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The Distributor Sales Manager – North Europe is a key member of the EMEA Sales team, with responsibility for driving revenue growth and market share across the Baltics, Nordics, Belgium, Denmark, and Ireland. The individual in this role will lead the management of indirect channels to deliver on the company’s growth plans for our advanced inspection portfolio, including NDT (UT, PA, TOFD, ET) and RVI products. In addition to bringing technical and commercial expertise, the individual in this role will play a collaborative role in driving business results and profitability. S/he will act as a true business partner to our distributors, pushing the strategy and value creation for end-users. Day-to-day, the role will have primary responsibility for planning, implementing, managing, and controlling all sales-related activities within the partner network. S/he will have the ability to navigate a complex technical market and contribute to optimizing the sales cycle. This individual must also possess strong communication skills and the ability to collaborate effectively with Application Engineers, Product Management, and Senior Executives. Tasks To be a strategic partner to our distribution network, driving sales performance for Ultrasonic (UT, PA, TOFD), Eddy Current (ET) and Remote Visual Inspection (RVI) product lines. To provide insightful analysis into territory performance, pipeline health, and forecast accuracy that leads to substantive business improvement in the North Europe region. To play a leading role in identifying, recruiting, and onboarding new channel partners in under-penetrated markets. To ensure strong technical enablement of partners by coordinating training and support for complex applications. To act as an agent of change for the business, driving the adoption of new product launches and marketing initiatives within the distributor network. To manage the sales cycle effectively, from lead generation support to deal closure, ensuring partners remain focused on Evident’s strategic goals. To travel frequently (approx. 30-50%) across the region to support partners and visit key accounts. Requirements Bachelor’s degree in Engineering (Mechanical, Electrical, Material Science) or a related technical field; or equivalent commercial experience. Minimum of 3–5 years of experience in technical sales or channel management, preferably within the NDT, Inspection, or Test & Measurement industry. Distributor management experience with a proven track record of growing indirect sales channels in international markets. Strong CRM experience (Salesforce.com or similar) and ability to manage sales forecasting and reporting. Interpersonal and negotiation skills, capable of coaching partners, providing feedback, and evaluating performance. Strong commitment to business ethics and integrity. Fluent in English (corporate language); knowledge of a Nordic language, Dutch, or German is a strong advantage. Proficient technical awareness of NDT methods (specifically UT, PA, TOFD, or ET) and/or RVI/XRF technologies is desirable. Benefits Working from home / Flexible working environment (aligned with territory needs). Company Car or Car Allowance (standard for field sales roles). Competitive Salary + Performance-based Bonus/Commission. Supplementary pension contribution. Above-standard healthcare options (depending on country of contract). 25 days of holiday (or aligned with local country standards). Anniversary awards for years worked. International working environment with opportunities for development within a global organization.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our London office as the Manager Platforms Account Management UK. The UK is a cornerstone market for Adyen, with one of the most mature Platform and Marketplace portfolios within Adyen.In this role, you will serve as a vital leader responsible for driving the execution, operational health, and strategic direction of our UK Platforms Account Management team. As a second-level manager, you will oversee a hybrid team consisting of both Team Leads (People Managers) and Senior Account Managers (Individual Contributors). You thrive on translating high-level market visions into concrete, actionable milestones, driving mid-term portfolio growth, and coaching people managers and senior AMs into true organizational leaders. Your mission is to ensure that the Platforms and Marketplaces receive the operational framework, consultative guidance, and financial product capabilities required to scale their ecosystems successfully to unlock their full potential on Adyen’s platform. WHAT YOU'LL DO * Deliver Commercial Goals: Deliver 12–18 month commercial targets and revenue growth for the Platforms portfolio. Establish goals, accurate forecasting, and commercial strategies that maximize user/sub-merchant adoption across our platform accounts. * Scale a Hybrid Team: Upskill Team Leads into strategic people leaders, and simultaneously mentoring and coaching Senior Account Managers (ICs). Guide the team through complex account planning, contract renegotiations, and high-stakes executive engagements. * Relationship Excellence: Build trust with high-value enterprise contacts and act as the escalation point before the Head of AM. Serve as a senior trusted advisor to c-suite executives at major Platforms and Marketplace. Mentor teams to uncover commercial opportunities and guide high-stakes renegotiations. * Optimize Performance: Lead initiatives to streamline complex platform workflows (e.g., sub-merchant onboarding, compliance/KYC, and payout structures) to protect team bandwidth and drive "Account Management at scale". * Embody Adyen Formula: Exemplify and coach teams on the Adyen Formula and Leadership Expectations. Act as a culture carrier to foster cross-functional collaboration with Sales, Product, Tech, and Marketing. WHO YOU ARE * A Leader of Leaders and Senior ICs: Proven experience acting as a second-level manager, with a passion for guiding, mentoring, and upskilling people managers into high-performing commercial leaders. And in parallel effectively keeping senior individual contributors motivated and strategically aligned. * A Platforms & SaaS Ecosystem Expert: Deep knowledge of the payments industry with a clear understanding of the operational challenges, API frameworks, onboarding nuances, and financial regulations impacting Platforms and Marketplaces. * Commercially Sharp & Analytical: Possess a pristine track record of defining mid-term pipeline goals, managing complex client negotiations, and connecting complex data points into a single cohesive strategy to help platforms unlock new monetization streams.. * An Astute Decision Maker: Display exceptional situational judgment, with the ability to comfortably navigate difficult internal trade-offs, confidently communicate vertical decisions, and make the correct mid-term operational calls for portfolio health. * A Cross-Functional Advocate: A strong internal communicator who can navigate complex environments both internally and externally, remove regional roadblocks using past experience, and advocate fiercely for the vertical team structure. REQUIRED QUALIFICATIONS * 7–10+ years of experience in senior commercial roles within Account Management, Customer Success, or Business Development, including a strong track record of managing people managers or multi-level teams. * Deep operational experience within the SaaS, B2B Platform, and/or Marketplace ecosystem, with a solid grasp of embedded financial products. * Proven experience within Fintech or Enterprise Payments is highly preferred to support the high technical maturity and nuanced discussions required by our Platform and Marketplace portfolio. * Strategic Mindset with a Global Perspective: Proven ability to move beyond tactical execution to mid-term partnership scaling, working on strategic projects at a regional vertical level while maintaining a global perspective to scale local operational successes. * Full professional proficiency in English. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team lead, Account Management We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our customers. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do * Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, business and payments advisory, contract negotiations, product roadmap discussions, and executive engagement. * Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our platform customers. * Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level * Create an inspiring and collaborative team environment with an open communication/feedback culture. * Recruit new team members in line with the Adyen culture and required skillset. Who you are * An energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skills. * Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment. * An excellent communicator and team player with strong management skills and technical aptitude. * Curious by nature and a builder at heart, you thrive working and iterating on net new products and features. Minimum Qualifications: * 3+ years experience in managing teams and building executive level enterprise relationships. * 5+ years experience in account management, business development, consulting, or a related field. * Experience in enterprise payments and financial services and/or working within a SaaS platform or marketplace environment * Full professional proficiency in English. Other Job Details: * Based out of our London office * Full-time position * Some domestic and international travel required Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank. Kindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel. To support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more. Kindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined. We’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful. You can learn more about us in Forbes and The New York Times. THE ROLE We're hiring a Director of Lifecycle Marketing to define and scale our member communications strategy. In this role, you'll build a best-in-class, global omni-channel lifecycle engine, optimizing the member experience while developing the strategy, systems, and playbooks that drive engagement across our hosting and traveling flywheel. You'll partner cross-functionally to connect a strong digital product experience with the storytelling and emotional connection of a lifestyle brand, creating personalized customer journeys that deepen engagement and drive long-term loyalty. This is a player-coach role: you'll be hands-on to build Kindred’s lifecycle