Sökresultat för "Service Operations"

Role Summary Power Solutions serves the toughest applications across land and sea within the Industrial, Defence, Marine and Power Generation segments. Engineered to keep our customers' operations moving, our solutions are reliable, efficient, and powerful. Power Solutions is in the middle of one of the most significant technology shifts in its history. The business is balancing two parallel missions: We are developing our existing combustion engine business while accelerating the shift towards sustainable and electrified solutions, creating new commercial opportunities across our global markets. Joining Power Solutions at this stage offers a unique opportunity to become part of an expanding business area, as demand for our products and services within the defence industry continues to grow significantly. Are you ready for your next challenge? Come and join us at the Power Solutions Sales & Service team! Job Responsibilities As Service Manager with responsibility for defence & ILS, you will combine the responsibilities of driving the service business with ownership of Integrated Logistics Support (ILS) deliverables for defence customers. You will: Drive and develop the service business together with business units Establish and execute strategic plans for selected markets and customers Develop and implement new service concepts within Power Solutions At the same time, you will take a leading role in ILS within defence projects, where you will: Build end-to-end ILS solutions tailored to each program's needs—from adapting standard outputs to customer-specific requirements. Deliver the right enablers for availability and uptime: documentation and manuals, workshop tools, tailored training and assured spare part provisioning. Work closely with international defence customers, with travel required Your contribution will ensure that our defence customers receive not only a product, but a complete, supportable solution across the full lifecycle. Who You Are We are looking for a structured and solution-oriented professional who enjoys working in a high-paced, international environment with many stakeholders. You are customer-focused, proactive, and enjoy turning complex requirements into structured and effective solutions. You likely have: A commercial or technical university degree Experience from service operations, service development, or aftermarket Strong communication skills and fluency in English The ability to work cross-functionally and build strong relationships Meriting experience includes: Experience from working with defence customers or in regulated environments Experience with ILS, tenders, or complex customer deliverables Experience negotiating or managing contracts Knowledge of documentation, training, and service solutions within a lifecycle perspective This Is Us At Scania, we offer a dynamic and international work environment with strong opportunities for both personal and professional development. You will be part of a growing business area where your work has a direct impact on customer success and business growth. We provide flexible working conditions, a collaborative culture, and the opportunity to work with cutting-edge technologies and global customers. You will be part of a collaborative and ambitious team where your contributions directly impact the growth and success of our service offerings. While your primary focus will be on the service business and ILS (Integrated Logistics Support) deliverables, you will gain a broad understanding of the entire Power Solutions operation—from sales and product management to R&D. Within the Service team, you will work alongside experienced Service Managers responsible for developing and enabling our global service offering, ensuring maximum uptime for our demanding customers. You will collaborate closely with the Defence Sales team – the Key Account Managers, playing a key role in shaping complete customer solutions. Each delivery is unique, requiring a structured approach to understanding customer needs and designing tailored service and ILS solutions. Application Please submit your application as soon as possible, but no later than August 17th, 2026. Selection is conducted on an ongoing basis throughout the application period. Please notice that we are currently in summer vacation period and we will be coming back with the feedback on your application in the end of August. Logical reasoning and personality assessments may be used as part of the selection process, and a background check may be required for this position. If you have any questions or would like to learn more, please contact: Anna Näverfelt, Head of Service, anna.naverfelt@scania.com We are waiting for your application! Recquisition ID: 30587

We are looking for a Service Quality Specialist to join our Nordic Service organization and play a key role in ensuring high-quality, safe, and compliant wind turbine operations across the region. This is an exciting opportunity for an experienced wind turbine technician or QHSE/Quality professional to further develop their career in a regional role. You will work hands-on in the field, apply your expertise in both Quality and HSE, and actively influence how service operations are executed across multiple sites. In this role, you will spend significant time on-site at wind farms and service locations across the Nordic region, working closely with technicians, supervisors, project teams, and subcontractors. Your focus will be to ensure that quality standards, processes, and safety practices are consistently met and continuously improved, while supporting both operational excellence and a strong safety culture. YOUR TASKS Be present on-site at wind farms and service locations, conducting QHSE audits and inspections to ensure both quality standards and safety requirements are met Monitor and improve work quality during maintenance, erection, and commissioning activities, identifying deviations and driving corrective actions Support project-to-service handovers, ensuring that documentation, processes, and turbine quality meet operational standards Coordinate and audit subcontractors, including qualification, performance follow-up, and quality inspections of their work Take an active role in quality topics, including nonconformities, claims, and root-cause analysis, ensuring sustainable solutions Deliver QHSE training, coaching, and toolbox talks, strengthening both quality awareness and safety culture in operational teams Collaborate closely with site teams to improve ways of working, ensuring adherence to procedures, work instructions, and quality requirements Participate in internal and external audits, clearly documenting findings and supporting follow-up actions Contribute to continuous improvement initiatives, helping to raise standards across the region YOUR PROFILE Background as a Wind Turbine Technician (3+ years) or experience in a QHSE / Quality role in an industrial or field-based environment Strong understanding of quality processes (not only HSE), including audits, inspections, and problem-solving methodologies Technical education in Electrical or Mechanical field (apprenticeship or diploma) or a degree in Quality Engineering Comfortable working hands-on in the field, including at heights and in outdoor environments Fluent in English; Nordic language skills are an advantage Valid driving license and willingness to travel extensively across the Nordic region Confident working independently with a structured and solution-oriented mindset Strong communication skills, with the ability to influence teams and promote quality and safety best practices on site What we offer With colleagues based across the globe, joining Nordex is a great opportunity if you enjoy working in a diverse and international environment. Nordex Nordic also offers our employees a variety of benefits to support health, wellbeing and work-life balance. Interested? We are looking forward to hearing from you! Please submit your CV and cover letter in English through the Nordex Career portal by Sunday 2nd of August. Please note that due to the upcoming summer vacation period, the review process may take slightly longer than usual. We expect to begin reviewing applications in approximately 5 weeks, with interviews scheduled shortly thereafter. Kindly note that applications sent via email will not be considered. Questions? Feel free to reach out if you would like to learn more about the role: Michael Rabbolini Head of Commercial Service Nordic mrabbolini@nordex-online.com Kajsa Karlsson People & Culture Coordinator kkarlsson2@nordex-online.com

