SeenThis

Customer Success Manager Are you a natural organizer with a passion for connecting people, solving problems, and ensuring projects run smoothly from start to finish? As SeenThis grows, we’re excited to strengthen our commercial organization with a Customer Success Manager - the key connector between our clients, sales team, and technical producers. We’re looking for someone who thrives in an evolving environment and embraces the challenge of creating structure. In this role, you will be essential in driving campaign success, maintaining strong client relationships, and making sure all materials, information, and feedback are in place to deliver high-quality results. If you excel at coordination, communication, and proactive problem-solving, we’d love to hear from you! About SeenThis The open web has massive untapped advertising potential, but video has historically underperformed here. SeenThis is changing that. As a video advertising partner, we prove the open web delivers exceptional results, capturing more attention with cost-effective video that keeps publishers profitable and the internet independent. Since 2017, we've served billions of streams for 5,000+ brands across 50+ countries. We believe brands deserve reach wherever audiences are, publishers deserve sustainable revenue, and the internet deserves to stay open. Our team of 130+ employees works globally from offices in Stockholm, Oslo, London, Paris, Singapore, Hong Kong, New York, and Sydney. We're expanding across all teams and constantly seeking new colleagues who want to make real impact in a fast-moving, collaborative environment where innovation happens daily. Do you want to be part of our journey, where we dare to discover, own it, and win together?Join SeenThis! About the role As a Customer Success Manager at SeenThis, you will play a crucial role in ensuring smooth operations and effective coordination between clients, the sales team, and our technical producers. You will act as the primary point of contact for clients, ensuring campaigns are executed successfully from initial order handling to final delivery. Your work will be essential in keeping our campaign processes running seamlessly-optimizing workflows, supporting tracking and troubleshooting, and maintaining transparency and alignment across teams. You ensure all details are correct, all materials are accounted for, and all stakeholders are informed. Your responsibilities will include: Client Relationship Management Act as the main liaison between clients, sales, and the production team to ensure seamless communication and successful execution of campaigns. Order Management Create and manage campaign orders in CRM, Videodrop, and Imagedrop systems. Ensure all order details—including order numbers and invoice information—are accurate and up to date. Tracking & Troubleshooting Assist with tracking setup, identify and troubleshoot issues, and ensure all campaign elements function correctly. Material Handling Organize and manage incoming emails and campaign materials, ensuring all assets are properly logged and accounted for. Communication & Follow-ups Send reminders for missing assets, download and organize materials, and flag the need for additional information when necessary. Feedback Management Work closely with the AdOps team to facilitate feedback rounds and ensure campaigns remain on track. Pipeline Management Proactively drive the campaign pipeline forward by securing booking details, gathering required assets, and ensuring deadlines are met. Sales Support Keep the sales team updated on booking information, material requirements, and campaign progress to maintain transparency and alignment. Qualifications Requirements Strong organizational skills with the ability to manage and prioritize multiple tasks. Clear and effective communication skills, both written and verbal. High attention to detail to ensure accuracy in tracking and managing campaign materials. Familiarity with digital advertising, campaign coordination, or ad operations. Professional proficiency in Swedish and English. Good to have Experience with CRM or campaign management tools (e.g., Salesforce, HubSpot, etc.). Experience coordinating or managing projects in a fast-paced environment. Knowledge of the media or advertising industry. Application As we review applications and interview on a continuous basis, please apply as soon as possible. Due to the high volume of applications received, we are unable to provide personalized feedback prior to the interview stage. Thank you for understanding! We conduct background checks on all SeenThis hires to comply with our customers’ requirements and protect business-critical information. We look forward to welcoming you to SeenThis!

