Hoxhunt

Our mission and why it matters We are on a mission to make humans the strongest security layer. Human risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations. We don't just simulate risks. We build the tools that detect and stop them. We’re looking for a driven Associate Onboarding Manager who wants to plant roots and grow with us. You'll step into a role designed with clear development potential and the support to help you build a lasting career at Hoxhunt. Why this role matters At Hoxhunt, we believe the first steps a customer takes with us set the tone for everything that follows. As an Associate Onboarding Manager, you will support our SMB customers through those early moments with structure, clarity, and care. By owning the full onboarding experience from kick-off to go-live, you ensure every new customer gets the right start—one that builds trust, removes friction, and sets them up for long-term success. What you'll own and drive Own the full onboarding experience for SMB customers from kick-off to go-live Manage multiple onboarding projects at the same time, each with clear goals and timelines Guide customers through technical setup and keep everything on track Act as a reliable and proactive point of contact throughout the process Improve onboarding workflows and documentation to help us scale and continuously improve What success looks like In your first 3 months you'll: Learn the Hoxhunt product, master our onboarding workflows, and begin managing your own portfolio of SMB onboarding projects while delivering a structured, caring customer experience. By month 6 you'll: Independently guide customers through their technical setup and go-live, solve problems proactively before they surface, and consistently contribute to improving our documentation and processes. What makes you thrive here You have: 2+ years of experience in customer service, onboarding, implementation, or support roles Strong organizational and project coordination skills, with the ability to juggle multiple customer projects at once in a structured and disciplined way Excellent communication skills and a proactive, customer-focused mindset A natural curiosity for technology and confidence using it in your day-to-day work A growth mindset and a strong sense of ownership Full professional proficiency or native-level English language skills Bonus points if you also: Have hands-on experience with M365, G-Suite, SCIM and SSO Speak other European languages like French or German Who you'll work with You will join our growing, collaborative Customer Success team. This is a highly supportive environment where your contributions are valued, your ideas are encouraged, and we succeed together. You will work closely with other Onboarding Managers, Customer Success Managers, and technical teams to make sure things run smoothly and every customer feels guided, informed, and valued from day one. What you can expect from us Compensation: Monthly base salary of €3500–€3900 depending on your experience, plus a very competitive performance-based bonus. Working ways: We work in a flexible, but hybrid work setting. You are expected to visit the Helsinki office weekly. High performance meets high humanity: We bring an incredibly driven, high-impact energy to our work, but we leave our egos at the door. You will be surrounded by wildly talented, dedicated colleagues in an environment built on extreme kindness, support, and psychological safety. Authentic trust & autonomy: We hire great people and trust them to do great work. You will find a culture free of micromanagement, giving you the autonomy to take real ownership, drive impact, and shape things early on. A product you can be proud of: It is incredibly rare in cybersecurity to build a multi-award-winning product that end-users genuinely love. You will join a team making a real, measurable impact against cybercrime. The perks that matter: Alongside this amazing community, you will enjoy extensive healthcare with other benefits and our beautiful office in Helsinki (complete with a gym and swimming pool!). Recruitment Process Meeting with Talent Acquisition (30 min, remote) Meeting with your future Team Lead (45 min, remote) Take-home assignment and Panel Discussion (60 min, on-site) References About Hoxhunt Hoxhunt was founded in 2016 by four visionaries. Today we are a global team of +270 amazing Hoxhunters advancing a truly AI-native category leader in human risk management, with key hubs in the United States, the United Kingdom, Singapore, and Finland. We are proud to be an award-winning, fast-growing software company, recognized by G2 and Gartner, named to TIME Magazine's list of the World's Top EdTech Companies, and featured for our innovation in major publications like Fast Company, TechCrunch, Forbes, and Inc. As a multi-product company, Hoxhunt goes beyond traditional security awareness. We don't just educate employees through frequent, personalized, and behavior-changing cybersecurity training - we also actively build real threat intelligence and response tools that protect organizations against malicious cyberattacks every single day. Be among the first to know about our open positions. Drop your details in our Talent Community, and we will reach out when there is a match!