Bring your Life Are you passionate about leading teams, driving consumer excellence, and turning service operations into a world-class experience? If so, this role might be the right one for you. At Thule, we are looking for a Consumer Service Manager to lead and develop our consumer service team within Europe & Rest of World (EROW), ensuring we deliver outstanding support to consumers while continuously improving our ways of working. What you’ll do at Thule As Consumer Service Manager, you will lead the daily operations and development of the consumer service team, ensuring high-quality support and efficient handling of consumer cases. A core focus of the role is to build a strong, engaged team culture where performance, ownership, and continuous improvement are central. You will be responsible for driving operational excellence, including ensuring KPIs are consistently met and backlog is maintained at zero. This requires close daily follow-up of team performance, proactive workload management, and clear ownership of priorities and escalation handling. You will also play a key role in developing people and processes. This includes onboarding new employees, maintaining high product knowledge within the team, supporting performance development of team members, and taking responsibility for performance reviews and employment decisions in collaboration with stakeholders. In addition, you will act as a driving force for improvement initiatives across EROW. You will initiate, implement, and follow up on process improvements, ensure documentation and alignment across regions, and contribute to projects that increase efficiency and enhance the consumer experience. What you bring To succeed in this role, you bring solid experience in leading customer or consumer service teams, with a proven track record of driving performance, engagement, and operational excellence. You are confident in managing both people and processes, and you understand how to balance service quality with efficiency and clear KPI delivery. You have experience working with structured service environments and are comfortable taking ownership of targets such as response times, resolution rates, CSAT, and backlog management. You are highly organized, solution-oriented, and capable of managing multiple priorities in a fast-paced environment. You are a strong communicator and collaborator, able to engage effectively across functions and levels of the organization. You have a natural ability to lead, coach, and develop others, and you are not afraid to take difficult decisions when needed. Fluency in English is required. You are also comfortable working with digital tools and have an awareness of modern service technologies and trends, including AI-driven solutions and automation. Why you should join Thule At Thule, we believe in strong teamwork both within your own team but also cross functional between teams. We strive to be an open and curious organization, sharing our knowledge and inspiring one another.  Within Thule Group you will find people who have a passion for the products we make and the outdoor company we are. We share the same values, and we like to have fun. All of our employees have a joint responsibility to maintain that spirit and contribute to it. Hiring Process Apply by submitting your application and resumé through “Apply for position” on our Thule Career Site. The application deadline is July 26, 2026. Due to summer-break, we will begin reviewing applications only after the application period has closed. No screening or interviews will be conducted before that. All candidates will receive updates after the deadline. Kindly note that we do not accept applications via email. If you have any questions about the role, feel free to contact our Talent Acquisition Partner, Oscar Persson, at Oscar.persson@thule.com We look forward to hearing from you! Thule is a global sports and outdoor company. We offer high-quality products with smart features and a sustainable design that make it easy for people across the globe to live an active life. Under the motto Bring your life — and with a focus on consumer-driven innovation and long-term sustainability — we develop, manufacture and market products within the product categories Sport & Cargo Carriers (roof racks, roof boxes and carriers for transporting cycling, water and winter sports equipment, and rooftop tents mounted on a car), Active with Kids & Dogs (car seats, strollers, bike trailers, child bike seats and dog transport), RV Products (awnings, bike carriers and tents for RVs and caravans) and Bags & Mounts (backpacks, luggage and performance mounts). Thule Group has about 3,000 employees at nine production facilities and 35 sales offices worldwide. The Group’s products are sold in 138 markets and in 2025, sales amounted to SEK 10,4 billion. www.thulegroup.com

At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to build a world of amazing abundance. As a Service Advisor, you will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms. We’ve created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service experience. To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to create exceptional customer experiences. What You’ll Do Confidently communicate with customers as a Tesla ambassador through digital channels, and face to-face to provide: Scheduling/status updates, waiter updates, and payment requirements. Educate customers on Product, Tesla App, and answer any questions using customer friendly language. Maintain a tidy, representable customer facing area (customer lounge, service entrance), and organize the parking lot. Manage the service fleet, performing damage audits, flagging service requirements, and car cleaning. Facilitate test drives in service, being an ambassador for new products and support in generating additional sales. Manage arrival of unscheduled appointments and any surprises on site – ensuring smooth operations of the workshop. Maintain a good understanding of Tesla’s products and service operations to perform basic, visual diagnostics and accurately record repair orders into systems. Partner closely with internal teams (e.g. technicians) to guarantee customers' cars are serviced efficiently and seamlessly. Perform additional responsibilities as assigned to meet business needs. What You’ll Bring Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment. Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail. Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers. Ability to excel in a team-based environment and achieve common goals. Excellent problem-solving skills, and strong ability to take initiative and be proactive. Digitally savvy – ability to adopt and adapt quickly to new technology and systems. Good knowledge of MS Office. Able to communicate, read, and write effectively in the English & Swedish language. Must have and continue to maintain a valid driving license and safe driving record.

