commercial outcomes for WE DRBU. Track and report on CRM & Consumer Care performance, leveraging data and analytics to generate insights, monitor impact against key metrics (e.g. engagement, NPS, CSAT), and drive continuous optimisation and business performance. What are we looking for? Proven experience in CRM, digital marketing, activation or consumer care roles, with working knowledge of digital marketing platforms and performance analytics tools (e.g. Shopify, Trustpilot, Adobe suites, Google Marketing Platform, Google Search Console, Power BI), and strong proficiency in Microsoft Office tools; FMCG or multi-brand experience preferred. Strong commercial acumen, with the ability to link CRM & Consumer Care activities to business objectives and measurable outcomes. Consumer-focused mindset with strong attention to detail and commitment to delivering high-quality experiences, combined with a strong understanding of omnichannel marketing ecosystems and how online and offline touchpoints integrate to deliver best-in-class consumer journeys. Analytical capability with the ability to interpret data, generate actionable insights and translate them into recommendations, combined with a proactive problem-solving mindset and focus on continuous improvement and performance optimization. Project management skills, with the ability to manage multiple campaigns and priorities simultaneously while maintaining high attention to detail. Team player with the ability to collaborate effectively across cross-functional teams and agency partners to deliver high-quality outcomes. Strong communication and storytelling skills, with the ability to translate complex information into clear and engaging narratives. Hands-on experience in CRM segmentation, targeting and journey development, with strong understanding of consumer journeys and activation mechanics; familiarity with CRM MarTech platforms (e.g. Salesforce Marketing Cloud or equivalent). Salesforce Marketing Cloud Email Specialist certification is considered a plus, if not must be obtained as part of the role. Full professional proficiency in English. What we offer you? We offer a market leading annual performance bonus (subject to eligibility) Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here. You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills We prioritise continuous improvement within a transformative environment, preparing for ongoing changes WHY JOIN BAT? In BAT Sweden we strive to create a smokeless reality on a day-to-day basis. If you wonder how we are getting there, please take a look at the OMNI report – a comprehensive study done to analyse the current market trends in tobacco harm reduction. Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
NRG söker nu för kunds räkning flera passionerade och sociala gamingexperter som vill hjälpa andra gamers att hitta utrustningen som tar deras spelande till nästa nivå. Om Kunden En av Sveriges ledande försäljare av hemelektronik, vitvaror samt kök och är ett av de bolag som omsätter mest inom detaljhandeln. Tidigare utsedda till "Årets Arbetsgivare". Kunden sitter på över 30 års erfarenhet i branschen med omkring 3,600 anställda. Dina arbetsuppgifter Vi letar efter självgående, utåtriktade och sociala personer som vill guida kunder till rätt PC gaming-produkter. Vi söker dig som har stor passion, glädje och nyfikenhet för allt som rör PC-gaming och för kundmötet. Du kommer att hantera olika typer av kunder där intresset varierar, allt från hardcore gamers till mor- och farföräldrar på jakt efter en födelsedagspresent. Vi söker alltså dig som trivs lika bra med att prata om vilka komponenter du behöver när du bygger din egna dator som att förklara vad fördelarna är mellan 60Hz och 180Hz på en skärm. I ditt ansvarsområde ingår uppgifter som att: sälja produkter, informera kunder om olika varumärken och dess produkter samt säkerställa att ytorna är i gott skick. Du kommer även hålla kortare utbildningar för säljare i butik. Vi erbjuder dig Produktutbildningar på några av de största varumärkena inom PC-Gaming Sälj- och serviceutbildningar En väg in till Nordens starkaste nätverk av säljare Ett sjukt roligt jobb där du kommer ingå i ett team av service-minded gamers Din bakgrund Erfarenhet: Vi söker dig som har sälj och butiksvana (meriterande) Du har tidigare arbetat inom service eller event Du gillar att jobba i ett högt tempo Du har ett gediget intresse av PC-gaming (Elite-ranking i CS är meriterande!) Du är den personen dina vänner vänder sig till när de ska köpa ny teknik Personliga egenskaper: Du är social och gillar att träffa nya människor Du brinner för gaming och allt runt det Du är teknikintresserad och strävar efter att lära dig mer Du älskar att hjälpa andra och är duktig på att interagera med olika typer av människor Du uttrycker dig väl både muntligt och i skrift i svenska och engelska Övrigt I detta uppdrag kommer du bli anställd i