Sökresultat för "Service Ownership"

Techrytera AB

About us At Techrytera AB, recruitment starts with you. We are a staffing and recruitment company with deep expertise and a clear focus on IT and Engineering. With our industry knowledge and close dialogue with both candidates and clients, we create precise matches where the right skills meet the right needs. We believe that a truly great match is not just about a job description – it’s about your experience, your potential, and what you genuinely want to develop in. That’s why we always focus on the individual. By understanding your background, motivations, and ambitions, we can connect you with assignments and roles at our clients where you have the right conditions to grow and make an impact. Our goal is to build long-term and meaningful collaborations – for both you as a candidate and for our clients. Job Description What the role entails As a Kafka Service Manager, the individual works closely with suppliers and technical teams to ensure optimal delivery of the Kafka platform. The role involves developing new service capabilities and collaborating with architects to ensure a sound architecture for both the platform and the surrounding tooling. The Service Manager and the team are responsible for refining operational excellence, automating lifecycle management, continuously developing platform capabilities, and ensuring effective monitoring, logging, and dashboards are in place. The focus is on continuously improving the event streaming platform to keep it modern and fit for purpose. The role also includes supporting the organization in learning how to make optimal use of Kafka. A key responsibility is to guide development teams in best practices and to expand self-service capabilities. Main responsibilities Service Outcome Ownership – Defining long-term direction and service vision, setting the tactical roadmap, and ensuring supplier deliveries contribute to operational efficiency, compliance, and user satisfaction. Service Delivery – Full responsibility for the service lifecycle, including financial management and budget tracking. Requirement & Specification – Managing and defining service requirements and specifications. Stakeholder Management – Aligning service strategy and operations with internal and external partners. Governance and Quality Assurance – Ensuring adherence to standards, policies, and quality expectations. Profile and qualifications The client is seeking candidates with at least five years of experience in a leading role, driving digital service strategy as a Service Owner, Service Manager, or equivalent position. The ideal candidate has extensive experience in integration concepts and technologies, with a strong focus on event streaming and Kafka platforms and strategies. The candidate understands the global environment in which the organization operates. Strong and well-articulated stakeholder dialogue skills are essential. Experience working with suppliers and managing discussions related to both critical operations and development is required. The candidate has experience working within distributed service teams and with modern development practices. A data-driven approach to decision-making and performance measurement is expected. Fluency in English, both spoken and written, is required. On a personal level, the ideal candidate is customer-focused and passionate about solving problems. The individual is flexible, creative, open to new ideas, and continuously seeking improvement, with a strong drive to initiate and lead transformation. The candidate is energetic, forward-thinking, and innovation-driven, with excellent communication, presentation, and relationship-building skills. A holistic perspective and the ability to inspire and motivate others toward common goals are important. The person is kind, positive, and has a clear technical interest. Application When you apply through Techrytera AB, you’re not just applying for a job – you’re starting a dialogue about your career path. We want to get to know you, your experience, and your ambitions so that we can match you with the right opportunities at our clients. Does this sound interesting? Submit your application or get in touch with us to learn more. We look forward to discovering the next step in your career together with you.

SCANIA CV AKTIEBOLAG

Role Summary Power Solutions serves the toughest applications across land and sea within the Industrial, Defence, Marine and Power Generation segments. Engineered to keep our customers' operations moving, our solutions are reliable, efficient, and powerful. Power Solutions is in the middle of one of the most significant technology shifts in its history. The business is balancing two parallel missions: We are developing our existing combustion engine business while accelerating the shift towards sustainable and electrified solutions, creating new commercial opportunities across our global markets. Joining Power Solutions at this stage offers a unique opportunity to become part of an expanding business area, as demand for our products and services within the defence industry continues to grow significantly. Are you ready for your next challenge? Come and join us at the Power Solutions Sales & Service team! Job Responsibilities As Service Manager with responsibility for defence & ILS, you will combine the responsibilities of driving the service business with ownership of Integrated Logistics Support (ILS) deliverables for defence customers. You will: Drive and develop the service business together with business units Establish and execute strategic plans for selected markets and customers Develop and implement new service concepts within Power Solutions At the same time, you will take a leading role in ILS within defence projects, where you will: Build end-to-end ILS solutions tailored to each program's needs—from adapting standard outputs to customer-specific requirements. Deliver the right enablers for availability and uptime: documentation and manuals, workshop tools, tailored training and assured spare part provisioning. Work closely with international defence customers, with travel required Your contribution will ensure that our defence customers receive not only a product, but a complete, supportable solution across the full lifecycle. Who You Are We are looking for a structured and solution-oriented professional who enjoys working in a high-paced, international environment with many stakeholders. You are customer-focused, proactive, and enjoy turning complex requirements into structured and effective solutions. You likely have: A commercial or technical university degree Experience from service operations, service development, or aftermarket Strong communication skills and fluency in English The ability to work cross-functionally and build strong relationships Meriting experience includes: Experience from working with defence customers or in regulated environments Experience with ILS, tenders, or complex customer deliverables Experience negotiating or managing contracts Knowledge of documentation, training, and service solutions within a lifecycle perspective This Is Us At Scania, we offer a dynamic and international work environment with strong opportunities for both personal and professional development. You will be part of a growing business area where your work has a direct impact on customer success and business growth. We provide flexible working conditions, a collaborative culture, and the opportunity to work with cutting-edge technologies and global customers. You will be part of a collaborative and ambitious team where your contributions directly impact the growth and success of our service offerings. While your primary focus will be on the service business and ILS (Integrated Logistics Support) deliverables, you will gain a broad understanding of the entire Power Solutions operation—from sales and product management to R&D. Within the Service team, you will work alongside experienced Service Managers responsible for developing and enabling our global service offering, ensuring maximum uptime for our demanding customers. You will collaborate closely with the Defence Sales team – the Key Account Managers, playing a key role in shaping complete customer solutions. Each delivery is unique, requiring a structured approach to understanding customer needs and designing tailored service and ILS solutions. Application Please submit your application as soon as possible, but no later than August 17th, 2026. Selection is conducted on an ongoing basis throughout the application period. Please notice that we are currently in summer vacation period and we will be coming back with the feedback on your application in the end of August. Logical reasoning and personality assessments may be used as part of the selection process, and a background check may be required for this position. If you have any questions or would like to learn more, please contact: Anna Näverfelt, Head of Service, anna.naverfelt@scania.com We are waiting for your application! Recquisition ID: 30587

