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På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen. Denna position rapporterar till: Technical Support Manager __ Your Role and Responsibilities As a Technical Support Engineer, you will take on a central role supporting ABB’s automation platforms used across the Energy, Process and Marine sectors. Your expertise will help keep mission‑critical systems running reliably and efficiently, and you will be a key technical partner to teams across ABB’s global organization. In your role, you will handle complex technical challenges across the full system lifecycle from design and testing to installation, commissioning and long‑term operation. Your work will involve close day‑to‑day collaboration with local project teams, service engineers, specialists, Product Management and R&D. You will also interact directly with customers, giving you a firsthand understanding of how your work supports real industrial operations. This is a role for someone who enjoys understanding how things work, finding the root cause of problems and working with others to find solutions. The team is located in Malmö, Sweden. In this role, you will: Support ABB’s front-end organizations in using ABB’s DCS systems ABB Ability™ System 800xA and Automation Extended evolution with focus on Control, I/O & Communication. Diagnose and troubleshoot technical issues, including evaluating problem descriptions, analyzing log files, performing remote diagnostics and reproducing issues in lab. Collaborate with cross-functional teams, including Product Management, Product Development, and ABB front-end organizations, to address complex technical issues and improve products. Contribute to product supportability by helping shape diagnostic tools, logging mechanisms and technical guides. Visit customer sites occasionally to help troubleshoot complex issues or perform system health checks. Keep your knowledge up to date, join technical discussions and influence how we work with the flexibility to plan your own day. Your Background We believe you’ll thrive in this role if you enjoy technical problem‑solving and want to contribute to a supportive team environment. You likely have: Experience in process automation, system service, maintenance or commissioning or a related technical education. Knowledge of System 800xA, AC 800M, S800 I/O and Select I/O and technologies like Microsoft platforms, virtualization. Knowledge of Ethernet-based communication and Industrial protocols such as OPC UA, MMS, PROFINET, PROFIBUS and Modbus TCP. Curiosity and a willingness to learn new tools and technologies over time. A collaborative mindset and the ability to take responsibility for your work. Fluency in Swedish and English, both written and spoken. What’s in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. More about us We look forward to reading your application in PDF format. Please note that the interview process is ongoing, apply now to secure your spot in the recruitment process! Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check. We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. Recruiting Manager Tore Lundholm, +46 70 267 63 02, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Kenneth Hultman,+46 703 49 60 95; Ledarna: Leif Öhrberg, +4672 464 40 16; Unionen: Mikael Hammar, +46 730 88 70 60. Talent Partner Sara Vestin, +4672 464468. För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter. Är du redo att göra skillnad? Ansök idag eller besök https://www.abb.com för att lära dig mer om hur våra lösningar påverkar hela världen.
Welcome to SSC Space (formerly Swedish Space Corporation), the perfect workplace for those passionate about technology in general and space in particular. With space organizations, research institutes, institutional and commercial actors as customers, we offer specialist expertise in satellite communications, spacecraft consulting services, rocket and balloon systems, and much more. SSC Space also has one of the world’s largest global networks of ground stations for satellite communications. We own and operate the Esrange Space Center in Kiruna, northern Sweden, with the aim of launching satellites in the near future. Are you fueled by a passion for people and the ambition to create an awesome workplace? Are you ready to embark on an exciting journey with us to help Earth benefit from space? If you answer yes to these questions, we invite you to seize the opportunity to make a significant impact as Ground Systems Infrastructure Establishment (GSIE) Technical Lead in our Connect team. We are looking for a dedicated person who shares our core values of Customer passion, Care, Collaboration, Curiosity, and Courage. As a GSIE Technical Lead, you will be responsible for delivering new ground station and antenna infrastructure. You will provide technical guidance to support successful project execution. You will lead or support the specification, procurement, development and construction of new satellite ground‑station infrastructure and advanced antenna systems. Depending on experience the role offers opportunities for technical leadership and project coordination, managing suppliers and internal stakeholders, from concept through verification and operational readiness. REQUIREMENTS Engineering degree in Satellite Communications, Telecommunications, Aerospace, Electrical Engineering, or a related discipline, or equivalent professional experience. Experience with, or exposure to, the design of wireless telecommunications, satellite communications, payloads, or radio telescope systems. Experience with requirements definition, design coordination, verification, and delivery of communication systems. Ability to coordinate suppliers and stakeholders across multiple locations and time zones. Understanding of relevant international legal, safety, and regulatory requirements. Familiarity with project management and collaboration tools (e.g., MS Project, JIRA) is advantageous. Good written and verbal communication skills in English. Willingness to travel internationally as required. Highly organized and detail-oriented, able to manage competing priorities, deadlines, and project delivery in a dynamic environment. Strong communicator and problem solver with proven negotiation skills, able to translate complex technical issues into business, cost, and risk impacts while driving continuous improvement RESPONSIBILITIES Lead or support the specification, procurement, design, construction, and verification of satellite ground station infrastructure and antenna systems, depending on experience. Ensure technical and operational documentation is developed and maintained to support system handover and ongoing operations. Support site selection, licensing, and infrastructure development activities. Provide engineering support to project managers to help achieve schedule, cost, and quality objectives. Contribute to procurement activities, including supplier and contractor evaluation and selection. Coordinate with internal teams, suppliers, and international partners to support successful project execution and delivery. Ensure compliance with safety, regulatory, and sustainability requirements across all project activities. Support business development activities, including proposal preparation, bid support, and technical evaluations. Take on increasing responsibility and technical leadership as experience and expertise grow. BENEFITS We offer you A unique opportunity to contribute to a wide range of projects and play an active role in both the Swedish and international space industry. An excellent opportunity for personal and career development. An exciting, international workplace characterized by an open atmosphere and proud employees all over the world. Additional benefits In addition to vacation and traditional public holidays, we offer extra paid leave throughout the year, such as time off between Christmas and New Year, Ascension Day, amounting to 6-11 extra days