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The opportunity Hitachi Energy Transformers- Business Solutions IT Organization is seeking a Factory IT Site Delivery Manager for Ludvika who will provide overall service delivery to the site to drive value and business growth to the business. As Site IT Service Delivery Manager (SDM), you are responsible for building and providing specific IT Solutions/Services interfacing the business, consulting with the Site BU leads, business application owners and IT stakeholders on IT-related topics. This role is responsible for ensuring all IT infrastructure and applications are delivered to the site as well as management of Ticket Management and Escalations. The Site IT SDM is the key point of escalation and is accountable for local business relationship management for IT service performance; you are responsible for aggregating demand for new and improved IT services required by the business and ensuring overall business satisfaction with IT services. In this role, you lead site IT professionals, managing vendor relationships, and ensuring that service delivery processes and procedures are followed to meet the organization's objectives. How you’ll make an impact Manage and lead the Site IT team, ensuring proper staffing, skills, and organization. Act as the main point of contact for IT suppliers and CDC teams on IT-related matters. Ensure effective ticket management, including triage and escalation processes. Provide onsite IT infrastructure support and delivery, including project management for IT builds. Maintain governance, IT security, and cybersecurity operations, including first response to incidents. Gather and manage business requirements and ensure access to necessary applications. Oversee IT budget planning, cost control, and network connectivity, including machine integration. Coordinate applications, vendors, and support the development and motivation of team members. Your background Bachelor’s degree in Computer Science/Engineering or 10+ years in Information Systems. At least 4 years of experience in an IT management role. Strong communication skills in English and good proficiency in Swedish. Proven experience (2+ years) managing complex global IT projects. Background in process management, continuous improvement, and business process optimization. Understanding of manufacturing operations, change management, and cross-functional collaboration. Experience with complex stakeholder environments and strong knowledge of IT policies and end-to-end business processes. Familiarity with key tools and methodologies (e.g., MS Office, ServiceNow, Azure, SAP S/4HANA, ITIL, Lean Six Sigma) and ability to manage IT resources in a multi-shift factory environment. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy, both in Sweden and globally Mentor support during onboarding Various trainings and education supporting employee development A diverse company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks Additional benefits may apply to this specific role More about us Are you ready for an exciting new challenge? Does the above description sound like you? Don’t delay – apply today! Due to summer vacation the screening process will start in the beginning of August Recruiting Manager David Garcia-Bayon , david.garcia-bayon@hitachienergy.com will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Håkan Blomquist, +46 107-38 31 52; Unionen: Olle Ruzicka, +46 107-38 31 44; Ledarna: Frank Hollstedt, +46 107-38 70 42. All other questions can be directed to Talent Acquisition Partner Magnus Rönnholm, magnus.ronnholm@hitachienergy.com.
About Norvion Systems AB Headquartered in Gothenburg, Sweden, Norvion Systems AB is an innovative engineering company dedicated to deploying cutting-edge AI, robotics, and embedded systems solutions across the Nordic region and Europe. We bridge advanced technological innovation with successful real-world deployments, serving as Europe’s trusted engineering partner. Our leadership and core technical teams comprise industry veterans and technical experts from global tech pioneers, Tier 1 suppliers, and intelligent cockpit fields. We cultivate a practical, reliable, and quality-driven Nordic engineering culture. At Norvion, you will work at the forefront of Embodied AI and advanced edge platform engineering, collaborating with top-tier research institutions and industrial leaders to push the limits of technology. The Opportunity: To ensure the seamless delivery and robust operational performance of our core enterprise systems, we are currently supporting a premier client in Gothenburg in the search for an experienced Senior Operational Lead / Service Delivery Manager. 🎯 Key Focus Areas In this role, you will bridge the gap between technical operations and business expectations, driving excellence across the following areas: Operational Excellence: Leading operational delivery, driving continuous improvements, and ensuring high-availability service delivery in a modern DevOps environment. Incident & Coordination: Orchestrating incident management, production support, and fast-paced operational coordination. Stakeholder & Customer Success: Managing complex stakeholder environments and maintaining transparent, high-level customer communication. Team Leadership: Coaching, mentoring, and guiding cross-functional teams toward operational maturity and collaborative success. 👤 Profile & Qualifications We are looking for a senior professional who thrives in dynamic environments and possesses a strong delivery mindset: Proven Leadership: Extensive experience as a Service Delivery Manager, Operational Lead, or a closely related senior operational role. Tech Ecosystem Knowledge: Hands-on understanding of DevOps environments, production support setups, and IT service management (ITSM) frameworks. Communication & Influence: Exceptional stakeholder management skills and the ability to articulate complex technical status into clear customer communications. Language Skills: Fluent in English (both written and spoken) is a mandatory requirement. Work Authorization: The legal right to work in Sweden by the project start date (or possessing an active permit that allows an immediate start without a new application process) is strongly preferred due to the August 2026 timeline. 🎁 Why Choose Norvion? A Stage to Push Boundaries: "Engineering Beyond Boundaries" — We provide direct, hands-on exposure to the future of advanced automotive systems, general-purpose robotics, and embodied intelligence. Work with Tech Experts: Collaborate closely with a highly skilled engineering team boasting deep European delivery experience. No red tape, just pure engineering excellence. Nordic Work Culture: Embrace a flexible, flat, and results-oriented environment that values work-life balance and individual growth.
Service Manager – Network Services We are seeking an experienced Service Manager to oversee and enhance enterprise network services. In this role, you will be responsible for ensuring reliable service delivery, collaborating with internal teams and external partners, and driving service quality through continuous improvement initiatives. About the Role As a Service Manager, you will play a key role in managing network-related services throughout their lifecycle. You will work closely with business stakeholders, suppliers, and technical teams to ensure that services meet business needs, operational targets, and compliance requirements. Main Responsibilities Oversee the delivery and performance of network services. Develop and maintain service improvement plans aligned with business objectives. Monitor service quality using performance metrics and ensure agreed service levels are achieved. Coordinate with suppliers and internal teams to resolve service-related issues and improve operational efficiency. Build strong relationships with stakeholders and communicate service performance, risks, and planned improvements. Support financial planning, budget monitoring, and cost control activities. Ensure services comply with security, privacy, and regulatory standards. Identify opportunities to improve processes, automate routine activities, and optimize service delivery. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related discipline. 3–7 years of experience in Service Management, IT Operations, Infrastructure, or Network Services. Strong understanding of IT Service Management principles and service lifecycle processes. Experience managing suppliers, service providers, and operational governance. Knowledge of KPI and SLA management with a focus on service performance. Experience with financial planning, budgeting, or cost management is an advantage. Excellent communication and stakeholder management skills. Fluent in English, both written and spoken. Preferred Experience Experience working within large organizations where IT services are delivered through external vendors or managed service providers. Personal Qualities Well-organized and proactive. Strong analytical and problem-solving abilities. Results-driven with excellent planning skills. Able to manage multiple priorities in a dynamic environment. Collaborative, relationship-focused, and confident in working with diverse stakeholders. Location: Södertälje, Sweden (On-site) Employment: Full-time (100%) Contract Duration: 6 months with the possibility of extension Preferred Start: August 2026 If you have a passion for service excellence and experience managing enterprise network services, we encourage you to apply.
