Sökresultat för "software product roadmap"

Description Position at LeoVegas Group ABOUT THE ROLE Join the Core Experience team and lead a talented, distributed team of full-stack developers across our European tech hubs! As Engineering Manager, you'll be instrumental in shaping the future of iGaming for our leading hero brands LeoVegas and BetMGM. You'll empower your team to build and maintain the native and web clients, as well as the backend platform that powers these exciting experiences. YOU WILL BE RESPONSIBLE FOR: Leading and mentoring a high-performing, innovative full-stack team Driving the development and maintenance of native, web, and backend platform components Collaborating with Engineering stakeholders to define and execute on the product roadmap Fostering a culture of accountability, growth, and continuous improvement within your team OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING: Essential Skills: Strong engineering background and understanding of full-stack development Proven ability to lead and motivate a team to deliver high-quality results A passion for growth, innovation, and taking ownership Nice-to-Have: Previous experience managing and leading engineering teams Knowledge of the iGaming industry WHO WE ARE At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 1800 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 16 offices worldwide. WHAT WE OFFER Hybrid work policy 4 weeks of Workation (T&C apply) 30 annual vacation days Occupational Pension 5,000 SEK wellness contribution annually Parental Leave Top-Up Possibility to enrol in a private health care insurance for both you and your partner 1,500 SEK equipment allowance Benify - benefits portal with many offers and discounts JOIN US! At LeoVegas Group, we encourage our teammates to find their roar and run with their boldest ideas. We don't wait for things to happen—we pounce and make them happen! Would you be a great fit for Leo Pride? Give us a roar and apply today! 🚀 As our company's working language is English, please submit your CV in English.

About Repli5 Repli5 is a Swedish startup based in Gothenburg that specializes in bringing Generative AI to computer vision applications. Our technology, called RealSim, leverages gen AI to bridge the gap between synthetic data and reality. This is particularly useful for creating accurate, realistic training data for computer vision models, which is essential in developing solutions for industrial robotics, autonomous drones, smart factories, and select automotive applications. Our technology is also capable of enhancing real-world images by introducing extensive weather and lighting variations, which significantly increases the robustness of downstream computer vision models. We are now packaging this tech into a platform service built for computer vision engineers. The Opportunity: Build the Engine of our Future We are looking for a highly driven Founding Software Product Engineer - Repli5 Platform to take the reins on our core cloud platform. This is a rare "greenfield" opportunity: you will be architecting and building out the platform from the ground up, allowing users to effortlessly generate computer vision training datasets. As a pivotal early member of our startup, you won't just be writing code—you will lead our platform development. You will sit at the intersection of our users, our 3D artists, and our Machine Learning engineers, translating complex generative AI capabilities into a seamless, scalable user experience. If you love the autonomy of a startup, thrive on making high-level architectural decisions, and want to build a product that directly impacts the future of autonomous systems and robotics, this is the role for you. What You Will Do (Key Responsibilities) Architect & Build: Lead the end-to-end full-stack development of our user-facing cloud platform, owning the technical roadmap and tech stack decisions. Product Lead: Lead the development of the platform product and ensure we are building features that solve real problems for our clients in robotics, drones, and manufacturing. Design for Flexibility: Create a robust architecture that thrives as a cloud-native application today, but is adaptable enough to be packaged for strict on-premise enterprise deployments tomorrow. Bridge the Gap: Work closely with our Software, Machine Learning, and 3D teams. You don't need to be an ML scientist, but you will integrate generative AI features and distributed training pipelines into the platform. Drive Engineering Culture: Set the standard for clean code, scalable architecture, and platform security as we grow the team around you. Who You Are (Qualifications) The Essentials: Minimum of 5 years of proven experience in full-stack software development with strong programming skills in modern frameworks (e.g., SvelteKit/React for frontend; Python/Node.js/Go for backend). Cloud & Infrastructure Guru: Deep experience architecting and deploying cloud platforms and practical knowledge of containerization/orchestration for both cloud and on-prem environments, as well as DevOps skills and experience in GPU-based services. Product Mindset: You have experience with, or a strong appetite for, Product Management/Product Ownership. You care just as much about why you are building something as how you are building it. The Startup Gene: You excel in fast-paced, ambiguous environments where you can take initiative and work independently. Cross-Disciplinary Curiosity (Big Plus!): A strong interest in or exposure to 3D creation (e.g., Unreal Engine, Blender) and/or Machine Learning (specifically Generative AI or Stable Diffusion). Understanding these domains will give you a massive advantage in collaborating with our specialized team members! A Team Player: A problem solving intellect with a team player spirit and a positive can-do attitude. What We Offer A competitive salary, pension, insurances and Stock Options. Healthy work-life balance. Challenging tasks that are at the forefront of technology. The autonomy to make major technical decisions and influence the product direction. An international, caring culture where it is natural to both ask for and offer help. Flexible working hours and the possibility to work from home some days a week. Fun at work. Recruitment Process Application Review First Interview (1-1 with COO) - More about you. This is our chance to learn who you are and what you bring to the table. Technical interview (with 2-3 from the Repli5 team). You're given a technical problem related to the position and you are expected to present how you would solve this. This is followed by general technical questions Final stage is a sync with the CEO.