depending on the calendar. Wellness allowance of SEK 5,000 per year. Health benefits such as voluntary health insurance and regular health checks for eligible employees. Access to a benefit bike through a tax-efficient leasing program. Support for employee-driven activities that promote connection, health, and culture across teams. Collective Agreement, including good pensions plans, parental pay and insurance. LOCATION This is a full-time, permanent position based at our office in either Solna, Kiruna or Esrange. FURHETR INFORMATION For questions regarding employment terms or union-related matters, you are welcome to contact our union representatives: Sveriges Ingenjörer: SverigesIngenjorer-AF@sscspace.com Unionen: unionen@sscspace.com NEXT STEP If this opportunity sparks your interest, we encourage you to apply as soon as possible! We review applications continuously and will conduct interviews throughout the process. When applying, please include your CV. While you are welcome to include a brief personal note or letter, our evaluation will primarily focus on your skills and qualifications as outlined in your CV, ensuring a fair and unbiased recruitment process. This position requires approved pre-employment screening. These controls are based on the role that you will fulfill within the company. Additional requirements regarding citizenship may apply. WE HELP EARTH BENEFIT FROM SPACE SSC Space is a leading global provider of advanced space services, with more than 50 years of experience. We help space organizations, research institutes, commercial and institutional actors from all over the world to get access to space. We help Earth benefit from Space. Learn more at sscspace.com
På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen. Denna position rapporterar till: Engineering Manager __ Your Role and Responsibilities Are you ready to revolutionize the world of container crane automation? At ABB, we are at the forefront of transforming how shipping companies handle containers, providing reliable, swift, and cost-efficient solutions. As a key player in the industry, our Ports division specializes in cutting-edge automation and information systems for motion control across various container cranes, making us the global leader in crane systems. As a Technical Project Leader, you will take full ownership of software and system delivery throughout the entire customer project lifecycle. You will guide the technical execution from system architecture to site deployment, ensuring that all solutions meet contractual commitments as well as high standards for quality, safety, and cybersecurity. In this role, you will collaborate closely with customers, project managers, and engineering teams, while also driving improvements in governance models, decision gates, and technical project controls. Your leadership will be central to coordinating cross‑functional engineering work, managing risks, and ensuring that technical deliverables are delivered with precision and transparency. Key Responsibilities Software system delivery — Lead the planning, execution, and verification of all software and system-level deliverables. Engineering work structuring — Translate system architecture into clear, traceable engineering work packages. Quality and compliance oversight — Ensure all deliverables meet functional, performance, cybersecurity, and regulatory standards. Documentation and validation — Drive documentation, testing, and validation activities aligned with project milestones. Technical leadership — Lead cross‑functional engineering teams and coordinate technical decisions across disciplines. Customer collaboration — Engage with customers to shape solutions, resolve technical issues, and ensure contractual alignment. Risk and project support — Manage technical risks and contribute to proposals, estimates, and scope management. Qualifications for the role Technical project leadership — Proven experience leading complex software or system engineering projects. System architecture expertise — Strong background in system architecture and end‑to‑end delivery. Cybersecurity and safety knowledge — Familiarity with relevant standards and engineering tools. Cross-functional communication — Excellent coordination and stakeholder‑management skills. Project tool proficiency — Experience with tools such as MS Project or Jira. What’s in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. More about us You will be part of the Ports business line within the Marine and Ports division that is specialized in advanced automation and information systems for all types of container and bulk cargo handling cranes, as well as OCR and electrical systems for container terminals. We offer an international and dynamic working environment where our business delivers advanced technology on large projects across the world in a customer oriented and highly globalized industry. Recruiting Manager: Henrik Nordin, +46 73 448 14 58, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Johan Halling, +46 72-461 25 17, Unionen: Pär Ångbäck, +46 70-636 07 04, Ledarna: Olof Kvensler, +46 70-588 91 52. Talent Partner: Anna Nordlund. We look forward to reading your application in PDF format. Last day to apply is August 14, 2026. Please note that the interview process is ongoing, apply now to secure your spot in the recruitment process! Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check. We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter. Är du redo att göra skillnad? Ansök idag eller besök https://www.abb.com för att lära dig mer om hur våra lösningar påverkar hela världen.
Job Introduction As the Lifetime Services Robotics Technical Specialist, you will play a crucial role in providing expert support across electrical, mechanical, and software systems for TGW Robotics. You will be responsible for ensuring that all robotic solutions operate effectively on customer sites across Northern Europe, but with a first focus on the ICA site in Västerås. Forming part of the new Operational Excellence team, you will be fostering trust and repeat business, delivering expert support, driving product improvements, refining system performance, and upskilling employees. WHAT YOU’LL BE HANDLING Technical Support & Issue Resolution Ensure TGW robotics machines operate reliably, reducing downtime and maximising performance Identify and resolve technical issues efficiently, supporting customers and internal teams Monitor availability performance against targets, analyse error rates, and develop corrective action plans Support TGW robotics machines from Realisation to Lifetime Services handover, ensuring a smooth transition Documentation & Knowledge Sharing Create documentation to support the daily operation of TGW robotics machines Provide clear and effective feedback to internal and external stakeholders Develop a structured lessons learnt process, ensuring actions are implemented and feedback is communicated to TGW Robotics Austria Deliver training and upskilling to TGW employees and customers to enhance their technical expertise Continuous Improvement & Innovation Take a proactive approach in identifying areas of improvement for TGW robotics machines Support an environment that fosters continuous improvement and innovation. Identify opportunities that add value for customers and generate potential revenue for TGW Customer & Business Engagement Actively promote the success of TGW robotics to the wider business Build and maintain professional relationships with clients, TGW colleagues, and product developers Achieve high standards of customer satisfaction, technical efficiency, and company image Be punctual and uphold commitments made to customers, ensuring a reliable service experience Health & Safety Compliance Work safely and adhere to all Health & Safety requirements, including Risk Assessments (RAs), Method Statements, Safe Systems of Work (SSOW), and COSHH requirements WHAT YOU’LL NEED Essential Qualification in electrical or mechanical engineering Strong understanding of PLC controls (Siemens) You demonstrate strong proficiency in both written and spoken Swedish and English. Understanding of mechatronic safety circuits and devices Flexible to travel to Germany for training in the 1st 3 months and flexible to travel across sites for TGW Northern Europe Desirable Experience working in an intralogistics engineering environment or high-speed robotics engineering Higher qualification in Electrical or Mechanical Engineering Experience in supporting robotic solutions Familiarity with intralogistics IT systems Experience in coaching and training on engineering equipment What we offer Permanent Contract with a competitive salary and paid overtime Company Car / Car allowance Life Assurance: 4 x Yearly Salary Employee Assistance Programme The amount of annual vacation is 25 working days, and the Employee is entitled to a vacation pay of 0,8% of the monthly gross salary per vacation day A dynamic, open, and informal working environment with pleasant colleagues Collective agreement, Techavtalet Unionen applicable Health care allowance and a free health check