Intertek Semko AB

Are you a confident expert in regulatory compliance with a strong customer focus and a passion for sharing knowledge? In this role, you’ll act as a trusted advisor to our customers, guiding them through regulatory requirements for market access — particularly across Europe. You’ll lead compliance projects, deliver expert training, and help shape and grow our Regulatory Compliance Project Management service. Key Responsibilities: · Help define and continuously develop and evolve our advisory service “Regulatory Compliance Project Management” · Advise customers on CE marking, UKCA, and EU regulatory requirements · Perform strategic compliance project management projects · Deliver training sessions and courses online and in-person · Support the sales team by identifying opportunities and contributing to business growth · Collaborate with colleagues and customers across international markets · Take ownership of your professional development while actively contributing to the growth and advancement of your area of responsibility Your background should involve: · Post-secondary degree or diploma in a relevant field or equivalent work experience · Excellent knowledge and experience of work with regulatory requirements, testing and certification of electrical products for market access · Strong knowledge within LVD, EMC, RED and MD · Strong knowledge of the CE marking process, in both theory and practice · Excellent communication skills, in both Swedish and English Ability to teach within the area of regulatory requirements for electrical products You combine strong technical expertise with a consultative, customer-focused approach. You thrive in a fast-paced, evolving environment and are able to adapt to changing priorities. You are both detail-oriented and strategic in your thinking, enabling you to see the bigger picture while maintaining high accuracy. You build strong relationships and inspire trust among colleagues and customers alike. You take ownership of your work and are driven to deliver results. Intertek offers: Meaningful work that contributes to product safety and reliability Opportunities for professional development and long-term career growth A collaborative and supportive work environment Exposure to a wide range of products, technologies, and industries The chance to work within a truly global organization Intertek is a leading Total Quality Assurance provider to industries worldwide. With a 125-year legacy of excellence, our global network delivers innovative and bespoke Assurance, Testing, Inspection, and Certification solutions for our customers' operations and supply chains. Our extensive global network of accredited laboratories and world-class experts are dedicated to addressing quality, safety, and sustainability across a vast spectrum of industries, including Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Connected World (IoT), and many more. Global manufacturers trust Intertek for faster, simpler, and more cost-efficient services that clear a path for their product's success. Join us and be a part of a team that continually exceeds client expectations and sets the standard for quality and accuracy.

Randstad AB

Arbetsbeskrivning Be the Central Connector in our Global Supply Chain Are you ready to help build a global customer service function from the ground up? We are seeking driven Customer Service Coordinators to join Stora Enso in Skutskär (just south of Gävle). As part of a new strategic initiative within Biomaterials, you will have the unique opportunity to deliver customer experience excellence. This is an unique opportunity for those looking to combine operational excellence with the chance to shape future global workflows. Be part of a nature positive future In this role, you are a central connector — the link between our customers and our internal teams. You’ll take ownership of the entire order cycle: from customer contact to delivery and invoicing, as well as key components of the broader customer experience. You’ll work with colleagues across the globe, while being part of a supportive, collaborative local team where ideas are welcomed, teamwork is strong, and continuous improvement is part of daily life. It’s an environment that encourages your development, values your expertise, and gives you the space to grow — professionally and personally. You will be based in our office in Skutskär, working in Biomaterials Supply Chain & Customer Service function and reporting to the Director of Customer Service. This role requires onsite presence in Skutskär. Who are we looking for? We are looking for someone who thrives in a fast‑paced environment, values structure and takes the lead in coordinating multiple parties. You are communicative, meticulous, and naturally skilled at building strong customer relationships. Ability to thrive in a multicultural environment/context. You bring drive, commitment, and a positive attitude toward growth — and you genuinely enjoy working with others. As a true team player, you collaborate seamlessly across functions, support colleagues, and contribute to a culture where everyone achieve and succeeds together. You have a background in customer service, logistics, or supply chain planning. As a professional, you are curious, solution-oriented with a strong internal drive. You thrive in a fast-paced, international environment and take full ownership of both results and safety. We also encourage a mindset focused on minimizing waste and optimizing value creation in all aspects of our operations. How to Apply Stora Enso is partnering with Randstad for this recruitment. This is a permanent position where you will be employed directly by Stora Enso. Important Information: ● For any questions regarding the position or the process, please contact Amanda Lindström. ● Please submit your CV and optional cover letter in English via this link no later than August 23rd, 2026. We review applications on a rolling basis and the position may be filled before the deadline, so don't hesitate to send in your application today. ● All applications and inquiries are handled by Randstad to ensure an efficient process for all candidates What we offer By joining us, you will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow. With our values in Stora Enso, “Lead and Do what’s right”, we expect high performance, speed and agility in every part of our organization. Safety and wellbeing are our top priority every day. We inspire you to lead your growth and to set the ambition high. Both Randstad and Stora Enso value the full spectrum of expertise in the labor market. We welcome all applicants and are committed to fostering diversity. Ansvarsområden ●   End-to-End Order Management: Manage the full cycle from receipt to delivery with high precision ●   Compliance & Documentation: Ensure accurate shipping documents, customs filings, and invoicing ●   Proactive Communication: Act as a primary link between customers and internal stakeholders to resolve operational challenges ●   Process Optimization: Share customer insights and drive continuous improvements to enhance global workflows ●   Cross-Functional Collaboration: Support colleagues and contribute to a positive, collaborative work environment Kvalifikationer ●   Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain, Economics, or equivalent experience ●   Fluent in Swedish and English ●   Background in customer service, logistics, or supply chain planning ●   Performance-driven with a focus on continuous improvement ●   Structured and data-driven with a strong sense of ownership Om företaget HK - Stora Enso AB Welcome to work in the renewable materials company! The Biomaterials Business Area foundation is built on pulp, with the aim of becoming customers’ first choice in selected grades. To unlock the full potential of a tree the division also leverages all fractions to create innovative biobased solutions, that replace fossil-based and other non-renewable materials. The forest is at the heart of Stora Enso and we believe that everything made from fossil-based materials today can be made from a tree tomorrow. We are the leading provider of renewable products in packaging, biomaterials, and wooden construction, and one of the largest private forest owners in the world. Stora Enso had approximately 19,000 employees at the end of 2024. The Group sales in 2024 were EUR 9 billion, with an adjusted EBIT of EUR 598 million. Stora Enso shares are listed at the Helsinki (STEAV, STERV) and Stockholm (STE A, STE R) stock exchanges. In addition, the shares are traded on OTC Markets (OTCQX) in the USA as ADRs and ordinary shares (SEOAY, SEOFF, SEOJF). We believe diversity strengthens our competitiveness and contributes to better decision-making. Diverse working teams help us to explore different perspectives and challenge our way of thinking. We work actively to increase diversity in the workplace and welcome applicants from diverse backgrounds. Stora Enso is an equal opportunity employer and follows non-discriminatory practices.

