Instabee

ABOUT THE ROLE We’re looking for a Product Manager for delivery execution to join our Group Operations team at Instabee. In this role, you’ll own one of the most business-critical product areas in Instabee delivery execution, at the very core of our last-mile operations. You’ll be the dedicated Product Manager for the delivery execution team, working in a close collaboration together with an Engineering Manager and a Staff Engineer. Your mission is to set direction, priorities, and roadmap, and ensure we deliver solutions that drive real operational and financial impact across our markets. This role combines a sharp user focus with highly analytical, business-driven problem solving where you'll work close to operations, dig deep into data, build business cases, and translate complex real-world challenges into scalable product and operational solutions. Together with the Product Manager Routing you will own the group routing KPI’s covering quality and efficiency in the Last Mile business area. SOME OF THE THINGS YOU WILL DO * Own the product strategy, roadmap, and prioritisation for the Delivery Execution product area * Be the company owner for our driver applications & related delivery tools * Develop and own our driver and courier performance framework * Give input to our driver onboarding process and development throughout their career * Guiding design of courier compensation models * Drive continuous improvements in cost efficiency, last-mile quality, and scalability across markets * Define, own, and follow up on routing KPIs, dashboards, and data-driven performance insights * Set the standard for driver interactions with consumers * Act as the key interface between market operations and tech, ensuring adoption, alignment, and business value * Flagging requirements on hardware development for last mile drivers YOUR FUTURE TEAM You’ll be part of Group Operations, a central team working across Sweden, Denmark, Finland, Norway, and the Netherlands. You’ll collaborate closely with market operations, routing specialists, and engineering — often working very close to where things actually happen. The last mile team consists of two Product Managers with shared responsibility in the last mile scope. Next to the Product Managers the last mile team consists of analysts, designers, engineers and other area experts working together to convert the business area strategy into actual plans. WHAT WE'RE LOOKING FOR You’re a strong analytical problem-solver with solid business acumen and a genuine interest in operations. You’re comfortable owning a large and complex scope, making trade-offs, and backing decisions with data and clear reasoning. * 4+ years of experience in product management, business development, operations, or similar analytical roles * Relevant academic background * Proven ability to analyse complex optimisation or operational problems and turn them into actionable initiatives * Strong business understanding and experience building business cases and prioritising based on impact * Comfortable working with data, KPIs, and performance reporting * Strong stakeholder management skills across functions and seniority levels * Fluent in English; Swedish is optional MORE ABOUT YOU You’re structured, independent, and comfortable working in ambiguity. You don’t wait for perfect data — you know how to move forward, test, and iterate. You enjoy working close to operations, talking to stakeholders, visiting terminals, and validating insights in the real world — not just in dashboards. You’re more driven by impact than process, and while you understand product frameworks, you’re equally comfortable driving operational change when that’s what creates the most value. WHAT YOU’LL GET * A role with direct and visible impact on cost, efficiency, and operational performance * Ownership of a business-critical product area with real decision-making authority * A highly competent, collaborative, and genuinely nice team to work with * The opportunity to build, improve, and see results fast — at real scale Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer: * 🏢 Brand-New Office: More Space for Our Brilliant People. Soon moving into our new Stockholm HQ, designed to bring our people together to collaborate, connect, create and deliver. * 🐶 Dog-Friendly Office: Dogs are welcome in designated dog-friendly rooms within the office. * 🏓 Fun & Games: Ping pong, Shuffleboard, Foosball, and a private Karaoke Room. * 👶 Parental Top-Up: 6 months of parental pay support so you can focus on your family. * 🎂 Birthday Off: Enjoy your special day on us with an extra day off every year. * ⏰ Flexible Hybrid Setup: Working hours designed to adapt to your life. Diversity and inclusion are very important to us and we are committed to creating an inclusive work environment. We want to be a workplace where everyone’s perspectives and opinions are valued, and we are dedicated to creating opportunities for all employees to thrive and reach their full potential. GET TO KNOW US In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart. We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabee grows in parallel. With that in mind, we’re now looking for you to help us on the journey ahead. This recruitment process consists of background checks via Svensk Bakgrundsanalys as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee in Sweden.

We are looking for a strategic and highly analytical Pickup and Linehaul Lead to join our fast-paced work environment at Instabee. Reporting to the local Head of Operations, you will take ownership of designing, optimizing, and continuously improving our pickup and linehaul operations. Working closely with local operations-, and terminal teams, couriers, and cross-functional stakeholders, you will leverage data and modern operational tools to drive efficiency, reliability, and cost-effectiveness between merchant warehouses and Instabee terminals. Ultimately, you will play a key role in translating high-level strategy into practical, high-impact operational improvements within your market. What you will do ● Analyze & optimize: Analyzing pickup and linehaul performance to identify improvement opportunities within your market. Designing and optimizing transport routes to improve cost efficiency, lead time, and capacity utilization. ● Collaborate closely: Collaborate closely with the commercial team to offer best possible lead time, while maintaining cost efficient pickups. Supporting implementation of cage and pallet handling improvements in collaboration with terminals and group operations. ● Ensure Quality: Ensuring high operational quality in pickup and linehaul execution. ● Monitor & forecast: Building, maintaining, and using dashboards to monitor performance and enable data driven decision making. ● Drive development: Driving best practice sharing within the market and contributing insights to broader operational development. What we're looking for ● You would be a smart, strategic, logical and lateral thinker, who is able to evaluate complex inter-linked systems. ● You are highly analytical and data-driven with high attention to detail and a solid problem solver. ● You work in a structured way to drive improvements, ensuring you have the highest impact. ● You have solid collaborative skills and are good at building relationships and teamwork with internal- and external stakeholders. ● You have a positive mindset and loves a challenge ● Have previous experience from similar positions, such as middle mile lead, transport coordinator lead etc. ● Fluency in English and Finnish is required What you’ll get Jump on board and find out why we are at the forefront of changing the Finnish delivery culture. We can promise you that you will be challenged, develop your skills, and have the opportunity to work with truly amazing and competent colleagues. If you like change and want to set new processes and ways of working - this is the place for you! Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer: 🌇 Your primary work locations will be our modern Helsinki office (Kluuvi Shopping Centre) and our flagship logistics hub in Tammisto, with the flexibility to work remotely. 🏥 Comprehensive occupational health care via Aava Medical Center. 🎉 Edenred Virike benefits to support your personal well-being. 🍽️ Free soft drinks, coffee and snacks at the office. Diversity and inclusion are very important to us, and we are committed to creating an inclusive work environment. We want to be a workplace where everyone’s perspectives and opinions are valued, and we are dedicated to creating opportunities for all employees to thrive and reach their full potential.