About InformaIT Do you want to be a part of a fast-growing SaaS company that innovates proofreading? Then we would love to welcome you to InformaIT, where technology meets precision. At InformaIT, we combine innovation and accuracy to make proofreading effortless, reliable, and fast. For more than 20 years, we have been helping global brands eliminate human error in artwork and content production. Our GMP-validated proofreading software gives the human eye a well-deserved break by ensuring flawless results, saving time, and delivering peace of mind. Our flagship product, Content Compare, is 100% web-based and free from plugins. All you need is a browser to detect deviations, generate printable reports, and collaborate with ease – anytime and on any platform. From pharmaceuticals and food and beverages to advertising agencies, our customers rely on us from the first draft to the final print. That is what we call accuracy made easy, and we would love to have you be part of it. About the role We are currently looking to expand our team with a Technical Support Specialist. In this role, you will work close to the heart of our product and technology, supporting customers and partners with more in-depth technical challenges. While you will still be customer-facing, your focus will be on advanced troubleshooting, configuration, and ensuring our solutions are implemented and used in the best possible way. You will act as a trusted technical expert and collaborate closely with our product, development, and QA teams on complex customer scenarios and continuous improvement initiatives. As a super user of our products, you help customers solve complex issues, optimise their setups, and get long-term value from our solutions. By supporting onboarding, advising on best practices, and resolving technical challenges, you play a critical role in customer success and retention. Your responsibility as a Technical Customer Support Specialist Act as a trusted technical support contact for customers and partners, taking ownership of complex technical issues and escalations Provide advanced product and technical expertise across the support organization Set up and validate systems for new customers, including advanced configurations Configure, troubleshoot and optimize our services in customer environments Investigate incidents end-to-end, perform root cause analysis, and deliver structured, sustainable solutions Collaborate closely with product, development, and QA teams to resolve defects and improve product quality Support onboarding and deliver technical raining to customers and partners when needed Maintain detailed documentation of issues, resolutions, and known workarounds Proactively identify recurring patterns in support cases and drive improvements to processes, product quality and documentation Ensure customers get maximum value from our solutions through expert guidance and best-practice advice Act as a brand ambassador, fostering trust and long-term relationships with our user community We think you have Proven experience in technical customer support, application support, or 2nd line support within a SaaS or tech environment Strong technical troubleshooting skills and the ability to analyze complex issues end-to-end Excellent communication skills in English, both verbal and written, and the ability to explain technical topics clearly Additional languages beyond English are advantageous A customer-focused mindset combined with the confidence to advise, challenge, and act as a trusted technical partner Ability to work independently while collaborating effectively with cross-functional teams A structured, solution-oriented approach to problem solving High technical affinity and experience working with tools and environments such as Cloud platforms, Windows Server, Jira, Adobe Suite, or similar Experience with print production, artwork management or regulated industries is a strong plus What's in it for you? Apart from being a part of a fast-growing SaaS company that brings customers proven value, you also get included in a driven, ambitious, and inspiring team with the opportunity to develop and grow with the company. We are also on an exciting expansion journey, meaning you get to work towards a global market and different industries. Please submit your application in English since it is our primary corporate language. We look forward to hearing from you!
The opportunity Hitachi Energy HVDC is seeking a highly skilled Project Technical Engineering Specialist Professional to provide advanced technical expertise and leadership within complex Offshore Wind Connection projects. This role involves contributing to the design, development, and implementation of Cybersecurity / Networking solutions across various systems in the Tender / Projects. How you’ll make an impact Lead Cybersecurity & Networking design for IT/OT Systems, Such as High Voltage AC, HVDC, CCTV, Telephone, PIDS, PAGA, etc., to established standards and best practices. Provide expert technical guidance and support to project teams throughout the entire project lifecycle, from concept, base design, detail design, supplier documentation review and confirm the deployment and post-implementation. Conduct in-depth technical analysis, feasibility studies, and risk assessments for proposed engineering solutions. Develop and review technical specifications, architectural designs, and implementation plans. Troubleshoot and resolve highly complex technical issues, providing innovative solutions and recommendations. Collaborate with cross-functional teams, including R&D, manufacturing, and sales, to ensure alignment of technical solutions with business objectives. Your background You have at least a university degree in Engineering, or equivalent experience from a comparable position Bachelor's or master’s degree in engineering (e.g., Electrical, Mechanical, Computer Science, or related field). 14+ years of progressive experience in technical engineering roles, with a significant portion in project-oriented environments Proven expertise in at least one specialized engineering domain relevant to Hitachi's business (e.g., industrial automation, power systems, IT infrastructure, railway systems, renewable energy) Strong understanding of system architecture, design principles, and software/hardware integration. Demonstrated ability to lead technical aspects of complex projects and guide engineering teams What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Recruiting Manager Selvakumar Dhiraviam, selvakumar.dp@hitachienergy.com will answer your questions about the position. Union representatives: Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Unionen: Fredrik Holmgren, +46 107-38 21 85; Ledarna: Frank Hollstedt, +46 107-38 70 43. All other questions can be directed to Talent Acquisition Partner Fredrik Söder, fredrik.soder@hitachienergy.com.