marketing foundation before scaling impact through a team you hire and develop. As such, success in this role requires equal parts thought leadership and execution. You'll constantly prioritize opportunities, identify the highest-leverage member problems to solve, and build the systems and experiences that drive meaningful business impact. This role is ideal for someone who combines creativity with strong technical, analytical, and operational skills and thrives in a fast-paced, collaborative startup environment. You will be Kindred’s first Lifecycle marketing hire, where you will establish and lead Kindred’s lifecycle marketing function and report into the Head of Growth. WHAT YOU'LL DO * Own hosting and travel activation communications experience: Own the strategic roadmap, execution, and optimization of customer communications across email, SMS, push notifications, in-app messaging, and emerging lifecycle channels. Optimize existing programs, as well as leverage insights to iterate and launch new strategies to activate Kindred members across various audience segments. * Establish Lifecycle function. Establish cross-functional processes for campaign execution, measurement, and reporting. Partner with Data Engineering and Analytics to develop actionable lifecycle performance insights and evolve the data infrastructure that powers personalization, automation, and decision-making. Define lifecycle messaging best practices to deliver consistent, customer-centric experiences, and proactively identify and advocate for the people, tools, and resources needed to support the team's growth and long-term success. * Hone our GTM muscles. Develop messaging playbooks in partnership with PMM for new product launches and marketing campaigns, continuously improving with each iteration. Partner across Product, Engineering, Creative, and Marketing to bring together technical, creative, and lifecycle requirements and deliver seamless, end-to-end customer experiences. * Be a thought leader on existing members. Serve as the voice of the member by translating lifecycle performance into actionable insights. Regularly share results, learnings, and customer trends to deepen the organization's understanding of member segments, their journeys, and the behaviors that drive hosting, travel activation and long-term engagement. * Build a world-class lifecycle engine. Continually evolve the strategic direction of Kindred's lifecycle marketing discipline by bringing the latest advances in AI, personalization, experimentation, and marketing technology into our member experience. Champion new ways of working that improve efficiency, increase relevance, and unlock step-function growth. WHAT'S REQUIRED * 12+ years of experience in lifecycle marketing and CRM strategy, ideally in consumer marketplace, membership, or network-based products. * Proven track record in building high volume lifecycle programs that drive measurable business outcomes. * You've worked closely with PM’s, Brand, Data, and Engineering teams and have strong project management and communication skills. You can write actionable engineering requirements and creative briefs in the same week. * Analytical mindset, with proven ability to gain insights from high-volume, complex, and omni-channel existing programs, and turn them into actionable results. Strong point of view on lifecycle data infrastructure and pipelines. * Mobile-first experience preferred. Deep experience with mobile and app channels – push, in-app, SMS, WhatsApp – with a strong point of view on channel strategy. * Hands-on experience in building campaigns and workflows, and working knowledge of optimal build-out of canvases, customer segments, and automations. * Equally comfortable rolling up sleeves to execute campaigns on an ongoing basis as you are building a strategy * Scrappy and self-directed: you don't wait for perfect data or a perfect brief. You can make progress toward goals even when there’s ambiguity or a lack of existing process. * Must have experience with Braze, CDP integrations, AI personalization and localization tooling. OUR BENEFITS: At Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection. Our openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data. * Competitive cash compensation and equity * Comprehensive health benefits * Flexible time off, plus 12 paid holidays per year * 21 credits per year to stay in Kindred homes * $4,000 annual travel stipend to help offset travel-related costs * Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco * Regular team and company offsites to connect, collaborate, and build together * A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry * A culture of high standards, feedback, and continual growth We are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: * The work we do and the innovation we drive * Our values of share, care and dare * A workplace culture that fosters creativity, diversity and autonomy * Our borderless, global framework, which enables seamless collaboration The role Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe. As a Product Manager at Valtech you are a strategic force on every engagement you touch. You don't just manage a product backlog, you shape the direction of the work, align the people around it, and ensure that both our clients and our teams are moving toward the same goal with clarity and conviction. You demonstrate a rare combination of product craft and leadership presence. You're as comfortable in a C-suite conversation as you are in a sprint review. You actively push the boundaries of how digital products are built, and you demonstrate genuine enthusiasm for how AI and emerging tooling can change what's possible for your team, for your clients, and for the quality of what gets shipped. You bring +10 YEARS of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: * A curious problem solver who challenges the status quo * A collaborator who values teamwork and knowledge-sharing * Excited by the intersection of technology, creativity and data * Experienced in Agile methodologies and consulting Role responsibilities * Define and own the product vision for your engagement by ensuring both the Valtech team and client stakeholders understand where the work is headed and why every decision connects back to that direction. * Steer client and internal teams toward shared alignment, proactively resolving tension between business priorities, delivery constraints, and user needs before they become blockers. * Build and sustain trusted relationships with senior client stakeholders, acting as a consistent, credible point of contact for product decisions, trade-offs, and strategic direction. * Lead discovery and delivery in tandem by maintaining a clear, prioritized roadmap that reflects user needs, client goals, and technical realities, while keeping the team focused on outcomes over outputs. * Champion the use of AI tooling across the SDLC, from accelerating research, analysis, and requirements work to improving the speed and quality of delivery cycles, and actively coach your team and clients on practical application. * Demonstrate executive presence in every client interaction by communicating with clarity, confidence, and authority whether you're presenting a roadmap, navigating scope conversations, or managing escalations. * Identify risks across delivery, stakeholder alignment, and commercial health; surface them early with proposed mitigations and lead the response when things need to move quickly. * Own or co-own the product roadmap, using insight from users, data, and client strategy to make confident prioritization decisions and articulate the rationale clearly to all levels of the organization. * Identify opportunities to extend or expand Valtech's engagement within your accounts, supporting commercial conversations with delivery credibility and strategic insight. * Develop more junior product and delivery team members through active mentorship, on-the-job coaching, and modeling what great looks like. * Contribute to the evolution of Valtech's Product Practice by sharing what you're learning about AI tooling, delivery approaches, and client engagement in ways that raise the bar across the team. Must have qualifications To be considered for this role, you must meet the following essential qualifications: * Demonstrable experience as a Senior Product Manager in a digital consultancy or agency environment, with a track record of leading product delivery on complex client engagements. * Proven ability to align cross-functional teams and senior client stakeholders around a shared product direction by navigating competing priorities, ambiguity, and organizational complexity with confidence. * Strong executive presence and communication skills. Able to frame problems, present recommendations, and lead difficult conversations with clarity and credibility at all levels, from delivery teams to C-suite. * Hands-on experience leveraging AI tools to accelerate the SDLC. Areas of experience may include, but are not limited to, AI-assisted synthesis, requirements generation, prototyping, documentation, delivery reporting, development, and the ability to introduce these practices meaningfully to teams and clients. * Genuine curiosity about how AI and emerging technology can be applied to product work. You follow developments in the space, experiment with new tools, and bring informed perspectives on what's practical and valuable. * Experience owning product roadmaps and backlogs end-to-end, with a sharp instinct for prioritization and a clear methodology for making and communicating trade-off decisions. * Solid commercial awareness. Understanding of SOW management, budget health, and how delivery decisions connect to revenue and margin outcomes for Valtech and the client. * Experience in Agile delivery environments, with the ability to adapt frameworks to the needs of the engagement rather than apply them rigidly. * A track record of developing others, whether through formal mentorship, line management, or leading by example in a team environment. * Being a natural collaborator and dot-connector, bringing people into alignment through clarity, empathy, and conviction rather than authority. * Having strong intellectual curiosity, particularly about the rapidly evolving AI landscape and its implications for how digital products are built and managed. * Being a confident and polished communicator, adapting communication style to different audiences and operating comfortably in both technical discussions with engineers and board-level strategy conversations. * Having strong commercial awareness and strategic