Björn Lundén AB

Join our team and drive service stability across our platform About the role As a Service Reliability Manager, you are responsible for ensuring the availability, stability, and operational reliability of our customer-facing services. You act as a central coordination point across Product, Development, Operations, customer-facing teams, and external partners. Your focus is to proactively prevent service disruptions, manage incidents effectively when they occur, and continuously improve how we work with reliability across the organization. You coordinate incident management, release readiness, and operational communication, ensuring the right stakeholders are involved at the right time. In the event of incidents, you take on a leading coordination role, creating clarity, structure, and momentum in situations where it matters most. You also monitor service performance through SLAs, SLOs, and operational metrics, identify risks related to dependencies, and drive improvements through follow-ups, root cause analysis, and close collaboration with teams across the business. This is a role for someone who enjoys working at the intersection of technology, operations, and communication — and who wants to build reliable services together with others, rather than owning them alone. About you We believe you are a structured and communicative professional who is comfortable taking ownership in complex and sometimes high-pressure situations. You enjoy bringing clarity when things are uncertain, and you build trust by coordinating people, processes, and information in a thoughtful and pragmatic way. To be successful in this role, we believe you have: At least 5 years of relevant experience in service reliability, incident management, operations, service delivery, or similar roles in a technical environment Experience coordinating cross-functional teams and working with both technical and business stakeholders A solid understanding of service availability, operational risk, production readiness, and continuous improvement Experience working with SLAs, SLOs, operational metrics, or similar frameworks Strong communication skills and the ability to create structure and clarity, especially during incidents or time-critical situations Fluent in English and Swedish, Dutch and/or Danish is a plus It’s a bonus if you have experience in roles such as Incident Coordinator, Service Delivery Manager, or similar, along with familiarity with ITIL, change management, release governance, or operational readiness practices. Experience with monitoring and observability tools, incident tooling, status pages, or coordinating external suppliers and partners is also a plus. As a person, you are collaborative, analytical, and comfortable making decisions when needed. You remain calm and focused under pressure, and you take a proactive approach to identifying risks and driving improvements. You enjoy working closely with others and contribute to a culture where reliability is a shared responsibility across teams. Who We Are We are Bjorn Lunden, the business platform that simplifies everyday life for small and medium-sized businesses. Our belief is simple: every business deserves opportunities to grow, and we’re here to make that happen 🐻. We’re on an exciting journey. With bold ambitions, our vision is to become one of the leading providers of accounting and financial software solutions in Northwestern Europe. With our roots in Hälsingland, specifically in the small village of Näsviken, we’ve grown rapidly in recent years, transforming from a smaller national company into an international group. Today, we operate in Sweden, the Netherlands, and Denmark. Our goal is straightforward: to make life a little easier for entrepreneurs and business owners. We believe we can do that through great software, knowledge, innovation, and TACO. Not the kind you might be thinking of - but our version: Trust, Ambition, Collaboration, and Ownership. What We Offer We offer you a role in an international, growing company with a strong market position and the ambition to challenge industry giants. The wellbeing of our employees truly matters to us, and we want to be a fair and responsible employer where people feel good and enjoy their work. We strive for a healthy work-life balance and support this through competitive conditions and benefits and flexible work opportunities. We want to be the natural first choice for people who want to thrive and have fun at work. Application We are looking for a Service Reliability Manager in Stockholm, Hudiksvall, or Näsviken. The application deadline is 9 August 2026, but selection and interviews may take place on an ongoing basis. The position may therefore be filled before the deadline, so we encourage you to apply as soon as possible. If you have any questions about the role, please contact: Erika Sundman, Team Manager, Erika.Sundman@bjornlunden.com *For this recruitment, we kindly ask that recruitment agencies or other external partners refrain from contacting us.

Danda AB

For Tetra Pak we are searching for a Global Service Desk Consultat (swedish/english/spanish) to Provide IT support for users IT environment remotely via phone/webchat and/or using remote assistance tools. You will uses the knowledge to improve business processes by analyzing company's needs and implementing solutions. Some of their responsibilities may include: Defining technical architecture, Training team members, Monitoring and testing implemented tools, and Solving complex situations. Responsibilities: Resolve tickets within SLA and quality targets Follow ITIL processes (Incident, Request, Problem Management) Participate in continuous improvement and shift-left initiatives Act as technical support escalation point within GSD Ensure high end-user satisfaction and communication Language Skills (Mandatory): Swedish: Excellent spoken and written English: Excellent spoken and written Spanish: Excellent spoken and written Technical Skills (Enhanced - More Technical Profile): Strong hands-on experience in Microsoft ecosystem (Windows 10/11, O365, Teams, OneDrive, Exchange) Experience in Active Directory (user/account management, permissions) Knowledge of Azure AD / Entra ID basics Understanding of network fundamentals (VPN, DNS, connectivity troubleshooting) Experience with ITSM tools (preferably ServiceNow) Ability to perform advanced troubleshooting via remote tools Basic understanding of endpoint management tools (Intune/SCCM) Experience with hardware and device troubleshooting SAP Systems knowledge Support Skills: Provide support via phone, chat, and remote tools Strong troubleshooting and analytical skills Ability to handle technical escalations independently Experience working in a global support environment Personal Skills: Strong ownership and accountability Ability to work under pressure in high-volume environments Structured and organized way of working Strong stakeholder communication skills Team player with proactive mindset

