Sitoo

Driven by the belief that shopping should be simple and seamless, we help global fashion and lifestyle retailers by fulfilling our mission to create positive shopping experiences, every time, everywhere. Our vision is to empower retailers with the world’s leading Unified Commerce Platform and Point of Sale, removing the barriers between e-commerce, online marketplaces, and brick-and-mortar stores to support new shopping behaviors. We’re a fast-growing Swedish tech company trusted by global retailers in more than 20 countries, a number that keeps growing, and we have no intention of stopping anytime soon. As a member of our team, you’ll have the opportunity to influence the future of retail. Are you our next Technical Support Specialist we are looking for? YOUR MISSION AT SITOO Our Technical Support Specialists are the front-line faces of our Customer Care, responsible for delivering an exceptional and smooth support experience to our Nordic and global retailers. You are key to ensuring the "shopping flowfulness" of our clients by providing expert guidance, troubleshooting, and support for the Sitoo solutions. WHAT YOU'LL DO * Be the first point of contact for Nordic and global customers via phone, email, and chat (Swedish and English). * Work a flexible schedule that will transition to include day, evening, and occasional weekend shifts. * Provide expert troubleshooting for POS (Point-of-Sale) software (IOS & Android)& hardware (POS peripherals) * Manage the full ticket lifecycle, ensuring accurate documentation and a focus on first-call resolution. * Collaborate cross-functionally with Second Line, Product, and Dev teams to resolve complex incidents while maintaining customer ownership. * Enhance our knowledge base by creating and updating support articles and internal guides. * Champion Sitoo values, acting as a solution-oriented partner to ensure a positive shopping experience for every user. WHAT YOU’LL BRING TO THE TABLE * Fluent communication skills in both Swedish and English (written and verbal). * 1–3 years of experience in customer service, technical support, or a similar customer-facing role. * A genuine interest in technical problems and solutions, with a drive to learn how systems and apps work. * Basic troubleshooting skills for mobile apps (iOS/Android) and everyday software issues. * Service-minded and pedagogical, you enjoy helping users and explaining technical steps in a simple way. * Well-structured and organized, with the ability to manage a ticket queue and document your work. * Experience supporting SaaS solutions, preferably in a B2B environment, is a plus. Why Sitoo We dare to dream big, we have the courage to keep raising the bar, and we’re committed to being a force for good in retail. We believe in an inclusive culture where everyone feels a sense of belonging. We support each other, we win together, we celebrate success together, and we overcome challenges together. Today, we’re more than 120 dedicated experts with a positive and solution-oriented mindset. Most importantly, we take care of each other, and we never forget to have fun. The Good Stuff We care just as much about our team as we do about pushing the boundaries of retail. To make sure you have the support, balance, and energy to thrive, both in and out of the office, here is glimpse of what you get when you join us: * 30 days vacation * 5,000 SEK wellness benefit * Gym membership discount * Parental leave top-up * Occupational pension * Fika every Thursday * AW on Fridays * And more!

Join our highly skilled team — breaking new ground and shaping the future of retail. We dare to dream big, we have the courage to keep raising the bar, and we're committed to being a force for good in retail—helping both established and fast-growing brands meet the ever-changing expectations of their customers. Sitoo is a fast-growing technology company exploring how far we can take innovation to deliver the world's best Unified Commerce Platform and Point of Sale. Our technology is used in more than 20 countries—a number that keeps growing thanks to our incredible team. And we have no intention of slowing down. Are you the Application Security Engineer we're looking for? YOUR MISSION AT SITOO As a Application Security Engineer at Sitoo, you will work closely with our CISO, Senior Security Engineer, and engineering teams to support the secure development side of our platform. You will play a vital, hands-on role in securing our application code, repositories, and dependencies. You will take direct ownership of our application-level vulnerability backlog across our GitHub repositories, ensuring code fixes are triaged, released, and compliant with our SOC 2 SLA targets. By pairing a passion for security with an eagerness to learn, you will help triage findings, maintain CI/CD security gates, and empower our developers to safely leverage AI-assisted coding tools. WHAT YOU WILL DO * Actively track, prioritize, and remediate application and dependency vulnerabilities (Dependabot, Aikido) across ~184 active GitHub repositories to hit strict SOC 2 SLA targets. * Assist development teams with code-level security updates across npm, pnpm, Go, Ruby, Python, Dockerfiles, and GitHub Actions. * Help investigate and resolve breaking dependency upgrades, CI failures, and build issues caused by security updates. * Track merged security fixes through the release lifecycle to ensure they are successfully deployed and validated in production. * Contribute to improving repository-level security workflows, automated scanning, and CI/CD security gates. * Learn, help define, and monitor security guardrails for the safe use of AI-assisted development tools in product engineering. * Collaborate closely with our Senior Cloud & Infrastructure Security Engineer to escalate complex code or architectural risks while continuously growing your technical security expertise. WHAT YOU'LL BRING TO THE TABLE * Foundational knowledge of application security concepts, secure coding practices, and common vulnerabilities (OWASP Top 10). * Familiarity with at least one programming language (such as Python, Go, Ruby, or JavaScript/TypeScript) and a hands-on drive to test PRs, update libraries, and fix build breakages. * Basic understanding of version control (GitHub), repository management, and CI/CD pipelines. * A proactive, problem-solving mindset with a genuine enthusiasm for clearing security technical debt and learning modern AppSec practices. * Interest in AI-assisted development and a basic awareness of AI-related code security risks (e.g., hallucinated packages, unsafe generated patterns). * Confident, clear communication skills to collaborate effectively across development teams and foster a culture of shared security ownership. * Professional English, both verbal and written. WHY SITOO We dare to dream big, we have the courage to keep raising the bar, and we’re committed to being a force for good in retail. We believe in an inclusive culture where everyone feels a sense of belonging. We support each other, we win together, we celebrate success together, and we overcome challenges together. Today, we’re more than 120 dedicated experts with a positive and solution-oriented mindset. Most importantly, we take care of each other, and we never forget to have fun. The Good Stuff We care just as much about our team as we do about pushing the boundaries of retail. To make sure you have the support, balance, and energy to thrive, both in and out of the office, here is glimpse of what you get when you join us: * 30 days vacation * 5,000 SEK wellness benefit * Gym membership discount * Parental leave top-up * Occupational pension * Fika every Thursday * AW on Fridays * And more!