thinking, with the ability to identify opportunities within client relationships and help develop them responsibly. * Leading by example on engagements, setting a high bar for quality, professionalism, and creative ambition in how work is delivered. * Focusing on outcomes over outputs, prioritizing the real impact and value of the work rather than simply completing deliverables. * Showing strong initiative and a clear bias toward action, balanced with the judgment to pause, align stakeholders, and move forward with clarity when needed. Nice to have qualifications * French language proficiency is required, including both conversational and written communication skills. The benefits This is a full-time position based in Montreal/Toronto. The offered salary range is 100,000 - 145,000 CAD annually, depending on experience and location. Valtech offers a comprehensive benefits package effective after three months of continuous service: * A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage. * Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program. * A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech. * A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service. * Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year. * Personal Technology Reimbursement – $30/month for every employee-offered on day 1. * We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed. Your application process Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The People Operations and Insights team drives project management rigor for the People team and our stakeholders. We empower and enable innovative, connected People products and programs that advance our shared goals and support sustainable growth. As a Project Manager on our team, you will be responsible for working across our People pillars to champion our delivery across all impacting project/program and portfolios. You will manage projects end-to-end or cross functionally, effectively navigating complex organizational dynamics. You will utilize structured project management methodologies to ensure successful delivery and adoption of high-priority initiatives with our internal team and our users. WHAT YOU’LL DO RESPONSIBILITIES * Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation. * Develop and implement project plans, optimize workflows and ensure all stakeholders are informed and engaged throughout the process. * Monitor project progress, identify potential risks, and proactively implement mitigation strategies to ensure timely and successful project delivery. * Collaborate with cross-functional teams, including legal, finance, and engineering to identify areas for improvement in processes and controls. * Establish and maintain effective project governance, ensuring that all project activities, decisions, and key milestones comply with standards and best practices. * Prepare materials to present to senior leadership, internal and external stakeholders, and users. * Foster a culture of collaboration, experimentation, and continuous improvement within the People team. WHO YOU ARE Requirements We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these, we encourage you to apply. Preferred qualifications are a bonus, not a requirement. * Have 7+ years of experience in project management, business operations, strategy, or consulting, with at least 2 years operating within an HR team at a company. * A proven track record of navigating complexity and driving results with a balance of urgency and thoughtfulness. * Experience working cross-functionally with teams like HR, Finance, Legal, Product, Tech and Leadership. * Strong analytical and problem-solving skills with a data-driven mindset aimed at informing decision making. * Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and persuasively to various stakeholders. * Proficiency in project management tools (e.g., Asana, Jira, Airtable) and methodologies (Agile, Scrum, Waterfall, etc.). * Strong cross-functional collaboration abilities and a proven track record of building trust and driving alignment across teams. * Ability to work autonomously in a fast-paced, high-growth environment, managing multiple projects simultaneously. PREFERRED QUALIFICATIONS * Experience with change management frameworks (e.g. Prosci ADKAR® Model) * Experience building and deploying enablement and training materials * Experience across HR systems (e.g. HCM, ATS, LMS, CRM) * Experience working with AI tools to increase productivity * Advanced Mac OS and Google suite skills (Gmail, Docs, Sheets, Slides)
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The Hospitality vertical is one of the fastest growing parts of Adyen’s business where we have seen success with businesses like Hilton, Citizen M, Belmond in the Enterprise space and also with SaaS platforms like Oracle and Mews. The key to our success is partnering closely with our customers to identify their needs, support their growth and drive success for the Hospitality vertical. We define Hospitality as any business operating in the Hotels, Resorts, Cruise or Amusement space. About the Role As a Senior Vertical Strategy Manager, Hospitality you will own the commercial growth and success of the Hospitality vertical at Adyen. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. You will partner closely with the Head of F&B and Hospitality and contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing customers within the vertical. As the Senior Vertical Strategy Manager, Hospitality, you will play a pivotal role in shaping and executing Adyen’s growth strategy within the hospitality sector. This is a global role with a primary focus on the NA and EMEA regions and the opportunity to contribute to strategic projects worldwide. You will be the voice of the customer for hotels, resorts, cruises, and SaaS platforms operating in the Hospitality space. The ideal candidate will have a strong background in Hospitality or managing a payments / financial services portfolio in the vertical. They should also have exceptional strategic thinking abilities, acute analytical depth and a proven track record of driving commercial success. What you’ll do * Own Vertical Performance: Serve as a key driver of the health and performance of the Hospitality vertical, supporting its general management and strategic direction. * Define Global Commercial Strategy: Define and drive key elements of the global commercial strategy for Hospitality. Your strategies will produce deliverables such as go-to-market playbooks, competitive analysis, and business cases that account for market nuances and enable commercial teams to execute flawlessly. * Become a Subject Matter Expert: Act as the internal and external SME for Hospitality, understanding the interplay between PMS, CRS and channels. You can speak intelligently about the space with the most strategic customers and champion the right initiatives internally. * Drive Product & Partnership Strategy: Analyze customer behavior to identify opportunities for product innovation, differentiation, and strategic ecosystem partnerships. * Be the Voice of the Customer: Work closely with the Product Offering team to champion the vertical by: * Providing vertical trends, opportunities and customer pain points to inform needs as input to product prioritization. * Informing product pricing and packaging strategies to maximize profitability and market share. * Providing the vertical nuance to global commercial enablement. * Inform Growth Initiatives: Develop and maintain customer segmentation to identify and pursue opportunities for revenue growth and market expansion. Inform vertical and broader Adyen strategies with the latest industry trends, emerging technologies, and regulatory changes, proactively identifying strategic opportunities or risks. Who you are * 7+ years of experience, ideally combining deep knowledge of the Hospitality industry (Hotels, Resorts or Cruise) with expertise in payments or financial technology. * You are passionate about the Hospitality space and the success of our customers in this vertical. You are customer-centric at your core. * You have a strong ability to develop winning strategies backed by data and can navigate and tackle complex blockers to achieve commercial goals. * Experience and passion for GTM strategy & execution * Can package various customer feedback into tangible, data-driven business cases that will drive influence * Strong verbal communication skills to drive influence stakeholders internally across Commercial, partnerships and product and be an exceptional Adyen ambassador externally * Ability to navigate ambiguity and thrive in a fast-paced environment * Available to travel up to 25% of the time, including internationally Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM This role is on the Intercept team within Public Goods at Stripe, which also houses Frontier. Respiratory viruses kill 1 million people a year, cost us $600B annually, disrupt everyday life, and periodically threaten civilization. Recent breakthroughs may make it possible to develop and deploy broad-spectrum preventatives and air cleaning technologies that defend against common respiratory infections. Intercept is a $500M philanthropic initiative that aims to radically reduce the burden of respiratory infections, and eventually eliminate them altogether. It’s part of Public Goods at Stripe, which also houses Frontier. Learn more about Intercept at our launch post and our website. WHAT YOU’LL DO Intercept is looking for a strategic, execution-oriented life sciences operator to join our team. We are laser-focused on making sure the portfolio of broad-spectrum preventatives needed to radically reduce the burden of respiratory viruses exists. Our goal is to advance 2+ products that meet our target product profile through Phase 2. We make both grants and investments, using the most capital-efficient tool to advance our target product profile. This role will focus on sourcing and diligencing pipeline opportunities to select the most promising broad-spectrum preventatives that meet our target product profile (TPP), developing views on the most promising approaches, identifying new cutting edge areas of science, mapping key technical and clinical/regulatory bottlenecks, developing plans to de-risk them, and managing the grant/investment process from intake to diligence to award select to post-award monitoring. There will be a need to borrow from past product development experiences to expeditiously advance the portfolio, including mapping out known and new pathways for acceleration from discovery to FIH trials and to accelerate projects towards