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Service Engineer (Nordics) - Field Services & Key Accounts

Cambi (Norway)
  • OrtAsker
  • OmfattningHeltid
  • Sista ansökan25 dagar kvar
  • Publicerad8 okt.

Om tjänsten

Would you like to use your skills to accelerate the global transition to a low-carbon circular economy?

About Cambi

Cambi is a world-leading provider of sustainable technology solutions that enable cities to turn wastewater sludge into valuable

resources. We are a medium-size, Norway-based multinational company listed in Oslo on Euronext Growth, with offices in several

countries. We have diligent employees from different backgrounds and more than 25 nationalities, and a growing sales network

covering all continents.

Our core expertise lies in designing, testing, manufacturing, installing, and operating industrial process installations, used

mainly for treating sewage sludge before or after anaerobic digestion in wastewater treatment plants. The technology, known as

thermal hydrolysis, reduces greenhouse gas emissions and produces renewable energy, organic fertilizers, and various soil products

while destroying pathogens and other harmful substances. Our systems have the capacity to cater to over 120 million individuals

across more than 28 countries. We are proud of having cities like Oslo, London, Washington, Singapore, and Sydney among our

clients.

About the Role

As Service Engineer, you are the main technical point of contact for the Cambi thermal hydrolysis (THP) plants in your portfolio

in the Nordic region. You take ownership of the client relationship, the maintenance and reliability of the plants, and the growth

of Cambi's service business at these sites. You make sure the plants are well maintained, that issues are found early, and that

repairs are carried out quickly and safely, whether you do the job yourself on site or organise contractors to do it. The role is

a mix of hands-on site work, office-based planning and follow-up, and client meetings, always in strict compliance with site

safety requirements.

You are the go-to contact for plant management, operators, and site personnel. You attend operational and commercial meetings with

your clients, and you use your close knowledge of each plant to identify and develop opportunities for service agreements, spare

parts, upgrades, and other services. You ensure that customer requests, operational issues, and agreed actions are followed up

within agreed response times, acting as the link between the client and Cambi's service, spare parts, process, sales, and project

teams.

The right candidate has solid experience in maintenance planning and practical maintenance, including preventive and corrective

maintenance, criticality analysis, and spare parts management, combined with a commercial mindset and an interest in building

long-term client relationships. You are eager to build a deep understanding of Cambi's technology, including process, mechanical,

and electrical aspects of the systems. The position offers significant on-the-job training and the opportunity to develop strong

technical and commercial expertise.

In addition to the core maintenance and service responsibilities, the role includes business development and sales of services,

such as preparing technical and commercial proposals, supporting contract and price discussions, and following up service

agreements. You will work closely with multi-disciplinary and international teams and contribute to the continuous development of

Cambi's service offerings, methods, and tools. The role reports to the O&M Support Manager.

Key Responsibilities

  • Act as primary point of contact for an assigned portfolio of Cambi plants in the Nordic region, ensuring high levels of

support, delivery, and client satisfaction.

Take technical ownership of maintenance and reliability for your plants.
  • Establish, maintain, and follow up a maintenance plan for each site, covering preventive, condition-based, and corrective

maintenance.

  • Carry out and keep updated criticality analyses of plant equipment, and use them to prioritise maintenance and define critical

spare parts.

Travel to site to troubleshoot, repair, and replace equipment, or engage and follow up contractors to carry out the work.
  • Manage spare parts for your plants: define needs and place orders with Cambi's spare parts team, follow up shipping and

delivery, and make sure the repair or replacement is executed.

Proactively follow plant condition and performance to identify issues before they lead to breakdowns or unplanned downtime.
Answer questions from operators and site personnel and respond to service requests within agreed response times.
  • Attend commercial and follow-up meetings with clients, and identify sales and up-sale opportunities such as service agreements,

spare parts packages, upgrades, and optimisation services.

  • Prepare technical and commercial proposals for services and spare parts, and support contract and price negotiations together

with Cambi's sales team.

  • Follow up existing service agreements, ensuring delivery according to contract and identifying opportunities for renewal and

extension.

Build and maintain an account plan for each client, covering plant status, maintenance needs, and business opportunities.
Ensure compliance with site safety requirements and conduct Safe Job Analyses when required.
Document site visits, work performed, and findings in service reports and maintenance records.
Contribute to the development of service offerings, maintenance concepts, methodologies, tools, and business processes.

We are looking for

Hands-on problem solver who is as comfortable on site as in a client meeting.
Commercially minded, with the ability to turn technical insight into value for the client and business for Cambi.
Proactive and structured, with the ability to spot issues and opportunities early and take ownership until they are resolved.
Persistent, thorough, and able to handle many parallel activities in a dynamic environment.
Service-minded, with clear and confident communication towards operators, plant management, and colleagues.
  • Curious and motivated learner who is eager to build a deep understanding of Cambi's technology, including process, mechanical,

and electrical aspects of the systems.

Willingness and flexibility to travel, including at short notice when a plant needs support.

Key qualifications and requirements

  • Engineer within mechanical, process, chemical, automation, or electrical, or certificate of craftsmanship / technical college

(fagbrev/fagskole) within mechanical, automation, process, or electrical.

> 5 years of relevant experience from industrial maintenance, field service, or plant operation.
  • Documented experience with maintenance planning, including preventive maintenance programmes, criticality analysis, and spare

parts management.

Experience with client-facing roles, service sales, or business development is an advantage.
  • Knowledge of process technology and equipment such as wastewater and sludge pumps, valves, heat exchangers, and steam systems

is an advantage.

Experience with maintenance management systems (CMMS) is an advantage.
Experience from wastewater-, pulp and paper-, biogas-, process- or agriculture industry would be an advantage.
Comfortable with working in national, international and multicultural environments.
  • The position requires professional proficiency in Norwegian and English. Additional language skills are considered an

advantage.

Valid driver's licence.
Boiler Certificate (Kjelpassersertifikat) is a benefit.

At Cambi, we value people who share our commitment to the environment and the positive impact of the circular economy. Your

personality should align with Cambi’s core philosophy, which centers around strong customer focus, delivering a high standard of

quality in our solutions, products, and services, and always acting with integrity.

Why Join Cambi

Work globally: Encounter different cultures and work practices when working with the global organization.
  • Make an impact: Contribute to projects transforming organic waste streams into bioresources, boosting the circular economy, and

leading to net-zero emissions in cities worldwide.

  • Immerse in diversity: Join a multicultural team with a mix of young and experienced colleagues from more than 25 countries and

18 different disciplinary backgrounds.

  • Grow personally: Embrace our values: quality, curious, reliable and teamwork, in a dynamic work environment grounded in a

modern Code of Conduct applying to all employees and business partners.

How to Apply

If you’re ready to take the next step in your career with us, we’d love to hear from you. We kindly ask you to upload your CV and

answer three questions regarding your motivation for the role.

Delivering on our mission to enable a swift global transition to sustainable communities is contingent on attracting and retaining

talented employees from diverse backgrounds.

Deadline for applying is as soon as possible. Please be informed that we will only accept and assess applications through our

career site.

Contact

For any questions about the role, you’re welcome to get in touch with:

Amin Zavieh, O&M Support Manager, amin.zavieh@cambi.com

Martine Opstad Sunde, CPC, martine.sunde@cambi.com