Sinch Sweden AB

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Join our global Service Implementation team on a 1-year contract and play a central role in delivering mobile messaging solutions to clients and partners worldwide. In this role, you’ll help ensure our sales and implementation cycles run smoothly, collaborating closely with Sales, Product Management, Support, and Implementation teams across our international offices. You’ll be a key part of delivering messaging solutions at scale, directly influencing operational efficiency and client satisfaction. Your ideas, process improvements, and problem-solving will have an impact on our global operations. We offer the autonomy and flexibility you need to succeed. We challenge ourselves and each other to improve continuously, and we support you in making an impact from day one. This is a 1-year temporary, hybrid role based in either Stockholm, Sweden, or Madrid, Spain, reporting to the Manager Service Implementation Manage operator and partner processes related to service setup, documentation, and ongoing maintenance. Handle ordering, deployment, and ongoing usage of messaging services for Sinch clients. Own internal processes related to client orders and provisioning of inbound numbers and registered senders for SMS and Rich Messaging products. Work closely with internal and external stakeholders to gather requirements and manage service changes or updates Maintain accurate and up-to-date documentation of provisioned services and partner configurations. Manage a high volume of parallel tickets. Identify opportunities to improve processes, quality, and efficiency. REQUIREMENTS We believe you’re analytical, proactive, and comfortable managing multiple priorities across teams and regions. You look for ways to improve processes, troubleshooting issues and taking ownership to get things done. Exposure and experience working with PC-based applications within the telecom or IT services industry. Experience with web-based CRM or service desk tools such as Jira. Comfortable using AI-powered tools at a user level to improve productivity, automate repetitive tasks, and enhance documentation or analysis work. Strong written and verbal communication skills, with great attention to detail and the ability to work independently. High attention to detail and the ability to manage multiple parallel workflows without losing structure. Professional proficiency in English (written and spoken). University degree or equivalent professional experience. Big Plus! Understanding of wireless carrier processes. Knowledge of SMS, RCS, or messaging terminology. Experience working in a global, cross-functional environment. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must be legally authorized to work in Madrid, Spain or Stockholm, Sweden (for example, by holding Spanish, Swedish, or EU/EEA citizenship, or a valid local work permit). OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Coor Service Management AB

Join Coor in Stockholm and grow into a Tech Lead role, helping structure and develop our Databricks and Azure data platform Have you worked a few years with Databricks and feel ready to take the technical lead? Coor is building a modern Azure and Databricks platform, and we are now looking for a Data Engineer who wants to step inte technical ownership. A new Databricks environment is in place, and several large source systems, including finance and transaction platforms, are moving to SaaS, changing how data is structured, integrated, and delivered. Coor is now strengthening how we design, build, and structure our data platform. This is the right role for you who enjoy hands-on engineering and want to take ownership of how things are built. THE OPPORTUNITY - This is an opportunity to grow into technical leadership in a supportive and engaged team. We offer you: - To step into a role where your technical voice will be heard and valued - The opportunity to grow alongside a platform that is still taking shape - A team with strong collaboration, open discussions, and high engagement - To influence how we structure and mature our Databricks environment from an early stage YOUR CHALLENGE In this role, you combine hands-on data engineering with growing technical leadership. You will spend a significant part of your time building solutions in Databricks, while also shaping how the team approaches design, structure, and quality. More concretely, you will: - Design and build scalable data solutions in Azure and Databricks - Develop and refine ETL/ELT pipelines, including near real-time data flows - Contribute to architectural decisions together with architects and stakeholders - Bring clarity to coding standards, branching strategies, and documentation - Review code and promote consistency, quality, and maintainability - Support sprint planning by helping break down and refine technical solutions before development starts Beyond the day-to-day development work, you will also help structure how we apply Delta Lake, Unity Catalog, and Lakehouse principles in practice, ensuring that what we build is sustainable over time. THE TEAM AND WORKPLACE You will join Coor’s Data & Analytics team, which consists of two main focus areas: business deliveries in Qlik and platform development within Azure and Databricks. You will work closely with our Analytics Architect as well as the engineers in the team. Many of us have worked together for a long time and there is a high level of trust across roles - discussions are open, ideas are welcomed, and technical topics are explored together before decisions are made. We are based in our brand-new offices in Solna, where we meet three days a week in a hybrid setup based on the team’s needs. ABOUT YOU You have worked hands on with Databricks for a few years and feel confident building solutions in the Azure data ecosystem. You are strong in SQL and comfortable using Python when needed. You have experience building data pipelines and working with data models, and you understand how data lakes and analytical data products are structured. You may already have taken informal technical responsibility in your team (reviewing code, guiding discussions, or suggesting better ways of working) and now feel ready to formalize that role. You bring structure where needed and enjoy making technical decisions clear and understandable, both verbally and in documentation. You are comfortable working in Swedish and English. Most importantly, you are motivated to grow into a technical lead role while helping the team build sustainable and scalable solutions. About the position - Type of employment: Permanent - Scope of work: Full time - Working hours: Hybrid - Start date: TBD - Probationary period: 6 months To ensure a fair and accurate recruitment process, we use personality assessments and conduct background checks on all employees upon employment. Additional information If you have any questions, please contact: Mikaela Ströberg, mikaela.stroberg@adadigital.se We review applications on an ongoing basis, so don’t wait – apply today! To comply with GDPR, we only accept applications submitted through our advertisement. We kindly ask recruitment agencies and sales representatives to refrain from contacting us regarding this position. We look forward to receiving your application! Coor is a leading provider of workplace services in the Nordics. We are present at thousands of workplaces across the region, making us experts in smart, safe, and sustainable working life. We take care of our customers’ properties, cook food, clean, welcome guests, deliver mail, and design offices. In total, we offer more than 100 services as part of our mission – to create the happiest, healthiest and most prosperous workplace environments in the Nordic region. Together, we create value by performing, leading, and streamlining our customers’ service operations, so they can focus on what they do best. We take care of the rest.