key discovery or product development inflection points. We need someone who can (1) evaluate the quality and value of the science for impact vs probability of success, and (2) zoom out to synthesize what that means for our capital deployment plan and long-term goals. A successful candidate will be action-oriented and comfortable working independently (vs. waiting to be told what to do) and a great communicator who can translate complex science for diverse audiences. Intercept is a small team; you'll work with the entire team, under Intercept’s Head of Science, many partners, and wear many hats. You'll own specific outcomes end-to-end and have a chance to contribute to BSP strategy over time. RESPONSIBILITIES * Expand the pipeline of BSP candidates. Engage all networks (researchers, investors, founders, funders, etc.) to source new ideas and technologies. * Diligence pipeline opportunities. Bring projects through early and deep / technical diligence: evaluating science quality, development plans, team, and fit against our TPP. * Develop points of view on technologies. Contribute to publishing a POV for the 5-10 most promising approaches (i.e., siRNA, T-cell vaccine, innate immune stimulators) and identify the key 'gating datapoints' that would make us kill or double down on that approach and when we'll get that datapoint (or if there is a gap). * Build and maintain the CRM. Help ensure our CRM captures ~all known projects, and we have a process to systematically learn about/capture the best new projects early. * Support our RFP and investment process. Help publish our initial RFP, highlighting promising-but-underloved areas we're especially excited to fund. Drive projects from intake through investment/grant execution. * Portfolio management. Monitoring + how we help / accelerate post investment. Help determine what would let the top projects in the field move 2x faster beyond funding. * Map demand-side bottlenecks. Help map key stakeholders and address key evidence needs and bottlenecks across regulatory, clinical, recommendations, reimbursement and adoption/uptake. Future opportunities for growth * Lead investments independently. Grow into a more senior deal lead, owning deals from start to finish. * Shape capital deployment. Contribute to our capital deployment plan informed by a clear POV of the most promising approaches. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Must have a PhD or MD in immunology and/or infectious disease with 5+ years of post-grad research experience (biotech, pharma, VC, or consulting) experience * Demonstrated capacity to explore and evaluate a broad range of scientific topics and experience with scientific curation (e.g., oversight of a research portfolio, grant making experience, investment experience, etc.) * Experience with portfolio management, including portfolio construction and post-award management * Ability to translate scientific diligence into strategic investment recommendations and a coherent capital deployment view * Product development experience (and/or broad exposure via investing in or supporting companies) * Experience with project management from launch to completion / project quarterback with a high openness to getting hands dirty * Extremely self-directed, diligent, very fast learner, excellent communicator, very action oriented (vs talking about things) * Compelled by our mission to greatly reduce the burden of and risks from respiratory viruses * Public health / global health / biosecurity experience
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Our APAC Marketing mission is to engage priority audiences through impactful and relevant marketing campaigns and events, to drive growth in adoption of Stripe's solution offerings across the region. Our South East Asia (SEA) Marketing mission is to partner closely with the Go-To-Market (GTM) organization—including Sales, Sales Development, Solutions Architects, Partnerships, and Policy teams—to accelerate Stripe's growth across SEA's diverse and fast-growing markets. SEA is one of the most dynamic opportunities for digital commerce and financial infrastructure globally, spanning a rapidly expanding digital economy across Singapore, Indonesia, Malaysia, Thailand, the Philippines, and Vietnam. As the SEA Marketing Lead, you will build and own the regional marketing function at one of the most consequential moments in Stripe's APAC expansion. WHAT YOU'LL DO As the South East Asia Marketing Lead, you will own an end-to-end marketing strategy for SEA, driving pipeline, brand awareness, and revenue contribution across the region's priority markets and segments. You will operate as the SEA marketing owner, partnering closely with Sales, SDRs, Solutions Architects, Partnerships, and Comms to design and execute programs that resonate with the region's unique market dynamics—from Singapore-headquartered enterprises expanding globally to high-growth digital startups and cross-border commerce players across emerging SEA markets. RESPONSIBILITIES * Develop and own Stripe's South East Asia marketing strategy, aligning programs to regional GTM priorities across key markets including Singapore, Indonesia, Malaysia, Thailand, the Philippines, and Korea. * Drive measurable full-funnel impact—pipeline creation, deal acceleration, customer acquisition, expansion, and long-term engagement—across the entire customer lifecycle journey for target segments and verticals in SEA. * Build deep, trusted partnerships with SEA Sales, SDR, and Solutions Architecture teams; co-develop market-specific GTM plans with sales leadership and ensure disciplined pipeline follow-through. * Partner with APAC Demand Generation, Product Marketing, and Comms to develop locally relevant messaging, content, and campaigns tailored to executive buyers, technical decision-makers, and line-of-business leaders across SEA markets. * Drive Stripe thought leadership and brand differentiation, positioning the team as a strategic partner to internal and external stakeholders. * Design and execute field marketing programs—including account-based marketing (ABM), executive roundtables, industry forums, third-party conferences, and curated field events—at both regional and market level. * Translate Stripe's platform capabilities—payments, financial infrastructure, APIs, and ecosystem partnerships—into locally differentiated value propositions that address SEA-specific trends, regulatory environments, and business models (e.g., super apps, digital wallets, cross-border commerce, embedded finance). * Build and nurture strategic regional ecosystems, including technology partners, industry associations, VCs, accelerators, and media platforms, to expand Stripe's reach and influence across target segments and verticals. * Track, analyze, and communicate program performance with rigor; continuously optimize programs for efficiency, scale, and revenue impact while contributing best practices to the broader APAC and global marketing playbook. * Surface market intelligence on emerging industry trends, competitive dynamics, and whitespace opportunities to inform product positioning, GTM strategy, and leadership decisions for SEA. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for this role. Preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of relevant B2B marketing experience, with a strong focus on field marketing, demand generation, ABM, or integrated marketing, including 5+ years focused on South East Asia markets. * Demonstrated ability to design and execute regional marketing strategies that deliver against full-funnel metrics including pipeline creation, acceleration, and expansion. * Proven experience marketing to enterprise, mid-market, or high-growth startup customers across diverse SEA geographies, with understanding of the region's economic, cultural, and regulatory environments. * Hands-on experience with content development, executive engagement programs, vertical events, ecosystem partnerships, and multi-touch integrated campaigns. * Strong cross-functional leadership and collaboration skills, with a track record of working closely with Sales, SDRs, Solutions Architecture, and regional stakeholders through joint planning and execution. * Experience operating as a regional marketing owner while leveraging centralized demand generation, product marketing, and agency resources to scale programs efficiently. * Proven ability to scale marketing impact through effective leverage of agency, media, and contractor resources. * Solid understanding of CRM systems, funnel reporting, and data-driven marketing execution; familiarity with ABM frameworks and enterprise buying motions. * Strong written and verbal English communication skills; proficiency in one or more additional SEA languages (Bahasa Indonesia/Malay, Thai, Filipino, or Vietnamese) is a plus. * Based in Singapore, with willingness to travel across SEA markets as needed. * Leverages AI tools to automate routine tasks, build target lists, and personalize outreach, while maintaining rigorous standards for accuracy, data privacy, and brand alignment. PREFERRED QUALIFICATIONS * Experience marketing platform, API-driven, SaaS, fintech, or cloud-based solutions to enterprise or digital-native audiences in SEA. * Strong understanding of SEA-specific digital economy trends, fintech regulation, cross-border commerce dynamics, and embedded finance opportunities across key markets. * Excellent program management skills, with the ability to manage multiple complex, market-specific initiatives across verticals and stakeholders simultaneously. * Strong analytical capability, with the ability to translate performance data into actionable insights and strategic recommendations. * Experience working with industry associations, consulting firms, system integrators, government bodies, or ecosystem partners to amplify reach and credibility across SEA. * Startup mentality: bias to action, high adaptability, and operational discipline in a fast-evolving, high-growth environment. * Creative, resourceful, and committed to operational and creative excellence.