Northflank is a cutting-edge cloud platform enabling developers to build and ship highly scalable, full-stack applications faster than ever before. We are a venture-backed company, and our platform is used by tens of thousands of developers worldwide in production.  We are currently looking for a backend software engineer to join our team of passionate, dedicated professionals. As a backend software engineer at Northflank, you will play a crucial role in building core technology and contributing to the platform's stability, performance, and product roadmap. This position is remote. Timezone: Working hours aligned with UTC ± 2 hours Key Responsibilities: * Design and implement scalable backend systems and APIs * Optimize database performance and data structures * Develop and maintain microservices architecture * Ensure high availability and fault tolerance of our systems * Collaborate with front-end developers and DevOps teams * Participate in code reviews and technical discussions Requirements: * 3+ years of experience in backend development * Proficiency in languages such as Go, Python, or Node.js * Strong knowledge of databases (SQL and NoSQL) * Understanding of RESTful APIs and microservices architecture * Excellent problem-solving and communication skills Preferred Qualifications: * Experience with distributed systems and message queues * Experience with cloud platforms (AWS, GCP, or Azure) * Familiarity with containerization and orchestration (Docker, Kubernetes) * Knowledge of CI/CD practices and tools * Contributions to open-source projects We offer a competitive salary, equity, and benefits package, and the opportunity to be part of a fast-growing startup at the forefront of the cloud-native revolution. If you are passionate about infrastructure software and want to join a dynamic team, we’d love to hear from you! Compensation The compensation for this role will depend on a number of factors including but not limited to: skill set, experience, training, and location. The salary range is between £45k-£100k. Diversity Statement At Northflank, we are committed to fostering a culture where every individual feels valued, respected, and supported, regardless of their background or identity. We are dedicated to providing equal treatment and opportunity throughout hiring, selection, and employment regardless of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other legally protected category. Northflank is an equal opportunity employer.

Mycronic is a global high-tech company that has been driving the electronics industry forward for over 50 years. We continue to grow and support customers across an increasing number of industries, and what we do shapes the technologies that define the society of the future - how we live our lives today and tomorrow. We are now looking for more people who want to join and strengthen our dedicated and driven teams at the forefront of technology. With us, you will work in an open, flexible, and collaborative environment where you collaborate closely with leading experts and take on challenging projects that turn ideas into reality and bring tomorrow’s electronics to life. Welcome to Mycronic! About the role Mycronic develops and manufactures advanced solutions for electronics and display production. Within one of our four divisions, the PCB Assembly Solutions division, we provide equipment and software for electronics production, including both standalone machines and complete production solutions. Our customers typically operate in environments with high product mix and small to medium-sized production series. As Product Manager, you will be part of a team of five, reporting to the Head of Product Management. You will collaborate closely with colleagues across marketing, sales, R&D, operations, supply chain, customer service, applications engineering and finance. The role also includes regular interaction with customers, suppliers and distributors. You will be based in Kista, where Mycronic has both offices and production facilities. Work tasks In this broad strategic and operational role, you will have overall responsibility for one of Mycronic’s products within the PCB Assembly Solutions division. You will drive long-term growth, profitability and market position by identifying business opportunities, developing the product strategy and translating customer and market insights into a clear roadmap. Your responsibilities will include: Defining product strategy, business plans, and the long-term evolution of the product portfolio. Owning and driving the product roadmap, prioritizing development initiatives based on market trends and customer needs. Ensuring long-term profitability and business performance through continuous tracking of product performance, market position, and key business metrics. Leading the full product lifecycle – from concept and development through launch, ongoing improvement, and end-of-life management. Aligning stakeholders across functions to ensure clear priorities, informed decision-making, and effective execution. Driving go-to-market activities and supporting sales and marketing with product positioning, customer insights, and competitive analysis. We are looking for We are looking for someone who combines a strong business mindset with technical understanding and takes clear ownership of their area of responsibility. You are strategic, results-oriented and skilled at turning customer needs into value-creating product and business decisions. You collaborate effectively across functions, communicate clearly and build trusted relationships with both internal and external stakeholders. Furthermore, you have: A Bachelor’s (BSc) or Master’s (MSc) degree in Industrial Engineering and Management, Mechanical Engineering, Electrical Engineering, Software Engineering, or a related discipline. A track record of working in or closely with product teams, with demonstrated ability to translate customer and market insights into decisions. Several years of professional experience in product management, project management, or a related cross-functional role. Excellent written and spoken English. It is considered an advantage if you have: Knowledge of relevant domains, systems or standards within SMT, PCBA or a related industry. Experience from a manufacturing, industrial, or technology company. Other information Start: According to agreement  Location: Kista + travel Extent: Full-time Contact details: Recruitment Consultant Johanna Sörell, johanna.sorell@academicwork.se and Vera Mohlin, vera.mohlin@academicwork.se This recruitment process is managed by Academic Work. Mycronic requests that all questions regarding the position are directed to Academic Work. Our recruitment process Personality and problem-solving tests Phone interview with Academic Work In-depth interview with Academic Work Interviews with Mycronic Reference checking & final decision

About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.  Our products empower operators across Europe and beyond — from booking and distribution to payments, operations, and guest experience.  About the Role As a Product Manager at VISIT, you will own the strategy, development, and success of one of our SaaS products within the broader product ecosystem. You will work closely with engineering, design, and commercial teams to deliver high-impact solutions that drive customer value and business growth. This role sits at the intersection of product, technology, and customer experience, with a strong focus on data-driven decision-making and continuous improvement. What You Will Do * Define and drive the product strategy, vision, and roadmap in alignment with company objectives and Group product direction * Own and prioritize the product backlog, ensuring efficient delivery aligned with business goals and customer needs * Collaborate closely with engineering and design teams to translate strategy into clear, actionable deliverables * Act as the primary point of contact for stakeholders across Sales, Marketing, and Customer Success to align product direction * Analyze customer feedback, usage data, and product metrics to inform decisions and improve product performance * Drive cross-functional collaboration to ensure solutions are customer-centric, technically feasible, and commercially viable * Leverage AI tools to enhance research, prioritization, documentation, and insight generation while maintaining strong judgment and quality standards * Identify opportunities to improve product workflows and customer-facing features through AI-enabled capabilities Who You Are * Proven product management experience in a SaaS, software, or digital product environment * Demonstrated experience owning product roadmap, backlog prioritization, and delivery with cross-functional teams * Strong stakeholder management and communication skills, with the ability to influence across technical and commercial functions * Solid analytical skills with experience using product, customer, and business data to drive decisions * Experience working closely with engineering and design teams in agile development environments * Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving environment * Familiarity with AI tools for research, analysis, or product development, combined with sound judgment on responsible AI use * English proficiency, minimum B1 level, is required for this role. Why VISIT? At VISIT, we value a unique blend of professionalism, curiosity, and passion. We look for people who combine confidence with humility, enjoy solving complex challenges, and are motivated by building sustainable, future-proof solutions for the travel industry. What you can expect: – A culture that supports learning, collaboration, and continuous improvement – An international environment with colleagues across more than 10 countries – Work that directly contributes to better experiences for operators, partners, and guests – A company that strives to be reliable, helpful, and constantly improving — with grit and a smile on our faces Location & Ways of Working – Hybrid – Primary office location is Gothenburg or Stockholm. Interested?  We’d love to hear from you! Apply now and join us in building the future of destination tech together.  About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.    Founded in 1999 and headquartered in Gothenburg, Sweden, VIST Group has grown into a team of 350+ employees across more than 10 countries. We describe ourselves as reliable, helpful, and constantly improving — with grit and a smile on our faces.