Anyfin

Location: Stockholm, Sweden Language Requirement: Native-German Work Hours: Monday–Friday, 08:00–17:00 (1 weekly WFH day) ---------------------------------------------------------------------------------------------------------------------------------- HELP PEOPLE TAKE CONTROL OF THEIR FINANCES — JOIN US AT ANYFIN At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Sweden, Finland, Norway, and Germany save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, new tools, and new products ahead, we’re on the lookout for more brilliant minds and big hearts to grow our Operations team. We’re now hiring a German-speaking Operations Agent who’s eager to make a real impact on customers’ financial health - every single day. ---------------------------------------------------------------------------------------------------------------------------------- ⭐ WHAT YOU’LL BE DOING As an Operations Agent, you become a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. Your responsibilities: * Communicate with customers across email, chat, phone, and social media * Ensure top-quality customer experience - every interaction counts * Follow credit policies and regulatory standards with precision * Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation * Analyze and evaluate credit applications to produce responsible, transparent offers * Suggest and implement improvements to processes, tools, and workflows * Collaborate closely with a supportive, energetic, cross-functional team ---------------------------------------------------------------------------------------------------------------------------------- 🌟 WHO YOU ARE You’re in the early to mid stages of your career, combining enough experience to make confident decisions with a strong hunger to grow within fintech. YOUR BACKGROUND You likely have 1-4 years of experience in: * Customer service (banking, fintech, insurance, telecom, travel, or similar) * Credit risk assessment, AML/KYC, financial services, or advisory roles * Sales or support environments where empathy and communication are key You don’t need to be senior - but you do bring maturity, ownership, and reliability to every task. ---------------------------------------------------------------------------------------------------------------------------------- 🧠 SKILLS & COMPETENCE LANGUAGES * Native-level German * Fluent English * Bonus: Swedish or Finnish TECHNICAL & ANALYTICAL SKILLS * Excellent communication skills across written and spoken channels * Strong attention to detail and comfort working in regulated environments * Ability to assess creditworthiness quickly and accurately Comfortable interpreting financial data and customer information * Familiarity with AML/KYC or a willingness to learn * Familiarity with AI ---------------------------------------------------------------------------------------------------------------------------------- 💛 MINDSET & PERSONALITY You thrive in a role where customer impact is real and immediate. You are: * Customer-obsessed — motivated by helping people improve their financial lives * Fearless & proactive — you take initiative and challenge how things can be improved * Positive & team-oriented — uplifting the people around you comes naturally * Structured yet adaptable — you follow processes while embracing change * Multitasking-friendly — you enjoy switching between service, analysis, and admin tasks ---------------------------------------------------------------------------------------------------------------------------------- 🚀 WHAT DRIVES YOU * Growing your career in fintech * Working ethically and helping customers regain financial control Being part of an ambitious, international, mission-driven team * Making real impact - not just executing routine tasks ---------------------------------------------------------------------------------------------------------------------------------- 🎁 WHAT WE OFFER * A modern office in central Stockholm * A diverse team from all over the world * Real opportunities for learning, development, and career progression * A supportive and high-performing Communications & Operations team * Breakfast, after-work hangouts, wellness perks, and top-tier tech gear * A workplace that values curiosity, innovation, and continuous improvement This is your chance to join a bold fintech company transforming financial health and to grow alongside a team that’s only getting started. READY TO MAKE A DIFFERENCE? We can’t wait to meet you. Apply today and help us build a fairer financial future for everyone.

Toyota Material Handling Europe AB

In Toyota Material Handling Europe, we have 14,000 colleagues passionate about supporting companies of all sizes with todays and tomorrow's material handling challenges. Because we know that our business and our industry is essential and sometimes even critical for you, for daily life and society at large. In our Headquarters in Mjölby, Sweden and outside Brussels, in our Sales companies across Europe or in our Factories in France, Italy and Sweden, you can be part of an extraordinary journey. And together we will Move the world towards easy and sustainable. Toyota Material Handling Europe is now expanding the team and is looking for a Service Manager Cloud and development to IS/IT who wants to contribute to further strengthen our capabilities within this area. In this role you ensure that services are stable, secure and continuously improved, while meeting business needs, governance requirements and agreed service commitments. You act as the primary service owner interface between business stakeholders, internal IS/IT functions and TMHE strategic partners. In this role you will be reporting to one of our Business System Manager, Tobias Ekholm. Your Responsibilities Day to day service and continuous improvement within your area or expertise. Drive new solutions from initial idea to implementation. Collaboration with stakeholders and for requirement analysis and problem solving. Regular follow ups and budget. Plan and set a roadmap for your areas, coordinate and prioritize ongoing activities. Your Profile You bring several years of hands‑on and/or service ownership experience within cloud services in enterprise-grade environments. You are well acquainted with software development and enterprise grade architecture. Previous experience from IT Service Management and service governance is a positive thing. You are well acquainted with Infrastructure as Code (IaC) principles and understand how automation and standardization enable scalable and reliable cloud platforms. You are a positive, structured and proactive person with the ability to work independently while collaborating across teams and stakeholders. You communicate clearly and professionally in English, both verbally and in writing. Fluent in both Swedish and English, written and spoken. Bachelor's degree within IT or equivalent experience. Our Offer In a rapidly evolving high-tech industry, Toyota Material Handling Europe stands as a stable, global, and influential player. We offer a dynamic, diverse, and welcoming local work environment, always within an international context. The position is located in our HR/IT department based at our European Headquarters in Mjölby Sweden, along with the flexibility to work remotely two days a week. We offer an attractive benefits package, including a yearly bonus and prioritise a healthy work-life balance through flexible arrangements. Our culture fosters continuous learning and collaboration, ensuring you can grow both personally and professionally. You will have the chance to engage in challenging and impactful projects that shape the future of our industry, while our inclusive environment ensures that every voice is heard and valued. Time for you to make a MOVE! Your Application Send your application, CV, and Cover letter in Swedish or English, no later than August 9th 2026. We screen continuously, so do not miss out and send in your application today! For more information regarding the recruitment process, please contact: Patrik Schultzén, Talent Acquisition Specialist, Patrik.Schultzen@toyota-industries.eu. Answers might be delayed during the summer.

