Tripadvisor

Back-end Engineer | Bókun​   About Tripadvisor ​ The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. About Bókun ​ Join Bókun, a Tripadvisor company, and help transform the tours and activities industry. Our booking management software helps travel operators worldwide increase their bookings and simplify operations. As part of our team, you'll help develop solutions that improve how businesses in the travel sector operate and grow. We are looking for a motivated and innovative Back-end Engineer to join our team in Reykjavík, Iceland. This is a fantastic opportunity to create impactful software that will help shape the future of travel technology. Our product has grown over years, so the work is a mix of building new features and modernising older areas of the back-end. Job Location: On-site This role is an on-site position in our Reykjavik, Iceland office. • Start Date:​ January 2027 (Planned start date) • Timeline:​ Hiring now for a January 2027 start date. What we're looking for​ Required​ • Proficient in Java and modern back-end architectures • Comfortable communicating in English (our working language) • 4+ years experience Nice to have​ • Comfortable working across the stack • Background in travel, e-commerce, or marketplace platforms What you'll do​ • Build for real operators.​ Build software used by thousands of tour and activity businesses around the world — what you ship gets used, fast. • Write code, daily.​ This is a hands-on engineering role. You'll spend most of your time building, not in meetings. • Work end-to-end.​ Collaborate with product, design, and front-end to take features from idea to production. • Improve the foundations.​ Refactor, modernise, and pay down technical debt in a mature codebase that's earned its complexity honestly. • Shape the platform.​ Contribute to architectural decisions and help guide where our back-end goes next. • Collaborate with the best.​ Join a team of skilled engineers where you'll brainstorm, refine ideas, and learn from people who care about their craft. Our stack​ Frontend​ • TypeScript • React • Tailwind CSS • TanStack Query & Router • Next.js (booking management UI) • React Native (operator app) Backend​ • Java • Play Framework • MySQL • OpenSearch • Redis • Amazon SQS Don't worry if you're not familiar with every technology — we're committed to helping you learn and grow! Working with AI​ Every engineer at Bókun has access to Claude Code and other leading AI coding assistants, and we actively use them as part of day-to-day development. We've invested in this seriously — both in tools and in the time to figure out how they fit into our workflows. If working somewhere that takes AI engineering seriously matters to you, you'll feel at home here. Why Bókun?​ • Competitive Compensation:​ Attractive salary and performance-based bonuses • Work-Life Balance:​ Flexible working hours and remote work options • Career Growth:​ Continuous learning opportunities and clear paths for advancement • Global Impact:​ Your work will be used by millions of travelers and businesses worldwide • Innovative Environment:​ Be part of a team that's pushing the boundaries of travel tech Perks​ • 🏢 Nice office in central Reykjavík • 🍽️ Delicious daily lunch provided • ☕ Top-notch coffee and snacks to fuel your creativity • 🚗 Convenient indoor car parking • 🏋️ On-site gym with a hot tub (World Class) • 🧘 Lifestyle and wellness benefits • 🎉 Regular team events and activities Application process​ • Initial call (30 minutes):​ Connect with our recruiter to learn more about the role and share your background. • Technical screening (45 minutes):​ Interview to assess your technical expertise, provide insight into our work, and gauge your interest in advancing further. • Coding assignment:​ Solve a simple coding assignment at your own pace. • On-site interviews (around 3 hours total):​ Meet the team, tour the office, and engage in technical discussions, job-relevant coding exercises, and cultural fit conversations with team members. Ready to Shape the Future of Travel?​ If you're excited about creating innovative solutions that impact millions of travelers and businesses globally, we want to hear from you! What We Offer ​ • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses • “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. • Donation matching. Give back? Give more! We match qualifying charitable donations annually. • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. • Travel perks. We believe that travel is employee development, so we provide discounts and more. • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. • Health benefits. We offer great coverage and competitive premiums. • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.   Our Cultural Pillars:​ Traveler first​ We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge​ We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together​ The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.   We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-JP #LI-Hybrid