Här kliver du in i ett team där systemen är nära verksamheten och där din kompetens märks direkt i vardagen. Du jobbar med Unit4 i en miljö som är stabil men långt ifrån stillastående. Det händer saker hela tiden. Nya behov, nya lösningar och nya sätt att jobba. Du är med och tar Coor vidare i övergången till SaaS. Det handlar inte bara om teknik, utan om att förstå processer, se vad som fungerar och vad som kan bli bättre. Ibland är det tydligt. Ibland är det i gråzonen som du gör störst skillnad. Vi erbjuder digHär får du en roll där du både får trygghet och variation. Du blir en del av ett team med djup kompetens och stark sammanhållning, där man hjälper varandra och delar kunskap i vardagen. Det innebär bland annat att du: Får vara med och driva övergången till en modern SaaS-lösning Arbetar nära verksamheten där IT och affär flyter ihop Blir del av ett erfaret team med hög trivsel och låg personalomsättning Har flexibilitet i vardagen med hybridarbete Får stabila villkor med 30 dagars semester, friskvårdsbidrag och arbetstidsförkortning Det här gör du hos ossDu arbetar operativt mellan utveckling, förbättring och support. Ibland i projektform, ibland i löpande arbete. Du är nära verksamheten, involverad i det dagliga arbetet och med där det händer – samtidigt som du är med och påverkar riktningen framåt. Du kommer att: Driva utvecklingen av Unit4 i linje med Coors SaaS-strategi Arbeta med systemförändringar från idé och design till färdig lösning Samarbeta tätt med ekonomi och Business Support för att förbättra processer Delta i projekt med fokus på funktionella och tekniska tester Bidra som 3rd line-support vid mer komplexa ärenden Vara med och utforska nya API:er och integrationsmöjligheter Ditt team och arbetsplatsDu tillhör ett team inom IT Business Solutions med fokus på finansiella system. Gruppen består av specialister med olika styrkor och personligheter. Här finns både djup expertis och en vilja att utvecklas tillsammans. Teamet sitter nära verksamheten och jobbar tätt ihop. När ni är på plats märks det. Samtalen är snabba, idéer fångas upp direkt och testas i stunden. Det gör att man snabbt ser vad som fungerar och kommer vidare. Mer om digDu har jobbat några år med Unit4 och känner dig trygg i hur systemen hänger ihop med verksamheten. Kanske har du varit systemförvaltare, konsult eller jobbat nära ekonomi i en organisation. Du gillar att förstå hur saker fungerar i praktiken. Inte bara i systemet, utan i verkligheten runt omkring. Vi tror att du: Har erfarenhet av Unit4 Har en analytisk ådra och tycker om att lösa problem Trivs i samarbetet med verksamheten och kan översätta behov till lösningar Är nyfiken på teknik och vill vara med på en SaaS-resa Kommunicerar obehindrat på svenska och engelska Har du dessutom en bakgrund inom ekonomi eller ett intresse för systemteknik är det ett extra plus. Om rollen Omfattning: Permanent Arbetsform: Heltid Arbetstid: Hybrid Start datum: Enligt överenskommelse Anställningsform: Tillsvidareanställning, vi tillämpar 6 månaders provanställning För att säkerställa en rättvis och träffsäker rekryteringsprocess använder vi personlighetstester och genomför bakgrundskontroller på alla medarbetare i samband med anställning. Övrig informationHar du frågor är du välkommen att kontakta ansvarig rekryteringskonsult: Miguel Olivares, miguel.olivares@adadigital.se, 0700220566. Vi går igenom ansökningar löpande, så vänta inte med att skicka in din ansökan. För att följa GDPR tar vi endast emot ansökningar via annonsen. Vi undanber oss vänligen kontakt från rekryteringsföretag och säljare i denna process.Vi ser fram emot din ansökan! Coor is a leading provider of workplace services in the Nordics.We are present at thousands of workplaces across the region, making us experts in smart, safe, and sustainable working life.We take care of our customers’ properties, cook food, clean, welcome guests, deliver mail, and design offices. In total, we offer more than 100 services as part of our mission – to create the happiest, healthiest and most prosperous workplace environments in the Nordic region.Together, we create value by performing, leading, and streamlining our customers’ service operations, so they can focus on what they do best. We take care of the rest.

Vill du vara med och skapa en säkerhetskultur i världsklass? På Coor är människor vår viktigaste tillgång. Nu söker vi en Head of Health & Safety som vill leda och vidareutveckla vårt arbete inom hälsa, arbetsmiljö och säkerhet i Norden. Det här är en strategisk nyckelroll där du driver utveckling genom människor, kultur och gemensamma arbetssätt. Du får möjlighet att påverka på koncernnivå och bidra till det viktigaste vi har – att våra medarbetare kan arbeta tryggt och komma hem säkert varje dag. Om CoorPå Coor blir du en del av en inkluderande organisation där människor står i centrum. Här kombinerar vi affärsmässighet, samarbete och hållbar utveckling. Det här är en unik möjlighet att forma framtidens Health & Safety-arbete i en nordisk koncern. Du får kombinera strategiskt inflytande med möjligheten att skapa verklig skillnad för våra medarbetare och verksamheter varje dag. Om rollen Som Head of Health & Safety ansvarar du för att utveckla, leda och följa upp Coors strategiska agenda inom hälsa, arbetsmiljö och säkerhet i Norden. Du säkerställer en gemensam och affärsnära styrning av området med fokus på säkerhetskultur, gemensamma arbetssätt, KPI:er och kontinuerlig förbättring. Rollen har ett nordiskt ansvar och omfattar även ett funktionellt ansvar för Health & Safety i Sverige. Du leder genom påverkan, samverkan och expertis och arbetar nära koncernledning, landsorganisationer, affärsområden och specialistfunktioner i hela Norden. Du rapporterar till Director HR & Communications, ingår i HR Management Team och leder den gemensamma H&S-styrningen genom bland annat Coors H&S Board. Ditt uppdrag I rollen ansvarar du bland annat för att: Driva och vidareutveckla Coors strategiska arbete inom Health & Safety i Norden. Utveckla och förankra en stark och proaktiv säkerhetskultur i hela organisationen. Säkerställa att Health & Safety integreras i Coors tjänsteleveranser och affärsutveckling. Sätta mål, KPI:er och uppföljningsmodeller samt omsätta resultat, risker och incidenter till förbättringsåtgärder. Säkerställa efterlevnad av lagkrav, regelverk och