Join our highly skilled team of engineers, designers and product managers - breaking new ground and shaping the future of retail. We dare to dream big, we have the courage to keep raising the bar, and we’re committed to being a force for good in retail - helping both established and fast-growing brands meet the ever-changing expectations of their customers. Sitoo is a fast-growing technology company exploring how far we can take innovation to deliver the world’s best Unified Commerce Platform and Point of Sale. Our technology is used in more than 20 countries - a number that keeps growing thanks to our incredible teams in Engineering & Product. And we have no intention of slowing down. Are you the Senior iOS Engineer we’re looking for? YOUR MISSION AT SITOO At Sitoo, we're building a modern retail platform with global ambitions - and we’re looking for a Senior iOS Engineer to help shape that future. In this role, you'll work hands-on in our iOS codebase, build features used by retailers across the world, and contribute to architectural improvements that set the foundation for long-term success. You’ll collaborate closely with product and design, and help level up your peers through code reviews and knowledge sharing. WHAT YOU WILL DO * Develop and maintain features in our iOS app using Swift and modern iOS frameworks. * Improve performance, stability, and scalability while reducing technical debt and modernizing our codebase. * Contribute to architectural discussions and help shape technical direction in partnership with Staff Engineers and Tech Leads. * Write clean, testable, and maintainable code that supports our product and performance goals. * Collaborate closely with Product, Design, QA, and other engineers to deliver a world-class user experience. * Participate in code reviews, pair programming, and knowledge sharing sessions. * Contribute to team processes, engineering practices, and continuous improvement efforts. WHAT YOU'LL BRING TO THE TABLE * Solid experience building and maintaining complex iOS apps in Swift. * Familiarity with Kotlin Multiplatform (KMP) or interest in cross-platform development approaches * A strong understanding of mobile architecture, system design, and design patterns. * A product mindset - you enjoy working with cross-functional teams to solve real customer problems. * Experience working in an agile team environment with CI/CD, feature flags, and other modern workflows. * A collaborative and supportive approach to teamwork and code quality. * Fluency in English, both written and spoken. WHY SITOO We are forward thinkers. By turning curiosity into knowledge - and knowledge into continuous improvement - we break new ground and shape the future of retail. We believe in an inclusive culture where everyone feels like they belong. We support each other, win together, celebrate success together, and overcome challenges together. Today, we are close to 120 dedicated experts with a positive and solution-oriented mindset. Most importantly, we take care of each other, and we never forget to have fun. The Good Stuff We care just as much about our team as we do about pushing the boundaries of retail. To make sure you have the support, balance, and energy to thrive, both in and out of the office, here is glimpse of what you get when you join us: * 30 days vacation * 5,000 SEK wellness benefit * Gym membership discount * Parental leave top-up * Occupational pension * Fika every Thursday * AW on Fridays * And more! This is a hybrid role based in Stockholm or Gothenburg. Please note that we are currently unable to offer relocation support for this position, so you’ll need to hold a permanent residence permit in Sweden.