Lead global network infrastructure services. Shape the future of enterprise networking. Globally reliable network infrastructure is fundamental to how ASSA ABLOY connects colleagues, supports customers and enables innovation across the globe. As our Network Delivery Manager, you'll combine technical expertise, service ownership and people leadership to ensure our global network services remain secure, resilient and ready for tomorrow. If you enjoy leading skilled teams, building trusted partnerships and improving enterprise network services at global scale, this is your opportunity to make a lasting impact. Why this role matters Every day, our colleagues in more than 70 countries and 1100 sites rely on our network infrastructure to collaborate, serve customers and keep our business moving. In this role, you'll do more than manage service delivery — you'll shape how our Global LAN and WiFi services evolve, driving continuous improvement and ensuring our global infrastructure remains secure, resilient and ready for the future. The role You'll own the delivery, performance and continuous improvement of our global LAN and WiFi services, ensuring they remain secure, reliable and aligned with business needs. With responsibility for service quality, technical direction and operational readiness, you'll have the autonomy to influence how these critical services evolve over time. You'll also lead an internationally distributed team, creating the clarity, support and accountability that enable people to succeed. Working closely with product owners, architects, vendors and business stakeholders, you'll translate technical expertise into reliable services and measurable business outcomes. What you'll work on Own the delivery, performance and continuous improvement of our global LAN and WIFI services, ensuring secure, reliable and high-performing operations. Coach and develop an international team while fostering a culture of collaboration, ownership and continuous learning. Drive service improvements through performance analysis, automation and operational optimisation. Partner with customers, Service Owners, architects and technical teams to prioritise initiatives and deliver infrastructure improvements. Oversee service health, incident management, escalations and service reviews, ensuring agreed service levels are consistently achieved. Contribute to service planning, budgeting, operational readiness and roadmap activities across our enterprise networking environment, including Cisco technologies such as Cisco ISE, Switching & Routing, Wireless solutions. What will help you succeed Strong technical expertise in enterprise networking, including LAN and WiFi Cisco technologies (ISE, Switching & Routing, Wireless solutions) setup. Proven experience designing and delivering enterprise network solutions within complex, global environments. Experience leading teams or technical specialists, with a collaborative and coaching leadership style. Strong stakeholder management and communication skills, with the ability to build trusted relationships across technical and business communities. Fluent English and willingness to travel internationally. Nice to have: Cisco certifications such as: CCNA, CCNP Enterprise, Cisco Certified Specialist – Enterprise Wireless Implementation, or Cisco Certified Specialist – Identity Services Engine (ISE). Why ASSA ABLOY At ASSA ABLOY, you'll combine technical leadership with meaningful impact, helping shape the network services that support colleagues around the world. You'll join a collaborative culture built on trust, ownership and continuous learning, where you'll have the freedom to influence both technology and people. Meaningful mission – Deliver network services that enable secure collaboration and support colleagues across the world. Innovation & scale – Work with modern Cisco technologies and enterprise network infrastructure in a truly global environment. Autonomy & trust – Take ownership of critical services and influence how they evolve through continuous improvement. Growth & development – Expand your leadership and technical expertise through international collaboration and long-term career opportunities. Work–life balance – Benefit from our hybrid working model and a culture built on flexibility, trust and sustainable performance. Ready to help shape the future of global network services? We'd love to hear from you. Apply today and become part of a team that's creating a safer and more open world. We review applications continuously, so don’t wait. We’re committed to building diverse, inclusive teams and encourage applications from all who see themselves thriving here. To make sure your personal data stays protected, we do not review applications sent via email or post. If you have questions about the role or process, contact Léa Rein, Senior Talent Acquisition Business Partner at lea.rein@assaabloy.com. Let’s create a safer and more open world — together. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Join our team and drive service stability across our platform About the role As a Service Reliability Manager, you are responsible for ensuring the availability, stability, and operational reliability of our customer-facing services. You act as a central coordination point across Product, Development, Operations, customer-facing teams, and external partners. Your focus is to proactively prevent service disruptions, manage incidents effectively when they occur, and continuously improve how we work with reliability across the organization. You coordinate incident management, release readiness, and operational communication, ensuring the right stakeholders are involved at the right time. In the event of incidents, you take on a leading coordination role, creating clarity, structure, and momentum in situations where it matters most. You also monitor service performance through SLAs, SLOs, and operational metrics, identify risks related to dependencies, and drive improvements through follow-ups, root cause analysis, and close collaboration with teams across the business. This is a role for someone who enjoys working at the intersection of technology, operations, and communication — and who wants to build reliable services together with others, rather than owning them alone. About you We believe you are a structured and communicative professional who is comfortable taking ownership in complex and sometimes high-pressure situations. You enjoy bringing clarity when things are uncertain, and you build trust by coordinating people, processes, and information in a thoughtful and pragmatic way. To be successful in this role, we believe you have: At least 5 years of relevant experience in service reliability, incident management, operations, service delivery, or similar roles in a technical environment Experience coordinating cross-functional teams and working with both technical and business stakeholders A solid understanding of service availability, operational risk, production readiness, and continuous improvement Experience working with SLAs, SLOs, operational metrics, or similar frameworks Strong communication skills and the ability to create structure and clarity, especially during incidents or time-critical situations Fluent in English and Swedish, Dutch and/or Danish is a plus It’s a bonus if you have experience in roles such as Incident Coordinator, Service Delivery Manager, or similar, along with familiarity with ITIL, change management, release governance, or operational readiness practices. Experience with monitoring and observability tools, incident tooling, status pages, or coordinating external suppliers and partners is also a plus. As a person, you are collaborative, analytical, and comfortable making decisions when needed. You remain calm and focused under pressure, and you take a proactive approach to identifying risks and driving improvements. You enjoy working closely with others and contribute to a culture where reliability is a shared responsibility across teams. Who We Are We are Bjorn Lunden, the business platform that simplifies everyday life for small and medium-sized businesses. Our belief is simple: every business deserves opportunities to grow, and we’re here to make that happen 🐻. We’re on an exciting journey. With bold ambitions, our vision is to become one of the leading providers of accounting and financial software solutions in Northwestern Europe. With our roots in Hälsingland, specifically in the small village of Näsviken, we’ve grown rapidly in recent years, transforming from a smaller national company into an international group. Today, we operate in Sweden, the Netherlands, and Denmark. Our goal is straightforward: to make life a little easier for entrepreneurs and business owners. We believe we can do that through great software, knowledge, innovation, and TACO. Not the kind you might be thinking of - but our version: Trust, Ambition, Collaboration, and Ownership. What We Offer We offer you a role in an international, growing company with a strong market position and the ambition to challenge industry giants. The wellbeing of our employees truly matters to us, and we want to be a fair and responsible employer where people feel good and enjoy their work. We strive for a healthy work-life balance and support this through competitive conditions and benefits and flexible work opportunities. We want to be the natural first choice for people who want to thrive and have fun at work. Application We are looking for a Service Reliability Manager in Stockholm, Hudiksvall, or Näsviken. The application deadline is 9 August 2026, but selection and interviews may take place on an ongoing basis. The position may therefore be filled before the deadline, so we encourage you to apply as soon as possible. If you have any questions about the role, please contact: Erika Sundman, Team Manager, Erika.Sundman@bjornlunden.com *For this recruitment, we kindly ask that recruitment agencies or other external partners refrain from contacting us.