OUR MISSION AND WHY IT MATTERS We are on a mission to make humans the strongest security layer. Human risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations. We don't just simulate risks. We build the tools that detect and stop them. Why this role matters Cybersecurity is not just about technology; it is about human behavior. At Hoxhunt, we help organizations turn employees into cyber defenders through behavior-driven training that actually changes how people act. As a Sales Development Representative focusing on international EMEA markets, you will be the first point of contact for many of our future customers. This role is more than just activity and targets; it is a strong development step designed to help you level up in skill, confidence, and long-term career options while building solid foundations for future growth in complex B2B sales. What you'll own and drive * Own outbound prospecting and pipeline creation for a defined set of accounts * Research target accounts and decision-makers using tools like ZoomInfo and LinkedIn Sales Navigator * Create personalized, relevant outreach across email, phone, LinkedIn, and events * Engage CISOs and security leaders in thoughtful, value-driven conversations * Collaborate closely with Account Executives to create qualified sales opportunities * Learn continuously through coaching, feedback, and experimentation What success looks like * In your first 3 months you'll: Complete our structured onboarding, learn how to engage senior security stakeholders confidently, and begin generating high-quality conversations and pipeline. * By month 6 you'll: Consistently meet outbound targets, demonstrate a deep understanding of international EMEA markets and the cybersecurity landscape, and build skills that translate into senior SDR roles or AE tracks. What makes you thrive here You have: * 1 to 2 years of experience as an SDR or BDR, preferably in SaaS * Native-level or fully business proficient English skills (additional business proficient language skills like German or French are a big plus!) * Experience with cold calling and multi-channel outbound * A coachable, resilient, and ambitious mindset * Curiosity about cybersecurity and complex B2B sales * Experience prospecting across multiple European markets Bonus points if you also: * Bring experience with tools like ZoomInfo, Sales Navigator, or similar Who you'll work with You will join a supportive, high-performing EMEA sales team where your ideas and initiative truly matter. As our SDRs say, this is one of the most energetic and inspired teams you will likely come across. You are expected to perform, but you are supported in every way to succeed. Your colleagues are a tight-knit group that has each other's backs, thriving in a "winning together" atmosphere where your ambition can flourish. What you can expect from us * Compensation: Monthly base salary of €3,000–€3,500 depending on your experience, plus a very competitive performance-based bonus. You may notice varying salary ranges for roles with similar titles across Hoxhunt; this is because each range is grounded in our role leveling and reflects the seniority, scope, and impact expectations required for that specific role and team, and we operate with a low hierarchy. * Working ways: Our SDR team works mainly onsite at our Helsinki office, at least three days a week, balancing collaborative in-person time with focused remote work. During onboarding, we expect you in the office every day. * High performance meets high humanity: We bring an incredibly driven, high-impact energy to our work, but we leave our egos at the door. You will be surrounded by wildly talented, dedicated colleagues in an environment built on extreme kindness, support, and psychological safety. * Authentic trust & autonomy: We hire great people and trust them to do great work. You will find a culture free of micromanagement, giving you the autonomy to take real ownership, drive impact, and shape things early on. * A product you can be proud of: It is incredibly rare in cybersecurity to build a multi-award-winning product that end-users genuinely love. You will join a team making a real, measurable impact against cybercrime. * The perks that matter: Alongside this amazing community, you will enjoy extensive healthcare with other benefits and our beautiful office in Helsinki (complete with a gym and swimming pool!). Recruitment process 1. Screening interview with Talent Acquisition (30 min, remote) 2. Interview with your future Team Lead (60 min, remote/on-site) 3. Homework assignment and panel interview with Sales team members (90 min, on-site) 4. Reference checks and final offer ABOUT HOXHUNT Hoxhunt was founded in 2016 by four visionaries. Today we are a global team of +300 amazing Hoxhunters advancing a truly AI-native category leader in human risk management, with key hubs in the United States, the United Kingdom, Singapore, and Finland. We are proud to be an award-winning, fast-growing software company, recognized by G2 and Gartner, named to TIME Magazine's list of the World's Top EdTech Companies, and featured for our innovation in major publications like Fast Company, TechCrunch, Forbes, and Inc. As a multi-product company, Hoxhunt goes beyond traditional security awareness. We don't just educate employees through frequent, personalized, and behavior-changing cybersecurity training - we also actively build real threat intelligence and response tools that protect organizations against malicious cyberattacks every single day. Be among the first to know about our open positions. Drop your details in our Talent Community, and we will reach out when there is a match!