DO YOU WANT TO SHAPE THE FUTURE WITH US? Net Insight is a leading media technology and network solutions company enabling broadcasters, service providers, and enterprises to deliver high-quality live video, data, and cloud services worldwide. Headquartered in Stockholm, Net Insight is recognised for innovation in synchronisation, media transport, and cloud-based production workflows. Customers include many of the world’s most prominent broadcasters, telcos, and sports rights holders. Following a strategic realignment in recent years, the product portfolio has undergone significant modernisation. Net Insight is now building on a strong foundation, continuing its evolution into a more market- and product-led business — with a clear focus on growth, scalability, and commercial impact.   ROLE PURPOSE The Director, Internet & Cloud Solutions is accountable for the end-to-end product strategy, commercial performance, growth and lifecycle management of the company’s Internet and Cloud solutions portfolio. The role ensures that customer value propositions, use cases, services, and commercial models are translated into scalable, profitable offerings, supported by software licenses, value-added services (VAS), and operational excellence. This role acts as the product “north star” owner, balancing market needs, technology capabilities, and financial outcomes, while leading cross-functional execution across the organization. KEY RESPONSIBILITIES PRODUCT STRATEGY * Define together with the CPO and the Director of Managed Network Solution the long-term product vision aligned with Net insight’s strategy and North star for Internet & Cloud solutions. * Own a coherent product portfolio spanning the value proposition, use case adoption and continuously develop commercial models with the product team. * Define together with the product marketing manager target markets, customer segments, and positioning in alignment with company strategy. * Maintain a strong external perspective on market trends, customer needs, and competitive dynamics. * Own and prioritize the product roadmap to balance short-term impact with long-term strategic goals. * Drive decisions in collaboration with the product marketing manager on product positioning, which customer segments and markets to target, and with which propositions. * Own market insights related to customer needs, industry trends, and competitive landscape for internet & cloud solutions. COMMERCIALS AND FINANCIALS * Own product P&L for the Internet & Cloud Solutions portfolio including revenue growth, margins, pricing strategy, and product investment priorities. * Define in collaboration with the product team business cases, pricing models and ROI metrics for new products or major product enhancements. PRODUCT LIFECYCLE MANAGEMENT * Own the full product lifecycle from discovery to delivery and retirement. * Define together with the CPO and the Director of Managed Network Solution success metrics and KPIs to track product performance, adoption, and financial outcomes. * Continuously improve and maintain systems and processes for ongoing product performance tracking and portfolio optimization. CROSS-FUNCTIONAL LEADERSHIP * Lead alignment for Internet & Cloud Solutions across Product, Engineering, Sales, Marketing, Operations and Services. * Ensure tight alignment between R&D and the broader organization, acting as the key interface translating market needs into product development and R&D capabilities into customer value. * Ensure product strategy is effectively translated into execution across the organization. * Ensure alignment between roadmap priorities and company-level strategic initiatives. PRODUCT MARKETING AND SALES ENABLEMENT * Partner closely with Product Marketing to support effective go-to-market execution and ensure consistent positioning, messaging, and launch readiness. * Act as a senior product representative in key customer and partner engagements KEY QUALIFICATIONS & PROFILE EXPERIENCE * 5-10 years’ experience in product management or product leadership roles for technical, complex software/or cloud-based technology products. * Strong background in Internet, Cloud, SaaS, or digital infrastructure solutions, preferably within the media and technology industry are a strong plus. * Experience with cloud platforms such as AWS, Azure, or Google Cloud. * Knowledge of media transport formats including SMPTE ST 2110, SRT, RIST, JPEG XS, and IP contribution workflows is a strong plus. * Experience with remote and distributed live production models, or cloud-based media workflows is a plus. Business & Technical Acumen * Strong understanding of cloud architectures, connectivity, and digital workflows. * Ability to translate technical capabilities into compelling customer and business value. * Solid commercial mindset with experience in pricing, business cases, and P&L ownership. * Strong analytical skills with the ability to use data to drive product decisions. * Experience working with broadcasters, telecom operators, sports organizations, or streaming platforms is a strong plus. Leadership & Collaboration * Cross functional leadership capability with the ability to communicate clearly, credibly, and persuasively at all organizational levels. * Proven ability to build trust and strong working relationships across functions, fostering alignment and shared ownership of outcomes. * Comfortable influencing in complex, matrixed organizations, balancing multiple stakeholder perspectives and priorities. * Clear and confident communicator, able to simplify complex topics and present them in a clear, structured way that enables informed decisions. * Collaborative style that encourages openness, constructive challenge, and effective decision making across the organization. Education * Degree in Engineering, Computer Science, Business, or equivalent experience. Location Stockholm or UK Reports to Chief Product Officer Contract Permanent, full-time WELCOME TO APPLY The position is permanent, full-time employment located in our headquarters in Solna Business Park or from your home office in the UK. We value work-life balance; therefore, you can combine remote work and work from the office. For more information about the position, please contact recruiting manager Larissa Görner-Meeus; larissa.gorner@netinsight.net ABOUT NET INSIGHT  Net Insight (Nasdaq: NETI B) provides the highest performing, most open video transport and media cloud technology for content providers as the industry standard for flexibility and service across live contribution, distribution and remote production media workflows. For over 25 years, the world’s leading content owners, broadcasters, production companies, service providers and enterprises have trusted Net Insight’s Emmy® Award winning Nimbra technology to guarantee media delivery. Today, Net Insight partners with hundreds of customers in over 70 countries to ensure media flows across managed and unmanaged IP networks, and the cloud – from anywhere, to everywhere. It enables customers to get the best from any mix of virtualized, cloud and IP technology and is the only platform to support all the major industry standards, protocols and clouds. Welcome to Net Insight, where innovation, collaboration, and trust are the cornerstones of our success. As one team, we are committed to delivering value to our customers, contributing to the growth and success of our company. Together we create a dynamic and positive workplace where everyone is valued, engaged and empowered to make an impact