The opportunity We are now looking for a skilled and customer-focused professional to join our HVDC Service team in Ludvika in the role Senior Service Sales Support. In this position you will step into a key role with established customer relationships and strategic responsibilities. You will be responsible for supporting and developing service sales activities, with a strong focus on customer engagement, spare parts tendering, and long-term planning. You will work closely with our local customer centres and act as the first point of contact, ensuring continuity and excellence in service delivery. HVDC technology has been transforming power transmission for over 60 years, enabling efficient long-distance electricity transport and supporting the integration of renewable energy sources. At Hitachi Energy, we are proud to help customers worldwide improve efficiency, reduce emissions, and drive sustainable energy solutions. Does this seem interesting to you? Apply today! Your responsibilities Act as the primary point of contact for local service center, managing communication and coordination. Travel to customer sites to understand operational needs and build tailored service strategies. Collaborate with customers to define long-term investment plans and service solutions. Lead and manage spare parts tendering processes with precision and customer focus. Support the sales team with strategic insights and proactive engagement. Coordinate internally across departments to ensure seamless service execution. Represent Hitachi Energy in customer meetings, driving alignment and satisfaction. Your background A university degree in engineering, business, or a related field. Extensive experience in technical sales, service delivery, or customer relationship management—ideally within the energy or industrial sector. Proven ability to manage and grow customer accounts, with a strong focus on strategic planning and solution development. Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders. Experience working in cross-functional environments and managing complex projects. Structured, proactive, and results-driven approach to work. Fluent in English, both written and spoken; additional languages are a plus. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us We are looking for a new team member to join us and we are interested to learn more about you and what you can contribute with so don’t hesitate to apply even though you don’t meet all requirements. Recruiting Manager Jonny Gustavsson jonny.p.gustavsson@hitachienergy.com, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Ledarna: Frank Hollstedt, +46 107-38 70 43; Unionen: Fredrik Holmgren, +46 107-38 21 85. All other questions can be directed to Talent Acquisition Partner Christian Falevik, Christian.falevik@hitachienergy.com.
About us At Techrytera AB, recruitment starts with you. We are a staffing and recruitment company with deep expertise and a clear focus on IT and Engineering. With our industry knowledge and close dialogue with both candidates and clients, we create precise matches where the right skills meet the right needs. We believe that a truly great match is not just about a job description – it’s about your experience, your potential, and what you genuinely want to develop in. That’s why we always focus on the individual. By understanding your background, motivations, and ambitions, we can connect you with assignments and roles at our clients where you have the right conditions to grow and make an impact. Our goal is to build long-term and meaningful collaborations – for both you as a candidate and for our clients. Job Description What the role entails As a Kafka Service Manager, the individual works closely with suppliers and technical teams to ensure optimal delivery of the Kafka platform. The role involves developing new service capabilities and collaborating with architects to ensure a sound architecture for both the platform and the surrounding tooling. The Service Manager and the team are responsible for refining operational excellence, automating lifecycle management, continuously developing platform capabilities, and ensuring effective monitoring, logging, and dashboards are in place. The focus is on continuously improving the event streaming platform to keep it modern and fit for purpose. The role also includes supporting the organization in learning how to make optimal use of Kafka. A key responsibility is to guide development teams in best practices and to expand self-service capabilities. Main responsibilities Service Outcome Ownership – Defining long-term direction and service vision, setting the tactical roadmap, and ensuring supplier deliveries contribute to operational efficiency, compliance, and user satisfaction. Service Delivery – Full responsibility for the service lifecycle, including financial management and budget tracking. Requirement & Specification – Managing and defining service requirements and specifications. Stakeholder Management – Aligning service strategy and operations with internal and external partners. Governance and Quality Assurance – Ensuring adherence to standards, policies, and quality expectations. Profile and qualifications The client is seeking candidates with at least five years of experience in a leading role, driving digital service strategy as a Service Owner, Service Manager, or equivalent position. The ideal candidate has extensive experience in integration concepts and technologies, with a strong focus on event streaming and Kafka platforms and strategies. The candidate understands the global environment in which the organization operates. Strong and well-articulated stakeholder dialogue skills are essential. Experience working with suppliers and managing discussions related to both critical operations and development is required. The candidate has experience working within distributed service teams and with modern development practices. A data-driven approach to decision-making and performance measurement is expected. Fluency in English, both spoken and written, is required. On a personal level, the ideal candidate is customer-focused and passionate about solving problems. The individual is flexible, creative, open to new ideas, and continuously seeking improvement, with a strong drive to initiate and lead transformation. The candidate is energetic, forward-thinking, and innovation-driven, with excellent communication, presentation, and relationship-building skills. A holistic perspective and the ability to inspire and motivate others toward common goals are important. The person is kind, positive, and has a clear technical interest. Application When you apply through Techrytera AB, you’re not just applying for a job – you’re starting a dialogue about your career path. We want to get to know you, your experience, and your ambitions so that we can match you with the right opportunities at our clients. Does this sound interesting? Submit your application or get in touch with us to learn more. We look forward to discovering the next step in your career together with you.
HEMFRID SÖKER SERVICETEAMARE INOM ONE-TIME I MALMÖ – KVALITET OCH SERVICE I FOKUS! Vill du ha ett jobb där du verkligen gör skillnad i människors vardag? Hemfrid är Sveriges största företag inom hemstädning. Vi hjälper våra kunder med städning, fönsterputs och andra tjänster i hemmet, alltid med kvalitet och omtanke. Nu söker vi dig som vill arbeta som serviceteamare inom one-time i Malmö . Hos oss blir du en del av ett internationellt team med kollegor från hela världen, tillsammans levererar vi service i världsklass. Vad erbjuder vi? En tjänst på 75 % Kollektivavtal och trygga anställningsvillkor Fast månadslön – samma lön varje månad Milersättning mellan kunder för dig som kör egen bil i tjänst Betalt restid mellan kunderna Försäkringar (sjukdom, ansvar och tjänstepension) Vi värnar om din hälsa! Därför erbjuder vi ett friskvårdsbidrag på 2 400 kr per år Gratis mobilabonnemang Kostnadsfri utbildning i hemstädning samt vidareutbildningar inom service och städning Field Lead/Buddy – kontaktperson inom städning samt stöd till medarbetare ute på fältet Teamträffar och gemensamma fester Om rollen Som serviceteamare är du en nyckelperson i vårt kvalitetsteam och arbetar nära Area Manager och Field Lead. Du säkerställer hög kvalitet i leveransen och stöttar kollegor ute på fältet. Dina arbetsuppgifter inkluderar: Start- och storstädningar Fönsterputs Vikariepass Kvalitetskontroller Introduktion av nya medarbetare vid behov Nyckelhantering vid behov Du bidrar till nöjda kunder, starkare team och utveckling av våra arbetssätt. Vem är serviceteamaren? Serviceteamaren är en erfaren och serviceinriktad person som trivs i team och levererar hög kvalitet, även i mer komplexa uppdrag som stor- och flyttstäd. Hen är självgående, ansvarstagande och trygg i sin yrkesroll. Med ett öga för detaljer, ett strukturerat