systerbolgaet Nordic Field Force AB men utför uppdraget hos vår kund. Passen kommer att vara schemalagda torsdag-söndag, antalet timmar kommer att variera per månad. Tjänsten erbjuds som en projektanställning under ett års tid och beräknas tillsättas så snart som möjligt. Intervjuer löpande så ansök snarast. Frågor (ej ansökningar) om tjänsten kan ställas till Jennie Valentin, valentin@nrgagency.com OM NRG NRG är brand activation-byrån som tar ditt varumärke till nästa nivå. Vi är din självklara partner för effektiva försäljnings- och marknadsföringsstrategier. Med fokus på sömlösa omnichannel-kampanjer, särskilt inom retail, ser vi till att ert varumärke når era kunder vid varje avgörande kontaktpunkt i deras köpresa - oavsett om det är i butiken, på bussen eller i soffan. Med nästan 30 års erfarenhet vet vi vikten av att kombinera kreativitet, funktionalitet och effektivitet. Vår expertis inom både varumärkesbyggande och kommersiell strategi gör att vi kan skapa skräddarsydda lösningar som stärker ditt varumärkes synlighet och levererar verkliga affärsresultat. I en digital värld som ständigt förändras, där kvalitet och innovation är avgörande, hjälper vi dig att ligga steget före. Oavsett om du lanserar en ny kampanj, bygger långsiktig kundlojalitet eller förstärker ditt team med specialistkompetens, erbjuder vi verktygen och strategierna du behöver för att lyckas. Din framgång är vår drivkraft.
Ekonomi & Administrationsassistent (deltid, distans) – 10 h/vecka NRG söker nu en strukturerad och noggrann Ekonomi- & Administrationsassistent som vill stötta oss med löpande ekonomi och administration. Rollen är helt på distans och omfattar cirka 2 timmar per dag (10 timmar per vecka) – perfekt för dig som vill ha ett flexibelt upplägg och gillar ordning och reda. Om rollen I den här rollen blir du en viktig del av vårt dagliga flöde och hjälper till med att hålla struktur, tempo och kvalitet i våra administrativa processer. Du kommer arbeta nära ansvarig person och ha tydliga uppgifter där du får stort förtroende och mycket eget ansvar. Du behöver vara trygg i administrativa rutiner och ha en grundläggande förståelse för moms och ekonomiska underlag. Dina arbetsuppgifter I ditt ansvarsområde kan exempelvis ingå att: Hantera inkommande och utgående fakturor samt säkerställa att underlag är korrekta Sammanställa och strukturera underlag till bokföring Göra enklare avstämningar och uppföljning av kostnader/utlägg Arbeta med momsrelaterade underlag och förstå vad som ska rapporteras/markeras korrekt Uppdatera och hålla ordning i Excel, mappar och dokument Stötta med övrig administration vid behov (t.ex. sammanställningar, uppföljning, koordinering) Vi erbjuder dig Ett flexibelt deltidsupplägg som fungerar att kombinera med annat Distansarbete och tydlig planering kring uppgifter och deadlines En roll med stort förtroende där du får bidra på riktigt Möjlighet att växa med mer ansvar över tid om du vill Din bakgrund Erfarenhet (meriterande): Tidigare erfarenhet av ekonomiassistent-/administrationsarbete Vana av fakturahantering, underlag och enklare avstämningar God vana av Excel Grundläggande förståelse för moms och ekonomiska begrepp Personliga egenskaper: Du är självgående, noggrann och gillar struktur Du är pålitlig och ser till att saker blir klara i tid Du kommunicerar tydligt och trivs med att arbeta på distans Du gillar administrativa uppgifter och har öga för detaljer Övrigt Omfattning: Deltid, ca 10 timmar/vecka (ca 2 timmar/dag) Plats: Distans Start: Så snart som möjligt / enligt överenskommelse Urval och intervjuer sker löpande – ansök gärna så snart som möjligt. OM NRG NRG är brand activation-byrån som tar ditt varumärke till nästa nivå. Vi är din självklara partner för effektiva försäljnings- och marknadsföringsstrategier. Med fokus på sömlösa omnichannel-kampanjer, särskilt inom retail, ser vi till att ert varumärke når era kunder vid varje avgörande kontaktpunkt i deras köpresa - oavsett om det är i butiken, på bussen eller i soffan. Med nästan 30 års erfarenhet vet vi vikten av att kombinera kreativitet, funktionalitet och effektivitet. Vår expertis inom både varumärkesbyggande och kommersiell strategi gör att vi kan skapa skräddarsydda lösningar som stärker ditt varumärkes synlighet och levererar verkliga affärsresultat. I en digital värld som ständigt förändras, där kvalitet och innovation är avgörande, hjälper vi dig att ligga steget före. Oavsett om du lanserar en ny kampanj, bygger långsiktig kundlojalitet eller förstärker ditt team med specialistkompetens, erbjuder vi verktygen och strategierna du behöver för att lyckas. Din framgång är vår drivkraft.