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. The role As a Product Counsel in Legora’s Stockholm office, you will play a central role in supporting one of the fastest-growing legal technology companies globally. You will partner closely with our product and engineering teams, providing strategic and practical legal guidance across the full product lifecycle from early-stage feature development to launch and beyond. Your advice will directly shape Legora's platform, product roadmap and user experience. This role requires a high degree of independence and the ability to operate across multiple time zones, partnering closely with stakeholders to enable commercial initiatives while also managing data governance and IP risk. Legora’s legal function is a forward-deployed, AI-first team working across multiple jurisdictions and legal disciplines. We act as trusted partners to the business, with a strong commercial mindset and a particular focus on enabling scalable product development, supporting go-to-market activities and navigating the evolving regulatory landscape for AI-powered legal technology. In addition to your core product counsel responsibilities, you will contribute to Legora's IP management. Beyond strong tech and IP judgment, we value curiosity, problem-solving, and a proactive, solution-oriented approach as we help redefine how legal work is done globally. What you will be doing: * Act as a trusted legal partner to Legora's product and engineering teams, providing hands-on counsel throughout the product lifecycle from concept and design through development, launch and iteration. * Advise on product-related legal risks, including data practices, AI governance, content moderation, terms of service and regulatory compliance across multiple jurisdictions. * Draft, review, and negotiate product-related agreements, including integrations, partnerships, licensing, brand, and marketing agreements. * Advise on IP risk allocation, licensing models, usage rights, ownership, and contractual protections in customer- and partner-facing agreements. * Support the protection and enforcement of Legora’s IP and brand, including trademark and domain portfolios, assisting in registrations and management, and supporting IP-related prosecution, disputes and litigation as needed. * Develop and maintain templates, playbooks, and guidelines to standardise negotiations, protect core IP assets, and improve execution speed. Who you are * Law degree (LL.M. or equivalent) from Sweden, the UK, or an EU-jurisdiction, qualified to practice in that country. * Proficiency in both spoken and written English. Additional language skills are meritorious. * Several years of experience at a top-tier law firm and/or as an in-house legal counsel with meaningful exposure to technology and intellectual property-related legal work. * Strong experience drafting and negotiating technology agreements, and navigating regulatory frameworks relevant to software and AI products. Meaningful experience working with data privacy is meritorious. * An excellent communicator who can translate complex legal and regulatory risks into clear, actionable guidance for non-legal stakeholders. * Strong legal judgment and confidence in making decisions independently, with a focus on achieving meaningful business outcomes. * You thrive in a fast-paced, dynamic entrepreneurial environment and a rapidly evolving business setting. You take initiative, are comfortable working independently and can effectively manage work across different time zones. * You are excited about the potential of technology to transform the legal industry. You have a keen interest in AI and legal tech, and you are eager to learn and apply these tools in real-world settings. * Experience with intellectual property matters (including IP management, licensing and enforcement) is a strong plus. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Job Description Flex Power Modules, a business line of Flex, is a leading design and solution provider of scalable DC/DC power converters primarily serving the AI & data processing & communication markets. Offering a wide range of both isolated and non-isolated solutions, its digitally enabled DC/DC converters include PMBus compatibility supported by the powerful Flex Power Designer. We’re offering solutions for various markets, such as telecom, RFPA, Datacom, and industrial. Further information can be found at flexpowermodules.com or on LinkedIn. We are hiring a Experienced Electronic Hardware Engineer for DC/DC product development, that will be in charge of electronic design for developing new products. What a typical day looks like: You will work in product development projects together with a project manager, electronic design engineers, mechanic-, software- and simulation engineers Leading the work in electronic design, thermal & magnetic design, evaluation & verification of our products; Collecting and analyzing data from global hyper-scalers and partners to influence roadmaps and drive the development of next generation products Technical discussions with our customers with aim to find technical solutions align requirements and verification plans Holding up the pre-development according to technology and product roadmap Contributing with colleagues from the engineering department on product feasibility The experience we’re looking to add to our team: Academic degree in electrical engineering - or similar Demonstrates advanced functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills Knowledge in thermal- & magnetic design is an advantage Ability to define problems, collect data, establish facts, and draw valid conclusions What you’ll receive for the great work you provide: Edge technology within DC-DC converters High engineering competence in the team You have the opportunity to work with our world-known customers directly A long-term role with many opportunities to learn, grow and develop - we turn jobs into careers. A career at Flex Power Modules offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

A great opportunity has come up at Betsson Group.  We are now looking for a Head of Engineering for our Campaigns & Rewards Area. THE WOW As the Head of Engineering - Campaigns & Rewards, you will provide leadership for our engineering teams working on our Gaming product vertical. You will be accountable for the delivery, in terms of both time and quality, of all engineering teams working in the domain. You will work closely with your product counterparts on executing the roadmap, whilst driving technical excellence in terms of code quality, stability, scalability, and security.   A TASTER OF WHAT YOU WILL BE INVOLVED WITH:  * Build and lead a high performing, top class engineering organisation covering multiple teams, setting out proper strategies towards this goal. * Support, mentor and coach the engineering managers and leads. * Collaborate with the architecture team and actively support their direction to drive the technical vision and enable the future state architectural design of the domain. * Work closely with your product counterparts to develop, support and execute on product roadmaps and towards shared goals. * Champion technical initiatives for consideration in the product development roadmap. * Maintain a deep understanding of the gaming industry, performing competitor analysis, staying up-to-date with trends, emerging technologies. * Foster a culture of innovation, continuous improvement, and collaboration within the team, promoting best practices in software engineering and agile methodologies. * Drive the delivery of initiatives across the teams, ensuring that we are maximising the potential of our people and their delivery. * Ensure the platform's reliability, security, and scalability by proactively addressing potential risks and performance bottlenecks. * Manage engineering budgets, resources, and timelines effectively, delivering projects on time and within scope. * Develop and implement metrics and KPIs to monitor platform performance, driving data-driven decision-making and improvements. * Identify and address technical and process bottlenecks. * Set an example in taking responsibility and ownership, which may also mean stepping into any missing role as and when may be required.     