Tobii is the global leader in eye tracking and a pioneer in attention computing. For more than 20 years, we have built technology that understands human attention and intent. Our solutions enable scientific breakthroughs, assistive communication, immersive gaming, safer training environments and the future of human machine interaction. Our technology is used by thousands of companies, universities and research institutes around the world. Many of our customers operate at the frontier of behavioral science, neuroscience and human computer interaction. Headquartered in Stockholm, Tobii operates globally and is listed on Nasdaq Stockholm (TOBII). We are now looking for a people driven and technically curious leader to take responsibility for our Global Customer Care organization and lead a distributed technical support team working close to both customers and engineering. The Opportunity In this role, you will lead a global technical support organization responsible for helping customers succeed with Tobii’s hardware and software solutions after purchase. Your team investigates technical issues, guides customers and resolves complex cases in close collaboration with Product Management, Engineering and Supply Operations. You will manage a distributed team in Sweden, Japan, China and Korea, ensuring efficient case handling, clear ownership and strong collaboration across regions. A unique opportunity to lead a global support team while staying close to both the technology and the customers. Insights from your team help identify patterns, resolve complex issues and contribute to improving the next generation of Tobii products. Your mission • Lead and develop a global team delivering post sales technical support across hardware and software products • Ensure cases are handled professionally, efficiently and with clear ownership from start to resolution • Set goals for the team and team members and secure execution • Provide onboarding, mentoring and coaching to team members • Identify recurring issues and escalate them to Product Management and Engineering • Coordinate support processes, action plans and ways of working across regions • Remove obstacles for the team and ensure focus, efficiency and high service quality • Act as the bridge between customer support and internal product development • Represent the team toward management and ensure clear internal communication We hope you have • An academic background within Psychology, Neuroscience, Computer Science or a related field • Experience leading a distributed team and building a collaborative environment • Several years in customer-facing roles, ideally within technical or systems support • Strong technical understanding and the ability to troubleshoot across hardware, firmware and software • Experience collaborating with engineering teams to investigate technical issues • Strong analytical and problem-solving skills • Business level English in speaking and writing Who are you? You are a hands-on and collaborative leader who enjoys working where customers, technology, and product development intersect. You bring a strong sense of ownership and a succeed together mindset. You are technically curious and enjoy diving into complex issues, identifying patterns and working with engineering and product teams to find the root cause. As a leader, you stay close to the work and support your team in their daily cases. You create clarity, collaborate with stakeholders across the organization and ensure the team delivers efficient and high-quality technical support. The recruitment process Applications are reviewed on an ongoing basis. Please submit your application today, we look forward hearing from you!
Title: Product Lifecycle Engineer Location: Sweden Department: Product Support Reporting to: Technical Manager – Product Support About the role As a Product Lifecycle Engineer at Berg Propulsion, you will play a key role in safeguarding the performance, reliability and quality of our products throughout their operational life. The role sits within the Product Support Technical Team and works closely with colleagues across engineering, purchasing and quality as well as with external partners such as suppliers, shipyards and vessel owners. In this role, “product health” refers to monitoring and safeguarding how Berg Propulsion products perform in operation, ensuring that technical issues are properly investigated and that lessons learned lead to product and quality improvements. You will lead and support technical investigations related to warranty claims and product performance, ensuring that issues are properly analysed and resolved. A central part of the role is to translate findings into improvements that strengthen product quality, reduce future claims and support long-term customer satisfaction. The position requires both technical understanding and the ability to work in complex situations involving multiple stakeholders across the global organization. Key responsibilities Safeguard the technical, functional and commercial integrity of Berg Propulsion products throughout their operational life. Drive and coordinate quality events and product improvement activities related to field performance. Lead, assess and coordinate technical investigations related to warranty claims, either remotely or onsite when required, to determine root cause and support decision-making. Provide technical and commercial guidance during customer warranty claim processes. Contribute to continuous product improvement initiatives together with cross-functional teams. Issue and manage service letters when product updates or operational guidance need to be communicated to customers. Work closely with the Quality team to perform root cause analysis and implement corrective actions. Coordinate internally with Product, Product Support and Purchasing teams and externally with suppliers, shipyards and vessel owners. Your profile We are looking for a technically strong and structured professional who is comfortable analysing complex technical issues and guiding investigations across multiple stakeholders. You likely have: A university degree in engineering, or equivalent experience. At least 5 years of experience in product support within the marine industry. Experience working with product investigations, technical troubleshooting or warranty handling. Ability to lead technical investigations and coordinate work across teams. Strong communication skills and the ability to work constructively with both internal teams and external partners. You work in a structured and methodical way and are able to maintain focus on processes and established principles even under pressure. What you will contribute In this role you will contribute by: Strengthening the customer experience in terms of reliability and perceived quality of Berg Propulsion products. Turning technical investigations into concrete product improvements. Supporting a lifecycle perspective on our products and their performance in operation. Ensuring that improvement initiatives lead to measurable results. About the team The Product Support Technical Team works globally to support vessels in operation and ensure that field experience feeds back into product development and quality improvements. The team collaborates closely with engineering, purchasing and quality functions across the Berg organization. What we offer A technically challenging role in a global marine technology company. Opportunities to work closely with product development, quality and global service teams. An environment focused on operational excellence and continuous improvement. The opportunity to influence how product knowledge from the field drives future product development. For questions about the position, contact Jonas Milefors 📞 +46 31 7548121 ✉ jonas.milefors@bergpropulsion.com
Are you an experienced Mechanical Commissioning Engineer with a passion for complex technical environments and mission-critical infrastructure? Do you thrive in fast-paced international projects where quality, innovation, and reliability are at the heart of everything you do? If so, we would like to hear from you. About the Company Bureau Veritas Mission Critical (BVMC) is a global leader in data center consulting, commissioning, and operational services and is part of the Bureau Veritas Group. We specialize in the planning, construction, commissioning, and operation of mission-critical facilities worldwide. As trusted partners to some of the world´s leading hyperscale, colocation, technology, financial, and telecommunications companies, we support the development and operation of sustainable, energy-efficient, and resilient data center infrastructure across the globe. About the Role As a Mechanical Commissioning Engineer, you will play a key role in delivering full lifecycle commissioning services for critical facilities and complex mechanical infrastructure systems. You will support the planning, coordination, execution, testing, and verification of mission-critical mechanical systems while ensuring compliance with project requirements, industry standards, and operational excellence. Your responsibilities will include: Supporting and executing commissioning activities throughout the project lifecycle. Participating in the MEP design review process. Developing and executing MEP test procedures and operating procedures. Witnessing and verifying static and dynamic testing of mechanical, electrical, and control systems. Reviewing project drawings, specifications, and technical submittals. Performing site inspections, field observations, and condition surveys. Preparing reports, punch lists, meeting minutes, and project documentation. Coordinating with contractors, consultants, and project stakeholders. Supporting troubleshooting activities and resolving technical issues during commissioning. Ensuring compliance with safety requirements, local regulations, and industry standards. Acting as a technical representative for the client while maintaining the highest professional standards. About You We are looking for an experienced and driven professional who combines strong technical expertise with excellent communication and collaboration skills. You bring: A Bachelor´s degree in Mechanical Engineering or equivalent practical experience. At least 5 years of experience in mechanical commissioning within critical environments. Hands-on experience with installation, commissioning, testing, troubleshooting, and maintenance of heavy mechanical systems. Extensive knowledge of chilled water distribution systems and commercial HVAC systems. Experience with:HVAC cooling systems Chillers and cooling towers AHUs and fan coil units Process water systems and treatment Humidification systems Fuel transfer systems Smoke extraction and pressurization systems Building Management Systems (BMS) SCADA, PLC and EPMS systems Experience interpreting operational data such as temperature and humidity trends. Understanding of communication protocols including BACnet, Modbus, and Ethernet. Experience working within mission-critical facilities and data center environments. Strong communication and stakeholder management skills. The ability to work independently while contributing effectively to a global team environment. A willingness to travel domestically and internationally as projects require. Interested? If you are looking for an opportunity to work with industry-leading professionals and contribute to the future of mission-critical infrastructure, we encourage you to apply. Join BVMC and help us shape a world of trust while delivering the next generation of sustainable and resilient data centers.