arbetssätt och god kommunikation representerar hen Hemfrid professionellt i varje uppdrag. Ansök redan idag! Läs mer på www.hemfrid.se/karriar och ansök Har du frågor? Kontakta oss gärna på hr@hemfrid.se Vi ser fram emot att höra från dig! ✨ HEMFRID IS LOOKING FOR SERVICE TEAM MEMBER IN MALMÖ – QUALITY AND SERVICE IN FOCUS! Do you want a job where you truly make a difference in people’s everyday lives? Hemfrid is Sweden’s largest home cleaning company. We help our customers with cleaning, window cleaning, and other home services – always with quality and care. We are now looking for someone who wants to work as a Service Team Member in Malmö . With us, you will be part of an international team with colleagues from all over the world, delivering world-class service together. What do we offer? A 75% position Collective agreement and secure employment conditions Fixed monthly salary – same salary every month Mileage compensation between customers if you use your own car for work Paid travel time between customers Insurance (health, liability, and occupational pension) We care about your health! That’s why we offer a wellness allowance of SEK 2,400 per year Free mobile subscription Free training in home cleaning and further education in service and cleaning Field Lead/Buddy – a contact person within cleaning who supports employees in the field Team meetings and social events About the role As a Service Team Member, you play a key role in our quality team and work closely with the Area Manager and Field Lead. You ensure high-quality service delivery and support colleagues in the field. Your responsibilities include: Start and deep cleaning Window cleaning Covering shifts when needed Quality control checks Introducing new employees Key handling You contribute to satisfied customers, stronger teams, and continuous improvement of our ways of working. Who is the Service Team Member? The Service Team Member is an experienced and service-minded professional who enjoys teamwork and delivers high quality – even in more complex tasks such as deep cleaning and move-out cleaning. You are self-driven, responsible, and confident in your role. With an eye for detail, a structured approach, and strong communication skills, you represent Hemfrid professionally in every assignment. Apply today! Read more at www.hemfrid.se/karriar and apply. Have questions? Contact us at hr@hemfrid.se We look forward to hearing from you! ✨
The opportunity We are now looking for a skilled and customer-focused professional to join our HVDC Service team in Ludvika in the role Senior Service Sales Support. In this position you will step into a key role with established customer relationships and strategic responsibilities. Furthermore, you have the comprehensive responsibility of leading the tender team and effectively communicate with both internal and external stakeholders. You will be part of an exciting growth phase within Hitachi Energy where your skills and experience will be highly valued. This position is with placement in Ludvika, Sweden. HVDC technology has been transforming power transmission for over 60 years, enabling efficient long-distance electricity transport and supporting the integration of renewable energy sources. At Hitachi Energy, we are proud to help customers worldwide improve efficiency, reduce emissions, and drive sustainable energy solutions. Does this seem interesting to you? Apply today! How you’ll make an impact Engage directly with customers, including site visits, to understand operational needs and priorities as well as develop long-term service and investment plans together with customers Responsible for both a technical and commercial perspective, supported by technical, legal, tax, insurance, and commercial experts. Maintaining close collaboration within global tender core team. Support the sales team with strategic insights and proactive engagement. Coordinate internally across departments to ensure seamless service execution. Represent Hitachi Energy in customer meetings, driving alignment and satisfaction. Your background A university degree in engineering, business, or a related field. Extensive experience in technical sales, service delivery, and customer relationship management—related to the energy sector. Proven ability to manage and grow customer accounts, with a strong focus on strategic planning and solution development. Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders. Experience working in cross-functional environments and managing complex projects. Structured, proactive, and results-driven approach to work. Fluent in English, both written and spoken; additional languages are a plus. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us We are looking for a new team member to join us and we are interested to learn more about you and what you can contribute with! Recruiting Manager Jonny Gustavsson jonny.p.gustavsson@hitachienergy.com, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Ledarna: Frank Hollstedt, +46 107-38 70 43; Unionen: Fredrik Holmgren, +46 107-38 21 85. All other questions can be directed to Talent Acquisition Partner Christian Falevik, Christian.falevik@hitachienergy.com.
HEMFRID SÖKER SERVICETEAMARE I LIMHAMN – KVALITET OCH SERVICE I FOKUS! Vill du ha ett jobb där du verkligen gör skillnad i människors vardag? Hemfrid är Sveriges största företag inom hemstädning. Vi hjälper våra kunder med städning, fönsterputs och andra tjänster i hemmet, alltid med kvalitet och omtanke. Nu söker vi dig som vill arbeta som serviceteamare i Limhamn. Hos oss blir du en del av ett internationellt team med kollegor från hela världen, tillsammans levererar vi service i världsklass. Vad erbjuder vi? En tjänst på 85 % Kollektivavtal och trygga anställningsvillkor Fast månadslön – samma lön varje månad Milersättning mellan kunder för dig som kör egen bil i tjänst Betalt restid mellan kunderna Försäkringar (sjukdom, ansvar och tjänstepension) Vi värnar om din hälsa! Därför erbjuder vi ett friskvårdsbidrag på 2 400 kr per år Gratis mobilabonnemang Kostnadsfri utbildning i hemstädning samt vidareutbildningar inom service och städning Field Lead/Buddy – kontaktperson inom städning samt stöd till medarbetare ute på fältet Teamträffar och gemensamma fester Om rollen Som serviceteamare är du en nyckelperson i vårt kvalitetsteam och arbetar nära Area Manager och Field Lead. Du säkerställer hög kvalitet i leveransen och stöttar kollegor ute på fältet. Dina arbetsuppgifter inkluderar: Start- och storstädningar Fönsterputs Vikariepass Kvalitetskontroller Introduktion av nya medarbetare vid behov Nyckelhantering vid behov Du bidrar till nöjda kunder, starkare team och utveckling av våra arbetssätt. Vem är serviceteamaren? Serviceteamaren är en erfaren inom hemstädning och serviceinriktad person som trivs i team och levererar hög kvalitet, även i mer komplexa uppdrag som stor- och flyttstäd. Hen är självgående, ansvarstagande och trygg i sin yrkesroll. Med ett öga för detaljer, ett strukturerat arbetssätt och god kommunikation representerar hen Hemfrid professionellt i varje uppdrag. Ansök redan idag! Läs mer på www.hemfrid.se/karriar och ansök Har du frågor? Kontakta oss gärna på hr@hemfrid.se Vi ser fram emot att höra från dig! ✨ HEMFRID IS LOOKING FOR SERVICE TEAM MEMBER IN LIMHAMN – QUALITY AND SERVICE IN FOCUS! Do you want a job where you truly make a difference in people’s everyday lives? Hemfrid is Sweden’s largest home cleaning company. We help our customers with cleaning, window cleaning, and other home services – always with quality and care. We are now looking for someone who wants to work as a Service Team Member in Limhamn and surrounding areas. With us, you will be part of an international team with colleagues from all over the world, delivering world-class service together. What do we offer? A 85% position Collective agreement and secure employment conditions Fixed monthly salary – same salary every month Mileage compensation between customers if you use your own car for work Paid travel time between customers Insurance (health, liability, and occupational pension) We care about your health! That’s why we offer a wellness allowance of SEK 2,400 per year Free mobile subscription Free training in home cleaning and further education in service and cleaning Field Lead/Buddy – a contact person within cleaning who supports employees in the field Team meetings and social events About the role As a Service Team Member, you play a key role in our quality team and work closely with the Area Manager and Field Lead. You ensure high-quality service delivery and support colleagues in the field. Your responsibilities include: Start and deep cleaning Window cleaning Covering shifts when needed Quality control checks Introducing new employees Key handling You contribute to satisfied customers, stronger teams, and continuous improvement of our ways of working. Who is the Service Team Member? The Service Team Member is an experienced in homecleaning and service-minded professional who enjoys teamwork and delivers high quality – even in more complex tasks such as deep cleaning and move-out cleaning. You are self-driven, responsible, and confident in your role. With an eye for detail, a structured approach, and strong communication skills, you represent Hemfrid professionally in every assignment. Apply today! Read more at www.hemfrid.se/karriar and apply. Have questions? Contact us at hr@hemfrid.se We look forward to hearing from you! ✨