interna styrdokument. Utveckla gemensamma arbetssätt, utbildningar och förändringsinitiativ inom H&S. Stödja verksamheten med specialistkompetens, strategisk vägledning och best practice. Bidra i större kundstarter, upphandlingar, integrationsprojekt och M&A-processer. Sätta riktning, prioriteringar och uppföljning för H&S-arbetet i Sverige tillsammans med verksamheten och HSEQ-funktionerna. Vem är du? Du har gedigen erfarenhet av att leda och utveckla Health & Safety-arbete i större organisationer och trivs i en roll där du skapar resultat genom samarbete, påverkan och strategiskt ledarskap. Du är van att arbeta nära ledning, specialister och verksamhet, och har förmågan att omsätta strategi till praktiska arbetssätt som ger långsiktiga resultat. Som person är du kommunikativ, affärsmässig och förtroendeingivande, med ett starkt engagemang för hälsa, arbetsmiljö och säkerhet. Vi söker dig som har Dokumenterad erfarenhet från en senior roll inom Health & Safety, arbetsmiljö eller närliggande område. Erfarenhet av att utveckla och implementera strategier, styrning och förändringsarbete inom Health & Safety. Erfarenhet av att driva utveckling i större och komplexa organisationer. Erfarenhet av matrisorganisationer och funktionellt ledarskap. God kunskap inom arbetsmiljölagstiftning, riskhantering, lagefterlevnad och relevanta regelverk. Erfarenhet av projekt- och förändringsledning. Akademisk examen inom exempelvis arbetsmiljö, HR, hållbarhet, teknik, ekonomi eller annat relevant område. Mycket god förmåga att kommunicera på svenska och engelska i tal och skrift. Vi erbjuder trygga och säkra arbetsvillkor En varm och välkomnade arbetskultur Marknadsmässig lön, kollektivavtal finns. Introduktion till alla nyanställda för att ge dig en bra start i arbetet Friskvård för att gynna en balans i livet Förmåner som avtalspension, försäkringar och föräldralön. Möjlighet att utvecklas inom ett stort och växande företag Löpande kompetensutveckling med utbildningar och kurser Om tjänsten Anställningsform: Tillsvidareanställning Sysselsättningsgrad: 100% Arbetstid: Kontorstider Provanställning: 6 månader För att säkerställa en rättvis och träffsäker rekryteringsprocess använder vi personlighetstester och kan komma att utföra bakgrundskontroll inför anställning. Övrig information Vid frågor om rollen kontakta Director HR & Communications Silke Ernst, silke.ernst@coor.com Vi hanterar ansökningar löpande så sök in redan idag. Vi behandlar personuppgifter enligt GDPR, tar endast emot ansökningar via vårt rekryteringssystem och fattar alla urvalsbeslut genom mänsklig bedömning. Välkommen med din ansökan! All försäljning från annonssäljare och rekryteringsföretag i samband med denna rekryteringsprocess undanbedes vänligen. Coor is a leading provider of workplace services in the Nordics.We are present at thousands of workplaces across the region, making us experts in smart, safe, and sustainable working life.We take care of our customers’ properties, cook food, clean, welcome guests, deliver mail, and design offices. In total, we offer more than 100 services as part of our mission – to create the happiest, healthiest and most prosperous workplace environments in the Nordic region.Together, we create value by performing, leading, and streamlining our customers’ service operations, so they can focus on what they do best. We take care of the rest.

Vill du arbeta i en internationell miljö där affärsfokus, ekonomi och projektledning möts? Siemens Energy söker nu en kommersiell projektledare till Global Service Operations för medelstora gasturbiner. Här får du möjlighet att ta ett helhetsansvar för projektens kommersiella och finansiella framgång samtidigt som du samarbetar med kollegor världen över. Du blir en viktig del av ett inkluderande team med starkt fokus på utveckling, ansvar och samarbete. Detta är en spännande möjlighet för dig som vill bidra till framtidens energilösningar hos en global marknadsledare. Om uppdraget I rollen som kommersiell projektledare ansvarar du för projektens kommersiella och finansiella styrning under genomförandefasen. Du arbetar nära projektledare och övriga intressenter för att säkerställa projektens lönsamhet, efterlevnad och ekonomiska uppföljning. Rollen innebär många kontaktytor och möjlighet att arbeta i en internationell organisation med komplexa projekt. Arbetsuppgifter * Ansvara för projektens kommersiella och finansiella frågor. * Säkerställa korrekt redovisning, rapportering och efterlevnad av IFRS15. * Följa upp omsättning, marginaler, kassaflöde och balansposter. * Hantera fakturering, bankgarantier och betalningssäkerheter. * Säkerställa kvalitet och korrekthet i projektdata och dokumentation. * Arbeta i SAP och andra affärssystem. * Identifiera risker, möjligheter och förbättringsåtgärder tillsammans med projektledaren. * Bidra till kostnadskontroll och lönsamhetsutveckling. * Delta i internationella samarbeten och affärsresor vid behov. Vem är du? Du är analytisk, strukturerad och affärsorienterad. Du trivs med ansvar, arbetar noggrant och har en god samarbetsförmåga. Som person är du nyfiken, prestigelös och kommunikativ med förmåga att skapa förtroende i många kontaktytor. Kompetenskrav * Relevant universitets- eller högskoleutbildning. * Erfarenhet inom projektekonomi, redovisning, controlling eller bankverksamhet. * God förståelse för ekonomisk uppföljning och affärsstyrning. * Goda kunskaper i SAP. * Mycket goda kunskaper i Excel och Microsoft 365. * Erfarenhet av Power BI är meriterande. * Mycket goda kunskaper i engelska i tal och skrift. Intresserad? För att söka tjänsten skapar du ett konto hos oss, där du bifogar CV och personligt brev. Vid frågor kontakta Eva Wisth, E-post eva.wisth@jeffersonwells.se Pga GDPR tar vi inte emot ansökningar vi e-post. Om Jefferson Wells Jefferson Wells är ett av Sveriges största konsultbolag av chefer och specialister inom ekonomi, executive, marknad & försäljning, inköp & logistik och ingenjörsområdet. Vi har den unika förmånen att samarbeta med företag, myndigheter och organisationer inom privat och offentlig sektor i hela Sverige. Våra konsultchefer har gedigen kunskap inom just ditt område och som konsult hos oss är din karriär och utveckling alltid i fokus. Hos oss kan du både gå som tillsvidareanställd konsult på ett specifikt uppdrag eller som samarbetspartner med eget företag.