Join our highly skilled team of developers - breaking new ground and shaping the future of retail. We dare to dream big, we have the courage to keep raising the bar, and we’re committed to being a force for good in retail - helping both established and fast-growing brands meet the ever-changing expectations of their customers. Sitoo is a fast-growing technology company exploring how far we can take innovation to deliver the world’s best Unified Commerce Platform and Point of Sale. Our technology is used in more than 20 countries - a number that keeps growing thanks to our incredible team of developers. And we have no intention of slowing down. Are you the Android Engineer we’re looking for? YOUR MISSION AT SITOO As an Android Engineer at Sitoo you will work as part of a small and agile team of developers with the goal of developing technology to provide the best Point of Sales and Unified Commerce Platform in the world. Your specific focus will be on continuing pushing the boundaries for what a POS ( point of sale ) can be. We are building everything natively in Kotlin. We expect you to help us continuously improve our architecture, infrastructure and ways of working with your experience. WHAT YOU'LL DO * Build our POS in Kotlin. * Work with internal and external stakeholders. * Improve our infrastructure. * Work and improve our app architecture. WHAT YOU'LL BRING TO THE TABLE * You have probably been working the last 5+ years as a professional building applications in a team. * Have a great knowledge of UI, common design patterns, and tests. * Professional English, both verbal and written. * Master’s degree in computer science or similar * Citizen of an EU country or have a current work permit for Sweden WHY SITOO We are forward thinkers. By turning curiosity into knowledge - and knowledge into continuous improvement - we break new ground and shape the future of retail. We believe in an inclusive culture where everyone feels like they belong. We support each other, win together, celebrate success together, and overcome challenges together. Today, we are close to 120 dedicated experts with a positive and solution-oriented mindset. Most importantly, we take care of each other, and we never forget to have fun. The Good Stuff We care just as much about our team as we do about pushing the boundaries of retail. To make sure you have the support, balance, and energy to thrive, both in and out of the office, here is glimpse of what you get when you join us: * 30 days vacation * 5,000 SEK wellness benefit * Gym membership discount * Parental leave top-up * Occupational pension * Fika every Thursday * AW on Fridays * And more!

Join our highly skilled team of developers - breaking new ground and shaping the future of retail. We dare to dream big, we have the courage to keep raising the bar, and we’re committed to being a force for good in retail - helping both established and fast-growing brands meet the ever-changing expectations of their customers. Sitoo is a fast-growing technology company exploring how far we can take innovation to deliver the world’s best Unified Commerce Platform and Point of Sale. Our technology is used in more than 20 countries - a number that keeps growing thanks to our incredible team of developers. And we have no intention of slowing down. Are you the Senior iOS Engineer we’re looking for? YOUR MISSION AT SITOO At Sitoo, we're building a modern retail platform with global ambitions - and we’re looking for a Senior iOS Engineer to help shape that future. In this role, you'll work hands-on in our iOS codebase, build features used by retailers across the world, and contribute to architectural improvements that set the foundation for long-term success. You’ll collaborate closely with product and design, and help level up your peers through code reviews and knowledge sharing. ABOUT THE TEAM Merchant Solutions is where we turn complex retail challenges into simple, high-impact experiences. We build products that help merchants work more efficiently, grow with confidence, and get more value from their daily operations - by reducing friction, easing operational complexity, and turning data into actionable insights. We work in a modern, empowered product environment with small cross-functional teams, close collaboration between engineering, product, and design, and a strong focus on outcomes over output. You’ll help shape both what we build and how we build it through rapid discovery, prototyping, iteration, and high-quality delivery. If you thrive where creativity meets ownership - and where teams solve problems end-to-end from discovery to delivery, Merchant Solutions could be a match for you. WHAT YOU WILL DO * Develop and maintain features in our iOS app using Swift and modern iOS frameworks. * Improve performance, stability, and scalability while reducing technical debt and modernizing our codebase. * Contribute to architectural discussions and help shape technical direction in partnership with Staff Engineers and Tech Leads. * Write clean, testable, and maintainable code that supports our product and performance goals. * Collaborate closely with Product, Design, QA, and other engineers to deliver a world-class user experience. * Participate in code reviews, pair programming, and knowledge sharing sessions. * Contribute to team processes, engineering practices, and continuous improvement efforts. WHAT YOU'LL BRING TO THE TABLE * Solid experience building and maintaining complex iOS apps in Swift. * Familiarity with Kotlin Multiplatform (KMP) or interest in cross-platform development approaches * A strong understanding of mobile architecture, system design, and design patterns. * A product mindset — you enjoy working with cross-functional teams to solve real customer problems. * Experience working in an agile team environment with CI/CD, feature flags, and other modern workflows. * A collaborative and supportive approach to teamwork and code quality. * Fluency in English, both written and spoken. WHY SITOO We are forward thinkers. By turning curiosity into knowledge - and knowledge into continuous improvement - we break new ground and shape the future of retail. We believe in an inclusive culture where everyone feels like they belong. We support each other, win together, celebrate success together, and overcome challenges together. Today, we are close to 100 dedicated experts with a positive and solution-oriented mindset. Most importantly, we take care of each other, and we never forget to have fun. The Good Stuff We care just as much about our team as we do about pushing the boundaries of retail. To make sure you have the support, balance, and energy to thrive, both in and out of the office, here is glimpse of what you get when you join us: * 30 days vacation * 5,000 SEK wellness benefit * Gym membership discount * Parental leave top-up * Occupational pension * Fika every Thursday * AW on Fridays * And more! This is a hybrid role based in Stockholm or Gothenburg. Please note that we are currently unable to offer relocation support for this position, so you’ll need to hold a permanent residence permit in Sweden.