När ett flyg avgår i tid är det resultatet av tusentals beslut, aktiviteter och informationsflöden som fungerar tillsammans. Som Service Delivery Manager på Arlanda Airport får du en nyckelroll i att förvalta och utveckla de digitala lösningar som håller flygplatsen i rörelse! Vad innebär rollen? Du ansvarar för förvaltningen och vidareutvecklingen av verksamhetskritiska IT-lösningar som stödjer flygplatsens dagliga drift. En central del av uppdraget är att säkerställa att system och informationsflöden fungerar effektivt för att skapa förutsättningar för punktliga flygavgångar och en väl fungerande flygplatsverksamhet. Säkerställa att leveranser uppfyller avtalade servicenivåer (SLA) Testa och kvalitetssäkra ny funktionalitet innan den tas i drift Kravställa mot leverantörer och implementera nya tjänster och system Arbeta kontinuerligt med att förbättra processer och skapa stabilitet i leveranser Delta i projekt och säkerställa att nya IT-lösningar tas fram enligt verksamhetens behov och krav Du är del av ett team där du kommer att arbeta med vårt flyginformationssystem samt med ett nytt informationsdelningssystem som ger flygplatsens personal en gemensam och aktuell lägesbild, med möjlighet att dela kritisk information och hantera notiser i realtid. Vem är du? Som person är du driven, engagerad och strukturerad. Du trivs med att ta ansvar, skapa ordning och driva frågor framåt. Du har ett genuint intresse för teknik och utveckling och motiveras av att lära dig nya saker. Eftersom rollen innebär många kontaktytor är du en person som bygger förtroende, skapar goda relationer och samarbetar effektivt med kollegor, verksamhet och flygplatsens olika aktörer. Högskoleutbildning inom IT eller motsvarande erfarenhet Erfarenhet av systemförvaltning och vidareutveckling av komplexa IT-lösningar Erfarenhet av att arbeta med verksamhetskritiska system i en operativ verksamhet God teknisk förståelse och förmåga att sätta dig in i komplexa system, integrationer och databaser Förmåga att omsätta verksamhetens behov till krav och förbättringsförslag Meriterande: Kunskap och erfarenhet av Oracle-databaser och SQL Erfarenhet av systemutveckling Förståelse för flygplatsverksamhet eller annan verksamhetskritisk operativ verksamhet Vad erbjuder vi dig? Swedavia lägger stor vikt vid att vara ett ansvarsfullt företag och en attraktiv arbetsgivare som värnar om sina medarbetare. Vi har ett antal förmåner som gäller allt från friskvård, kollektivtrafik, pension och försäkringar och olika rabatter. Här kan du läsa om några av våra förmåner vi erbjuder - Förmåner | Om Swedavia. Vid frågor om tjänsten är du välkommen att kontakta mia.bystedt@swedavia.se Sista ansökningsdag är den 10 augusti, urval sker löpande och annonsen kan stängas tidigare så tveka inte att söka redan idag! Hur är det att arbeta på Swedavia? Vårt fokus är att möjliggöra hållbart resande och uppmuntra nytänkande för att skapa en välkomnande, trygg och inkluderande arbetsgemenskap där du kan växa och göra verklig skillnad – läs mer här! Jobba hos oss | Om Swedavia För en objektiv och rättvis rekrytering använder vi arbetspsykologiska tester som en del av urvalsprocessen. Då flygplatser är säkerhetskänslig verksamhet genomgår samtliga kandidater som går vidare i rekryteringsprocessen en bakgrundskontroll. Innan anställning sker även en säkerhetsprövning i enlighet med Transportstyrelsens regler om luftfartsskydd samt Säkerhetsskyddslagen. Swedavia är även en drogfri arbetsplats med nolltolerans mot droger. Drogtester genomförs före anställning och sker slumpmässigt under anställningen.
Vill du ta en ledande roll i att forma vår framtida IT-infrastruktur? Din framtida utmaning Ansvarsområden Vara länken mellan verksamheten och våra IT‑partners Prioritera och följa upp incidenter och beställningar Ansvara för ett eller flera tjänsteområden (t.ex. Servicedesk, Arbetsplats, Server, Kommunikation, Utskrift) Leda och driva projekt internt eller tillsammans med externa leverantörer Underhålla dokumentation, t.ex. kontinuitetsplaner och processbeskrivningar Administrera IT‑beställningar Genomföra utbildningar samt ta fram och förvalta användarinstruktioner Delta i CAB‑möten Arbeta med kontinuerliga process- och serviceförbättringar Vi söker dig som: Har gedigen kompetens inom IT-infrastruktur, inklusive nätverk, serverplattformar och molnbaserade lösningar. Du har även relevant akademisk examen såsom systemvetare, högskole‑ eller civilingenjör eller motsvarande. Du har god kännedom om och erfarenhet av: ITIL‑processer Service Integration Outsourcade IT‑miljöer Tillverkande industri Vi söker dig som: Har starkt eget driv och ansvarskänsla Har god samarbets‑ och kommunikationsförmåga Är målfokuserad och leveransorienterad Arbetar strukturerat och kvalitetsmedvetet Trivs både med självständigt arbete och i team Har en positiv och lösningsorienterad inställning Delar gärna med dig av kunskap och bidrar till ett gott klimat i teamet Vad du blir en del av Hos oss kommer du att ha kul på jobbet och ingen dag kommer att vara den andra lik! Du kommer att få vara med när produkten blir till från idé till dess att den rullar ut till kund. Du kommer att få jobba med framtidens teknik i ett globalt företag där du har stora möjligheter till kompetens & karriärutveckling. Om du inte kan se filmen, klicka på länken: https://youtu.be/sbvv-Jm2PhI BAE Systems levererar några av världens mest avancerade, teknikledande lösningar inom försvar, flyg och säkerhet. Vi har 100 000 kvalificerade medarbetare i mer än 40 länder. Genom att vi arbetar tillsammans med kunder och lokala partners, levererar vi produkter och tjänster med militär kapacitet, som skyddar människor och den nationella säkerheten samt säkrar viktig information och infrastruktur. Om BAE Systems Hägglunds BAE Systems Hägglunds fokuserar på utveckling, tillverkning, integration och support av ett brett spektrum av militära fordon till kunder över hela världen. Våra främsta produkter är medeltunga stridsfordon (CV90), bepansrade terrängfordon (BvS10), stöd och support samt elhybrida drivsystem för den civila marknaden. Pålitlig, Innovativ och Djärv är ledorden för vår verksamhet. Läs gärna mer om Örnsköldsvik och Höga Kusten på www.jobbaochlev.se/ - www.inspiration.ornskoldsvik.se - www.hogakusten.com/sv Om BAE Systems Bofors BAE Systems Bofors är ett högteknologiskt företag som utvecklar och integrerar vapensystem. Företaget har ca 650 anställda och har ett omfattande samarbete med underleverantörer både i närområdet och i övriga Europa. De huvudsakliga produkterna som tillverkas är artilleripjäser, marina pjäser, intelligent ammunition och fjärrstyrda vapensystem. Man tillhandahåller även teknologier och anpassat underhållsstöd. Företaget är en nationell resurs med unik spetskompetens vad gäller pjässystem inklusive avancerad ammunition. Här får du stöd att möta dina utmaningar på bästa sätt. BAE Systems Bofors är en del av en stor koncern vilket skapar globala möjligheter och internationella erfarenheter. Som anställd erbjuds du program för personlig utveckling och utbildning om du har ambitioner att växa både på ett personligt och ett kompetensmässigt plan. BAE Systems Bofors vill att du ska trivas både på och utanför jobbet, därför satsar man på områden som bidrar till att du kan hitta en god balans i livet Kontaktperson Har du frågor kring tjänsten, kontakta rekryterande chef Sven Lindell 070 - 331 81 57 eller rekryteringskonsult Ola Pettersson, AxÖ Consulting AB, 070 - 377 02 45. Vi arbetar med försvarssekretess, vilket innebär både legala krav samt speciella krav från våra kunder på oss som företag. Befattningen är placerad i säkerhetsklass, den som anställs ska därför genomgå säkerhetskontroll och drogtest. Tjänsten är tillsvidareanställning, placeringsort är Karlskoga eller Örnsköldsvik. Urvalet kommer påbörjas efter sista ansökningsdagen den 9/8 Ansök via denna Länk Vi arbetar med försvarssekretess, vilket innebär både legala krav samt speciella krav från våra kunder på oss som företag. Befattningen är placerad i säkerhetsklass, den som anställs ska därför genomgå säkerhetskontroll och drogtest. Tjänsten är tillsvidareanställning, placeringsort är Karlskoga eller Örnsköldsvik. Övrigt Resor förekommer frekvent i tjänsten till våra verksamhetsorter. Även resor till leverantörer förekommer samt enstaka utlandsresor.