Just nu söker vi montörer till uppdrag hos våra kunder i Skövde med omnejd. Här får du chansen att arbeta med spännande uppdrag inom industrisektorn. Utveckla dina kunskaper och väx i din yrkesroll tillsammans med oss! Om tjänsten Tjänsten som montör kan innefatta varierande arbetsuppgifter, till exempel arbete på en linje där du monterar olika typer av komponenter. Du ansvarar för att övervaka maskiner, kvalitetskontroller samt materialhantering. Även truckkörning är en vanligt förekommande arbetsuppgift. Du samarbetar nära med kollegor för att säkerställa att dagliga produktionsmål uppnås. Arbetet är förlagt på heltid, arbetstider kan variera. Om dig Formell kompetens Vi söker dig som har ett intresse för praktiska och tekniska arbetsuppgifter. Du är noggrann, ansvarstagande och har en stark vilja att utvecklas. Förmåga att arbeta både självständigt och i team är avgörande för att trivas i denna dynamiska arbetsmiljö. Krav för tjänsten är körkort B. Meriterande Det är meriterande med tidigare industrierfarenhet från tillverkningsindustrin som montör eller operatör. Vi värderar också en positiv inställning, flexibilitet och ett lösningsorienterat arbetssätt. Truckkort är starkt meriterande. Som en av oss Som anställd bemanningskonsult hos oss får du alltid en marknadsmässig lön, semester, pensionsavsättning, försäkringar och anslutning till vårt kollektivavtal. Vi vill att du ska må bra hos oss så självklart erbjuder vi våra konsulter friskvårdsbidrag och företagshälsovård. Under din anställning har du en konsultchef som är ansvarig för ditt uppdrag och ser till att du trivs på din arbetsplats och stöttar dig samt utvecklar dig i din yrkesroll. Om Lernia Lernia är ett av Sveriges ledande bemannings- och rekryteringsföretag och finns över hela landet. Med vårt omfattande nätverk erbjuder vi spännande jobb hos attraktiva arbetsgivare och varumärken som hjälper dig att utveckla din kompetens och karriär, både på lång och kort sikt. Hur du ansöker För att söka tjänsten, scrolla ner till ansökningsformuläret nedan. Urval och intervjuer sker löpande, så skicka in din ansökan redan idag! Vid ansökningsproblem och tekniska frågor - kontakta anna.grunditz@lernia.se. Bakgrundskontroll För vissa tjänster ingår bakgrundskontroll som en del av rekryteringsprocessen. Om du går vidare i processen kommer du behöva verifiera din identitet via BankID innan kontroll genomförs.
Join a global innovation leader where your hardware expertise drives the next generation of smart technology. Work in a collaborative environment that values technical excellence, knowledge sharing, and cutting-edge electronic design. About the role As an Electronics Engineer, you will take a central role in designing and verifying complex analog and digital circuits. You will collaborate closely with mechanical and software teams to ensure optimal product integration and performance. You are offered A dynamic workplace where you can mentor junior colleagues and work with state-of-the-art tools while contributing to products that reach a global market. Work tasks The role involves the end-to-end development of electronic hardware, from initial schematic design and cross-functional collaboration to rigorous verification and final regulatory certification. Design advanced analog and digital electronic schematics using PADS, Xpedition, or Altium Perform PCBA-level verification to ensure all components meet specified requirements Manage EMC design and verification for conducted and radiated emissions Resolve technical issues related to ESD, surge, and immunity testing Lead product certification processes for international standards such as CE and FCC Collaborate with mechanical and software disciplines for optimal system design Mentor and share technical expertise with junior engineering colleagues We are looking for Advanced knowledge of analog and digital electronics design Extensive experience with schematic capture tools like Altium, PADS, or Xpedition Proven experience in electronics verification at the PCBA level Deep understanding of EMC design and verification principles Familiarity with product certification processes such as CE and FCC Strong ability to work structured and meet deadlines within complex projects It is meritorious if you have Proficiency in the Swedish language Specialized expertise in EMC problem-solving and optimization To succeed in the role, your personal skills are: Change oriented Orderly Responsible Intellectually curious Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
We seek an Application Specialist - Heat Transfer to join a global company in Lund, Sweden. Job Summary The Application Specialist - Heat Transfer is responsible for delivering fit-for-purpose technical solutions and quotations to internal stakeholders, ensuring competitiveness and alignment with customer needs and company strategy. Acting as a key technologist within the heat exchanger domain, this role contributes to the development, application, and optimization of technologies. The role secures technical excellence in solution design while supporting project execution, knowledge development, and continuous improvement of methods, standards, and practices. What You Will Do Application & Commercial Support Analyze customer and internal stakeholder requirements to develop optimized heat exchanger solutions (thermal design, material selection, configuration). Prepare accurate and competitive technical proposals and cost estimates. Ensure solutions are fit-for-purpose, manufacturable, and aligned with performance and cost targets. Collaborate with sales, project management, and engineering teams to support tendering and order execution. Technology & Product Contribution Contribute to technology vision upon request, particularly within heat exchanger applications and related process technologies. Assure correct selection and application of heat exchanger technologies in projects and processes. Support development of product competitiveness through technical improvements and innovation. Contribute to technology value creation, including intellectual property (IPR) awareness and input. Competence Development & Knowledge Sharing Build, share, and develop expertise within the heat exchanger competence area (e.g., thermal calculations, fouling behavior, hygienic design). Participate in internal networks and actively contribute to knowledge exchange across functions and regions. Support key competence mapping and continuous development of technical capabilities. Process Improvement & Standards Contribute to setting and improving standards, guidelines, and best practices in application engineering. Identify improvement opportunities in tools, methods, and processes for quotation and design. Support resolution of technical issues and apply lessons learned to future solutions. We Believe You Have Several years of experience developing expertise in heat exchanger applications, thermal systems, or process engineering. Deep understanding of heat transfer principles, fluid dynamics, and industrial process requirements (e.g., food, dairy, beverage, or similar industries). Experience in technical sales support, application engineering, or proposal engineering is highly preferred. University degree in Mechanical Engineering, Chemical Engineering, Process Engineering, or equivalent practical experience. Ability to translate complex technical requirements into clear and practical solutions. Strong analytical, problem-solving, and communication skills. Experience working cross-functionally in an international organization is an advantage. This is a full-time consultant assignment through Incluso, starting in September 2026. The initial contract is for one year, with the possibility of extension. The position is fully on-site in Lund. Please submit your CV as soon as possible, as we will review applications on an ongoing basis. For more information about this role, don't hesitate to get in touch with Karin Persson.