ASSA ABLOY AB

Lead global network infrastructure services. Shape the future of enterprise networking. Globally reliable network infrastructure is fundamental to how ASSA ABLOY connects colleagues, supports customers and enables innovation across the globe. As our Network Delivery Manager, you'll combine technical expertise, service ownership and people leadership to ensure our global network services remain secure, resilient and ready for tomorrow. If you enjoy leading skilled teams, building trusted partnerships and improving enterprise network services at global scale, this is your opportunity to make a lasting impact. Why this role matters Every day, our colleagues in more than 70 countries and 1100 sites rely on our network infrastructure to collaborate, serve customers and keep our business moving. In this role, you'll do more than manage service delivery — you'll shape how our Global LAN and WiFi services evolve, driving continuous improvement and ensuring our global infrastructure remains secure, resilient and ready for the future. The role You'll own the delivery, performance and continuous improvement of our global LAN and WiFi services, ensuring they remain secure, reliable and aligned with business needs. With responsibility for service quality, technical direction and operational readiness, you'll have the autonomy to influence how these critical services evolve over time. You'll also lead an internationally distributed team, creating the clarity, support and accountability that enable people to succeed. Working closely with product owners, architects, vendors and business stakeholders, you'll translate technical expertise into reliable services and measurable business outcomes. What you'll work on Own the delivery, performance and continuous improvement of our global LAN and WIFI services, ensuring secure, reliable and high-performing operations. Coach and develop an international team while fostering a culture of collaboration, ownership and continuous learning. Drive service improvements through performance analysis, automation and operational optimisation. Partner with customers, Service Owners, architects and technical teams to prioritise initiatives and deliver infrastructure improvements. Oversee service health, incident management, escalations and service reviews, ensuring agreed service levels are consistently achieved. Contribute to service planning, budgeting, operational readiness and roadmap activities across our enterprise networking environment, including Cisco technologies such as Cisco ISE, Switching & Routing, Wireless solutions. What will help you succeed Strong technical expertise in enterprise networking, including LAN and WiFi Cisco technologies (ISE, Switching & Routing, Wireless solutions) setup. Proven experience designing and delivering enterprise network solutions within complex, global environments. Experience leading teams or technical specialists, with a collaborative and coaching leadership style. Strong stakeholder management and communication skills, with the ability to build trusted relationships across technical and business communities. Fluent English and willingness to travel internationally. Nice to have: Cisco certifications such as: CCNA, CCNP Enterprise, Cisco Certified Specialist – Enterprise Wireless Implementation, or Cisco Certified Specialist – Identity Services Engine (ISE). Why ASSA ABLOY At ASSA ABLOY, you'll combine technical leadership with meaningful impact, helping shape the network services that support colleagues around the world. You'll join a collaborative culture built on trust, ownership and continuous learning, where you'll have the freedom to influence both technology and people. Meaningful mission – Deliver network services that enable secure collaboration and support colleagues across the world. Innovation & scale – Work with modern Cisco technologies and enterprise network infrastructure in a truly global environment. Autonomy & trust – Take ownership of critical services and influence how they evolve through continuous improvement. Growth & development – Expand your leadership and technical expertise through international collaboration and long-term career opportunities. Work–life balance – Benefit from our hybrid working model and a culture built on flexibility, trust and sustainable performance. Ready to help shape the future of global network services? We'd love to hear from you. Apply today and become part of a team that's creating a safer and more open world. We review applications continuously, so don’t wait. We’re committed to building diverse, inclusive teams and encourage applications from all who see themselves thriving here. To make sure your personal data stays protected, we do not review applications sent via email or post. If you have questions about the role or process, contact Léa Rein, Senior Talent Acquisition Business Partner at lea.rein@assaabloy.com. Let’s create a safer and more open world — together. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Avaron AB

About the Company At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development. About the Role You will step into a senior interim role focused on rethinking how Internal IT should support employees and internal business operations in a complex, international environment. The assignment spans strategy, organization, governance, capabilities and ecosystem, with a clear focus on workplace technology, security, AI and scalable internal digital services. You will assess how Internal IT is currently structured, where responsibilities and decision-making belong, and how it should collaborate with adjacent functions such as security, product technology, people-focused teams and operational enablers. The goal is to create a clear view of what works today, where the gaps and overlaps are, and what future setup will best support the organization’s direction. This role is a strong fit if you enjoy combining strategic analysis with practical recommendations and want to influence how a modern Internal IT function should evolve. Job DescriptionYou will quickly build an understanding of the organization’s strategy, Internal IT landscape and current operating context. You will assess the mandate, structure, maturity and capabilities of the Internal IT function. You will clarify boundaries and collaboration models between Internal IT and other relevant business, technology, security and enabling functions. You will evaluate ownership and governance across internal digital services, workplace platforms and employee experience. You will engage senior stakeholders to understand current needs, dependencies, pain points and ways of working. You will identify risks, capability gaps, overlaps, unclear accountabilities and improvement opportunities. You will explore how AI, automation, data and emerging technologies can strengthen the internal technology environment. You will assess sourcing strategy, shared services, partner models and the role of vendors and managed service providers. You will develop future-state options and recommend a target operating model covering governance, ownership, capabilities, collaboration and sourcing. You will define a pragmatic roadmap and support alignment around the recommended direction. RequirementsYou have senior leadership or advisory experience in Internal IT strategy and transformation. You have a proven track record of designing, transforming or leading modern Internal IT organizations. You have strong experience in employee-facing, corporate and workplace technology rather than customer-facing product development. You have experience from complex, international and fast-changing organizations. You bring broad knowledge of enterprise technology, AI, cloud, cybersecurity, digital workplace and employee experience. You have experience defining operating models, governance, service ownership and organizational accountabilities. You understand sourcing, strategic partners, managed services and technology ecosystems. You can connect business strategy, employee needs and Internal IT priorities. You are comfortable turning analysis into pragmatic recommendations and building credibility with both executive and operational stakeholders. What We OfferPermanent employment at Avaron AB Occupational pension Wellness allowance of SEK 5,000 per year Application Selections are made on an ongoing basis – apply as soon as you can.