Vill du ta en ledande roll i att forma vår framtida IT-infrastruktur? Din framtida utmaning Till våra företag som finns i Bofors och Örnsköldsvik söker vi nu fler Service Delivery Managers (SDM) för att möta den starka tillväxtresa vi som företag befinner oss i. IM&T är en Shared Service‑funktion som levererar IT‑ och närliggande tjänster till BAE Systems verksamheter i Sverige. Som SDM säkerställer du hög kvalitet i våra IT‑leveranser, agerar länk mellan verksamheten och våra IT‑partners och arbetar både operativt och strategiskt med styrning och utveckling av våra tjänsteområden. Avdelningen består av 36 medarbetare samt ett större antal konsulter. Du rapporterar till Chef Enterprise Services. Ansvarsområden Vara länken mellan verksamheten och våra IT‑partners Prioritera och följa upp incidenter och beställningar Ansvara för ett eller flera tjänsteområden (t.ex. Servicedesk, Arbetsplats, Server, Kommunikation, Utskrift) Leda och driva projekt internt eller tillsammans med externa leverantörer Underhålla dokumentation, t.ex. kontinuitetsplaner och processbeskrivningar Administrera IT‑beställningar Genomföra utbildningar samt ta fram och förvalta användarinstruktioner Delta i CAB‑möten Arbeta med kontinuerliga process- och serviceförbättringar Vi söker dig som: Har gedigen kompetens inom IT-infrastruktur, inklusive nätverk, serverplattformar och molnbaserade lösningar. Du har även relevant akademisk examen såsom systemvetare, högskole‑ eller civilingenjör eller motsvarande. Du har god kännedom om och erfarenhet av: ITIL‑processer Service Integration Outsourcade IT‑miljöer Tillverkande industri Vi söker dig som: Har starkt eget driv och ansvarskänsla Har god samarbets‑ och kommunikationsförmåga Är målfokuserad och leveransorienterad Arbetar strukturerat och kvalitetsmedvetet Trivs både med självständigt arbete och i team Har en positiv och lösningsorienterad inställning Delar gärna med dig av kunskap och bidrar till ett gott klimat i teamet Vad du blir en del av Hos oss kommer du att ha kul på jobbet och ingen dag kommer att vara den andra lik! Du kommer att få vara med när produkten blir till från idé till dess att den rullar ut till kund. Du kommer att få jobba med framtidens teknik i ett globalt företag där du har stora möjligheter till kompetens & karriärutveckling. Om du inte kan se filmen, klicka på länken: https://youtu.be/sbvv-Jm2PhI BAE Systems levererar några av världens mest avancerade, teknikledande lösningar inom försvar, flyg och säkerhet. Vi har 100 000 kvalificerade medarbetare i mer än 40 länder. Genom att vi arbetar tillsammans med kunder och lokala partners, levererar vi produkter och tjänster med militär kapacitet, som skyddar människor och den nationella säkerheten samt säkrar viktig information och infrastruktur. Om BAE Systems Hägglunds BAE Systems Hägglunds fokuserar på utveckling, tillverkning, integration och support av ett brett spektrum av militära fordon till kunder över hela världen. Våra främsta produkter är medeltunga stridsfordon (CV90), bepansrade terrängfordon (BvS10), stöd och support samt elhybrida drivsystem för den civila marknaden. Pålitlig, Innovativ och Djärv är ledorden för vår verksamhet. Läs gärna mer om Örnsköldsvik och Höga Kusten på www.jobbaochlev.se/ - www.inspiration.ornskoldsvik.se - www.hogakusten.com/sv Om BAE Systems Bofors BAE Systems Bofors är ett högteknologiskt företag som utvecklar och integrerar vapensystem. Företaget har ca 650 anställda och har ett omfattande samarbete med underleverantörer både i närområdet och i övriga Europa. De huvudsakliga produkterna som tillverkas är artilleripjäser, marina pjäser, intelligent ammunition och fjärrstyrda vapensystem. Man tillhandahåller även teknologier och anpassat underhållsstöd. Företaget är en nationell resurs med unik spetskompetens vad gäller pjässystem inklusive avancerad ammunition. Här får du stöd att möta dina utmaningar på bästa sätt. BAE Systems Bofors är en del av en stor koncern vilket skapar globala möjligheter och internationella erfarenheter. Som anställd erbjuds du program för personlig utveckling och utbildning om du har ambitioner att växa både på ett personligt och ett kompetensmässigt plan. BAE Systems Bofors vill att du ska trivas både på och utanför jobbet, därför satsar man på områden som bidrar till att du kan hitta en god balans i livet Kontaktperson Har du frågor kring tjänsten, kontakta rekryterande chef Sven Lindell 070 - 331 81 57 eller rekryteringskonsult Ola Pettersson, AxÖ Consulting AB, 070 - 377 02 45. Vi arbetar med försvarssekretess, vilket innebär både legala krav samt speciella krav från våra kunder på oss som företag. Befattningen är placerad i säkerhetsklass, den som anställs ska därför genomgå säkerhetskontroll och drogtest. Tjänsten är tillsvidareanställning, placeringsort är Karlskoga eller Örnsköldsvik. Urvalet kommer påbörjas efter sista ansökningsdagen den 9/8 Övrigt Resor förekommer frekvent i tjänsten till våra verksamhets orter. Även resor till leverantörer förekommer samt enstaka utlandsresor.
The role: The proximity of our IT services to the business in the countries is a key factor of success for Securitas. As we continue our transformation toward a more unified and Divisional-driven IT organization, we are now recruiting a Service Delivery Owner for Applications and the Service Management Office (SMO). You will report to the Director of Cluster North who is responsible for the following countries: Denmark, Sweden, Finland, Norway, UK, Ireland and France. Main tasks Within Securitas our IT landscape is transforming, we are transitioning from a decentralized IT landscape to a Divisional-driven setup. In this new model, Divisional solutions and applications (ERP, HCM, Workforce Management, Guard Reporting, etc.) must work seamlessly with local applications and integrations. To support this evolution, we are seeking a strong, business-focused professional to take on a dual role: Full Application Service Delivery Owner for Sweden Full owner of the Swedish Service Management Office (SMO) As you establish a solid foundation in Sweden, your remit will expand across the entire Cluster North, taking on a more tactical and strategic role, driving harmonization, alignment, and long-term roadmaps in line with Divisional strategy. Key Responsibilities Application Service Delivery (Sweden – Full Ownership) End-to-end responsibility for Swedish application services. Ensure availability, performance, compliance, and user satisfaction. Manage incidents, problems, changes, and releases in line with ITSM processes. Lead service reviews, governance routines, and vendor interactions. Implement and track service improvements and KPIs. Ensure accurate documentation, configuration items, and service definitions. Service Management Office (Sweden – Full Ownership) Manage and coordinate assigned Service Team and work actively to improve team performance and collaboration. Accountable and responsible for developing and maintain service(s) roadmap for the SMO function. Participate in the Change Advisory Board (CAB) to control quality and timing of service releases for business continuity and participate in the Cluster IS/IT Portfolio Steering Committee. Contribute to ITSM process development, governance, and optimization in alignment with Divisional SMO. Support reporting, metrics, service reviews, and performance dashboards. Responsible for defining and ensuring business and user centric KPI’s, OLA’s and SLAs for service operations. Drive adoption of consistent service management practices across countries. Act as a bridge between operations, application teams, and service governance functions. Take the ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review. Cluster Expansion (Tactical/Strategic Role) Support alignment and harmonization of application services and SMO across countries. Participate in defining crosscountry roadmaps, standards, and integration approaches. Lead or contribute to local projects and service improvement initiatives. Serve as a trusted advisor to the wider cluster and to the division. Help build scalable and repeatable service structures for the cluster. Key Personal skills Relevant experience from building, developing, and managing IT service management in an international environment. Experienced in application management, service delivery, and ITSM frameworks. Skilled at balancing hands‑on operational work with process and strategic thinking. Ability to define requirements, solutions, and implement new technology and processes while ensuring proper security, risk mitigation, compliance, and regulatory statutes are met. Understanding of technology directions, trends, and strategic business impacts. Strong proficiency in lean process management, technology evaluation processes and decision making. Working cross functional including geographies. Passion for great customer – end user services, scalability, security, and agility. Excellent capabilities to engage and motivate your team and people around you. Prestige-less and pragmatic approach to problem-solving. Strong communicator who builds relationships across functions and countries. Requirements Minimum 5 years experiences of relevant application delivery and services management. Minimum 5 years leadership linked to team management and delivery in a cross-functional and geography set-up. High level of competence linked to application set-up, technology, and enterprise architecture. B.Sc. in Computer Science, business, and administration (or equal job experience). Languages Swedish Mandatory. English Fluent.