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe is seeking a highly experienced and strategic Compliance and Money Laundering Reporting Officer to lead our regulatory compliance, financial crimes, and risk operations program in our French Branch. This role sits within the Affiliates pillar of the Financial Crime, Compliance and Risk Oversight (FinCRO) organization, and you'll report to the Chief Risk Officer. You will serve as the formal Chief Compliance and Money Laundering Reporting Officer for STEL's French Branch (Succursale en France). You will be the principal decision-maker and strategic lead on regulatory compliance, financial crime and enterprise risk management for the French Branch, serving a critical role in ensuring Stripe's continued safe growth in France. You will be the public face of the compliance team in France and a primary point of contact with regulators, financial partners, and internal stakeholders. The ideal candidate will have deep subject matter expertise in regulatory compliance, financial crimes and ERM in France, and a proven track record building and evolving tech-forward compliance programs in a regulated financial services or payments environment. WHAT YOU’LL DO RESPONSIBILITIES * Strategic Leadership: Develop and implement a robust and scalable compliance strategy for the French Branch aligning with STEL's FinCRO objectives and business goals, leveraging AI, data science, and automation wherever possible. Drive a culture of compliance and sound regulatory risk management within the French Branch as Stripe expands its product offerings. Provide regular reporting and updates to Branch management regarding the health and effectiveness of the compliance programs. * AML/CFT Program Oversight: Own and enhance the Branch AML, counter-terrorist financing, sanctions, and anti-bribery and corruption programs, including the end-to-end suspicious transaction/activity reporting processes. Ensure the financial crime program is designed to efficiently and effectively prevent, detect, and report money laundering, terrorist financing, and other financial crimes. * Tracfin Designated Officer: Serve as the Branch's formally designated Déclarant Tracfin and Correspondant Tracfin. File Déclarations de Soupçon (DS) directly with Tracfin and manage all Tracfin information requests (Droits de Communication) within prescribed timeframes. * Compliance Program Oversight: Ensure ongoing compliance with all applicable French licensing conditions, payment services regulations, and broader French financial services laws. Monitor the regulatory environment for changes, assess business impact, and drive timely implementation of compliance obligations. Maintain a regulatory obligations register and own the internal compliance assurance framework. * Regulatory Management: Serve as the primary point of contact for financial regulators in France and an ambassador to the industry in the country. Lead regulatory engagement including new regulatory consultations and ongoing supervisory relationships. Engage with regulatory bodies on Stripe's behalf and serve as a thought leader for technology-focused compliance solutions, representing Stripe in external forums and groups to help modernize regulatory expectations for the fintech era. * Advisory & Consultation: Ensure Stripe's global regulatory compliance, financial crimes and ERM frameworks, policies, and controls (e.g., KYC, transaction monitoring, regulatory reporting, risk assessment, training, testing) are fit for purpose for local requirements in France. Monitor product launches and business model changes to ensure Branch compliance programs reflect new developments, including timely regulatory notifications. Provide expert guidance to business stakeholders on market expansion, product development, and operational changes to ensure compliance by design. * Governance and Reporting: Oversee drafting and implementation of local policies, procedures, and internal controls to ensure licensing commitments and legal conditions are met. Manage production of regulatory compliance performance reports for Branch management. * Audit and Issue Management: Lead responses to audits and regulatory assessments. Own remediation of findings and develop corrective action plans in partnership with relevant business owners. * Training and Culture: Champion a strong compliance culture across the French Branch. Oversee the design and delivery of a regulatory compliance training programme that reflects the specific requirements of the Branch. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of experience in compliance and financial crime, with significant focus on financial services, fintech, or payments. * Prior experience as a designated Compliance Officer and/or MLRO under an ACPR-regulated or comparable entity is strongly preferred. * Regulatory Knowledge: Deep and current knowledge of regulatory compliance and financial crimes requirements in France. * Regulatory Engagement: Demonstrated experience interacting directly with financial regulators in France, including managing supervisory relationships and regulatory change processes. * Communication: Exceptional communication skills, with the ability to articulate complex regulatory concepts to both technical and non-technical audiences, and to represent Stripe externally with credibility and authority. * Strategic Mindset: Ability to think strategically and translate complex regulatory requirements into practical, scalable business solutions in a fast-moving environment. * Problem Solving: Strong analytical and problem-solving skills, with a data-driven approach to decision-making and a comfort operating in ambiguity. * Fit & Proper: Must satisfy the Central Bank of Ireland's fit and proper requirements for a Controlled Function. The successful candidate will be required to undergo and complete due diligence prior to commencement in the role. PREFERRED QUALIFICATIONS * Languages: Fluency in French and English, to support local regulatory and stakeholder engagement. * Certifications: CAMS (Certified Anti-Money Laundering Specialist), ICA International Diploma in AML or equivalent professional certifications strongly preferred. * Location: Paris, hybrid role. * Experience working in a global, matrixed organization.
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE As the Manager, SMB Account Executives, you will lead, coach, and scale a high-performing team of approximately 5 SMB Account Executives. You will be responsible for driving the execution of our small-business sales strategy, ensuring your team meets and exceeds their revenue targets. This is a role where you will not only manage pipeline and forecast accuracy but also actively mentor reps through complex deal cycles, refine their pitching mechanics, and foster a culture of continuous improvement. WHAT YOU’LL DO * Team Leadership & Coaching: Manage and mentor a team of ~5 SMB AEs. Conduct weekly 1:1s, live call coaching, and pipeline reviews to elevate the team’s sales acumen and execution. * Revenue Delivery: Own the aggregate quota for the SMB segment. Ensure the team maintains a healthy, predictable pipeline and accurately forecasts monthly and quarterly revenue. * Sales Execution: Actively jump into deals to support your reps. Help navigate objections, multi-stakeholder evaluations, and closing negotiations. * Process Optimization: Partner with Sales Operations and Marketing to refine inbound lead routing, outbound prospecting strategies, and internal sales playbooks. * Talent Development: Recruit, onboard, and retain top-tier sales talent. Build a clear path for AEs to grow within the revenue organization. * Key Results & Metrics Success in this role will be measured by performance against key metrics, including: * Team Quota Attainment: Percentage of the team meeting or exceeding their individual quarterly revenue targets. * Pipeline Velocity & Conversion: Improvement in the team's win rates and average sales cycle length. * Forecast Accuracy: The variance between your committed forecast and actual revenue closed at the end of the quarter. * Team Retention & Ramp Time: Successfully onboarding new hires to productivity quickly and maintaining low regrettable attrition. WHAT YOU BRING * Experience: 4+ years of B2B SaaS sales experience, with at least 2+ years of direct management or team lead experience overseeing SMB or Mid-Market Account Executives. * Proven Track Record: A history of consistently meeting or exceeding team quota targets and driving predictable revenue growth. * Coaching Mindset: Deep passion for people development. You know how to diagnose skill gaps in a sales cycle and coach reps on discovery, multi-stakeholder alignment, and urgency building. * Data-Driven: Proficient in CRM hygiene (Salesforce/HubSpot) and using data to identify bottlenecks in the sales funnel. * Adaptability: Thrives in a fast-paced, evolving environment. You are comfortable building playbooks, not just executing existing ones. WHAT’S IN IT FOR YOU * Global collaboration: Partner with teams and clients across Europe, APAC, and North America. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Downtown Denver office designed for ambitious builders and company provided lunch daily. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options through Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
Job Title: Head of Design Reports to: Chief Strategy Officer Direct Reports: Design team (~10 direct reports), including Product Designers, UX Researchers, and Consumer Insights Lead Purpose of the Role The Head of Design is the most senior design leader within the organisation, responsible for setting and executing the design vision, strategy, and standards across all consumer-facing digital products and experiences. This is a strategic leadership role that extends well beyond traditional design management — the role holder operates as a key member of the senior leadership team, working directly with the CEO, Chief Strategy Officer, and other C-suite executives to shape company direction, product strategy, and growth initiatives. The Head of Design is accountable for building and leading a high-performing design organisation, driving innovation through AI-augmented design practices, and ensuring that design functions as a strategic capability that de-risks business decisions through rapid prototyping, consumer research, and evidence-based experimentation. Key Responsibilities Strategic Leadership & Executive Partnership • Define and own the design vision and strategy for the organisation, ensuring design is embedded at the centre of product development, content strategy, and commercial decision-making. • Partner directly with the CEO, Chief Strategy Officer, and senior leadership team on company-direction initiatives, contributing design perspective to business strategy, market positioning, and growth planning. • Lead the transformation of the design function from a production-oriented service into a Research & Development capability, where every strategic bet is validated through design-led prototyping and consumer evidence before full investment. • Represent Design at executive forums, board presentations, and