Avanza

Vill du bygga fundamentet för ett eventdrivet Avanza? Som Plattformsutvecklare skapar du förutsättningarna för våra autonoma team genom modern molninfrastruktur, Data Mesh och en passion för arkitektur. Här får du mandatet att forma den plattform som driver allt från handelsflöden i realtid till nästa generations kundupplevelse. OM TEAMET OCH ROLLEN Team Data Distribution är ett plattformsteam med ansvar att utveckla Event Driven Architecture som möjliggör våra mikrotjänster. Vi servar över 40 produktteam, med en distribuerad strömningsplattform baserad på Kafka. Komponenten är verksamhetskritisk för allt från orderläggning och handelsflöden i realtid till uppdateringar av kontosaldon och notifieringar. På Avanza är våra produktteam autonoma och därför arbetar vi utifrån Data Mesh- ramverket där self-service och domain ownership är våra ledstjärnor. Det som gjort oss framgångsrika genom åren är att vi ser plattformen som en produkt (Platform as a Product), med en tydlig produktroadmap och en nära relation till våra användare där vi ständigt utforskar deras behov, genom bl.a. användarintervjuer och demos. Vi jobbar datadrivet och mäter våra kollegors användning av plattformen, i syfte att ständigt underlätta deras vardag. För stunden är vi på god väg att lämna våra egen hostade Kafka-kluster till förmån för Confluent Cloud, där effekten för oss blir mindre fokus på drift och mer utforskande av nya tekniker samt mer tid till en förbättrad developer experience. Team Data Distributions mission är: Göra det enkelt att kommunicera eventdrivet i distribuerade system samt att tillgängliggöra och förädla strömmande data. HOS OSS KOMMER DU ATT: * Utveckla och underhålla plattform för eventdriven kommunikation * Sätta standarder och mönster för hur produktteamen konsumerar data i realtid * Hjälpa andra team genom att utbilda i best practices kring event driven architecture * Utvärdera och implementera nästa generations verktyg inom strömmande data * Jobba med tekniker som Kafka, GCP, Terraform, Confluent Cloud DIN PROFIL: För att trivas i rollen tror vi att du är en erfaren javautvecklare, men som också har lyft blicken för att bemästra applikationsarkitektur i sin helhet. Du har praktisk erfarenhet av Event Driven Architecture och trivs i miljöer där händelsestyrda flöden står i centrum. Som person är du prestigelös och hjälpsam – ditt starka service mindset gör att du naturligt stöttar teamet och bidrar till en positiv, samarbetande arbetskultur. KVALIFIKATIONER * Erfaren javautvecklare * Förmåga att göra komplexa saker enkla – för dig själv och för andra * Erfarenhet av distribuerade system MERITERANDE * Bekväm med Infrastructure as Code (t.ex. Terraform eller liknande) * Har erfarenhet av att jobba i molnplattform (AWS/Azure/GCP) * Jobbat med Kafka eller liknande ANSÖKAN Skicka in din ansökan via "Ansök nu"-knappen i annonsen. Urval sker löpande, så vänta inte med att söka. Vi ser fram emot att höra från dig! Har du frågor om tjänsten? Kontakta Engineering Manager Afram Kourie på afram.kourie@avanza.se Vi undanber oss vänligen men bestämt kontakt från rekryteringsföretag och annonssäljare.

Norvion Systems AB

About Norvion Systems AB Norvion Systems AB, headquartered in Gothenburg, Sweden, is an innovative engineering company delivering advanced AI, robotics, embedded systems, and automotive engineering solutions across the Nordic region and Europe. We work closely with leading industrial partners to support the development and deployment of next-generation technologies. Our engineering teams combine deep industry experience with a practical Nordic engineering culture focused on innovation, quality, and real-world impact. To support one of our partners in Gothenburg, we are looking for an experienced Service Owner to join a consulting assignment with a global provider of propulsion systems and power solutions for marine and industrial applications. If you have experience in service development, business strategy, commercialization, and digital services, we would love to hear from you. About the Assignment As a Service Owner, you will play a key role in developing and managing scalable service offerings for connected products and services. You will work across business and technical functions to support service development, commercialization, and continuous improvement. You will collaborate with dealers, markets, product teams, IT, and business stakeholders to develop service concepts, optimize business value, and support successful market introduction. Key Responsibilities Develop service contract concepts, value propositions, and segmented service offerings Build business plans, business cases, pricing models, and profitability scenarios Support commercialization and go-to-market activities for digital and connected services Define and improve monitoring processes for connected vessels Work closely with dealers, markets, product teams, IT, and business stakeholders Establish KPIs, feedback loops, rollout plans, and continuous improvement processes We Are Looking For We are looking for professionals with experience in service development and business strategy. You should have experience in: Service Lifecycle Management Business Development and Strategy Service Contract Management Digital / Connected Services and IoT Aftermarket or service business B2B and dealer-based sales models Go-to-Market and Commercialization Process Development and Change Management Business Cases, Pricing, and Revenue Models Assignment Details 📍 Location: Gothenburg, Sweden (On-site) 📅 Start Date: 1 September 2026 📄 Duration: Until 30 April 2027 Application Deadline: 30 July 2026 Candidates already authorized to work in Sweden—through Swedish/EU citizenship, permanent residence, or a valid Swedish work permit—will be prioritized. Why Join Norvion? Engineering Beyond Boundaries At Norvion, professionals work on real industrial challenges involving advanced technologies, digital solutions, and connected services. Work With Experienced Professionals Join a team with strong European engineering experience and collaborate with experts from leading technology companies and industrial organizations. Nordic Engineering Culture We believe in: Flat communication Technical excellence Individual ownership Continuous learning Sustainable work-life balance Interested? Please send your English CV to: 📧 hr@norviontech.com

