Telavox AB

JOIN TELAVOX AS GTM ENGINEER We're looking for someone to join our GTM Engineering team with a focus on our AI Receptionist. When our largest enterprise customers bring our AI Receptionist product, you join our delivery team as the AI expert. You help design and configure the AI solution, connect it to our stack, and make sure it delivers real value. The best solutions don't stay one-offs; they get built into our scalable mass-market product. ABOUT THE JOB Our delivery team owns the overall delivery; you bring the deep AI knowledge. You'll map customer processes, shape the AI solution with their stakeholders, and configure AI agents, integrations and automated workflows on the Telavox stack. What you learn goes back to product and engineering to be built into the core product. Your day-to-day work may include: * Meeting enterprise customers to find where AI and automation create value * Designing solutions and building business cases and ROI with the customer's own data * Configuring AI voice agents, integrations and workflows, and solving problems along the way * Acting as the AI expert in large delivery projects and helping colleagues level up * Guiding customers, from IT to management, towards AI-assisted call and case handling * Feeding repeatable solutions and AI market insights back to product and engineering ABOUT YOU You're the person others turn to when it comes to AI. You're as comfortable in a customer workshop as in a complex configuration; you build trust at every level, and you have strong opinions on what good AI should sound and feel like. What we're looking for: * Deep, hands-on experience with AI, automation, and integrations * Clear communicator with both technical and business stakeholders * Quick to learn new tools and comfortable defining things as you go * Strong analytical and problem-solving skills * Professional Swedish and English, written and spoken Bonus skills: * Experience with AI voice or automation tools such as n8n * Experience with telephony, UCaaS, or contact center technology JOIN US AT TELAVOX 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! HOW TO APPLY! At Telavox, we don’t focus on fitting in. We focus on making room for everyone, regardless of background, experience, or who you are. We’re always looking for great talent, and we review applications on an ongoing basis. If you’re excited about joining an innovative, AI-driven telecom company, we’d love to hear from you! Apply with your CV and cover letter in English. Please note that, in accordance with GDPR, we only accept applications through our recruitment system, not by email. For any questions, feel free to reach out to Hiring Manager Karl Månsson at Karl Månsson at karl.mansson@telavox.com. We review applications continuously, and internal candidates are welcome to talk to Karl first. Learn more about what we do! ⬇️

Join Telavox as a Security Engineer 🔐 Are you a hands-on security engineer who enjoys being close to the code, the systems, and the teams building them? At Telavox, security is not a gate at the end of development. It is an embedded capability that enables us to move fast, safely, and at scale. Telavox is a fast-growing digital telco that combines the reliability of telecom with the agility of SaaS across Europe and across the globe. As our platform grows, security becomes a force multiplier, not just protecting what we build, but actively enabling engineers to ship better and safer software every day. We are growing our Security Engineering team and looking for a Security Engineer to join our engineering organisation. You will work side by side with our Security Engineering Lead, sharing the same mission and many of the same activities, and bringing your own depth and perspective to the team. Together you will make security a built-in property of every system we ship, by making the secure way the easy way for every engineering team. About the job As a Security Engineer, you are part of the engineering execution layer that makes security real across the Platform organisation. You work across product and platform teams, building paved roads, secure defaults, and standards that teams adopt as their own, instead of doing every team's security for them. You are a close partner to the Security Engineering Lead, who sets direction and priorities for the function. You complement each other: you share the work, challenge each other's thinking, and divide focus areas based on where your strengths are deepest. You also help bridge the gap between the CISO's strategic direction and day-to-day engineering reality, turning security goals into concrete engineering outcomes. Your day-to-day work includes: Build and evolve paved roads that make secure choices the default, such as vulnerability management workflows, secrets handling, and secure-by-default patterns in CI/CD Work cross-functionally with engineering teams, understanding their context and helping them adopt security improvements in a way that fits how they build Own and evolve vulnerability management, SAST/DAST, dependency scanning, and secrets scanning across our code and services, and make sure findings actually get fixed Translate risks and requirements from customers, operators, audits, and the risk register into concrete, sized work for the right teams, and follow up so it lands and stays landed Triage and coordinate responses to emerging threats: assess severity, involve the right teams, and drive issues to resolution Share ownership of the security roadmap with the Security Engineering Lead, and take clear ownership of the areas where your experience is strongest The role is based either at our new HQ in Malmö or in our Stockholm office. About you You are a pragmatic, hands-on security engineer who enjoys working closely with engineering teams and across team boundaries. You are comfortable moving between code, tooling, and architecture discussions, and you care about making security scalable, practical, and usable. You are just as comfortable working independently as you are in a small team where you and a colleague share responsibility for a broad area. You believe security works best when it is distributed, automated, and embedded, not bolted on in the end. You lead through explanation and good defaults rather than gates and approvals. You think ahead about what embedded security looks like when engineering is increasingly AI-augmented: agent credentials, MCP and tool-use boundaries, and secure-by-default workflows for code that humans and models write together. We are looking for someone with: A hands-on background in software or platform engineering, with real comfort in the terminal, able to run scans, inspect output, and file a PR when needed At least 3-5 years of professional experience in software engineering, platform engineering, DevOps, or a closely related technical role Demonstrated experience with the security tooling landscape, such as vulnerability management, SAST/DAST, dependency scanning, and secrets scanning, understanding trade-offs, not just installation Experience building shared tooling, standards, or paved roads that other engineering teams adopt A teaching and enabling mindset: sharing knowledge, running hands-on deep-dives, and leaving capability behind rather than creating dependency Strong ability to collaborate with engineers across teams, influence without formal authority, and translate security risks into practical engineering work A collaborative way of working with a lead and peers, including sharing context, dividing focus areas, and giving and receiving honest feedback Fluent English, written and spoken. Swedish is a plus Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Hiring Manager Filip Ahlberg at filip.ahlberg@telavox.com Learn more about what we do! ⬇️