WHAT WE ARE LOOKING FOR: * Highly experienced in building and leading high performing engineering teams, with at least 2 years’ experience in a senior / strategic engineering leadership role.  * A strong background in software engineering, preferably having 10+ years’ experience working in engineering roles.  * Demonstrated experience in nurturing and coaching engineering leaders.  * Passionate about technology and how it can enable business growth and opportunities, in particular in how it satisfies user needs.    * Experience and understanding of agile practices and techniques for developing products.   * Confident working in a complex technical environment with hands-on experience working with highly available and high load transactional systems, with the ability to drive focus on performance, scalability and security.  * Experience in defining OKRs and KPIs, working with data to understand system(s) performance and the outcomes of product development.   * Proven ability to lead analyses and evaluations for complex decisions.   * Experience with cloud platforms like AWS, Azure, or GCP is a plus.    GOOD TO HAVE: * Relevant working experience in the gaming industry.  * Experience working with remote / geographically distributed teams.  * Familiarity with AI/ML technologies for personalised experiences.  * Experience in working with and managing third-party suppliers. * A humble and inspirational leader who leads by example and fosters a culture of ownership and collaboration.   * Strong organisational, planning and project management skills.   * Excellent verbal & written communication skills, with the ability to explain technical topics to non-technical stakeholders.   * Excellent presentation skills, with the ability to present effectively to C-Level.  * Professional working proficiency in Swedish and English.    WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.   CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

We are looking for a strategic technology leader to own Sinch's portfolio of Sales and Marketing business applications. Reporting to the VP, Sales & Marketing Applications, this role is responsible for the commercial management, product strategy, adoption and ongoing evolution of the technology ecosystem that supports our global go-to-market organisation. Rather than managing core CRM operations, this position focuses on the third-party applications that extend Salesforce, ensuring they continue to deliver measurable business value, align with Sinch's commercial strategy and evolve alongside our sales and marketing organisation. You will partner closely with Sales, Marketing, Customer Success, Revenue Operations and IT to maximise adoption, optimise vendor investments and identify new technologies that strengthen our commercial capabilities. Own the strategy and lifecycle management of Sinch's Sales and Marketing application portfolio, including platforms such as Gong, Outreach, Qualified, 6sense, ZoomInfo, Cognism, Clay, Gainsight and other GTM technologies. Act as the primary commercial owner for strategic SaaS vendors, managing commercial relationships, renewals, licensing strategies, business reviews and roadmap alignment. Develop and maintain product roadmaps for each application, ensuring investment decisions support Sinch's long-term GTM strategy. Partner with business stakeholders to increase adoption, improve user experience and ensure technology capabilities are fully utilised. Define success metrics for each platform and regularly measure adoption, business outcomes and return on investment. Identify capability gaps across the Sales and Marketing technology landscape and build business cases for new solutions that improve productivity, customer engagement and revenue growth. Collaborate with Product, Sales, Marketing and Customer Success leaders to understand evolving business requirements and translate them into technology roadmaps. Work closely with architecture, engineering and Salesforce teams to ensure third-party applications integrate effectively into the broader Salesforce ecosystem. Lead vendor governance, quarterly business reviews and executive reporting on platform performance, commercial value and strategic opportunities. Monitor market trends, emerging technologies and AI capabilities to ensure Sinch remains at the forefront of Sales and Marketing technology. Build strong partnerships across the organisation to ensure technology decisions are driven by measurable business outcomes rather than individual product requests. REQUIREMENTS Significant experience managing enterprise Sales and Marketing technology portfolios within a global organisation. Strong understanding of modern GTM technology, including sales engagement, conversational marketing, customer success, revenue intelligence, ABM, data enrichment and AI-enabled sales platforms. Experience managing strategic SaaS vendors, commercial negotiations and technology investment decisions. Demonstrated success increasing platform adoption and delivering measurable business value from enterprise software investments. Strong commercial mindset with the ability to evaluate ROI, licensing strategies and technology rationalisation opportunities. ·Experience developing product roadmaps and working closely with business stakeholders to prioritise enhancements. Excellent stakeholder management skills with the ability to influence senior leaders across Sales, Marketing and Customer Success. Strong understanding of how third-party business applications integrate with Salesforce and enterprise data platforms. Experience identifying emerging technologies and translating innovation into business value. Strong understanding of the MarTech landscape, including Marketing Cloud, Data Cloud, and sales productivity tools. Proven experience effectively managing distributed teams across multiple time zones (India, LATAM, EMEA). Deep knowledge of Salesforce administration, security models, and platform governance. A business-oriented mindset focused on system uptime and user satisfaction. Fluency in English. SUCCESS METRICS Success in this role will be measured through: Increased adoption across the Sales and Marketing technology portfolio. Demonstrable ROI from technology investments. Effective vendor management and commercial optimisation. Delivery of strategic product roadmaps. Increased revenue enablement through improved technology capabilities. Identification and implementation of new technologies that address capability gaps. Strong stakeholder satisfaction across Sales, Marketing and Customer Success. Continuous alignment of the technology portfolio with Sinch's GTM strategy. Our corporate language is English, please submit your application in English. Must currently reside in and be eligible for employment in Stockholm, Sweden. Relocation and visa sponsorship are not available for this role. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for an experienced Tech Lead & Product Manager What You Will Work On Lead and coach an API & Integration team of approximately 15 developers and specialists Provide direct people management for approximately 7 employees Own the product roadmap and prioritization of API and integration initiatives Balance business priorities across multiple stakeholders and parallel projects Drive governance, lifecycle management, and continuous improvement for the API platform Develop and optimize team processes, delivery practices, and operating models Manage consultant procurement and collaborate with external vendors and partners Lead the evolution of enterprise integration and API capabilities Support technical decision-making and platform strategy Collaborate closely with business stakeholders, architects, and engineering teams Ensure high-quality delivery of integration services aligned with business objectives Contribute to the development of a modern Azure-based integration platform Foster an agile, collaborative, and high-performing engineering culture What You Bring Proven experience leading technical teams within API management, system integration, or enterprise integration Strong leadership experience with people management, coaching, and team development Previous technical background as a Software Developer, Solution Architect, Technical Lead, or similar Experience managing API platforms and integration solutions in large enterprise environments Strong knowledge of governance, lifecycle management, and platform management Experience working with external vendors, consulting partners, and supplier management Strong prioritization skills in complex organizations with multiple stakeholders Experience working with Microsoft Azure-based integration platforms Experience delivering digital transformation and enterprise integration initiatives Strong stakeholder management and communication skills Fluent English communication skills Structured, analytical, and delivery-oriented approach