Our mission and why it matters We are on a mission to make humans the strongest security layer. Human risk remains one of the biggest vulnerabilities and traditional awareness training is not enough. We take a different approach by combining AI-driven personalization, real threat detection, and behavioral science to actively protect people and organizations. We don't just simulate risks. We build the tools that detect and stop them. Why this role matters It's Monday morning in Helsinki. The coffee is on, the weekly order is in, and a new Hoxhunter is walking through the door for their first day with everything ready for them. On Friday, the team gathers for an office get together you helped plan. None of this happens by itself, and that's where you come in. As our Junior People Operations Specialist, you will own how it feels to come to work at Hoxhunt in Helsinki. You will keep our new office running smoothly, bring the team together through culture activities and events, and be the first point of contact when colleagues need help. This role suits someone who enjoys both sides of the job: the structured weekly routines that keep everything running, and the people moments that make it a great place to be. You will do it in a fast growing global scale-up where your ideas make a real impact. As you grow in the role, you will take on more responsibility and ownership across People Operations. What you’ll own and drive The Helsinki office experience: coordinate daily office operations, handle weekly orders and suppliers, and keep our new office spaces welcoming and working the way they should Office culture: run our culture group and coordinate office parties, events and activities that make Hoxhunt a great place to be, and be the main voice of our Helsinki office channel Employee questions & queries: Handle employee questions and queries via Slack or via our People Ops ticketing system The employee lifecycle: support and coordinate pre-boarding, onboarding and off-boarding activities, and keep employee data up to date in our HRIS Documentation and task lists: help keep our operations task lists and process documentation clear and up to date Wider admin team collaboration: work closely with our Finance and IT teams What success looks like In your first 3 months you'll: Own daily office coordination and orders, handle questions directed to the People Ops with confidence, and become the Helsinki team's go to person. By month 6 you'll: Run the culture group and office activities independently, manage the ticketing system and employee questions on your own, and spot office and team needs before anyone has to ask. What makes you thrive here You have: 1 to 2 years of experience in office coordination, office assistance, back office work, event or culture coordination, or a similar role Strong organisational skills: comfortable managing a variety of tasks, and you enjoy structure and attention to detail, including the weekly routines that keep an office running A proactive, ownership driven attitude: you take things on without being asked and think ahead about what will be needed next The ability to adapt and think on your feet when plans change The courage to speak up, suggest ideas and try new things Strong communication skills, genuine care for people, and you enjoy creating a welcoming atmosphere where others feel at home Fluent spoken and written English You don't need previous HR experience to apply. We will teach you the HR admin side. What matters most is that you love making an office and a team work well. Bonus points if you also: Have experience from a fast growing scale-up or startup environment Have previously worked with HRIS Who you’ll work with You will join our supportive People team, reporting to our People Operations Manager and working closely with our global People Operations team and the wider People team. We are a small, fast moving team that cares a lot about how things are done at Hoxhunt, and we will back you up while you learn the ropes. Your ideas are welcome from day one, and your presence will be at the centre of daily life in our Helsinki office. What you can expect from us Compensation: Monthly salary of €3,300 to €3,900 depending on your experience. Working ways: This is a full time role. We work in a flexible, hybrid setting, but the heart of this role is in the office, so you will be a consistent, welcoming presence in our Helsinki office. High performance meets high humanity: We bring an incredibly driven, high-impact energy to our work, but we remain deeply humble and team-focused. You will be surrounded by talented, dedicated colleagues in an environment built on kindness, support, and psychological safety. Authentic trust & autonomy: We hire great people and trust them to do great work. You will find a culture free of micromanagement, giving you the autonomy to take real ownership, drive impact, and shape things early on. A product you can be proud of: It is rare in cybersecurity to build a product that end users genuinely love. You will join a fast-paced team making a real, measurable impact against cybercrime. The perks that matter: Alongside this amazing community, you will enjoy extensive healthcare with other benefits and our beautiful new office spaces in Helsinki (complete with a gym and swimming pool!). Recruitment Process Interview with Talent Acquisition (30 min, remote) Team Interview (60 min, onsite) Reference checks Offer About Hoxhunt Hoxhunt was founded in 2016 by four visionaries. Today we are a global team of +270 amazing Hoxhunters advancing a truly AI-native category leader in human risk management, with key hubs in the United States, the United Kingdom, Singapore, and Finland. We are proud to be an award-winning, fast-growing software company, recognized by G2 and Gartner, named to TIME Magazine's list of the World's Top EdTech Companies, and featured for our innovation in major publications like Fast Company, TechCrunch, Forbes, and Inc. As a multi-product company, Hoxhunt goes beyond traditional security awareness. We don't just educate employees through frequent, personalized, and behavior-changing cybersecurity training - we also actively build real threat intelligence and response tools that protect organizations against malicious cyberattacks every single day. Be among the first to know about our open positions. Drop your details in our Talent Community, and we will reach out when there is a match!