Senior Product Engineer Build a product with real users and AI in production, in a small team that owns the problem end to end. SeenThis is turning campaign work that today lives across email, spreadsheets, ad platforms and people’s heads into software that can increasingly run it. We organise Product and Engineering in small teams around the problems that matter most, and give each team the mandate to make its own decisions. You’ll join one of those teams: a few engineers, a designer and a product manager. The team works directly with customers, decides what to build, ships it, runs it and measures whether it worked. As the senior engineer, you shape the architecture and the technical approach, including how AI features are built and tested, while spending most of your time building. The team starts on Creative Manager. ABOUT SEENTHIS The open web has massive untapped advertising potential, but video has historically underperformed here. SeenThis is changing that. As a video advertising partner, we prove the open web delivers exceptional results, capturing more attention with cost-effective video that keeps publishers profitable and the internet independent. Since 2017, we've served billions of streams for 5,000+ brands across 50+ countries. We believe brands deserve reach wherever audiences are, publishers deserve sustainable revenue, and the internet deserves to stay open. Our team of 130+ employees works globally from offices in Stockholm, Oslo, London, Paris, Singapore, Hong Kong, New York, and Sydney. We're expanding across all teams and constantly seeking new colleagues who want to make real impact in a fast-moving, collaborative environment where innovation happens daily. Do you want to be part of our journey, where we dare to discover, own it, and win together? Join SeenThis! ABOUT THE ROLE Getting a video campaign live means keeping a brand, its agencies and several ad platforms aligned, and much of that coordination is still done by hand. Creative Manager brings the media plan, specifications, assets, approvals and publishing into one shared workflow. Design partners already run real campaigns through it, and many of the important product and technical decisions are still open. The next step is to make it a product any agency can rely on every day. The hard part is making the open web as simple to buy as a walled garden. A walled garden has one platform and one set of rules. On the open web, every agency structures campaigns differently, every ad platform and publisher has its own formats and requirements, and several roles work on the same campaign. The product has to absorb that complexity without exposing it to the user. Getting the domain model, integrations and permissions right is what makes that possible, and what lets AI take on more of the coordination over time. Early work might include: * Completing the path from approval to publishing across the ad platforms our partners use. * Using AI to read media plans in whatever format an agency sends, with evals behind it and clear signals to the user where it is unsure. * Handling hundreds of assets per campaign, with bulk changes and naming conventions. HOW WE WORK * Stay close to the problem. Engineers spend time with customers and our campaign producers alongside product and design, so the people building the product understand the workflow, the edge cases and why the problem matters. Discovery is shared work, and we explore options with prototypes before committing to a solution. * Small teams, full ownership. The team decides how to solve the problem, how to structure the system and how to get it into production, and ownership continues after the code is merged. There is no separate architecture group handing down solutions. * Ship early and measure. We get something useful in front of users quickly, measure what happens and improve from there. Campaigns have fixed deadlines, so reliability, observability and recovery are part of product development from the start. * Use AI in the tools and in the product. We use Claude Code, Codex and other AI tools heavily in development, and engineers remain accountable for what ships. When AI is part of a product workflow, we treat evals, uncertainty, guardrails and failure modes as engineering problems in their own right. * Follow the problem across boundaries. A product problem might start in the UI and lead into an API, the domain model, an integration, the data platform or the streaming infrastructure that handles billions of events a day. We expect engineers to follow it far enough to solve it properly. QUALIFICATIONS * You’ve taken customer-facing products from an unclear starting point into production and run them long enough to see which of your decisions held up. * You’re a full-stack engineer in practice: you build complex UI flows for expert users and design the domain model, APIs and integrations behind them, with solid habits in performance, testing and failure handling. * You bring product judgment to engineering: you understand how users actually work, and you know when to invest in foundations and when to ship something simpler. * You use AI coding tools in your daily work, can explain how you verify their output, and can reason through a system and debug it without them. * You raise the standard of the team through design reviews, code review and clear written reasoning. For reference, we build in TypeScript, with Vue, Node and PostgreSQL. With AI tools, a new stack is quick to pick up, so we hire for judgment and fundamentals rather than experience with specific frameworks. BONUS IF YOU HAVE EXPERIENCE WITH Creative or content production tools, advertising technology, complex B2B workflows, third-party platform integrations, high-volume event data or video delivery. Or LLM features in production. APPLICATION As we review applications and interview on a continuous basis, please apply as soon as possible. Due to the high volume of applications received, we are unable to provide personalized feedback prior to the interview stage. Thank you for understanding! We conduct background checks on all SeenThis-hires to comply with our customers and protect business-critical information. We look forward to welcoming you to SeenThis!