Validio AB is a Stockholm-based software company providing a data quality and observability platform. The role is part of the Validation Engine team, responsible for backend services that read data from source systems (e.g. BigQuery, Snowflake, Kafka), run data validation logic, and report incidents to downstream systems. The employee will design, develop, test, and maintain backend components of this system. Main duties Design, develop, and maintain backend services in Rust and Go Develop and maintain SQL query generation logic across multiple database dialects (e.g. BigQuery, Snowflake, ClickHouse, Postgres) Define and maintain service contracts using Protocol Buffers and gRPC Build and maintain data source connectors, including schema introspection and authentication Diagnose and resolve production issues in distributed backend systems Write automated tests and maintain technical documentation for backend components Collaborate with Customer Success and Solutions Engineering teams to translate reported technical issues into engineering solutions Deploy and operate services using Kubernetes and related infrastructure tooling Qualifications University degree in Computer Science, Software Engineering, or equivalent professional experience Documented professional experience developing and maintaining production backend services in Rust or Go Strong working knowledge of SQL, including query optimization and execution plan analysis Experience with distributed systems and message-streaming technologies (e.g. Kafka) Experience with containerized deployment (Kubernetes) Professional proficiency in English
Mechanical Engineer About the Job TUSA Energi AB is expanding its project organization for a major industrial construction and installation project. We are now recruiting an experienced Mechanical Engineer to support and coordinate mechanical engineering and installation activities at our project site in Boden, Sweden. Work Duties Plan, coordinate, and supervise mechanical installation activities in accordance with project requirements Review mechanical drawings, technical specifications, and engineering documentation Ensure mechanical installations are carried out according to applicable standards, project quality requirements, and safety regulations Coordinate mechanical work with construction, electrical, piping, and other project disciplines Monitor installation progress and provide technical support to site teams and subcontractors Identify technical issues and propose practical engineering solutions Participate in inspections, testing, commissioning, and handover activities Coordinate material requirements with procurement and warehouse teams Prepare daily and weekly progress reports and maintain engineering documentation Support project management with planning, scheduling, and technical coordination Ensure compliance with Swedish workplace safety regulations and company HSE procedures Qualifications Bachelor's degree in Mechanical Engineering or a related engineering discipline Previous experience in industrial, energy, infrastructure, or large-scale construction projects is highly desirable Experience with mechanical installation, piping, rotating equipment, or heavy industrial facilities is considered an advantage Ability to read and interpret mechanical drawings, P&IDs, and technical documentation Good knowledge of engineering standards, quality requirements, and mechanical installation practices Strong organizational, communication, and problem-solving skills Ability to work independently and as part of a multidisciplinary project team Good knowledge of English is considered an advantage Turkish and/or Swedish are considered strong advantages Employment Conditions & Benefits Full-time employment: 40 hours per week Saturday work may be required depending on project needs Overtime is compensated according to Swedish labor law and applicable agreements Camp accommodation provided: private room with bathroom and kitchen access Three meals per day provided by employer Internal transport between camp and worksite included Employment follows all applicable Swedish labor laws, including work environment and safety regulations Mandatory workplace insurances according to Swedish requirements Personal protective equipment (PPE) provided where applicable ID06 registration arranged and paid by employer Mandatory safety training included Salary is offered at a competitive market level for this type of Mechanical Engineer role. All required workplace insurances are included and aligned with Swedish industry standards and union-based protections for comparable positions. Workplace Project site located in Boden, Sweden. How to Apply Send your CV and relevant certificates to: info@tusaenergi.se
Electrical Team Leader About the Job TUSA Energi AB is expanding its project organization for a major industrial construction and installation project. We are now recruiting an experienced Electrical Team Leader to lead and coordinate electrical installation activities at our project site in Boden, Sweden. Work Duties Lead and supervise a team of electricians in daily installation activities Plan, coordinate, and monitor electrical work according to the project schedule Ensure all electrical installations are carried out in accordance with drawings, technical specifications, and applicable standards Monitor work quality, productivity, and progress within the electrical team Ensure compliance with Swedish workplace safety regulations and company safety procedures Coordinate work with project management, subcontractors, and other disciplines on site Identify technical issues and support the team in resolving them efficiently Coordinate material requirements with the warehouse and procurement teams Prepare daily progress reports and communicate project updates Train, mentor, and support electricians and newly assigned personnel Qualifications Proven experience as an electrician with previous team leadership or supervisory experience Experience from industrial, energy, or large-scale construction projects is highly desirable Ability to lead, motivate, and coordinate a multicultural workforce Ability to read and interpret electrical drawings and technical documentation Good knowledge of electrical safety regulations and installation practices Strong organizational, communication, and problem-solving skills Ability to work independently and as part of a multidisciplinary project team Good knowledge of English is considered an advantage Turkish and/or Swedish are considered strong advantages Employment Conditions & Benefits Full-time employment: 40 hours per week Saturday work may be required depending on project needs Overtime is compensated according to Swedish labor law and applicable agreements Camp accommodation provided: private room with bathroom and kitchen access Three meals per day provided by employer Internal transport between camp and worksite included Employment follows all applicable Swedish labor laws, including work environment and safety regulations Mandatory workplace insurances according to Swedish requirements Personal protective equipment (PPE) provided where applicable ID06 registration arranged and paid by employer Mandatory safety training included Salary is offered at a competitive market level for this type of Electrical Team Leader role. All required workplace insurances are included and aligned with Swedish industry standards and union-based protections for comparable positions. Workplace Project site located in Boden. How to Apply Send your CV and relevant certificates to: info@tusaenergi.se