cross-functional leadership meetings, advocating for user-centred decision-making and design-led innovation. Design Organisation & Team Leadership • Build, lead, and develop a multidisciplinary design team of approximately 10 professionals spanning product design, UX research, and consumer insights. • Establish and maintain design hiring standards, career progression frameworks, and professional development programmes to attract and retain top design talent. • Foster a culture of design excellence, creative rigour, and continuous learning within the team and across the broader organisation. • Drive AI adoption and AI-augmented design workflows across the team, achieving high levels of productivity through modern tooling and automated processes. Product & Experience Design • Oversee the end-to-end design of the organisation's digital product portfolio, including financial comparison tools, recommendation engines, editorial content experiences, and emerging AI-powered advisory products. • Own the design system architecture and component library, ensuring consistency, accessibility, scalability, and brand coherence across all platforms and touchpoints. • Lead the design strategy for new product initiatives, including AI chat assistants, personalised financial wellness tools, and machine-learning-optimised content experiences. • Ensure all design output meets the highest standards of usability, accessibility (WCAG compliance), performance, and visual quality. Innovation & AI Integration • Pioneer the integration of AI and machine learning into the design workflow, including AI-first design systems that connect design components directly to AI coding tools to eliminate inconsistencies and accelerate development. • Lead the development of LLM-optimised content templates and information architectures that ensure content is structured for both human consumption and machine-readable citation by large language models. • Drive design innovation through rapid prototyping, consumer testing, and iterative experimentation, enabling the organisation to validate ideas at low cost before committing engineering resources. • Identify and evaluate emerging design technologies, tools, and methodologies that can provide competitive advantage. Cross-Functional Collaboration & Influence • Partner with Product, Engineering, Editorial, Growth, SEO, and Data Science teams to ensure design thinking is integrated across all workstreams and business decisions. • Collaborate with commercial and partnerships teams to design consumer experiences that drive revenue growth, lead generation, and partner engagement. • Establish and lead cross-functional design review processes, ensuring alignment between design direction and business objectives. • Act as the primary advocate for consumer needs within the organisation, embedding consumer insights and user research evidence into strategic planning and prioritisation. Required Skills & Qualifications • Proven track record of building and leading high-performing design teams within technology, media, or financial services organisations. • Demonstrated ability to operate at a strategic level, influencing business direction and product strategy alongside C-suite executives. • Deep expertise in design systems, component architectures, and scalable design practices for multi-product digital platforms. • Strong understanding of AI/ML technologies and their application to design workflows, content strategy, and product innovation. • Expert proficiency in Figma and modern design tooling, with working knowledge of front-end technologies (HTML, CSS, React/TypeScript) and data-informed design practices. • Exceptional communication, presentation, and stakeholder management skills, with the ability to translate design thinking into commercial value. • Experience with consumer financial services, comparison platforms, or content-led digital products is highly desirable.
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE We're looking for a Performance Marketing Manager to own and scale digital campaigns that drive pipeline and revenue across targeted accounts. This is a hands-on, execution-focused role where you'll plan and launch campaigns across a wide range of paid and digital channels — from LinkedIn, Meta, Google to podcast sponsorships, newsletters, and niche media — with a strong focus on Account-Based Marketing (ABM). You'll be part of our Growth Marketing team, reporting to the Senior Director, Growth Marketing, and will collaborate closely with the marketing and growth team, including product marketing, content, and design, to create highly tailored, multi-touch campaigns that reach our ICP. WHAT YOU’LL DO * Build and manage targeted digital campaigns to land new prospects to learn and try Legora products * Use AI tools to speed up campaign work, creative variants, ad copy, audience/account research, and reporting, rather than doing everything manually * Launch cross-channel campaigns across media channels, podcast ads, legal newsletters, and other emerging platforms * Develop ABM strategies that align with sales priorities, targeting key account lists and segments * Create tailored messaging and assets in collaboration with content and design * Run A/B tests on creative, messaging, and channel mix to continuously improve performance * Monitor funnel performance across campaigns, with clear visibility into CAC, ROAS, and pipeline contribution * Own budget planning and spend pacing, ensuring every dollar drives measurable outcomes * Report on results and optimize based on channel attribution, account engagement, and pipeline acceleration * Stay on top of new trends in digital advertising, legal tech, and B2B buyer behavior WHAT YOU BRING * 5+ years of digital performance marketing experience, with a strong track record in B2B and ABM * Deep experience running multi-channel campaigns across LinkedIn, Google, Meta and emerging media * Hands-on ownership of paid campaign management and performance tracking tools * Experience collaborating with sales and BDR teams to align marketing with ABM programs * Familiarity with tools like Hubspot, Dreamdata & LinkedIn Campaign Manager * Analytical, curious, and eager to experiment with messaging and targeting strategies * Strong communicator with a bias for execution and a proactive, problem-solving mindset * AI-forward: comfortable using AI tools (e.g., ChatGPT, Clay, AI-powered ad and creative platforms) to move faster on targeting, creative testing, and reporting, not just running channels manually WHAT’S IN IT FOR YOU * Global collaboration: Partner with teams and clients across Europe, APAC, and North America. * Competitive package: Comprehensive salary, benefits, and tools for success. * Meaningful work: Your efforts shape how thousands of lawyers use AI daily. * In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. * Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision * Multiple medical plan options through Aetna and Kaiser Permanente * HSA or Healthcare FSA (based on plan selection) * Dental plans via MetLife * Vision plans via Vision Care Family Support * Generous parental leave * Free access to Maven Clinic * Dependent Care FSA * Free One Medical membership for employees and dependents Additional Perks * Pre-tax commuter benefits * Life Insurance + STD/LTD * 401(K) with generous company match * Unlimited PTO * Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
About the Company At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development. About the Role You will take a key role in shaping and scaling service contracts and connectivity-based services in a global marine and industrial environment. The assignment combines strategic service development with hands-on execution, with most of the focus on building a scalable and market-adapted service contract concept. You will work across business, service, and digital capabilities to strengthen the aftermarket offering, improve uptime, and create new customer value through connected services. This is a role for you if you enjoy moving from analysis to action, turning complex business needs into concrete offerings, processes, and go-to-market plans. What makes the role especially interesting is the opportunity to influence both commercial strategy and operational rollout in a business where digital services are becoming increasingly important. Job DescriptionYou will lead a pre-study for service contracts and create a clear decision basis for future direction. You will define service contract offerings, with focus on dealer-owned service contracts and segmented offers based on customer needs. You will develop business plans, business cases, revenue models, profitability analyses, and growth assumptions. You will evaluate alternative setups, risks, dependencies, and the impact on systems, data structures, and operational processes. You will define an MVP with focus on rapid time-to-market and stronger support for dealers. You will establish and improve operational processes for monitoring connected vessels across central teams and local market units. You will gather feedback from monitoring teams, identify improvement opportunities, and help transfer needs into development. You will support commercialization of connectivity services through go-to-market planning, launch preparation, and sales activation. You will develop sales and marketing material for pilots, scaling, and broader market launch. You will drive follow-up, define KPIs, establish feedback loops, and support continuous improvement. You will contribute to change management and stakeholder alignment across product, service, digital, and market functions. RequirementsStrong background in business development and strategy. Proven ability to develop business plans and business cases. Experience in process development, go-to-market, and commercialization. Understanding of digital services and data-driven offerings. 10 years or more relevant experience. Ability to work closely with multiple internal stakeholders and communicate effectively with leadership. Strong execution skills and the ability to turn strategy into tangible and implementable outcomes. Fluent English. Nice to haveExperience in aftermarket or service business. Experience from B2B and indirect sales models, such as dealer networks. Experience in change management. Comfort working iteratively with a test, learn, and adapt approach. Willingness to travel when needed. What We OfferPermanent employment at Avaron AB Occupational pension Wellness allowance of SEK 5,000 per year Application Selections are made on an ongoing basis – apply as soon as you can.