About the Role We are looking for an experienced Senior BMC Helix Solution Architect to lead the design and evolution of enterprise Service Management solutions built on the BMC Helix platform. In this role, you will work closely with architects, developers, and business stakeholders to design scalable, secure, and maintainable solutions that support both business and IT operations. You will play a key role in defining solution architecture, integrations, workflows, automation, and reporting while ensuring the platform remains aligned with enterprise architecture principles and long-term modernization goals. Key Responsibilities Design end-to-end BMC Helix solutions, including architecture, data flows, integrations, and operational processes. Define how BMC Helix ITSM, Digital Workplace (DWP), Business Workflows (BWF), Innovation Suite, and TrueSight Service Orchestrator (TSO) work together to support business and IT4IT use cases. Design operational and management dashboards using Helix Dashboards. Design and document integrations between BMC Helix and surrounding enterprise systems, including DevOps platforms and other business applications. Evaluate implementation approaches and recommend solutions that maximize standard platform capabilities while minimizing unnecessary customization. Ensure solution designs comply with enterprise architecture, security, and platform governance principles. Support development teams throughout implementation by providing architectural guidance and clarifying solution designs. Contribute to platform modernization, scalability, and long-term maintainability. Required Qualifications Proven experience designing enterprise solutions on ITSM or Service Operations platforms. Strong knowledge of BMC Helix Digital Workplace (DWP), including service catalogs and request experience design. Experience with BMC Helix Business Workflows (BWF) and case management process design. Hands-on experience with BMC Helix ITSM / Remedy. Experience with Helix Innovation Suite, including data models, workflows, expressions, and platform extensibility. Experience with TrueSight Service Orchestrator (TSO) or similar orchestration and automation frameworks. Strong understanding of API-based integrations and enterprise integration patterns. Experience designing solutions involving CMDB and service modeling. Experience with low-code platforms or workflow-based automation within ITSM environments. Excellent analytical skills with the ability to challenge requirements and propose simple, scalable, out-of-the-box solutions. Strong documentation and communication skills. Ability to collaborate effectively with architects, engineers, product owners, and business stakeholders. Fluent in English, both written and spoken. Preferred Experience Experience working in large enterprise or multinational environments. Knowledge of ITIL and modern Service Management practices. Experience supporting digital transformation or platform modernization initiatives. What We Offer Opportunity to work on large-scale enterprise transformation initiatives. Collaborative and highly skilled architecture and engineering teams. A challenging role with significant influence on the future of the BMC Helix platform. Competitive compensation and opportunities for professional growth. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet. Job Summary Within the Center of Expertise Maintenance Packaging in the SRVCS Next Generation Service Operations-, we are looking for a Maintenance Reliability Specialist, who will take responsibility of the Global Maintenance Recommendations of our equipment. In this position, you will participate in the consistent application of RCM (Reliability Center Methodology) to secure that we develop, improve, and implement accurate and effective maintenance recommendations to maintain Core Tetra Pak equipment, as well as Extended equipment at our customer plants. You will lead the maintenance life cycle ownership of our equipment by complying with the RCM methos and our continuous improvement feedback loop. You will be travelling up to 20-30% of your time. This position can be based in Modena, Italy or in Lund, Sweden. Tetra Pak is not considering applicants who require domestic or international relocation. What you will do Lead the development of maintenance tasks based on the optimum maintenance tactical mix to target equipment mechanical performance and acceptable maintenance cost, in collaboration with Equipment product owner and other relevant experts. Participate during the life cycle updates and development project of equipment in the control and review of the maintenance cost. Lead the maintenance strategy of our equipment base on the maintenance analyses and in compliance with service business requirements. Lead the evaluation and analysis of feedback on our maintenance recommendations in collaboration with the Regions organization and Equipment Product Owners, to update the maintenance recommendations and suggest equipment design improvement. Participate in supporting the Development and Technology organisation in our equipment development and life cycle activities, through the submission and follow-up of operational & maintenance requirements during the design phase. Participate as subject matter expert to initiatives/projects within Tetra Pak Services and Development and Engineering, and deliver according to agreed outcomes. Participate in the definition and improvement of our maintenance program to secure it is fit for Tetra Pak future business strategy. Maintain an optimum level of technical expertise to deliver high quality maintenance recommendations. Maintain equipment structure (BOM) in the Enterprise Asset Management tool, based on Engineering change or Task update requirements. Drive the corrections, improvements, and modifications of the Global Maintenance Recommendations base on the request of the end users and feedback. We believe you have A Bachelor’s degree, preferably in Mechanical or Industrial Engineering Master’s degree / Reliability Engineer certification is a plus Knowledge and experience in CMMS like Oracle, SAP, Onkey, etc is an advantage At least 3 years of technical, hands-on experience, being a Field Service, Test Engineer, Project Manager, Maintenance Specialist or Reliability Engineer with the attitude to develop, improve and maintain equipment maintenance recommendations Tetra Pak Equipment knowledge (ideally filling machines and distribution equipment) Strong analytical mindset with excellent planning and scheduling abilities for multitasking and prioritization and management of projects in its development phases. Ability to work in a multinational setup with great skills in influencing stakeholders across distinct functions and geographies A self-starter attitude, striving for excellence in delivering results Great team orientation with an attitude of learning and sharing with teammates and others Excellent English skills both in verbal and written communication We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscape A culture that pioneers a spirit of innovation where our industry experts drive visible results An equal opportunity employment experience that values diversity and inclusion Market competitive compensation and benefits with flexible working arrangements Apply Now Please complete and submit your CV in English to HR.Res.Admin.Sweden@tetrapak.com no later than 2026-07-24. Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Om Forenom Forenom söker nu en Area Manager med ansvar för Göteborgsregionen. Det här är en nyckelroll för dig som vill leda den lokala verksamheten, utveckla starka relationer i marknaden och driva lönsam tillväxt i ett bolag med en tydlig position inom företagsboende. Forenom är en av de ledande aktörerna inom möblerade boenden i norra Europa. Bolaget hjälper företag och organisationer med flexibla boendelösningar för affärsresor, relocation, projektboende och längre vistelser. Erbjudandet omfattar bland annat möblerade lägenheter, lägenhetshotell och andra boendeformer som gör det enklare för människor att känna sig hemma, oavsett vart jobbet tar dem. Om rollen Som Area Manager ansvarar du för Forenoms verksamhet i Göteborgsregionen. Du har ett helhetsansvar för service operations, kommersiell utveckling, kapacitet, kvalitet, lönsamhet och lokal utveckling. Rollen är både strategisk och operativ. Du driver områdets affärsplan, följer upp resultat och säkerställer att den dagliga verksamheten fungerar effektivt. Du har också ansvar för att säkerställa rätt kapacitet i regionen utifrån efterfrågan, beläggning och framtida affärsmöjligheter. Samtidigt bygger du relationer med fastighetsägare, kunder, partners och andra lokala intressenter för att skapa förutsättningar för fortsatt tillväxt. Du arbetar nära säljorganisationen, revenue management och övriga funktioner inom Forenom. Du rapporterar till Operations Director, Areas. Dina ansvarsområden I rollen ansvarar du bland annat för att: Leda och utveckla verksamheten i Göteborgsregionen Ha kommersiellt ansvar för regionen och bidra till lönsam tillväxt Säkerställa rätt kapacitet utifrån efterfrågan, beläggning och framtida behov Säkerställa hög kvalitet inom service, städ, underhåll och kundservice Driva områdets P&L och arbeta aktivt med lönsamhet, marginaler och kostnadskontroll Följa upp KPI:er och genomföra förbättringar kopplat till drift, kvalitet och resultat Leda, stötta och utveckla teamet i området Säkerställa rätt bemanning utifrån säsong, beläggning och efterfrågan Arbeta med kapacitet, sourcing och relationer med fastighetsägare Bygga och vårda lokala relationer med kunder, hyresvärdar, leverantörer och samarbetspartners Identifiera affärsmöjligheter och bidra till tillväxt i regionen Samarbeta med sälj i kunddialoger, lokala initiativ och kommersiella möjligheter Säkerställa att arbetsmiljö, säkerhet och relevanta regelverk efterlevs Vem vi söker Vi söker dig som har erfarenhet av att leda en operativ verksamhet med tydligt resultatansvar. Du kan komma från hospitality, service, fastighet, facility management, bemanning, retail eller annan verksamhet där kvalitet, människor, kundupplevelse och lönsamhet är centralt. Du är van att kombinera daglig drift med långsiktig utveckling. Du förstår hur man skapar struktur, bygger team, utvecklar processer och driver resultat genom både människor och siffror. Vi tror att du har: Erfarenhet av operativt ledarskap Erfarenhet av personalansvar och teamutveckling Förståelse för P&L, kostnader, marginaler och lönsamhetsstyrning Vana att arbeta med KPI:er, uppföljning och förbättringsarbete God kommersiell förståelse och förmåga att se lokala affärsmöjligheter Förmåga att säkerställa rätt kapacitet utifrån affärens behov Stark relationsförmåga gentemot kunder, partners, fastighetsägare och interna team Förmåga att skapa struktur i en miljö där tempot kan skifta snabbt Goda kunskaper i engelska Det är meriterande om du har erfarenhet från företagsboende, hotell, lägenhetshotell, fastighet, uthyrning, relocation, projektboende eller annan verksamhet med lokal drift och hög servicegrad. Som person Du är en trygg och ansvarstagande ledare som får saker att hända. Du är närvarande, tydlig och lösningsorienterad. Du trivs med att ta ägarskap och har förmågan att växla mellan strategiska frågor och praktisk problemlösning i vardagen. Du har ett kommersiellt driv och ser möjligheter i lokala relationer, nya samarbeten och smartare arbetssätt. Samtidigt är du noggrann med kvaliteten i leveransen och förstår att nöjda gäster, kunder och medarbetare är grunden för långsiktig lönsamhet. För att lyckas i rollen tror vi att du är: Affärsdriven Operativ och handlingskraftig Strukturerad och resultatorienterad Relationsskapande Trygg i ditt ledarskap Självständig och proaktiv Prestigelös när situationen kräver det Bra på att skapa energi och riktning i ett team Forenom erbjuder Hos Forenom får du en central roll med stort mandat och tydligt ansvar för Göteborgsregionen. Du blir en viktig del av ett bolag med stark nordisk närvaro, tydlig tillväxtambition och ett erbjudande som möter ett växande behov hos företag, projektorganisationer och resande medarbetare. Du får kombinera ledarskap, affärsutveckling, drift, kommersiellt ansvar och lokalt relationsbyggande i en roll där du har direkt påverkan på både kundupplevelse, kapacitet, resultat och fortsatt expansion. Ansökan Bergvik & Partners hjälper Forenom med rekryteringen. Har du frågor om rollen eller processen är du varmt välkommen att kontakta Fredrik på Bergvik & Partners.

Company Description It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Whether it’s for each other or our customers, we put always People First. Job Description Who will you be working with? You will lead the regional Field Services organization, working closely with Resident Site Managers, Field Service Operations Managers, Warranty and Customer Services Managers, and Transit Resident Engineers. You will collaborate with Product Management, Services Sales, and OE/Service project teams to ensure strong customer delivery, effective warranty execution, and continuous product performance improvement. How will you make a difference? In this role, you will position Field Services as a key commercial and operational strength. You will deploy the Transit Field Services strategy across the region, strengthen customer intimacy and market understanding, and support project execution during warranty phases. You will optimize cost, on‑time delivery, and workforce efficiency while ensuring strong feedback from the field to Product Management to improve product performance and serviceability. What will your typical day look like? Lead and develop the regional Field Services organization. Deploy and track KPIs to drive quality, cost, and performance. Implement the Transit Field Services strategy (organization, processes, tools). Manage resource planning, budgeting, and workforce efficiency. Support OE and Service projects during warranty and retrofit phases. Strengthen customer relationships and ensure service delivery excellence. Support Services Sales with customer‑centric service solutions and offerings. Drive cost optimization and OTD improvements in Field MRO activities. Manage and develop FS leadership roles across multiple sites. Ensure effective collaboration with Resident Engineers and project teams. Provide structured product performance feedback (REX) to Product Management. Qualifications What do we want to know about you? Engineering degree or technical qualification. Strong experience in project management and complex operations. Proven leadership of multi‑site Field Service or operational teams. Solid business acumen and experience in service business development. KPI‑driven, cost‑focused, and customer‑oriented leadership mindset. Strong communication and stakeholder management skills. Additional Information What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

We are looking for a Service Manager to support the delivery and coordination of SCADA-related services within an industrial production environment. The role is focused on maintaining stable service operations, supporting production activities, and coordinating efforts across multiple teams and stakeholders. In this position, you will ensure service delivery meets agreed SLAs and quality standards while serving as a central link between technical teams and business stakeholders. You will also contribute to the continuous improvement and development of service management processes within the organization. Key Responsibilities Manage the end-to-end delivery of SCADA services, ensuring SLA and quality targets are achieved. Act as a liaison between internal teams and relevant stakeholders. Support production-related requests on existing production lines. Coordinate upgrades and changes together with Production and Maintenance teams. Foster collaboration between Project Managers and stakeholders. Coordinate and support server infrastructure related to production environments. Conduct service reviews and reporting activities. Monitor KPIs and ensure SLA compliance. Coordinate cross-functional teams in resolving service-related issues. Serve as an escalation point for incidents and service interruptions. Collaborate with management teams regarding incidents and operational issues. Support problem management activities alongside other Service Managers. Review and follow up on change management records and approvals. Ensure documentation is validated and service readiness requirements are fulfilled. Requirements Previous experience in service delivery, service management, or a similar role. Understanding of SCADA systems or industrial IT environments. Experience with incident, problem, and change management processes. Ability to coordinate multiple stakeholders and cross-functional teams. Experience working with KPIs, SLAs, and service performance follow-up. General knowledge of IT infrastructure, including server environments. Strong communication skills and a structured way of working. Fluent in English, and Swedish, written and spoken. About You You are organized, responsible, and comfortable coordinating activities across different teams and stakeholders. You have experience handling operational follow-ups and service-related issues, and you contribute to ensuring reliable and stable service delivery. You work collaboratively and communicate effectively with both technical specialists and business-oriented stakeholders. Start Date & Application Start Date: 2026-05-18 End Date: 2026-10-31 Application Deadline: 2026-05-11 Location: Stockholm Selections and interviews are ongoing! Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company—quickly and efficiently. Our primary focus lies in Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries. Although we are a relatively new player, we have already gained the trust of many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us the obvious partner for companies looking to stay ahead in their recruitment efforts. #boost