We are looking for a Service Manager to support the delivery and coordination of SCADA-related services within an industrial production environment. The role is focused on maintaining stable service operations, supporting production activities, and coordinating efforts across multiple teams and stakeholders. In this position, you will ensure service delivery meets agreed SLAs and quality standards while serving as a central link between technical teams and business stakeholders. You will also contribute to the continuous improvement and development of service management processes within the organization. Key Responsibilities Manage the end-to-end delivery of SCADA services, ensuring SLA and quality targets are achieved. Act as a liaison between internal teams and relevant stakeholders. Support production-related requests on existing production lines. Coordinate upgrades and changes together with Production and Maintenance teams. Foster collaboration between Project Managers and stakeholders. Coordinate and support server infrastructure related to production environments. Conduct service reviews and reporting activities. Monitor KPIs and ensure SLA compliance. Coordinate cross-functional teams in resolving service-related issues. Serve as an escalation point for incidents and service interruptions. Collaborate with management teams regarding incidents and operational issues. Support problem management activities alongside other Service Managers. Review and follow up on change management records and approvals. Ensure documentation is validated and service readiness requirements are fulfilled. Requirements Previous experience in service delivery, service management, or a similar role. Understanding of SCADA systems or industrial IT environments. Experience with incident, problem, and change management processes. Ability to coordinate multiple stakeholders and cross-functional teams. Experience working with KPIs, SLAs, and service performance follow-up. General knowledge of IT infrastructure, including server environments. Strong communication skills and a structured way of working. Fluent in English, and Swedish, written and spoken. About You You are organized, responsible, and comfortable coordinating activities across different teams and stakeholders. You have experience handling operational follow-ups and service-related issues, and you contribute to ensuring reliable and stable service delivery. You work collaboratively and communicate effectively with both technical specialists and business-oriented stakeholders. Start Date & Application Start Date: 2026-05-18 End Date: 2026-10-31 Application Deadline: 2026-05-11 Location: Stockholm Selections and interviews are ongoing! Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company—quickly and efficiently. Our primary focus lies in Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries. Although we are a relatively new player, we have already gained the trust of many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us the obvious partner for companies looking to stay ahead in their recruitment efforts. #boost
We are looking for a Service Manager to support the delivery and coordination of SCADA-related services within an industrial production environment. The role is focused on maintaining stable service operations, supporting production activities, and coordinating efforts across multiple teams and stakeholders. In this position, you will ensure service delivery meets agreed SLAs and quality standards while serving as a central link between technical teams and business stakeholders. You will also contribute to the continuous improvement and development of service management processes within the organization. Key Responsibilities Manage the end-to-end delivery of SCADA services, ensuring SLA and quality targets are achieved. Act as a liaison between internal teams and relevant stakeholders. Support production-related requests on existing production lines. Coordinate upgrades and changes together with Production and Maintenance teams. Foster collaboration between Project Managers and stakeholders. Coordinate and support server infrastructure related to production environments. Conduct service reviews and reporting activities. Monitor KPIs and ensure SLA compliance. Coordinate cross-functional teams in resolving service-related issues. Serve as an escalation point for incidents and service interruptions. Collaborate with management teams regarding incidents and operational issues. Support problem management activities alongside other Service Managers. Review and follow up on change management records and approvals. Ensure documentation is validated and service readiness requirements are fulfilled. Requirements Previous experience in service delivery, service management, or a similar role. Understanding of SCADA systems or industrial IT environments. Experience with incident, problem, and change management processes. Ability to coordinate multiple stakeholders and cross-functional teams. Experience working with KPIs, SLAs, and service performance follow-up. General knowledge of IT infrastructure, including server environments. Strong communication skills and a structured way of working. Fluent in English, and Swedish, written and spoken. About You You are organized, responsible, and comfortable coordinating activities across different teams and stakeholders. You have experience handling operational follow-ups and service-related issues, and you contribute to ensuring reliable and stable service delivery. You work collaboratively and communicate effectively with both technical specialists and business-oriented stakeholders. Start Date & Application Start Date: 2026-05-18 End Date: 2026-10-31 Application Deadline: 2026-05-11 Location: Stockholm Selections and interviews are ongoing! Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company—quickly and efficiently. Our primary focus lies in Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries. Although we are a relatively new player, we have already gained the trust of many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us the obvious partner for companies looking to stay ahead in their recruitment efforts.
How You´ll make an impact Act as the primary liaison between business stakeholders, IT service providers, and vendors. Coordinate and oversee the delivery of infrastructure, applications, and end-user IT services. Manage incidents, service requests, escalations, problem resolution, and change activities. Gather documents, and prioritize business demands, improvement requests, and local IT initiatives. Ensure compliance with IT governance, cybersecurity, audit requirements, and security standards. Drive stable IT operations, continuous service improvement, high customer satisfaction, and successful deliery of IT projects and improvements. Your background ITIL-based service management expertise, including incident, problem, and change management. Strong stakeholder, vendor, and business relationship management skills. Analytical thinking with proven problem-solving and service improvement capabilities. Effective communication skills with the ability to engage technical and business audiences. Proficiency in ServiceNow, Microsoft 365, and related IT service management tools. Understanding of cybersecurity, compliance, and IT governance requirements. What We Offer Collective bargaining agreement Flexible working hours Wellness allowance Excellent career opportunities within Hitachi Energy, both in Sweden and globally A mentor to support you during the onboarding phase Various training and professional development opportunities A diverse workplace with more than 70 nationalities represented in Sweden Additional compensation during parental leave Benefits portal with thousands of discounts and offers Hiring Manager Daniel Meyer, Daniel.meyer@hitachienergy.com, will be happy to answer your questions about the position. Union representatives – Sveriges Ingenjörer: Maria Lönnberg, +46 (72) 2004796 ; Unionen: Karin Ulvemark, +46 107-38 51 42; Ledarna: Frank Hollstedt, +46 10 7387043 . For all other questions, please contact Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com.
Vill du arbeta i en central roll där du säkerställer stabil och effektiv leverans av tekniska tjänster? Nu söker vi en IT Service Manager till ett spännande konsultuppdrag i en produktionsnära miljö. I denna roll får du ett helhetsansvar för serviceleveransen, där du säkerställer att SLA:er och kvalitetsmål uppnås. Du fungerar som en viktig kontaktpunkt mellan olika team och intressenter, hanterar operativa behov och driver förbättringar tillsammans med organisationen. Du kommer att koordinera tvärfunktionella team, följa upp prestation och KPI:er samt hantera incidenter och eskaleringar. Rollen innebär också att säkerställa att dokumentation, processer och serviceberedskap håller hög kvalitet. Du arbetar nära projektledare och andra nyckelpersoner och bidrar aktivt till att utveckla och förbättra leveransfunktionen. 💡 Kravprofil: Minst 3 års erfarenhet av service delivery, service management eller liknande roller. Förståelse för industriella IT-system. Erfarenhet av incident-, problem- och change management-processer. Förmåga att koordinera flera intressenter och tvärfunktionella team. Erfarenhet av att arbeta med KPI:er, SLA:er och uppföljning. Grundläggande förståelse för IT-infrastruktur, inklusive servrar. God kommunikativ förmåga. Förmåga att arbeta strukturerat och organiserat. Personliga egenskaper: Du är strukturerad och ansvarstagande med en stark förmåga att koordinera arbete mellan olika team. Du trivs i en operativ miljö, hanterar uppföljningar effektivt och bidrar till stabil och tillförlitlig serviceleverans. Du samarbetar väl och kommunicerar tydligt med både tekniska team och verksamhet. 🤝 Övrigt: Detta är ett konsultuppdrag där du blir en nyckelperson i att säkerställa en stabil drift och utveckling av tjänster. Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.