Front-end Engineer | Bókun​   About Tripadvisor ​ The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. About Bókun ​ Join Bókun, a Tripadvisor company, and help transform the tours and activities industry. Our booking management software helps travel operators worldwide increase their bookings and simplify operations. As part of our team, you'll help develop solutions that improve how businesses in the travel sector operate and grow. We are looking for a motivated and innovative Front-end Engineer to join our team in Reykjavík, Iceland. This is a fantastic opportunity to create impactful, user-friendly interfaces that will help shape the future of travel technology. Our product has grown over years, so the work is a mix of building new features and modernising older areas of the UI. Job Location: On-site This role is an on-site position in our Reykjavik, Iceland office. • Start Date:​ January 2027 (Planned start date) • Timeline:​ Hiring now for a January 2027 start date. What we're looking for​ Required​ • Proficient in TypeScript and React • Care about user experience and visual polish • Comfortable communicating in English (our working language) • 4+ years experience Nice to have​ • Experience with modern CSS approaches (we use Tailwind) • Familiarity with Next.js or React Native • Comfortable working with REST APIs and across the stack • Background in travel, e-commerce, or marketplace platforms What you'll do​ • Build for real operators.​ Build interfaces used by thousands of tour and activity businesses around the world — what you ship gets used, fast. • Write code, daily.​ This is a hands-on engineering role. You'll spend most of your time building, not in meetings. • Work end-to-end.​ Collaborate with product, design, and backend to take features from idea to production. • Improve the foundations.​ Refactor, modernise, and pay down technical debt in a mature codebase that's earned its complexity honestly. • Shape the platform.​ Contribute to architectural decisions and help guide where our frontend goes next. • Collaborate with the best.​ Join a team of skilled engineers where you'll brainstorm, refine ideas, and learn from people who care about their craft. Our stack​ Frontend​ • TypeScript • React • Tailwind CSS • TanStack Query & Router • Next.js (booking management UI) • React Native (operator app) Backend​ • Java • Play Framework • MySQL • OpenSearch • Redis • Amazon SQS Don't worry if you're not familiar with every technology — we're committed to helping you learn and grow! Working with AI​ Every engineer at Bókun has access to Claude Code and other leading AI coding assistants, and we actively use them as part of day-to-day development. We've invested in this seriously — both in tools and in the time to figure out how they fit into our workflows. If working somewhere that takes AI engineering seriously matters to you, you'll feel at home here. Why Bókun?​ • Competitive Compensation:​ Attractive salary and performance-based bonuses • Work-Life Balance:​ Flexible working hours and remote work options • Career Growth:​ Continuous learning opportunities and clear paths for advancement • Global Impact:​ Your work will be used by millions of travelers and businesses worldwide • Innovative Environment:​ Be part of a team that's pushing the boundaries of travel tech Perks​ • 🏢 Nice office in central Reykjavík • 🍽️ Delicious daily lunch provided • ☕ Top-notch coffee and snacks to fuel your creativity • 🚗 Convenient indoor car parking • 🏋️ On-site gym with a hot tub (World Class) • 🧘 Lifestyle and wellness benefits • 🎉 Regular team events and activities Application process​ • Initial call (30 minutes):​ Connect with our recruiter to learn more about the role and share your background. • Technical screening (45 minutes):​ Interview to assess your technical expertise, provide insight into our work, and gauge your interest in advancing further. • Coding assignment:​ Solve a simple coding assignment at your own pace. • On-site interviews (around 3 hours total):​ Meet the team, tour the office, and engage in technical discussions, job-relevant coding exercises, and cultural fit conversations with team members. Ready to Shape the Future of Travel?​ If you're excited about creating innovative solutions that impact millions of travelers and businesses globally, we want to hear from you! What We Offer ​ • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses • “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. • Donation matching. Give back? Give more! We match qualifying charitable donations annually. • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. • Travel perks. We believe that travel is employee development, so we provide discounts and more. • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. • Health benefits. We offer great coverage and competitive premiums. • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.   Our Cultural Pillars:​ Traveler first​ We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge​ We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together​ The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.   We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-JP #LI-Hybrid

Junior Software Engineer | Bókun​   About Tripadvisor ​ The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. About Bókun ​ Join Bókun, a Tripadvisor company, and help transform the tours and activities industry. Our booking management software helps travel operators worldwide increase their bookings and simplify operations. As part of our team, you'll help develop solutions that improve how businesses in the travel sector operate and grow. We are looking for a Junior Engineer to join our team in Reykjavík, Iceland. This role is open to engineers with up to 3 to 4 years of experience, including recent graduates with strong projects to show. You'll work across our full stack alongside experienced colleagues, building features that ship to real users. Job Location: On-site This role is an on-site position in our Reykjavik, Iceland office. What we're looking for​ Required​ • Computer Science Degree • Proficient in at least one modern programming language • Comfortable communicating in English (our working language) Nice to have​ • Familiarity with TypeScript, React, or Java • Experience with REST APIs and modern web development • Some experience with relational databases (SQL) • Personal projects, open source contributions, or a portfolio you're proud of • Background or interest in travel, e-commerce, or marketplaces What you'll do​ • Build for real operators.​ Work on features used by thousands of tour and activity businesses around the world — what you ship gets used, fast. • Work across the stack.​ You'll touch both frontend (React, TypeScript) and backend (Java), and figure out which side you want to grow into. • Write code, daily.