We are looking for a Service Manager to support the delivery and coordination of SCADA-related services within an industrial production environment. The role is focused on maintaining stable service operations, supporting production activities, and coordinating efforts across multiple teams and stakeholders. In this position, you will ensure service delivery meets agreed SLAs and quality standards while serving as a central link between technical teams and business stakeholders. You will also contribute to the continuous improvement and development of service management processes within the organization. Key Responsibilities Manage the end-to-end delivery of SCADA services, ensuring SLA and quality targets are achieved. Act as a liaison between internal teams and relevant stakeholders. Support production-related requests on existing production lines. Coordinate upgrades and changes together with Production and Maintenance teams. Foster collaboration between Project Managers and stakeholders. Coordinate and support server infrastructure related to production environments. Conduct service reviews and reporting activities. Monitor KPIs and ensure SLA compliance. Coordinate cross-functional teams in resolving service-related issues. Serve as an escalation point for incidents and service interruptions. Collaborate with management teams regarding incidents and operational issues. Support problem management activities alongside other Service Managers. Review and follow up on change management records and approvals. Ensure documentation is validated and service readiness requirements are fulfilled. Requirements Previous experience in service delivery, service management, or a similar role. Understanding of SCADA systems or industrial IT environments. Experience with incident, problem, and change management processes. Ability to coordinate multiple stakeholders and cross-functional teams. Experience working with KPIs, SLAs, and service performance follow-up. General knowledge of IT infrastructure, including server environments. Strong communication skills and a structured way of working. Fluent in English, and Swedish, written and spoken. About You You are organized, responsible, and comfortable coordinating activities across different teams and stakeholders. You have experience handling operational follow-ups and service-related issues, and you contribute to ensuring reliable and stable service delivery. You work collaboratively and communicate effectively with both technical specialists and business-oriented stakeholders. Start Date & Application Start Date: 2026-05-18 End Date: 2026-10-31 Application Deadline: 2026-05-11 Location: Stockholm Selections and interviews are ongoing! Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company—quickly and efficiently. Our primary focus lies in Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries. Although we are a relatively new player, we have already gained the trust of many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us the obvious partner for companies looking to stay ahead in their recruitment efforts.

The role: The proximity of our IT services to the business in the countries is a key factor of success for Securitas. As we continue our transformation toward a more unified and Divisional-driven IT organization, we are now recruiting a Service Delivery Owner for Applications and the Service Management Office (SMO). You will report to the Director of Cluster North who is responsible for the following countries: Denmark, Sweden, Finland, Norway, UK, Ireland and France. Main tasks Within Securitas our IT landscape is transforming, we are transitioning from a decentralized IT landscape to a Divisional-driven setup. In this new model, Divisional solutions and applications (ERP, HCM, Workforce Management, Guard Reporting, etc.) must work seamlessly with local applications and integrations. To support this evolution, we are seeking a strong, business-focused professional to take on a dual role: Full Application Service Delivery Owner for Sweden Full owner of the Swedish Service Management Office (SMO) As you establish a solid foundation in Sweden, your remit will expand across the entire Cluster North, taking on a more tactical and strategic role, driving harmonization, alignment, and long-term roadmaps in line with Divisional strategy. Key Responsibilities Application Service Delivery (Sweden – Full Ownership) End-to-end responsibility for Swedish application services. Ensure availability, performance, compliance, and user satisfaction. Manage incidents, problems, changes, and releases in line with ITSM processes. Lead service reviews, governance routines, and vendor interactions. Implement and track service improvements and KPIs. Ensure accurate documentation, configuration items, and service definitions. Service Management Office (Sweden – Full Ownership) Manage and coordinate assigned Service Team and work actively to improve team performance and collaboration. Accountable and responsible for developing and maintain service(s) roadmap for the SMO function. Participate in the Change Advisory Board (CAB) to control quality and timing of service releases for business continuity and participate in the Cluster IS/IT Portfolio Steering Committee. Contribute to ITSM process development, governance, and optimization in alignment with Divisional SMO. Support reporting, metrics, service reviews, and performance dashboards. Responsible for defining and ensuring business and user centric KPI’s, OLA’s and SLAs for service operations. Drive adoption of consistent service management practices across countries. Act as a bridge between operations, application teams, and service governance functions. Take the ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review. Cluster Expansion (Tactical/Strategic Role) Support alignment and harmonization of application services and SMO across countries. Participate in defining crosscountry roadmaps, standards, and integration approaches. Lead or contribute to local projects and service improvement initiatives. Serve as a trusted advisor to the wider cluster and to the division. Help build scalable and repeatable service structures for the cluster. Key Personal skills Relevant experience from building, developing, and managing IT service management in an international environment. Experienced in application management, service delivery, and ITSM frameworks. Skilled at balancing hands‑on operational work with process and strategic thinking. Ability to define requirements, solutions, and implement new technology and processes while ensuring proper security, risk mitigation, compliance, and regulatory statutes are met. Understanding of technology directions, trends, and strategic business impacts.  Strong proficiency in lean process management, technology evaluation processes and decision making. Working cross functional including geographies. Passion for great customer – end user services, scalability, security, and agility. Excellent capabilities to engage and motivate your team and people around you. Prestige-less and pragmatic approach to problem-solving. Strong communicator who builds relationships across functions and countries.  Requirements Minimum 5 years experiences of relevant application delivery and services management. Minimum 5 years leadership linked to team management and delivery in a cross-functional and geography set-up. High level of competence linked to application set-up, technology, and enterprise architecture. B.Sc. in Computer Science, business, and administration (or equal job experience). Languages Swedish Mandatory. English Fluent.