Join Telavox as an Engineering Manager We're looking for an Engineering Manager who wants to establish a new function in an environment of rapid growth, someone who can earn trust across engineering teams they don't manage and knows when to add structure and when to stay out of the way. You'll combine hands-on technical credibility with the judgment to know how much rigor a given moment actually needs. If you enjoy building structure for things teams already are working with on their own, working across team boundaries, and helping engineers get better at owning what they ship, this is your opportunity to shape how Telavox runs production. About the job Production Engineering (PE) builds lasting structure around how Telavox runs production: reliability standards, on-call setup, and change/release management. These aren't new topics for us; what's new is the dedicated ownership we're building around them, starting with you. Your role will be to open the ground here, prioritising whichever area you can move fastest on first. You'll work across teams you don't manage day-to-day, building the standards and processes that let engineering teams run production more reliably and change it more safely. Telavox supports operators across the Nordics and globally, and as we bring on more of them, keeping things reliable while we change them safely becomes strategically critical to how we scale. We expect this function to grow into a team over time. Your day-to-day work will include: Mapping today's practices (on-call, incident follow-up, release/change process) and turning what you find into a concrete starter kit or standards Owning the reliability foundation: error-budget accounting, paging, and runbook platforms Shepherding change and release practice, including our operator-facing change interface Working closely with engineering teams and their managers to drive adoption without direct authority over their roadmaps Identifying where AI-assisted tooling can meaningfully reduce toil (e.g., incident/RCA tooling) About you You're comfortable being one of the first names on a small, high-trust function, building credibility through hands-on delivery rather than a large team underneath you from day one. You may come from an SRE, incident management, or production engineering background, or from a release/change management and process background with strong technical grounding. Key skills and experience we're looking for: Experience with production reliability practices (SLIs/SLOs, incident management, on-call) and/or change & release management in a live, customer-facing platform Comfortable driving standards and adoption across teams you don't formally manage Confident operating with ambiguity: the structure around this work is still taking shape Solid technical grounding, enough to be credible in incident command or architecture-adjacent conversations Strong communicator, able to work with engineering teams, EMs, and external operator counterparts alike Experience from a SaaS or B2B environment, ideally having felt firsthand where formal change-board processes cause pain or friction Join us at Telavox 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! How to apply! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Hiring Manager Filip Ahlberg at filip.ahlberg@telavox.com Learn more about what we do! ⬇️