About Leyton Sweden We specialize in helping innovative and manufacturing companies access funding to develop their businesses and maintain their competitiveness. At Leyton, we help companies optimize their costs and increase their savings through innovative financial solutions. Our services are tailored to support their growth and development. Role Description Leyton Sweden is looking for a driven Sales Director to lead our commercial growth in the Swedish market. This role is responsible for driving new business, expanding market presence, and building a high-performing sales organisation. As Sales Director, you will lead, coach, and develop a sales team of approximately 15 people. You will own the sales strategy, budget, KPIs, pipeline, forecasting, and team performance, while also being personally accountable for individual sales targets and revenue generation. You will report to the CEO of Leyton Sweden and work closely with Consulting, Marketing, Finance, and HR to align commercial priorities with operational delivery. Key Responsibilities Lead, coach, and develop the sales team Drive new business and market growth in Sweden Own the sales strategy, budget, targets, and KPIs Manage the full sales cycle from prospecting to closing Ensure accurate forecasting, CRM discipline, and pipeline management Identify opportunities for cross-selling, upselling, and strategic partnerships Collaborate with internal teams to support commercial success
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. ROLE OVERVIEW: The Director is an executive leader responsible for the strategic health and financial performance of the EMEA Services organisation, delivering high-quality professional services that drive customer success with Neo4j. Reporting to the Global VP of Professional Services, you will oversee a multi-layered organisation, providing direction to hands-on Sub-Regional Managers who oversee the day-to-day regional delivery and technical execution of projects and regional staff (Consulting Engineers and Engagement Managers). Your mission is to build the "Graph Consulting Engine" of the future. You will focus on high-level resource strategy, regional margin optimisation, and fostering a culture of excellence across EMEA. You are managing the business unit that ensures our enterprise customers successfully transition to a relationship-first data paradigm on the cutting edge of Generative AI. This role balances team leadership, cross-departmental alliance building and strategic customer relationship management to ensure exceptional outcomes and customer satisfaction. Working closely with sales teams and cross-functional stakeholders, the Director plays a pivotal role in the company's growth through service excellence and customer success. KEY RESPONSIBILITIES: Organizational Leadership & Strategy: * Direct and mentor a team of Sub-Regional Managers, ensuring consistent delivery standards across the hemisphere. * Define the long-term regional roadmap for services, aligning headcount growth with Services bookings forecasts and emerging graph use cases (e.g., Knowledge Graphs for GenAI, COEs, etc.). * Drive regional "Service Productisation," working with Regional Managers to turn bespoke service engagements into repeatable, scalable service packages. * Partner with Product and Engineering to turn bespoke graph solutions into repeatable, scalable service offerings. Financial & Operational Governance: * Total P&L accountability for the EMEA region, including revenue attainment, gross margin targets, and organisational utilisation. * Regional Revenue Attainment: Achieve or exceed quarterly and annual Professional Services revenue targets for EMEA * Gross Margin %: Maintain regional delivery margins by balancing internal headcount costs against billable rates and third-party partner usage. * Services Attach Rate: Increase the percentage of software deals that include a strategic services component (Discovery, Architecture, or Implementation). * Govern regional capacity planning to ensure Sub-Regional Managers have the headcount and skills (e.g., Cypher, Data Modelling, Agentic Frameworks) to meet demand. * Billable Utilisation (Regional Average): Maintain an optimal blended utilisation rate across all sub-regions, ensuring the team is productive without risking burnout. * Backlog Conversion Velocity: Monitor the speed at which "Sold" services are converted into "Recognised Revenue" by ensuring Sub-Regional Managers kick off projects promptly. * Forecasting Accuracy: Maintain high precision in 90-day revenue and resource forecasting to inform global hiring and capacity decisions. * Customer & Platform Impact: * Time-to-Value (TTV): Shorten the window between contract signature and the customer’s first successful "Graph Query" or production use case. * Customer Satisfaction (CSAT/NPS): Achieve target scores for post-engagement surveys, ensuring high-quality delivery across all sub-regional teams. * Renewal & Expansion Rate: Collaborate with Sales/Account Teams to ensure services-led accounts show higher platform retention and expansion into new graph use cases. * Organizational Scaling & Talent: * Leadership Development: Success in coaching and promoting high-potential individual contributors into management or "Principal Consultant" tracks. * Partner Leverage Ratio: Increase the percentage of delivery hours handled by certified Graph Partners to allow internal teams to focus on the most complex, high-margin advisory work. * Employee Retention & Engagement: Maintain low voluntary attrition rates across EMEA Services organisation through effective culture-building and career pathing. * Risk Management: * Oversee regional risk management, acting as the final territory executive escalation point for the most complex or high-risk commercial engagements. Cross-Functional & Sales Alignment: * Partner with the EMEA Sales VP to integrate services strategy into the "Big Deal" motion, ensuring services are positioned as a strategic accelerator, not just a line item. * Collaborate with the Partner/Alliances team to build a robust ecosystem of third-party integrators, augmenting internal capacity with certified graph partners. * Advocate for the "Voice of the Regional Customer" within the global leadership team to influence the platform’s technical roadmap. QUALIFICATIONS 10+ years of experience in Professional Services or Management Consulting within the Enterprise Software/Data space.Manager of Managers: At least 5 years of experience leading a multi-layered organisation with direct responsibility for subordinate people managers. Proven success managing a $5-10M+ P&L in a high-growth SaaS or Database environment.High-level fluency in the Graph Database landscape (NoSQL, RDF, Property Graphs) and an understanding of how graph technology solves enterprise-scale data silos.Experience navigating the complexities of regional expansion, specifically the cultural and legal nuances of operating across EMEA. Ability to design organisational structures and processes that scale beyond individual heroics.Ability to drive consensus across Sales, Customer Success, and Product teams to ensure regional goals are met.Data-driven: Proficiency in using PSA and CRM data to identify trends, forecast revenue, and justify headcount investment.Bachelor’s degree in a technical or business field; MBA highly preferred, given the heavy focus on business operations and P&L management. * Experience working with offshore and nearshore partner models * Experience creating and leveraging Salesforce/Certinia professional services booking forecasts, resource planners and utilisation reports to analyse regional business. * Experience with Gong and Tableau Reporting tools preferred. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Risk Detection is focused on providing a delightful experience for our merchants and minimizing friction, while ensuring the safety of our users in the financial ecosystem. Whenever the Risk team takes action on an account, we work to notify Merchants and provide clear status on what’s happening, enable guided workflows for resolving their issues, and redefine our overall Risk processes to make them as smooth as possible for good merchants. WHAT YOU’LL DO We’re looking for an engineering leader to lead and grow a strong team of engineers, build relationships with customers internally and externally, and champion our vision of making Stripe’s risk management a feature that attracts and retains merchants, and becomes a product differentiator. This is an exciting opportunity to partner with teams across Stripe to build the best merchant experience, and contribute directly to Stripe’s growth. RESPONSIBILITIES * Support the team in delivering a high level of technical quality and impact via APIs, user-facing experiences, services, and systems * Recruit, hire, scale, and develop an amazing team of engineers * Executing cross-functionally with leadership, product teams, infra teams & risk strategists * Be actively involved in strategic direction and platform decisions that impact all of Stripe and Stripe customers WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * At least 3 years of engineering management experience * Prior experience as a Machine Learning Engineer or equivalent PREFERRED QUALIFICATIONS * You have managed teams that can collaborate with product teams, respond rapidly to customer needs along with building technology and capabilities that are strategic and foundational in nature * Enjoy designing, measuring & improving user experience * You are empathetic to customer needs but visionary enough to not just deliver a faster horse * You are comfortable planning in quarters, and can set a vision for several years * You are comfortable working with geographically distributed teams and remote workers