Step into an impactful role as our new Product Sales Manager for Workshop Services in Sundsvall! In this role, you are responsible for selling repair and workshop services performed at our site in Sundsvall, in close collaboration with our local service workshop and customers. You will also work with sales, production, and product management, while continuing to deepen your engineering competence. If you enjoy combining customer interaction with problem solving and want a meaningful role with clear impact, this is your opportunity in Sundsvall. Your responsibilities You prepare quotations for repair and workshop services performed at our Sundsvall site, based on customer requirements, commercial terms, and production lead times. You act as the technical sales contact for customers and sales teams regarding local workshop services. You coordinate closely with the service workshop in Sundsvall, production, and customers on scope, schedules, and updates throughout the sales process. You create service orders and follow up cases in the ERP system. You work cross-functionally to resolve order-related issues and ensure a smooth customer experience. Expectations for you Experience from service workshops, technical support, customer service, or similar roles. Mechanical engineering background and ability to read technical drawings. Fluency in English and Swedish. Experience with Microsoft Office and ERP systems (LN is a plus). You hold a B driving license. To succeed in this role You need to enjoy working independently while collaborating across teams to deliver high-quality technical sales support. Your structured way of working, ability to analyze information, and readiness to adapt will help you manage varying customer needs and occasional challenges. Strong technical thinking and the ability to concentrate on details will guide you in preparing accurate quotations and navigating ERP data. We offer You will be part of a team that works closely with customers, sales, production, project managers, and supervisors, ensuring smooth processes from quotation to delivery. You’ll contribute to planning, follow-up, and daily technical activities that are essential for our service operations. Collaboration, communication, and continuous improvement are at the heart of the team’s work. If you appreciate variety, teamwork, and the chance to influence how things are done, you will feel at home. Valmet offers an inspiring and dynamic environment where you can grow both professionally and personally. You’ll work with modern tools, enjoy local benefits, and be part of a global organization committed to innovation, development, and a balanced work-life. Want to know more? Please send your application as soon as possible via the link provided, as we will start screening applications immediately, but no later than August 5, 2026. Would you like to know more, or do you have questions about the position? Please contact Joakim Larsson, Senior Manager, Pulp Solutions, by email at joakim.larsson@valmet.com. Please note that we do not accept applications via email. We perform background checks and alcohol and drug testing for all employees in Sweden, in line with our commitment to a safe and secure workplace. When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! www.valmet.com/careers

NENI Stockholm will open in 2026 as a rooftop Eastern Mediterranean restaurant and bar, located in Kungsholmen, Stockholm. Building on the success of NENI Amsterdam and other NENI venues across Europe, NENI Stockholm will combine vibrant Eastern Mediterranean flavors with a Nordic perspective, a strong sharing philosophy, and a lively, destination driven atmosphere. We are now looking for an experienced Hovmästare to join the opening project and take a key role in leading service operations from day one. NENI stands for an Eastern Mediterranean kitchen and dining experience rooted in generosity, collaboration, and joy. Food is designed to be shared, enjoyed together, and celebrated. Our motto remains: “Life is beautiful. Be part of it!” The Role As Supervisor at NENI Stockholm, you are a key operational leader on the floor, responsible for ensuring that daily service runs smoothly, efficiently, and in line with NENI’s standards. You take ownership of the guest journey during service, support the team in real time, and act as a central link between the kitchen, bar, and front of house teams. You are highly present during service, leading by example and supporting the service team with structure, direction, and confidence. You manage guest flow, table pacing, and service priorities, while ensuring that quality, consistency, and atmosphere are maintained throughout the shift. This role requires strong situational awareness, the ability to make quick decisions, and a calm, solution-oriented approach in a high-volume, quality-driven environment. As part of the opening project, you will play an active role in shaping how service operates from day one. You will contribute to building a strong service culture, implementing clear routines, and ensuring that standards are embedded from the very beginning. You will actively contribute to: ✅ Pre-opening service preparation, setup, and team briefings ✅ Establishing service routines, workflows, and communication structures ✅ Supporting onboarding, training, and development of service team members ✅ Leading service on the floor and responding to operational challenges ✅ Supporting a successful opening and first year of operations You work closely with the Restaurant Manager and management team, taking responsibility for service execution while ensuring that guests receive warm, professional, and engaging experience. Who are you? ☀️ Full-time availability ☀️ Proven experience as a Supervisor, Shift Leader, or strong Senior Waiter/Waitress ready for the next step ☀️ Interest in wine and wine knowledge is a plus ☀️ Background in quality-driven restaurants or hospitality environments ☀️ Confident floor leader with a calm, solution-oriented mindset ☀️ Strong focus on guest experience and service standards ☀️ Organized, reliable, and comfortable making decisions during service ☀️ Able to communicate clearly with kitchen, bar, and service teams ☀️ Fluent in English (verbal and written) Swedish is a plus Key ResponsibilitiesService Leadership 📍 Lead and coordinate service operations on the floor 📍 Actively manage guest flow, pacing, and table turns 📍 Support and guide the service team during service Guest Experience 🏆 Ensure a welcoming, engaging, and high-quality guest experience 🏆 Handle guest feedback and resolve issues professionally 🏆 Uphold brand values and service standards Team Support & Organization 👑 Support training, onboarding, and daily team briefings 👑 Ensure staffing, station coverage, and breaks are followed 👑 Motivate and support the team throughout service Standards & Compliance 💁🏼‍♀️ Ensure service procedures, hygiene, and safety standards are followed 💁🏼‍♀️ Maintain cleanliness, organization, and structure in service areas 💁🏼‍♀️ Support opening and closing routines What’s In It for You? 👇🏼 Full time position 👇🏼Key supervisory role in an exciting opening project 👇🏼 Competitive salary, aligned with experience and responsibility 👇🏼 Pension contributions and holiday pay according to Swedish regulations 👇🏼 Daily staff meals 👇🏼 Generous staff discounts at NENI venues 👇🏼 Opportunity to be part of an exciting restaurant opening project 👇🏼 Professional, international, and quality-driven working environment 👇🏼 Long-term development and career progression opportunities within a growing hospitality group Career Opportunities NENI continues to grow across Europe and beyond. This role offers long‑term development opportunities within the group, including future openings, international projects, and leadership roles. Interested? Please send your application including CV and a short motivation.More details about the recruitment process and timeline will be shared with selected candidate