Semicon Service Nordic AB

Job Description Our client is seeking a multilingual Global Service Desk Consultant to provide high-quality IT support services to users across a global environment. The role involves delivering remote technical assistance through phone, web chat, and remote support tools while ensuring excellent customer service and adherence to established service standards. The successful candidate will contribute to operational excellence by resolving technical issues, supporting end users, improving service processes, and assisting with complex troubleshooting activities. This position requires strong technical expertise within the Microsoft ecosystem, excellent communication skills, and the ability to work effectively in a fast-paced international support environment. Key Responsibilities Deliver first-line and advanced technical support to users through telephone, chat platforms, and remote assistance tools. Manage and resolve support tickets within agreed service levels and quality standards. Follow established ITIL practices, including Incident Management, Request Fulfillment, and Problem Management processes. Serve as an escalation point for technical issues within the Global Service Desk and assist in resolving complex cases. Perform detailed troubleshooting and root-cause analysis to restore services efficiently. Contribute to continuous service improvement initiatives and support shift-left strategies to enhance operational efficiency. Maintain clear communication with users and stakeholders to ensure a positive support experience. Monitor support activities and recommend improvements to tools, workflows, and support processes. Assist with user account administration, permissions management, and system access requests. Support hardware, software, networking, and business application-related incidents. Experience Required Experience working within an IT Service Desk, Help Desk, or Technical Support environment. Proven experience supporting users in a global or multinational organization. Hands-on experience troubleshooting Microsoft-based technologies and enterprise applications. Experience handling escalated technical incidents independently. Familiarity with IT service management frameworks and ticketing systems. Estimated Experience Requirement: 3–5+ years of relevant IT Support or Service Desk experience. Educational Requirements Diploma, Bachelor's degree, or equivalent qualification in Information Technology, Computer Science, Information Systems, or a related field. ITIL Foundation certification is highly desirable. Required Skills Technical Support & Troubleshooting Advanced Troubleshooting Technical Support Remote Assistance Tools Hardware and Device Support Incident Resolution Root Cause Analysis Microsoft Technologies Windows 10 & Windows 11 Microsoft 365 (O365) Microsoft Teams OneDrive Microsoft Exchange Active Directory Azure AD / Entra ID Infrastructure & Networking VPN Support DNS Troubleshooting Network Connectivity Analysis Endpoint Management Intune SCCM Service Management Tools ServiceNow ITSM Platforms SLA Management ITIL Framework Business Applications SAP (User-Level Knowledge) Language Requirements The following languages are mandatory: Swedish – Proficient (Written and Spoken) English – Proficient (Written and Spoken) Spanish – Proficient (Written and Spoken) Candidates must be comfortable supporting users and communicating professionally in all three languages. Personal Attributes Strong sense of ownership and accountability. Excellent analytical and problem-solving capabilities. Ability to remain effective in high-volume and time-sensitive environments. Well-organized and structured approach to daily tasks. Strong interpersonal and stakeholder communication skills. Proactive team player with a customer-focused mindset. Ability to work independently while contributing positively to team objectives. Work Arrangement Initial period will be primarily on-site in Lund, Sweden. Limited remote work may be permitted after onboarding, subject to business requirements and client approval. Job Mode Primarily On-site (Up to 25% Remote after onboarding and subject to approval) Application Method: Interested candidates can apply by sending their profile to hr@semiconservicenordic.com

Securitas Intelligent Services AB

The role: The proximity of our IT services to the business in the countries is a key factor of success for Securitas. As we continue our transformation toward a more unified and Divisional-driven IT organization, we are now recruiting a Service Delivery Owner for Applications and the Service Management Office (SMO). You will report to the Director of Cluster North who is responsible for the following countries: Denmark, Sweden, Finland, Norway, UK, Ireland and France. Main tasks Within Securitas our IT landscape is transforming, we are transitioning from a decentralized IT landscape to a Divisional-driven setup. In this new model, Divisional solutions and applications (ERP, HCM, Workforce Management, Guard Reporting, etc.) must work seamlessly with local applications and integrations. To support this evolution, we are seeking a strong, business-focused professional to take on a dual role: Full Application Service Delivery Owner for Sweden Full owner of the Swedish Service Management Office (SMO) As you establish a solid foundation in Sweden, your remit will expand across the entire Cluster North, taking on a more tactical and strategic role, driving harmonization, alignment, and long-term roadmaps in line with Divisional strategy. Key Responsibilities Application Service Delivery (Sweden – Full Ownership) End-to-end responsibility for Swedish application services. Ensure availability, performance, compliance, and user satisfaction. Manage incidents, problems, changes, and releases in line with ITSM processes. Lead service reviews, governance routines, and vendor interactions. Implement and track service improvements and KPIs. Ensure accurate documentation, configuration items, and service definitions. Service Management Office (Sweden – Full Ownership) Manage and coordinate assigned Service Team and work actively to improve team performance and collaboration. Accountable and responsible for developing and maintain service(s) roadmap for the SMO function. Participate in the Change Advisory Board (CAB) to control quality and timing of service releases for business continuity and participate in the Cluster IS/IT Portfolio Steering Committee. Contribute to ITSM process development, governance, and optimization in alignment with Divisional SMO. Support reporting, metrics, service reviews, and performance dashboards. Responsible for defining and ensuring business and user centric KPI’s, OLA’s and SLAs for service operations. Drive adoption of consistent service management practices across countries. Act as a bridge between operations, application teams, and service governance functions. Take the ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review. Cluster Expansion (Tactical/Strategic Role) Support alignment and harmonization of application services and SMO across countries. Participate in defining crosscountry roadmaps, standards, and integration approaches. Lead or contribute to local projects and service improvement initiatives. Serve as a trusted advisor to the wider cluster and to the division. Help build scalable and repeatable service structures for the cluster. Key Personal skills Relevant experience from building, developing, and managing IT service management in an international environment. Experienced in application management, service delivery, and ITSM frameworks. Skilled at balancing hands‑on operational work with process and strategic thinking. Ability to define requirements, solutions, and implement new technology and processes while ensuring proper security, risk mitigation, compliance, and regulatory statutes are met. Understanding of technology directions, trends, and strategic business impacts.  Strong proficiency in lean process management, technology evaluation processes and decision making. Working cross functional including geographies. Passion for great customer – end user services, scalability, security, and agility. Excellent capabilities to engage and motivate your team and people around you. Prestige-less and pragmatic approach to problem-solving. Strong communicator who builds relationships across functions and countries.  Requirements Minimum 5 years experiences of relevant application delivery and services management. Minimum 5 years leadership linked to team management and delivery in a cross-functional and geography set-up. High level of competence linked to application set-up, technology, and enterprise architecture. B.Sc. in Computer Science, business, and administration (or equal job experience). Languages Swedish Mandatory. English Fluent.