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are a team of multinational customer experience specialists working with omnichannel support tools to support our diverse customer base. Our focus is on excellent support and problem-solving. We are troubleshooters, effective listeners, out-of-the-box thinkers, and collaborators. Supporters by nature, we are an open team where no question is too big or small. As an Account Executive at Trustpilot, you will be part of an exciting Sales team full of hard-working and motivated professionals. Selling into the mid-market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard-working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our team members are walking into an environment where if you put the work in our leaders and your peers will empower you to be successful, all while making sure you are having fun along the way. What you’ll be doing * Direct the full sales cycle from inception to close * Be a hunter by discovering and facilitating your own leads utilizing online and offline resources * Reach key policy makers in order to sell Trustpilot’s mission, platform, and software solution * Make outbound sales calls speaking to C-level executives across all verticals * Effectively maintain your pipeline using our CRM, Salesforce * Achieve and consistently exceed monthly sales goals * Develop skills necessary to transition into an enterprise sales role Who you are: * Advanced experience of outbound sales in an ever-growing selling environment * Adept at qualifying leads, reaching the right contact, prioritizing the pipeline, and closing the deal * Understanding of the policy-making structure in mid-size to large companies * Ability to thrive in a performance-oriented environment with short sales cycles * Knowledge of e-commerce, online marketing and social media What’s in it for you: * A competitive base salary of $61,000 - $72,745 gross per year (depending on level and experience), plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Trustpilot's equity program, or other benefits. * A range of flexible working options to dedicate time to what matters to you * 20 vacation days + 2 personal days +10 paid holidays per year * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities supported through the Trustpilot Academy, and Blinkist * Full health insurance * 401k matching your contributions dollar-for-dollar up to 4% of your base salary * 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials * A friendly, fun and open office complete with an onsite gym, gaming room and fully stocked fridge with ever changing snacks and drinks * Regular treats and events throughout the year including massages in the office, happy hours and Rockies Open Day celebrations, to name a few Still not sure? We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you! #LI-JL1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
Job Description WHAT YOU WILL DO As a Labor Demand Expert, you own the logic that translates store demand signals into labour hours. You build and continuously improve the global labour demand model, ensuring labour allocation is data‑driven, fair and aligned with both commercial and operational realities across store types and markets. You will: Own and develop the end‑to‑end labour demand model, translating demand signals into task frequencies and labour hours Ensure the model reflects real store activity patterns and evolves with changes in customer behaviour, omnichannel flows and operating models Define, document and maintain assumptions, scaling rules and calculation logic in a clear and structured way Build logic for daily, weekly and seasonal variation, including store‑type and size scaling factors Support scenario modelling to assess labour impacts of new store formats, omnichannel initiatives and process changes Act as a subject matter expert on labour demand logic, providing guidance to both technical and non‑technical stakeholders WHO YOU WILL WORK WITH You will work closely with Controlling, Operations Development, Tech and Workforce Management teams, as well as global teams and Sales Markets. In this role, you partner cross‑functionally to ensure labour demand logic is well understood, consistently applied and fit for scale. WHO YOU ARE You are an analytical and structured problem‑solver who is comfortable working with complex models and translating them into clear, practical insights. We are looking for people with: Experience in retail forecasting, workforce management, labour planning or commercial analytics Strong analytical and modelling skills, with the ability to work with complex data sets Experience translating complex models and assumptions into clear, practical guidance A solid understanding of retail operational drivers such as traffic, deliveries, transactions and omnichannel flows Strong documentation skills and a high attention to detail Fluency in English, both written and spoken WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here. WHY YOU’LL LOVE WORKING HERE At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Programme – HIP. Learn more about the programme here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a permanent position based in Stockholm, please send your CV in English as soon as possible. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application