​ This is a hands-on role. You'll spend most of your time building, not in meetings. • Work end-to-end.​ Collaborate with product, design, and other engineers to take features from idea to production. • Grow your craft.​ We invest in your development — through code review, pairing, and time to learn new things. • Collaborate with the best.​ Join a team of experienced engineers who'll brainstorm ideas with you, give thoughtful feedback, and help you level up. Working with AI. Work in a team striving for the cutting edge of AI generated coding practices. ​ Our stack​ Frontend​ • TypeScript • React • Tailwind CSS • TanStack Query & Router • Next.js (booking management UI) • React Native (operator app) Backend​ • Java • Play Framework • MySQL • OpenSearch • Redis • Amazon SQS Don't worry if you're not familiar with every technology — for this role, we expect you to be learning, and we're committed to helping you grow! Working with AI​ Every engineer at Bókun has access to Claude Code and other leading AI coding assistants, and we actively use them as part of day-to-day development. We've invested in this seriously — both in tools and in the time to figure out how they fit into our workflows. If working somewhere that takes AI engineering seriously matters to you, you'll feel at home here. Why Bókun?​ • Competitive Compensation:​ Attractive salary and performance-based bonuses • Work-Life Balance:​ Flexible working hours and remote work options • Career Growth:​ Continuous learning opportunities and clear paths for advancement • Global Impact:​ Your work will be used by millions of travelers and businesses worldwide • Innovative Environment:​ Be part of a team that's pushing the boundaries of travel tech Perks​ • 🏢 Nice office in central Reykjavík • 🍽️ Delicious daily lunch provided • ☕ Top-notch coffee and snacks to fuel your creativity • 🚗 Convenient indoor car parking • 🏋️ On-site gym with a hot tub (World Class) • 🧘 Lifestyle and wellness benefits • 🎉 Regular team events and activities Application process​ • Initial call (30 minutes):​ Connect with our recruiter to learn more about the role and share your background. • Technical screening (45 minutes):​ A conversation to assess your technical foundations and learn about your projects and interests. • Coding assignment:​ Solve a simple coding assignment at your own pace. • On-site interviews (around 3 hours total):​ Meet the team, tour the office, and engage in technical discussions, job-relevant coding exercises, and cultural fit conversations with team members. Ready to Shape the Future of Travel?​ If you're excited about building features used by millions, alongside experienced engineers, we want to hear from you! What We Offer ​ • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses • “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. • Donation matching. Give back? Give more! We match qualifying charitable donations annually. • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. • Travel perks. We believe that travel is employee development, so we provide discounts and more. • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. • Health benefits. We offer great coverage and competitive premiums. • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.   Our Cultural Pillars:​ Traveler first​ We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge​ We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together​ The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.   We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!     #LI-JP #LI-Hybrid

Business Development Executive | Bokun About Tripadvisor ​ The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. About Bokun:​ Bókun, a Tripadvisor company, is the market-leading booking and channel management platform for the tours and activities industry. Thousands of Experience Operators around the world run their business on Bókun – from independent tour guides to multi-location attraction groups. We combine the reach and stability of a global leader with the speed and focus of a team that’s still building. About The Role:​ We’re creating a new Business Development Executive role to close the gap between how Experience Operators discover Bókun and how they grow with us. Today, customers either self-serve their way in or land with a dedicated Business Development Manager once they’re a Key Account. This role owns everything in between. You’ll own, grow and retain a portfolio of accounts with real potential – nurturing them over time and helping them get more value from Bókun. Some will grow into Key Accounts. Others will make this tier their long-term home, and need consistent account management and retention through our touchpoint programme – both are equally part of the job. You’ll also go after new business beyond our self-serve ICP: the accounts that need a conversation, not just a sign-up form. And you’ll work alongside our Business Development Managers to help qualify new potential enterprise opportunities. It’s a role built for someone who’s equally comfortable prospecting cold leads and nurturing warm opportunities – patient enough to play the long game with an account, and driven enough to go and win the next one. Wherever each account is headed, they deserve someone who takes real ownership of getting them there. Job Location: Hybrid This role is a hybrid position that requires 2/3 days per week/month in our Iceland office. What You'll Do:​ • Own, grow and retain a portfolio of accounts – driving growth toward Key Account status where the opportunity exists, and providing consistent account management and retention through our touchpoint programme for those that stay in this tier. • Win new business beyond our self-serve ICP – proactively identify, prospect and convert Experience Operators whose needs go beyond a self-serve sign-up. • Represent Bókun at industry events and trade shows, building pipeline