TL;DR - We’re looking for a Founding GTM (Account Executive) to drive Lovable’s next chapter of growth by bringing our AI-powered software creation platform to startups and enterprises across the world. You’ll own the full sales cycle - from outreach to close - turning curiosity into conviction and conviction into contracts. If you thrive on momentum, storytelling, and multi-threaded deals, this is your arena. Why Lovable? Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Over 2 million people in 200+ countries already use Lovable to launch businesses, automate work, and bring their ideas to life. And we’re just getting started. We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world. What we’re looking for Proven success closing mid-market or enterprise SaaS deals Track record of full-cycle selling - prospecting, discovery, demos, negotiation, and close Strong communicator who can translate technical and product concepts into clear business value Experience navigating multi-stakeholder deals across product, engineering, and leadership Builder mindset - you’re excited to shape GTM motion and systems in a fast-scaling org Curiosity and hunger to master Lovable’s product deeply; you lead with insight Comfort with ambiguous, high-growth environments where speed and precision matter Bonus: Experience selling AI or developer tools, or working in product-led growth motions What you’ll do Own and run end-to-end sales cycles with precision - from first touch to signed contract Craft strategic account plans that identify whitespace, map stakeholders, and unlock expansion Lead compelling demos and discovery sessions, tailoring value to technical and business buyers Collaborate cross-functionally with Product, Marketing, and Customer Success to deliver seamless onboarding and retention Build ROI-driven business cases that connect Lovable’s capabilities to real outcomes Maintain pipeline accuracy and forecasting discipline across all active deals Use insights from customer conversations to influence product roadmap and GTM strategy Champion a repeatable, data-driven GTM motion as we scale from startups to enterprise How we hire Fill in a short form then jump on an initial exploratory call. Discuss your experience in more depth during a round of interviews with us. Join us for a workshop lasting 1-2 days remote or onsite. We'll see how you tick and you get to meet the team and explore whether joining Lovable feels right for you. About your application Please submit your application in English. It’s our company language so you’ll be speaking lots of it if you join. We treat all candidates equally - if you’re interested please apply through our careers portal.

What will you do? As a Senior Web Developer at Rebtel, you will join the team replacing our old legacy system with a new one using Next.js, Typescript, GraphQL, React Testing Library, and Cypress. We’re looking for someone who can help us make the most of these technologies to build a sustainable and scalable platform that we’ll build on top of for years to come, while also maintaining our legacy system. We’re looking for an innovative engineer with a keen intuition for customer experience. Being part of the team at Rebtel means understanding and anticipating customer needs in an environment where your voice is encouraged. We work in an Agile environment to manage tasks and plan product roadmaps, involving regular goal-setting, backlog refinements, retrospectives, and clear communication. This approach enables developers to influence strategy, goals, and planning, everyone on the team is part of both planning and execution. Areas of ownership: Contribute expertise to elevate the web platform to the next level while actively sharing knowledge and learning from others in the team. Drive continuous improvements in user experience and enhance how users interact with the software. Contribute to designing and building complex software that is maintainable, secure, and scalable. Participate in technical discussions, uphold coding best practices, and strive to find the simplest possible solutions to complex problems. Ensure high-quality deliverables by covering edge cases and writing unit and integration tests. Collaborate effectively within the team and across functions, while also taking ownership as a sole developer within designated areas. Requirements: You are an excellent communicator and collaborator. We work in English, but you will hear many languages in our Stockholm office 5+ years of full-time professional experience Proficiency in JavaScript Experience working with TypeScript Experience with development lifecycle tools and processes (GitHub, Jira) Knowledgeable and experienced in modern JavaScript frameworks or libraries (React, Angular, Vue, etc.) Experience integrating REST APIs Experienced in writing clear and concise documentation Excellent communication skills in English Committed to writing structured, clean, and testable code Able to raise the level of everyone around you Enjoys hacking on new technology and loves R&D Always curious, always learning Has a vision for product development and how a codebase evolves Why Rebtel? When you join Rebtel, you become part of a global team, bringing together diverse minds from every corner of the world. Our headquarter is nestled in Stockholm and here we strike a balance between dedicated work and more relaxed activities. Every Friday the unmistakable aroma of freshly popped popcorn fills the air, but our celebrations encompass everything from minor and major common accomplishments to cinnamon bun day. At Rebtel, you are the most important asset and we strive to provide a comprehensive package of benefits and perks that enhance your well-being and work experience. Here are some of the things you can expect from us: Pension Plan Health Checkups, Influenza shots and Private Medical Insurance Dental Insurance Occupational insurance Wellness allowance (5,000 SEK) Discount on gym memberships Bonus program Extra parental pay 30 days annual vacation Monday breakfasts Relocation Support, if you're joining us from afar, we'll assist you in making a smooth transition. Rebtel is an international workplace, and at the office, we speak English; therefore, high English proficiency is required. We are committed to being an LGBTQIA+ safe workplace, a place where individuals can be open about who they are without fear of discrimination or harassment. We are Rebtel. We come from all around the world to create products for anyone who has crossed a border. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Volumental is the foot scanning and fit technology company trusted by leading footwear retailers worldwide. We combine 3D scanning hardware with AI-powered sizing recommendations, in physical retail, on Shopify storefronts, and across enterprise e-commerce platforms, improving customer experience, shopper confidence and boosting sales. Our mission: make standard sizes obsolete. We are growing our commercial team and looking for a driven, curious Account Executive to own new business across both in-store and e-commerce channels. Where you'll fit in You will own the full sales cycle, from outbound prospecting to close, across two complementary product lines: our physical foot scanner for retail environments and our e-commerce sizing widget for Shopify and enterprise online storefronts. You will report to and work closely with the CCO, proactively bring deal questions, set your own cadence, and be expected to self-correct. There is no dedicated sales manager in the team. If you thrive with autonomy and accountability, this is your environment. We're excited about you because... You are curious to dive deep on the product you are selling. You are hands-on and collaborative with low prestige, willing to jump in where needed. You have sold across both physical retail and digital/e-commerce channels and are comfortable with the context-switching that requires. You have experience working with B2B sales and/or project management and are ready to take on $500K+ deal sizes for globally scalable products. You are willing to travel. We work with customers around the world and this role will require regular travel to attend customer meetings, fairs and conferences. You proactively follow industry developments and think about how they affect your accounts. What you'll do Build and own your outbound pipeline targeting footwear and sports apparel brands across physical retail and e-commerce. Run discovery-led sales conversations that adapt in real time, where you listen more than you pitch. Build business cases using scan data, conversion metrics, and account-specific insights to prove value. Conduct store visits, run scanner demos, and get hands-on with the product as a core part of your sales process. Track your pipeline with discipline in HubSpot and bring structured deal updates to the CCO. Stay close to the product roadmap and translate new features into commercial opportunities. Collaborate with Customer Success on handovers and expansion signals. We are looking for someone who: Has 3-6 years in a closing role, with demonstrated success in outbound/new logo hunting of enterprise customers. Has experience selling into retail, footwear, or e-commerce. You understand the buyer's world, pain points and needs. Has Shopify or SaaS e-commerce sales experience. Has strong discovery skills: you ask good questions, read the room, and adjust when a conversation shifts. Is comfortable building business cases with data, even when the data is incomplete. Is self-directed: you know when to push ahead, when to ask for input, and how to proactively manage your own energy and pipeline. Is comfortable using AI tools as a natural part of work - for research, prep, account planning, or whatever makes you sharper. Bonus - Not required, but nice to have: Experience selling to footwear retailers or brands. Experience selling hardware bundled with software. What we offer Competitive base + commission structure Direct access to leadership and real input into commercial strategy A product with genuine proof points and a growing enterprise customer base Flexible, hybrid work (at least 3 days from the office) An AI-forward team that gives you the tools to work smarter Personal learning budget and access to coaching Opportunity to work with a great team of 15+ nationalities in our English-speaking office Occupational pension at ITP1 level Flexible Public Holidays Policy Options Program Parental pay top-up Wellness allowance Dog-friendly office This is a full-time position based at our Stockholm headquarters, reporting to our Chief Commercial Officer. We welcome applicants from all backgrounds! If this role excites you but you don’t meet every qualification, we encourage you to apply—we’d love to hear from you.

WHO WE ARE Sapien is rethinking how finance teams operate in the age of AI. We’re building toward an autonomous CFO -- systems that run company financials end-to-end. Our platform analyzes complex financial data in real time to increase decision cadence, prevent costly mistakes, and surface value. Sapien has caught multi-million-dollar errors, saved thousands of jobs, and returned significant dollars to customers’ bottom lines. We partner with traditional businesses—manufacturing, healthcare, restaurants, and large enterprises to deeply understand and automate their financial workflows. We’re HQ’d by Madison Square Park in NYC and backed by General Catalyst, Neo, and top operators from Google, OpenAI, Microsoft, Ramp, and Stripe (over $9M raised). THE ROLE Every wave of enterprise software created a new kind of operator. On-prem had implementation managers. SaaS had solutions engineers. Agentic AI demands something different: people who don't install software, they deploy intelligence. They rewire how finance teams think, work, and decide. That's this role. You'll be the bridge between Sapien and the finance orgs we serve, dropping into customer environments, learning their workflows cold, and redesigning them around our agents. But deployment is only half of it. You'll sit at the center of the company: feeding what you learn in the field back to sales, shaping the product roadmap with engineering, and giving the founders ground truth on where the market is going. Part strategist, part operator, part finance translator. The connective tissue between customers, sales, product, and leadership. If you've ever watched a finance team grind through a process and thought "there has to be a better way", we built this role for you. WHAT YOU’LL OWN Customer Deployments * Own customer implementations end-to-end: scoping, workflow mapping, deployment, training, and optimization. You are the reason a customer succeeds. * Embed with finance teams (CFOs, FP&A, analysts) to learn how they actually operate, then transform those workflows onto Sapien. * Build the deployment playbook from zero: repeatable frameworks for onboarding, integrating, and scaling Sapien across organizations. Cross-Functional Impact & Strategy * Arm the sales team with what you learn in the field, including real customer pain points, objections, success stories, and the language CFOs actually use, so every deal benefits from every deployment. * Work directly with engineering to set the product roadmap: translate real finance workflows into product requirements, stress-test new features, and push for what customers actually need. * Spot patterns across deployments that shape where the product and GTM motion go next. * Partner with the founders on customer materials, internal strategy, and high-priority initiatives. WHAT WE’RE LOOKING FOR * Finance and operating background. 2–6 years in banking, PE, consulting, or a similarly analytical role. You know your way around financial statements, operating metrics, and corporate finance. * Strong in front of customers. You can hold a room with a CFO. You listen more than you talk, build trust quickly, and turn vague concerns into concrete next steps. * You build systems, not just deliverables. When you solve a problem, you make sure it stays solved. You leave behind processes, not just outputs. * AI-native. You use AI tools every day. You pick up new tech faster than anyone around you and you can't help but show others how to use it too. * High agency. You don't wait for a brief. You figure out what needs to happen and you go do it, with attention to detail that holds up under scrutiny. HOW YOU WORK (VALUES WE CARE ABOUT) * AI-native. You’re energized by applying AI to transform how businesses run. * Ambiguity-shaping. You turn nebulous problems into a first pass and drive to resolution. * Extreme ownership. You identify what’s next—and do it. If you say it, it gets done. * Speed & hustle. You bias to action and move with urgency without sacrificing quality.