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Technical Account Management Support and Services team partners directly with our largest and fastest-growing users, supporting them both proactively with a consultation model, and reactively to solve their most complex issues, enabling them to grow their business. We partner closely with sales to ensure we are attaching the right support plans to the right users at the right time. We take a user-first approach to how we operate, capturing user feedback on what we need to offer to delight them and exceed all expectations. We operate with a scaled proactive, preventative mindset to ensure our users have a seamless experience with Stripe. WHAT YOU'LL DO Stripe is looking for an experienced Sydney-based leader to lead and grow the Technical Account Management Support and Services team responsible for supporting our largest and most strategic users. The leader will lead a high-performing team of TAMs who are motivated by improving the lives of Stripe's user base. They will set the standard for strategic user partnership and support, influencing globally, partnering closely with the go-to-market organizations, product, engineering, and the support organization. They will cultivate a user-first culture, with high accountability, collaboration, and a scale mentality, a culture that embodies a coaching mindset to unlock potential. This role will report to our Senior Manager of Technical Account Management. RESPONSIBILITIES • Deliver exceptional user experience for Stripe's most strategic users. • Lead a team of highly experienced TAMs, building a measurable operation that delivers strong operational results for users. • Work directly with our largest users' leaders as a thought partner for key initiatives and expansions. • Partner closely with senior stakeholders across product, engineering, go-to-market, and support. • Invest in leading and growing a great team and culture, where both new and tenured Stripes can thrive. • Obsess over delivering incredible user experiences. • Run this business to successfully deliver revenue, user experience, user value, and scalability goals for the users and Stripe. • Set the segment strategy, think globally about metrics, and drive clear accountability for the business. Own the P&L. • Partner closely with global leadership to grow the business in a scalable way, optimizing for user experience and balancing that with efficiency. • Lead the way on user experience for Stripe's Enterprise users, determine what excellence looks like, and scale it beyond strategics. • Build a coaching culture that unlocks Stripes' potential, remove roadblocks, and elevate opportunities that will enable the business to scale more broadly. • Maintain metrics and analysis of team performance, and provide regular reporting on team performance in the form of written analysis and performance reports. • Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment. • Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS • Minimum of 15 years professional experience, with at least 1 year in management, demonstrating success in building and leading high-impact teams and businesses in dynamic environments. • Experience leading customer success managers, account managers, technical account managers, technical program managers, or premium support teams (preferably in high-growth technology companies). • Experience in finance and fintech. • Excellent collaborator, with a proven track record in managing across complex environments, building relationships that deliver impact. • Excellent written and verbal communication skills • Strong sales revenue growth and operational background and a track record of making data-driven decisions. • An ability to execute on and deliver complex operational projects involving multiple stakeholders. PREFERRED QUALIFICATIONS • Experience with fintech SaaS products and the payments industry. • Experience leading growth initiatives (through driving sales revenue and elevating operational service) with a track record. • Proven ability to scale a technical services or technical support team in a high-growth environment. • Experience with APIs and ability to explain API concepts to Stripe's largest and most technical customers. • Familiarity with SQL and comfort building basic queries and modifying more complex ones.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM As Stripe continues to develop innovative products that serve businesses of all sizes, risk will increase in complexity and scale. The Industry Expansion Strategy team protects Stripe's business and mission by building the policies, frameworks and practices that enable Stripe to support businesses in complex, highly regulated industries. As Stripe expands into new markets and products, we unlock revenue, advance trust and set the standard for what responsible growth looks like at scale. WHAT YOU’LL DO This role sits at the intersection of risk management and strategic business development. You'll embed directly with Sales account teams as a trusted risk advisor, helping Stripe win strategic opportunities and onboard large enterprise platforms—while ensuring that growth is sustainable and compliant. You'll also partner closely with Compliance, Legal, Financial Partnerships, and Product to build the governance and oversight frameworks for our Third Party Agents (TPA) program. We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience. RESPONSIBILITIES * Partner with Sales, Legal, Compliance, and Financial Partnerships teams to lead pre-onboarding EDD for large, complex TPA merchants—covering AML and KYC compliance, credit assessments, and card scheme registration to ensure a smooth, high-quality experience for Stripe's most strategic users. * Own end-to-end Visa Third Party Agent program compliance, including driving periodic audits and user remediations, managing required scheme reporting cadences, and designing scalable operational programs. * Serve as the primary point of contact for card scheme and regulatory engagements to ensure ongoing registration and compliance requirements are met. * Perform research and analysis to assess Stripe's current risk performance and develop and prioritize long-term strategic plans for future growth. * Challenge the status quo and provide multiple alternative solutions and key execution criteria. * Represent Stripe in external engagements with our most critical partners and users. * Execute special projects and ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of professional experience in a related role in Payments or FinTech industries * Familiarity with banking and money movement regulations, including KYC and KYB, AML OFAC compliance, and credit and fraud risk * Foundational understanding of payments integrity risks and card scheme compliance rules (experience with TPAs is a plus) * Experience overseeing design execution and delivery of highly strategic programs. Proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines * Data-driven problem-solving skills, including the ability to distill complex, ambiguous regulatory issues into clear, concise, and reliable guidance for stakeholders and Stripe users * Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations * Strong stakeholder management skills and operating rigor, including the ability to take ownership, be accountable, and lead without formal authority to navigate ambiguity and solve problems with the end user in mind * Entrepreneurial and curious mindset, including motivation to develop deep subject matter expertise and understanding of risk-based frameworks * Strong operating rigor, executive presence, and presentation skills, including experience engaging with leadership * Experience in a client-facing role managing relationships with large, global organizations PREFERRED QUALIFICATIONS * Strong desire to work in a fast-paced and innovative environment * A strong understanding of Stripe's business and products and an ability to research and self-start
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. WHAT YOU’LL DO The Customer Success Manager for Radar is a specialized scaled coverage role serving the Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments health. You will be the domain expert and operational backbone for Stripe’s fraud and disputes product suite (examples: Radar Standard, Radar for Fraud Teams (RFFT), Disputes, Adaptive 3DS, Smart Refunds, Radar for Multiprocessor, and Radar for Platforms, working across partners in Product, ProServ, Support, and Data Science. The ideal candidate combines deep fraud and payments risk domain expertise with strong cross-functional instincts. RESPONSIBILITIES * Monitor and Mitigate Risk: Identify churn signals, integration gaps, and potential Card Brand Monitoring Program (CBMP) risks to proactively initiate optimization conversations. * Drive Value and Adoption: Educate users on fraud and disputes products, drive adoption of high-value features, and identify upsell opportunities * Cross-Functional Partnership: Collaborate with cross functional teams to support trials, conversions, and joint enablement. * Voice of the Customer: Act as the internal advocate by routing product feedback, representing user needs in roadmap discussions, and flagging systemic integration issues. * Operational Leadership: Own reporting and performance metrics, lead internal training, and participate in key customer business reviews (QBRs/EBCs) WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of enterprise relationship management or consulting, with 2+ years embedded in payments fraud, risk management, or disputes at a payments company, bank, or fintech * Domain Expertise: Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment * Product Fluency: Hands-on experience with machine learning-based fraud tools, rule-based fraud engines, or dispute management platforms; familiarity with Stripe Radar is a strong plus * Executive Presence: Experience presenting fraud and risk performance data to and influencing senior stakeholders across risk, finance, and operations functions * Operational Rigor: Ability to manage a complex book of business, balancing multiple merchant fraud investigations, dispute escalations, and performance reviews simultaneously * Ability to navigate data and people to find answers, including interpreting fraud dashboards, dispute analytics, and authorization rate metrics PREFERRED QUALIFICATIONS * Deep fraud and payments risk domain expertise with strong cross-functional instincts.
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