ABOUT THE ROLE The Orders team plays an integral role in our organization. As a Senior Backend Engineer in this core team, you’ll have a significant impact on our overall architecture, technical direction, and company success. Together, we continue to develop one of Sweden’s most widely used delivery services—and you will play a key leadership role in shaping the future of our engineering organization and delivery platforms! SOME OF THE THINGS YOU WILL DO * Architect next-generation systems: Lead the technical design, scalability, and performance of our crucial order-handling backbone. * Integrate AI & modern tech: Drive the adoption of AI-powered tools, smart workflows, and modern technologies to enhance system performance, automated processes, and developer workflows. * Drive technical strategy & mentor: Partner closely with product management and cross-functional stakeholders to align technical architecture with business goals while mentoring junior and mid-level team members. * Champion innovation: Stay ahead of industry trends, evaluate new technologies, and introduce best practices that elevate our engineering standards. * System evolution & optimization: Continuously review, audit, and refactor our distributed architecture to maximize reliability, maintainability, and efficiency. * Collaborative leadership: Lead by example in an autonomous environment that embraces pair/mob programming, high-standard code reviews, and collective technical problem-solving. YOUR FUTURE TEAM The Orders team is responsible for developing and maintaining the core engine of our business: order handling. This involves everything from creating and managing orders to ensuring their successful completion and everything in between. By driving technical excellence in this domain, you will empower and support development teams across Instabee. You will join a focused, high-impact team supported by an Engineering Manager, a Product Manager, and a Staff Engineer. We operate with high autonomy, relying on senior expertise to make high-leverage architectural decisions foundational to Instabee's growth. WHAT WE'RE LOOKING FOR * Senior Engineering Background: Extensive experience as a Senior Backend Engineer designing, building, and maintaining high-throughput systems in modern production environments. * Core Tech Stack: Advanced knowledge and hands-on experience with Node.js and TypeScript. * Deep Database Experience: Deep expertise with MongoDB (or equivalent document/NoSQL/relational database technologies), including query optimization and schema design for high-scale applications. * Cloud & Infrastructure: Strong proficiency with Kubernetes and production experience with GCP (Google Cloud Platform) or similar cloud infrastructure. * AI Savvy: A forward-thinking, proactive approach to leveraging AI capabilities, LLMs, or developer automation to optimize backend engineering and business operations. * Technical Leadership & Learning: A continuous-learning mindset paired with the ability to drive technical initiatives from conception to delivery. * Communication: Excellent verbal and written communication skills in English, with the ability to clearly articulate complex architectural concepts to technical and non-technical stakeholders alike. You don’t need to know every technology in our stack on day one—we value your problem-solving ability, curiosity, and adaptability over checking every single box. WHAT YOU’LL GET We promise you’ll be challenged, rapidly expand your technical reach, and work alongside deeply talented colleagues. If you thrive in high-ownership, adaptable environments and enjoy setting technical direction and best practices, Instabee is the place for you. Alongside standard competitive benefits, we offer: 🏢 Brand-New Office: More Space for Our Brilliant People. Soon moving into our new Stockholm HQ, designed to bring our people together to collaborate, connect, create and deliver. 🐶 Dog-Friendly Office: Dogs are welcome in designated dog-friendly rooms within the office. 🏓 Fun & Games: Ping pong, Shuffleboard, Foosball, and a private Karaoke Room. 👶 Parental Top-Up: 6 months of parental pay support so you can focus on your family. 🎂 Birthday Off: Enjoy your special day on us with an extra day off every year. ⏰ Flexible Hybrid Setup: Working hours designed to adapt to your life. Ready to build the future of logistics with us? If you're a senior engineer who loves solving complex backend challenges, experimenting with modern tech, and making an impact at scale, we’d love to meet you. Send in your application and let’s start the conversation! DIVERSITY & INCLUSION Diversity and inclusion are at the heart of our culture. We are committed to building an inclusive work environment where every perspective is valued and every team member has the opportunity to thrive and reach their full potential. GET TO KNOW US Founded in 2022 through the merger of Budbee and Instabox, Instabee brings together three consumer-facing brands: Budbee, Instabox, and Porterbuddy. We serve millions of consumers across Europe with convenient, smart delivery solutions and are on track to become Europe’s leading e-commerce enabler. As our logistics network and business complexity expand across Scandinavia and continental Europe, we need senior engineering talent ready to architect for scale and build the future with us. Note: This recruitment process includes background checks via Svensk Bakgrundsanalys for public criminal records, handled confidentially in accordance with Swedish recruitment procedures. Employment for this role will be with Instabox Group AB.