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Account Manager Location: Abuja Work Mode: Hybrid Job Purpose The Account Manager serves as the primary trusted advisor and ongoing point of contact for Moniebook customers post-onboarding. This role is accountable for driving long-term customer satisfaction, retention, and growth by ensuring customers maximise value from the Moniebook solution, achieve their business objectives, and remain engaged, successful partners. Operating as a proactive customer advocate, you will own the customer relationship lifecycle, monitoring signals, conducting regular business reviews, identifying expansion opportunities, resolving issues, and driving feature adoption that deepens product stickiness. Success is measured by customer retention (churn prevention), Net Promoter Score (NPS), expansion revenue (upsell/cross-sell), and customer satisfaction (CSAT) scores. Key Responsibilities * Customer Relationship Ownership: Serve as the primary point of contact for assigned customer accounts. Build trusted relationships with key stakeholders (business owners, managers, staff) through proactive communication, responsiveness, and genuine commitment to their success. * Proactive Customer Engagement & Support: Regularly check in with customers to assess satisfaction, understand evolving needs, provide guidance on best practices, and address questions or concerns before they escalate. Be the first responder for customer queries and issues, delivering quick, efficient solutions. * Adoption & Value Realization: Drive ongoing adoption of Moniebook features by educating customers on underutilised capabilities, sharing relevant use cases, and providing training refreshers. Monitor usage data to identify adoption gaps and proactively intervene to increase engagement and product stickiness. * Customer Health Monitoring & Risk Management: Track customer health signals, including login frequency, transaction volume, support ticket trends, and feature adoption. Identify at-risk accounts showing signs of disengagement or dissatisfaction, and implement targeted retention strategies to prevent churn. * Quarterly Business Reviews (QBRs): Conduct structured business review sessions with customers to analyse their usage data, showcase ROI and value delivered, align on business goals, surface insights and recommendations, and co-create success plans for the upcoming period. * Revenue Growth & Expansion: Identify upsell and cross-sell opportunities based on customer needs, business growth, and product usage patterns. Collaborate with Sales to introduce additional features, premium tiers, or complementary products that drive incremental revenue and customer value. * Issue Resolution & Escalation Management: Troubleshoot technical issues, configuration challenges, and operational questions. Coordinate with Product, Engineering, and Support teams to resolve complex issues while maintaining transparent communication with customers and managing their expectations throughout. * Customer Advocacy & Voice-of-Customer: Serve as the internal voice of the customer by collecting and synthesising feedback, feature requests, pain points, and competitive insights. Share these with Product and Leadership teams to inform product roadmap decisions and business strategy. * Renewal Management: Own the renewal process for assigned accounts, ensuring contracts are renewed on time with minimal friction. Proactively address renewal concerns, negotiate terms where appropriate, and secure long-term commitments that reflect the value delivered. * Continuous Learning & Product Expertise: Develop and maintain deep expertise in Moniebook's product capabilities, retail industry trends, competitive landscape, and customer success best practices. Participate in team training, product updates, and AM strategy initiatives to continuously elevate your impact. Qualifications * 3 - 5 years of experience in customer-facing roles such as customer success, account management, customer support, or client services (SaaS or retail technology experience strongly preferred) * Proven track record of managing customer relationships, driving retention, and achieving customer satisfaction targets * Strong interpersonal and communication skills with ability to build trust, influence stakeholders, and navigate difficult conversations with empathy and professionalism * Excellent problem-solving and conflict-resolution skills, able to diagnose issues, think critically, and deliver practical solutions under pressure * Technical aptitude with ability to quickly learn software products, troubleshoot issues, and effectively demonstrate product features to diverse audiences * Strong organizational skills and ability to manage multiple customer accounts, priorities, and projects concurrently without compromising quality * Data-driven mindset, comfortable analysing customer usage data, identifying trends, and translating insights into actionable strategies * Self-motivated, proactive, and results-oriented with strong sense of ownership and accountability for customer outcomes * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) About You * You're genuinely customer-obsessed, you measure your success by your customers' success and take personal pride in their achievements * You're a relationship builder who naturally earns trust, listens deeply, and makes customers feel heard, valued, and supported * You're proactive and anticipatory, you don't wait for problems to escalate; you spot early warning signs and intervene before customers consider leaving * You're commercially minded, you understand the business value of retention and expansion, and you're comfortable having revenue conversations with customers * You're a problem-solver at heart, you stay calm under pressure, think critically, and find creative solutions to complex customer challenges * You're organised and disciplined, you manage your book of business methodically, follow through on commitments, and never let important details slip through the cracks * You're collaborative and team-oriented, you work seamlessly across departments to deliver exceptional customer experiences and achieve shared goals * You're resilient and adaptable, you thrive in dynamic, fast-paced environments and view challenges as opportunities to learn and grow What Success Looks Like * Maintain >95% gross retention rate (GRR) across your customer portfolio, with proactive churn prevention strategies that keep customers engaged long-term * Maintain >80% active rate across your customer portfolio * Consistently identify and close upsell/cross-sell opportunities that drive 10-15% net revenue retention (NRR) growth annually within your accounts * Drive measurable increases in feature adoption across your accounts, with customers actively using 4+ core Moniebook capabilities that maximise platform value * Execute timely, friction-free renewals with 100% on-time contract completion and minimal escalations to leadership * Your customers become promoters, willingly providing references, testimonials, case studies, and referrals that support sales and marketing efforts * You regularly share customer insights that influence product decisions, contribute to CS process improvements, and mentor junior team members to elevate overall team performance What we can offer you Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning: We have a learning-and-development-focused environment, with an emphasis on knowledge sharing, training, and regular internal technical talks. Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the operations lead. * A behavioural and technical interview with the business lead. Moniepoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.