The Senior Engineer of Material Development will lead the evaluation, analysis, and optimization of Li battery cells and related materials. This role involves providing technical leadership, guiding junior engineers, and ensuring the successful execution of evaluation activities that support both R&D and commercial cell development. The position requires a deep understanding of material behaviour, electrochemical performance, and cell integration to drive continuous improvement in product performance and reliability. Key Responsibilities Overall areas of responsibilities and activities Key responsibilities include (but are not limited to) Lead and oversee material and cell-level evaluation activities, including electrochemical performance testing, material characterization, and failure analysis. Develop and refine evaluation methodologies, standard test protocols, and data analysis frameworks to ensure consistency and technical rigor. Interpret complex analytical and electrochemical data to identify key performance drivers and recommend technical improvements. Provide technical guidance and mentorship to junior engineers and assist in the prioritization and execution of project tasks. Collaborate closely with cross-functional teams—cell design, process engineering, and quality assurance—to align evaluation results with design and manufacturing objectives. Manage multiple evaluation tasks or projects, ensuring timely delivery of high-quality results and documentation. Contribute to long-term strategy and roadmap development by identifying material or process-related risks and opportunities for improvement. Communicate findings effectively to management and R&D stakeholders through reports, reviews, and technical presentations. Stay updated on advancements in Li battery technology, materials science, and analytical techniques, and apply relevant insights to ongoing projects. Requirements Educational background and previous experience required for the role Qualifications and Experience BSc or higher degrees in Chemical/Material/Electrical Engineering, and Chemistry. Extensive experience in Li battery evaluation, materials analysis, or related R&D areas. Preferably 5+ years industrial experience. Proven expertise in electrochemical analysis, material characterization, and data-driven problem solving. Strong leadership, mentoring, and communication skills with the ability to coordinate multi-functional teams. Capable of translating analytical findings into actionable engineering insights and project recommendations. High level of self-direction, accountability, and technical judgment in complex problem-solving scenarios. Specific skills Advanced analytical capability in using EIS, GITT, GCPL, and high-precision cycling methods. Experience with material analysis tools (SEM/EDS, XPS, ICP, TGA/DSC). Ability to design experiments and establish evaluation protocols. Strong statistical and data interpretation skills for performance trend analysis. Skilled in using data visualization and statistical analysis software. Personal success factors Strong ownership of tasks and ability to work independently. Proactive approach to identifying and solving technical issues. Clear and persuasive communication across functions. Commitment to mentoring and sharing technical knowledge. Balanced focus on both immediate problem-solving and process improvement.
Location: Vasteras, SE Company: Alstom Req ID:508653 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Traction System Engineer in Västerås, Sweden we’re looking for? Your future role You will define the architecture, the functionalities of the traction drives or auxiliary converter systems. You will also technically lead the engineering studies in order to reach performances in compliance with the technical requirements. We’ll look to you for Collects external (customer, standards) and internal (rolling stock) requirements, allocates them to the technical teams. Defines the architecture and functionalities of the traction drive or auxiliary converter system, taking as input the external requirements as well as internal ones Ensures consistency and compatibility between all traction or auxiliary functions specifications by verifying every functional requirement specification and every component specification and by participating to all design reviews Defines together with the validation team the traction or auxiliary validation strategy Defines and participates in combined system type test and the commissioning of the train. Participates in technical meetings with customer in order to provide support to the Sub-System Manager and / or Project Engineering Managers Analyses technical issues and proposes solutions during the commissioning and the reliability growth phase Provides Return of Experience to be implemented in Reference Solutions. Contributes to the RoE committee and documentation updates. All about you Master’s degree in Electrical Engineering or an equivalent, providing a robust academic foundation for advanced engineering responsibilities. Analytical, structured, and methodical approach, with the ability to assess complex systems at both architectural and detailed technical levels. Strong experience in the electrical dimensioning of power electronic systems, ideally gained in roles requiring technical leadership, expert judgment, and adherence to industry standards. Strong collaboration skills and high standard of professional communication, enabling effective interaction with cross‑functional stakeholders. You are fluent in English, and proficiency in Swedish is considered an advantage Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with new security standards for railways. Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.
Location: Frösön Employment Type: Temporary position with the possibility of permanent employment We’re looking for a proactive and service-minded IT Desk Agent to join our IT team. In this role, you'll provide first-line IT support to end users, resolve technical issues, and help ensure stable and efficient IT services. You’ll work closely with internal IT teams and external service providers to maintain day-to-day operations, support users across the Nordic region, and contribute to the continuous improvement of our IT services. What You’ll Do As a IT Desk Agent, you will: Provide first-line IT support via phone, email, and the IT service management system. Handle support requests in Swedish and English. Log, prioritize, and manage incidents and service requests, ensuring accurate documentation. Resolve technical issues or escalate them to the appropriate support teams,following up to ensure timely resolution. Deliver a high level of customer service while building a good understanding of users' needs and the IT environment. Work closely with internal IT teams and external service providers to ensure effective service delivery. Support local IT infrastructure and assist with service transitions when required. Maintain accurate records in the Configuration Management Database (CMDB) and assist with software asset and licence management. Contribute to improving support processes and service quality. Travel occasionally to support users and IT operations at other locations. What We’re Looking For We’re looking for someone who enjoys solving problems, communicating with users, and working in a collaborative IT environment. You have: Vocational training in IT or a related field. ITIL Foundation certification. Fluency in Swedish and English, both written and spoken. 1–3 years of experience in an IT Service Desk, Helpdesk, or Technical Support role. Experience working with IT Service Management (ITSM) tools such as Jira Service Management, ServiceNow, or similar platforms. Good understanding of ITIL-based incident and request management processes. Experience troubleshooting hardware, software, and basic networking issues. A valid Category B driving licence. The ability to understand and communicate in Norwegian, Danish, or Finnish is considered an advantage. Experience administering Microsoft 365 services, including Microsoft Entra ID, Intune, and Exchange Online, is considered an advantage. Personal Qualities We’re looking for someone who: Delivers professional and customer-focused support. Communicates clearly with both technical and non-technical users. Takes initiative and approaches problems in a structured way. Is organised and pays attention to detail. Works well with colleagues and external partners. Why Join Us? You’ll become part of a collaborative IT team where your work has a direct impact on employees’ daily experience. We offer a supportive environment that values continuous learning, teamwork, and professional development, giving you opportunities to grow your technical skills while helping shape and improve our IT services. If you’re passionate about technology, enjoy helping people, and want to be part of a dynamic IT support team, we’ll love to hear from you. About Avincis Avincis is one of the world’s leading operators in emergency aviation services and the largest in Europe. We operate more than 180 bases across Spain, Portugal, Italy, Norway, Sweden, Denmark, Finland, Greece, Mozambique, and Chile. Our fleet consists of approximately 205 aircraft — 165 helicopters and 40 fixed-wing aircraft — used in critical missions every day. We save lives, protect communities, and support essential services, from air ambulance and search & rescue to wildfire suppression and government operations. With over 3,000 employees across Europe, we combine the precision and speed of aviation with a strong sense of purpose: making a difference when it truly matters. Come and join Avincis and help keep air ambulance services safe and efficient across the Nordic region!