The Opportunity We are looking for a Regional IT/OT Specialist to support the delivery, operation, and continuous improvement of IT/OT services across factory sites, workshops, and laboratories in Europe within Hitachi Energy’s Service Business. In this role, you will combine hands-on technical expertise with collaboration across teams to ensure reliable and secure operations. You will play a key role in supporting critical systems, enhancing cybersecurity, and acting as a bridge between business stakeholders, vendors, and Group IT. This position offers a dynamic industrial environment with exposure to operational technology, laboratory systems, and continuous improvement initiatives. How you'll make an impact Provide on-site and remote IT/OT support for hardware, software, and connectivity across factories, workshops, and laboratories Perform hands-on support at regional sites and travel as required to ensure operational continuity Maintain and support locally managed systems and equipment outside Global IT coverage Manage and support IT/OT applications, including coordination with external vendors Support laboratory instruments, ensuring reliable connectivity, data transfer, and integration with business systems Maintain operational technologies such as collaboration tools, security systems, and badging solutions Implement and support cybersecurity measures, including system configuration, patching, and incident response Ensure services are delivered in compliance with company standards, policies, and regulatory requirements Collaborate with stakeholders and vendors while documenting solutions and driving continuous improvement Willing to travel ca 40 % of your work time and you always represent Hitachi Energy the best possible way Your Background 3–5+ years of hands-on experience in IT/OT support, service delivery, or infrastructure within industrial, manufacturing, or laboratory environments Experience with manufacturing processes, OT environments (e.g., MES), or LIMS is considered an advantage Experience supporting end-user hardware, software, networking, and connectivity Experience working with vendors and supporting operational technology systems Solid understanding of cybersecurity fundamentals, patching, and secure system configuration Strong problem-solving skills with a proactive and solution-oriented mindset Ability to work independently and collaborate effectively across teams Proficiency in English and knowledge of one or more Nordic languages is a must ITIL4 certification is a plus What we offer (relevant for Sweden) Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us The position is based in Ludvika, Drammen or Vaasa. Are you ready for a new exciting challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Union representatives – Sveriges Ingenjörer: Anna Sävenstedt, +46 73 0669908; Unionen: Tomas L. Gustafsson, +46 10 7382747; Ledarna: Frank Hollstedt +46 10 7387043. Any other questions can be directed to Talent Partner Antra Volujevica antra.volujevica@hitachienergy.com.
Welcome to SSC Space, the perfect workplace for those passionate about technology in general and space in particular. With space organizations, research institutes, institutional and commercial actors as customers, we offer specialist expertise in satellite communications, space consulting services, rocket and balloon systems, flight test services, satellite propulsion systems, and much more. SSC Space also operates one of the world’s largest global networks of ground stations for satellite communications and owns and operates the Esrange Space Center in Kiruna, northern Sweden, with the aim of launching satellites soon. As a Service Delivery Manager and as a part of our Service Assurance team, you will play a vital role in ensuring service performance and managing the lifecycle of contracts for our satellite communication customers. We are looking for a dedicated individual who shares our core values: Customer Passion, Care, Collaboration, Curiosity, and Courage. The Service Delivery Manager is responsible for ensuring successful execution and performance of customer contracts. This role is the primary operational interface for our satellite communication customers, responsible for monitoring and reporting service performance, managing incidents, and facilitating contract renewals. Join us on this journey of innovation and exploration where your skills can make a significant impact in our dynamic and globally-connected environment. Apply now and be part of the team that's revolutionizing satellite services! JOB REQUIREMENTS Bachelor’s degree in a scientific/technical field or equivalent experience managing technical customer accounts. Experience working directly with customers in a technical or service-oriented environment. Strong understanding of technical systems and operational instructions. Proficiency in MS Excel, Power Point and SharePoint. Excellent communication and documentation abilities. Highly structured and organized approach. Business-oriented mindset with customer focus. Strong analytical abilities; able to interpret technical data. Self-driven with the ability to work independently. Effective team collaborator. Due to the high security classification of this role, EU citizenship is required. Driver’s license. Preferred Experience Contract management Experience . JIRA. JOB RESPONSIBILITIES Service Performance & Customer Interface Serve as the main operational point of contact for assigned customers. Monitor and track service performance across customercontracts. Prepare and deliver regular internal and external performance reports. Conduct internal and external service reviews and support preparations for contract renewal. Identify and manage scope creep, ensuring additional requests are properly evaluated and not accepted by default. Incident Management Follow up on service-related incidents and initiate internal escalation when required. Ensure timely and accurate incident reporting to customers. Contract Execution Oversee contract fulfilment and adherence to service commitments throughout the lifecycle. Provide input for customer invoicing and oversee accuracy of billable service components. Support project establishment and service lifecycle transitions. Internal Collaboration Coordinate with internal sales, engineering, operations, and management stakeholders. Trigger internal escalation processes to resolve service delivery risks. Drive service review actions and follow up to completion. JOB BENEFITS We offer you A unique opportunity to contribute to a wide range of projects and play an active role in both the Swedish and international space industry. An excellent opportunity for personal and career development. An exciting, international workplace characterized by an open atmosphere and proud employees all over the world. Additional benefits In addition to vacation and traditional public holidays, we offer extra paid leave throughout the year, such as time off between Christmas and New Year, Ascension Day, amounting to 6-11 extra days depending on the calendar. Wellness allowance of SEK 5,000 per year. Health benefits such as voluntary health insurance and regular health checks for eligible employees. Access to a benefit bike through a tax-efficient leasing program. Support for employee-driven activities that promote connection, health, and culture across teams. Collective Agreement, including good pensions plans, parental pay and insurance. Location This is a permanent full-time position located preferably in Kiruna. For the right candidate there will also be a possibility working from our office in Solna, Stockholm. Further information For questions regarding employment terms or union-related matters, you are welcome to contact our union representatives: Sveriges Ingenjörer: SverigesIngenjorer-AF@sscspace.com Unionen: unionen@sscspace.com Next step If this opportunity sparks your interest, don’t wait to apply! When applying, please include your CV. While you are welcome to include a brief personal note or letter, our evaluation will primarily focus on your skills and qualifications as outlined in your CV, ensuring a fair and unbiased recruitment process. Due to the summer holiday period, we will resume this recruitment in August. Feedback may therefore take longer than usual, and we appreciate your understanding during the summer. This position requires approved pre-employment screening. These controls are based on the role that you will fulfill within the company. Additional requirements regarding citizenship may apply. We help Earth benefit from space SSC Space is a leading global provider of advanced space services, with more than 50 years of experience. We help space organizations, research institutes, commercial and institutional actors from all over the world to get access to space. With local presence on all continents and about 700 committed employees, we offer specialist expertise in satellite communications and satellite control services, spacecraft operations, rocket and balloon systems, launch services and flight test services, as well as engineering, operations and consultancy services for space missions. We help Earth benefit from Space. Learn more at sscspace.com
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