Job Description WHAT YOU WILL DO As a Labor Standards Expert, you own and develop the store labour standards model, defining how much time store tasks should take to enable accurate, fair and data‑driven labour planning. You ensure time standards reflect real store operations across all store types, sizes and formats and remain robust as operating models evolve. You will: Own and maintain the end‑to‑end store labour standards model, ensuring every task has a clear, validated and documented time value Define and continuously improve methodologies, calculation logic and rules behind labour standards Lead time studies, work measurements and productivity assessments across front of house, back of house and omnichannel tasks Ensure labour standards are updated to reflect new processes, operating model changes and omnichannel flows Establish and maintain a structured cadence for reviewing and updating task times, including annual refreshes and defined change triggers Act as a subject matter expert on labour standards and work measurement, supporting both technical and non‑technical stakeholders WHO YOU WILL WORK WITH You will work closely with Operations Development, Tech and Product teams, as well as global teams and Sales Markets. In this role, you partner cross‑functionally to ensure labour standards are accurate, trusted and consistently applied across the organisation. WHO YOU ARE You are a structured and analytical expert with a strong eye for detail and a deep interest in how work is measured, standardised and improved in retail operations. We are looking for people with: Experience in work measurement, labour standards, workforce management or labour modelling Solid understanding of retail operations, process analysis or labour optimisation Experience working with workforce management or scheduling systems Strong analytical skills with the ability to interpret productivity and time‑study data High attention to accuracy, methodological rigour and documentation quality Fluency in English, both written and spoken WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here WHY YOU’LL LOVE WORKING HERE At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Programme – HIP. Learn more about the programme here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a permanent position based in Stockholm, please send your CV in English as soon as possible. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application
Job Description WHAT YOU WILL DO As a Workforce Management Expert, you translate labour standards and labour demand into practical, store‑ready workforce plans. You define how many people are needed, in which roles, with which skills and in which shift patterns, ensuring staffing is realistic, compliant, fair and scalable across store formats and markets. You will: Own and maintain the global WFM scheduling rulebook, defining how staffing and scheduling should be built Ensure scheduling rules are aligned with global standards, local labour regulations and operational needs Define standard rosters by store format and segment, including role mix and coverage by daypart Translate labour hours into recommended staffing levels by role, skill and time of day Create and maintain shift templates aligned with demand peaks, customer flows and operational rhythms across front of house, back of house and omnichannel Define and evolve skill logic to reflect operational changes and new store initiatives Partner with Sales Markets to integrate local labour laws into the global WFM logic Collaborate closely with Labour Standards and Labour Demand Experts to ensure smooth integration into staffing and scheduling logic Work with Tech and WFM product teams to translate rules into system configuration and algorithm inputs Provide expert guidance and support to markets on scheduling, staffing logic and skills Support problem‑solving and root‑cause analysis related to staffing or scheduling performance issues WHO YOU WILL WORK WITH You will work closely with Sales Markets, Labor Standards and Labor Demand teams, Tech and WFM product teams, as well as global Retail Operations and Controlling stakeholders. In this role, you act as a subject‑matter expert and trusted partner across functions. WHO YOU ARE You are a structured and analytical expert who understands both the logic behind workforce planning and the realities of store operations. We are looking for people with: Deep experience within workforce management, scheduling optimisation or WFM systems Strong understanding of retail store operations and labour planning Solid knowledge of labour regulations and scheduling compliance requirements Experience translating analytical models and rules into practical, operational guidance Strong documentation skills and high attention to detail Confidence working cross‑functionally and influencing without formal authority Fluency in English, both written and spoken WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here WHY YOU’LL LOVE WORKING HERE At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Programme – HIP. Learn more about the programme here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a permanent position based in Stockholm, please send your CV in English as soon as possible. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, PayPal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely at every step of their journey. As part of Sinch, Mailjet benefits from a broader ecosystem while staying focused on building a simple, reliable, and powerful email experience. DESCRIPTION We're looking for a Product Designer to shape the future of our Conversational AI domain. In this role, you'll help lead the design and evolution of AI experiences across the agentic orchestration core, bot templates, and campaign creation, while setting the direction for how conversations are built and managed. You'll play a defining role in our next-generation LLM-powered conversational experiences and serve as a leading voice in how we approach AI-assisted product design. With a fresh brand, ongoing UI modernization, and strong support from product and engineering, there's real space to make a lasting impact. You'll help elevate the product from good enough to genuinely great, while mentoring others and raising the bar for design craft across the team. You'll own end-to-end design strategy and execution for your product area, from problem framing to production-ready work. Design & Innovate: Lead the design of next-generation conversational AI and bot-building experiences — intuitive, flexible, and built for scale. UX Discovery & Research: Lead discovery initiatives to uncover user insights and drive impactful research. Share findings clearly and help the team run measurable experiments to guide product direction. Collaboration & Stakeholder Engagement: Work closely with product, engineering, and cross functional partners to bring design visions to life. Build strong relationships and advocate clearly for the best user outcomes. Embrace Ambiguity: Approach uncertainty with curiosity — create clarity through validation, rigorous collaboration, and user insights, guiding the team toward actionable decisions in complex situations. UX/UI Strategy: Define and execute a scalable design strategy for the Orchestration domain that aligns with company goals and enhances user experience. Usability Testing & Metrics: Establish and monitor key usability and engagement metrics to assess design effectiveness and drive continuous improvement. Design System Contribution: Actively contributes to the design system to improve consistency, accessibility, and scalability across the product. Thought Leadership: Serve as a subject matter expert in UX for conversational AI and orchestration, sharing insights both internally and externally. REQUIREMENTS Extensive product design experience in B2B SaaS, ideally with a strong focus on complex workflow tools, conversational AI, or developer-facing products. Proven ability to define and execute design strategy that enhances product growth and aligns with business goals — not just delivery, but direction. Deep design craft across layout, typography, interaction, and visual systems, with a clear point of view and the skill to execute at a senior level. Strong UX discovery and research skills — able to lead initiatives, run experiments, and translate findings into product decisions. Exceptional communication and collaborative skills, working effectively with diverse teams including product, engineering, and senior stakeholders. Strong analytical and problem-solving abilities with a customer-focused, outcome-driven approach. Expert-level Figma proficiency and extensive experience working with and contributing to design systems. A portfolio that demonstrates strategic thinking — how you frame complex problems, make trade-offs, and drive toward great solutions. Keen interest in AI and discovering new ways to apply it — both in your own workflow and in the products you design. Nice to Have Hands-on experience designing chatbot builders, orchestration tools, or conversational AI platforms. Familiarity with LLM-powered product experiences and the unique design challenges they introduce. Experience with growth mechanics such as onboarding, activation, conversion, and retention. Background in or curiosity about developer tools or technical user personas. Our corporate language is English, please submit your application in English. This position can be based hybrid out of our hubs in Antwerp (Belgium), Stockholm or Malmö (Sweden), or Madrid (Spain). Please note: candidates must already reside in and have the legal right to work in the chosen country. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!
ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses -- including Google, Uber, PayPal, Visa, Tinder, and many others -- rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation! DESCRIPTION Join our Messaging Provisioning Engineering team as a Backend Developer in Malmö. This is a hybrid role, with the team working together from the office three (3) days per week. You’ll collaborate in an agile, cross-functional environment to turn user stories into testable, maintainable systems that run at scale. It’s a hands-on role where you will design and build new features, APIs, and CI/CD pipelines from scratch. You will help raise the bar on engineering practices like test-driven development, designing performance, and building self-healing systems. Collaborate closely with Developers, Product Managers and Tech Leads to translate product needs into effective, high-quality technical solutions. Build and maintain clean, efficient, and scalable code that enhances system performance and user experience. Own your work end-to-end - proactively identify and resolve issues and take responsibility for monitoring and maintaining your software in production. Participate actively in code reviews and share your knowledge to help elevate team standards. Take initiative to lead projects or features, driving them from early concept through to successful delivery. REQUIREMENTS Minimum 5 years of professional software development experience, with a strong focus on backend development. Strong, hands-on experience with TypeScript/JavaScript and NodeJS. A pragmatic approach to architecture and broad experience of designing REST APIs. You are comfortable operating in AWS cloud environment and have practical experience with Docker and Kubernetes. You are familiar with database design and have worked with both relational and NoSQL databases (e.g., PostgreSQL, MongoDB). Our corporate language is English, please submit your application in English. Must currently reside in and be eligible for employment in Malmö, Sweden. Relocation and visa sponsorship are not available for this role. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!
ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We are looking for a Senior Full-Stack Developer to join our team in Malmö. This is a hybrid role, with the team working together from the office three (3) days per week, helping build the experiences that power our messaging network. You will work with a modern micro-frontend architecture built on React, TypeScript, and GraphQL. On the backend side, we use TypeScript & Node.js to build necessary functionality, and we host our platform on AWS using Kubernetes and Docker. In this role you will be responsible for: Build reliable systems - develop graphical user interfaces for portals, using React, TypeScript, and GraphQL. Build high-quality solutions that are maintainable over the long term. Operate in the cloud - deploy and maintain services in AWS, using Docker and Kubernetes. Participate in code reviews, lead technical discussions, and mentor peers to help continuously improve our engineering standards. Drive features from the initial whiteboard sketch through to deployment, monitoring, and iteration. REQUIREMENTS We are looking for an experienced developer who values building systems that scale. You should be comfortable navigating ambiguous problems, communicating clearly, and collaborating across teams. Minimum 5 years of professional software development experience, with a strong focus on full-stack web application development. Strong, hands-on experience with React, TypeScript, GraphQL, NodeJS. A pragmatic approach to architecture - You have strong experience designing REST and GraphQL APIs. You are comfortable operating in AWS cloud environment and have practical experience with Kubernetes and Docker. You are familiar with database design and have worked with both relational and NoSQL databases (e.g., PostgreSQL, MongoDB). Our corporate language is English, please submit your application in English Must currently reside in and be eligible for employment in Malmö, Sweden. Relocation and visa sponsorship are not available for this role. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!
Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Join our global Service Implementation team on a 1-year contract and play a central role in delivering mobile messaging solutions to clients and partners worldwide. In this role, you’ll help ensure our sales and implementation cycles run smoothly, collaborating closely with Sales, Product Management, Support, and Implementation teams across our international offices. You’ll be a key part of delivering messaging solutions at scale, directly influencing operational efficiency and client satisfaction. Your ideas, process improvements, and problem-solving will have an impact on our global operations. We offer the autonomy and flexibility you need to succeed. We challenge ourselves and each other to improve continuously, and we support you in making an impact from day one. This is a 1-year temporary, hybrid role based in either Stockholm, Sweden, or Madrid, Spain, reporting to the Manager Service Implementation Manage operator and partner processes related to service setup, documentation, and ongoing maintenance. Handle ordering, deployment, and ongoing usage of messaging services for Sinch clients. Own internal processes related to client orders and provisioning of inbound numbers and registered senders for SMS and Rich Messaging products. Work closely with internal and external stakeholders to gather requirements and manage service changes or updates Maintain accurate and up-to-date documentation of provisioned services and partner configurations. Manage a high volume of parallel tickets. Identify opportunities to improve processes, quality, and efficiency. REQUIREMENTS We believe you’re analytical, proactive, and comfortable managing multiple priorities across teams and regions. You look for ways to improve processes, troubleshooting issues and taking ownership to get things done. Exposure and experience working with PC-based applications within the telecom or IT services industry. Experience with web-based CRM or service desk tools such as Jira. Comfortable using AI-powered tools at a user level to improve productivity, automate repetitive tasks, and enhance documentation or analysis work. Strong written and verbal communication skills, with great attention to detail and the ability to work independently. High attention to detail and the ability to manage multiple parallel workflows without losing structure. Professional proficiency in English (written and spoken). University degree or equivalent professional experience. Big Plus! Understanding of wireless carrier processes. Knowledge of SMS, RCS, or messaging terminology. Experience working in a global, cross-functional environment. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must be legally authorized to work in Madrid, Spain or Stockholm, Sweden (for example, by holding Spanish, Swedish, or EU/EEA citizenship, or a valid local work permit). OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!
Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We are looking for an Incident & Operations Engineer I to join our Technical Operations Center team in Kalmar. In this role, you will focus on incident management, ensuring smooth operations with internal systems, and providing critical support in resolving technical issues. Additionally, you will play a key role in supporting our operator and provider partners to maintain high-quality service delivery. We tackle every challenge together as a team, sharing the workload no matter how complex it gets! With our 24/7 operations, we are dedicated to resolving incidents swiftly and keeping business disruptions to an absolute minimum. To help us maintain this high standard of service, your day-to-day responsibilities will include: Collaborate with internal teams to ensure smooth resolution of issues. Conduct in-depth troubleshooting at both the software and network layers to identify and resolve technical problems. Act as Incident Manager for our core services, ensuring timely resolutions and minimizing system downtime. Monitor internal alerts and ensure incidents are managed and escalated as needed. Document and track alerts and incidents for future improvements. Use insights from resolved incidents to drive ongoing system improvements and optimization. to ensure smooth resolution of issues. REQUIREMENTS Sinch is a tech company through and through where great ideas are listened to and often implemented - we want you to feel part of the bigger picture! This role is full of challenges and offers plenty of opportunities to grow. To thrive here, you’ll need a curious mindset and a passion for learning. A “can-do” attitude will help you turn obstacles into opportunities and keep you moving forward. Education: A Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent professional experience). Communication: Excellent written and verbal English communication skills, with the ability to explain technical issues clearly to both internal teams and external partners. Problem-Solving: Strong analytical skills and a methodical approach to troubleshooting software or system alerts. Composure: The ability to stay calm and focused in a high-pressure environment, especially when managing multiple tasks or urgent incidents. Flexibility: Ability to work in a 24/7 shift rotation, including nights and weekends. Location: Able to work onsite at our office in Kalmar, Sweden. In addition to the above, it is a strong advantage if you have: Hands-on experience with incident management and platform monitoring. Understanding of the TCP/IP protocol suite. Experience collaborating effectively with internal teams and stakeholders, demonstrating accountability and the ability to take ownership of issues. Knowledge with UNIX and Linux systems. Background in telecoms and wireless communication. Understanding of mobile communications standards like GSM and 4G. Basic SQL skills. Our corporate language is English, please submit your application in English OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!
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