Business Controller Are you a finance professional who loves the detail but lives for the conclusion? As Business Controller at SeenThis, you'll be the financial business partner to leaders across all our markets. You'll turn numbers into decisions and help managers get better at running their business. If you combine analytical rigor with a coaching, business-minded approach, this is your chance to shape how a fast-growing global company understands and acts on its numbers. About SeenThis The open web has massive untapped advertising potential, but video has historically underperformed here. SeenThis is changing that. As a video advertising partner, we prove the open web delivers exceptional results, capturing more attention with cost-effective video that keeps publishers profitable and the internet independent. Since 2017, we've served billions of streams for 5,000+ brands across 50+ countries. We believe brands deserve reach wherever audiences are, publishers deserve sustainable revenue, and the internet deserves to stay open. Our team of 130+ employees works globally from offices in Stockholm, Oslo, London, Paris, Singapore, Hong Kong, New York, and Sydney. We're expanding across all teams and constantly seeking new colleagues who want to make real impact in a fast-moving, collaborative environment where innovation happens daily. Do you want to be part of our journey, where we dare to discover, own it, and win together? Join SeenThis! About the role You'll own the analysis, understand the detail, and make the whole picture clear for those who don't. You'll connect market-level performance to the company's overall strategy. Managers should experience you as a partner who makes them better, not a control function they report to. Business Partnering & Coaching * Act as dedicated finance partner to market and functional leaders across all markets, supporting them in budgeting, forecasting, pricing and commercial decisions. * Review and challenge major deals, renewals and pricing exceptions before signing. You'll own the financial guardrails (margin floors, discount thresholds) and support Sales with deal-level profitability analysis. * Explain financial outcomes, drivers and trade-offs in clear, accessible terms. * Build financial literacy across the leadership community through proactive, pedagogical support. Analysis & Insight * Own recurring performance analysis (revenue, margin, cost-to-revenue, pipeline economics) per market and consolidated, with clear conclusions and recommendations. * Deliver ad hoc analyses and business cases for strategic initiatives, investments and organizational changes. * Own benefits tracking for strategic initiatives: define baselines, track realized savings and margin effects against the business case, and report deviations to the executive team. * Spot risks, deviations and opportunities early, and bring them to the right owner with a proposed way forward. Planning & Reporting * Drive the budget and forecast process across markets, including timelines, templates, quality assurance and challenge of submitted numbers. * Partner with People on workforce planning: headcount budgeting and forecasting, cost modelling of organizational changes, and compensation-related analysis. * Prepare management and board-level reporting, ensuring one consistent version of the truth across markets and systems. * Continuously improve controlling processes, models and tooling, including automation and AI-supported workflows. Success in this role looks like: leaders actively seek your input before decisions, and your analyses are accurate in the detail and clear in the conclusion. The organization understands not just what the numbers say, but why, and what to do about it. Qualifications Required * University degree in finance, business administration, economics or a related field. * Several years of experience in business control, FP&A or a similar role, ideally in a scale-up, SaaS or adtech environment. * Strong financial modelling and Excel/Google Sheets skills. * Experience running budget and forecast processes across multiple markets or business units. * The ability to explain complex financials clearly and confidently to non-finance stakeholders. * Fluency in English, spoken and written. Good to have * Experience with BI tools such as Power BI. * Experience with deal desk, pricing or commercial finance. * An interest in automation and AI-supported ways of working. * Swedish language skills. Application As we review applications and interview on a continuous basis, please apply as soon as possible. Due to the high volume of applications received, we are unable to provide personalized feedback prior to the interview stage. Thank you for understanding! We conduct background checks on all SeenThis-hires to comply with our customers and protect business-critical information. We look forward to welcoming you to SeenThis!