We are Hedin IT ...and we shape the digital future for Hedin Mobility Group – one of Europe’s leading mobility enablers with 11,000 employees across 14 countries. We are now looking for an IT Support Technician to join our 1st Line support team. Let us tell you more about the role! As an IT Support Technician on our team, no two days are the same. You'll support users with a wide range of technical issues, providing professional support via phone and our ticketing system. Working closely with your colleagues, you'll solve problems, share knowledge, and broaden your experience across a wide range of technologies and systems. You'll be part of a team of 12 technicians where collaboration and continuous learning are key. Your responsibility will entail: Manage and resolve cases received via phone and case management systems. Handle user accounts and permissions. Troubleshoot a variety of IT-related issues. What we look for in our new colleague: We’re looking for someone who is patient, methodical, and enjoys solving problems. You should have a passion for helping people, being a good listener, and have the ability to guide others while resolving issues. Team collaboration and knowledge sharing should be something you enjoy. To succeed in this role, you likely have: A strong service mindset and a genuine willingness to assist others. An interest in IT and technology. Experience with Windows operating systems and common software applications. Fluency in Swedish and English, both written and spoken. If you also have experience in managing users and account changes within Active Directory that is a plus! So, are you ready to join our team? We will begin reviewing applications after the application deadline, so make sure to submit yours on time! The process will continue in Swedish. If you have any questions, contact Emma Agby, at emma.agby@hedinit.com. We look forward hearing from you! About us: Since 2017, we have been driving the digital transformation for Hedin Mobility Group, empowering 11,000 employees across 14 countries to shape the future of mobility in Europe. Our mission is to offer the best possible digital experience for both our customers and colleagues within the group. This means you'll have the opportunity to work with cutting-edge technologies, dedicated colleagues, and great challenges to keep pushing your professional and personal development. What do we offer? The dynamic and fast paced environment of a scale-up with the stability and resources that comes with being part of a large, established group. The best of both worlds if you ask us. Our modern office located here in Mölndal offers both café and restaurant as well as gym and padel facility (fun fact: we ended up in the top ten best-looking offices in Sweden 2023, if you will allow us to brag a little). And, of course, we offer: Collective Agreement and ITP pensions. Wellness allowance 25 days of paid vacation Several car-related benefits
Job Description At Sinch, we are a global leader in providing cutting-edge communication platforms, enabling businesses to connect with any mobile phone on the planet in seconds, or less. Our platform supports mobile SMS, rich messaging, voice, and video communication solutions for some of the biggest companies in the world. We are expanding our support team looking for a passionate and driven Tech Customer Support Administrator II to join us in the Sweden. What We Do: Our support team plays a crucial role in ensuring our customers receive the best possible experience while using our products. Operating 24/7, we tackle challenges and resolve customer issues from around the globe, helping customers across industries. As we expand, we are building a follow-the-sun support structure to address customer tickets efficiently and effectively. Key Responsibilities As Support Engineer, you will: Provide high-quality technical support to operators and enterprises worldwide. Analyze customer messaging traffic trends and patterns in our production environment. Perform deep triage and troubleshooting of technical issues across both software application and network layers. Support Sinch colleagues, including the sales team, during customer integration, onboarding, and post-deployment phases. Collaborate directly with customers in various technical areas, while working with state-of-the-art communication technologies, including rich messaging and collaborations with leading suppliers like Google, Amazon, Microsoft, and Meta. Who Are You? This is a challenging and dynamic role that requires a strong desire for learning and self-improvement. You should thrive in a fast-paced, ever-evolving environment and view each problem as an opportunity to learn and grow. You will be part of a global team where your ideas will be heard and valued! To be successful in this role, you should possess: Experience working directly with global enterprise customers in a technical capacity. Strong understanding of TCP/IP protocol suite and web protocols. Proficiency in using service ticketing systems such as Zendesk, Atlassian Jira Service Management, etc. Fluency in English (both written and spoken) for effective communication with global teams and customers. Big Plus! To stand out, you should ideally have: A degree in Computer Science or a relevant technical field, or other formal IT/technical qualifications. Basic knowledge of UNIX/Linux systems, HTTP, SMPP, Rest, SQL, Postman. Background in telecommunications or wireless communication. Familiarity with mobile communications standards like GSM and 4G. Knowledge of the SS7 protocol suite and SIGTRAN. The role requires flexibility to work on rotating shifts covering EMEA and US regions. Why Sinch? At Sinch, you'll have the chance to work with some of the most advanced communication technologies in the world. This role will give you a chance to grow technically and professionally as you interact with both customers and cutting-edge technologies. You will have the support of a collaborative, forward-thinking team that values innovation, continuous learning, and personal development. Our Commitment We strive to cultivate a motivated and hardworking team in a welcoming and diverse workplace. Our core values—Dream Big, Win Together, Keep It Simple, and Make It Happen—form the basis for a culture that encourages innovative thinking and drives improved business outcomes through diverse perspectives and skills. The path to success is always upward, and opportunities are closer than you think. It’s time to chase answers, tackle challenges, and follow your dreams. Ready to join us on this journey? Apply now! If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers
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