and relationships through in-person prospecting. • Work alongside Business Development Managers to help qualify new potential enterprise opportunities – bringing research, discovery and relationship-building to deals as they take shape. • Run consultative discovery calls, demos and webinars that show Experience Operators the value of the Bókun platform. • Use Salesforce and sales data to track your pipeline, spot trends, and sharpen your approach to outreach, account growth and retention. • Consistently meet and exceed targets across new business acquisition, account growth and retention. • What You'll Bring to the Team:​ • 3+ years of experience in sales, business development or account management, ideally in SaaS or B2B. • A track record that spans both sides of the job: winning new business and growing existing accounts. • Comfort working in a role that’s still being defined – you’ll help build the playbook, not just follow one. • Confident, consultative communication skills – on the phone, on a webinar, or on a trade show floor. • Highly organised, with the ability to juggle a large and varied portfolio – staying on top of many accounts at once and adapting quickly as priorities change. • Meticulous CRM discipline – you keep Salesforce accurate and up to date, and use data to guide decisions and track your own performance. • Willingness to travel for industry events and in-person prospecting. • Self-motivation, resilience and genuine curiosity about what makes growing travel businesses tick. • Fluency in English; proficiency in one or more additional European languages (e.g. Spanish, Italian, German) is highly desirable. Why Bokun:​ If you’re driven by the challenge of building something new inside a market leader, we’d love to hear from you. At Bókun, we invest in our people, offer competitive compensation, and give you real room to grow. The how to your wow. Reliable tech. Remarkable experiences.​ What We Offer ​ • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses • “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. • Donation matching. Give back? Give more! We match qualifying charitable donations annually. • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. • Travel perks. We believe that travel is employee development, so we provide discounts and more. • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. • Health benefits. We offer great coverage and competitive premiums. • Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars:​ Traveler first​ We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge​ We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together​ The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

Customer Product Success Specialist – Restaurant Onboarding (Temporary contract)​ Join our Movement and Champion Restaurant Culture! 💚​ At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork As part of the commercial team, you will make sure every newly signed restaurant goes live quickly and gets full value from our software, TheFork Manager. You will: • Deliver onboarding training to our partners on TheFork Manager virtually and face to face. • Set up and optimize restaurant profiles and configuration so partners go live fast and convert diners from day one. • Drive product adoption, turning new partners into confident, advanced users of the software within their first weeks. • Adapt your training style to each audience, from independent owners to front-of-house and management teams. • Identify upsell and cross-sell opportunities during onboarding and hand qualified leads to Account Managers. • Achieve and exceed individual targets while contributing to overall country and regional goals. • Work closely with Sales, Account Management, Sales Operations and Customer Care to ensure a smooth handover from signature to go-live. • Share restaurant feedback with Product and Marketing, and help improve our training materials and knowledge base. • Travel as required for on-site restaurant sessions, trade events, and internal team sessions, including occasional trips to Sweden during your first year. Who you are: You Must Meet These Critical Qualifications • You are fluent in Swedish and English, both written and spoken. Fluent Swedish is essential for this role. • You have at least 2 years of experience in customer onboarding, training or customer success in B2B SaaS, or in hospitality operations combined with strong tech aptitude. • You are a confident communicator who can explain software simply to non-technical audiences, on video and in person. • You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets. • You have strong organisational skills and can manage several onboardings in parallel without losing quality. • You can quickly establish trust and build rapport with restaurant owners and their teams. You Can Impress With These Additions • You have experience in the restaurant or hospitality industry, or with reservation or POS software. • You have worked with Salesforce or a comparable CRM. • You have created training content such as guides, videos or webinars. • You have a commercial eye and enjoy spotting upsell opportunities. • You thrive in fast-paced environments and remain organised under pressure. What we offer you:​ • 😄 An awesome team • ⚖️ Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) • 💸 Competitive fixed salary and bonus • 🌎 International teams and a multicultural environment spanning 10 offices across Europe • 🤝 Highly inclusive working environment • 🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc • 🎓 Continuous learning and development programs • 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey • 🏥 Health insurance • 👩‍🦽 Life & Disability Insurance at no cost to the employee • 🍴 Amazing offices with dining, a coffee point on each floor, and leisure area • 🎤 Team building events All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will be happy to support you. #LI-OS1