customer support

Sales Support Representative Hönö | Berg Propulsion About Berg Propulsion Since 1912, Berg Propulsion has been developing technology that drives the global maritime industry forward. From our origins as a Swedish shipyard, we have grown into an international leader in marine propulsion systems, delivering propellers, thrusters, control systems, and hybrid-electric solutions to customers around the world. Our vision is to make global shipping safer and more sustainable. Through innovation, technical expertise, and close collaboration with our customers, we develop solutions that reduce environmental impact while delivering outstanding performance and operational reliability. At our headquarters in Hönö, you'll find a collaborative and welcoming work environment with short decision-making paths, high engagement, and a strong team spirit. Here, cutting-edge technology is combined with the genuine Berg culture—where collaboration, accountability, and continuous development are at the heart of everything we do. Are You Our Next Sales Support Representative? We are currently looking for two new colleagues to join our Sales Support team. As part of our team, you will play a key role in supporting the operational backbone of our aftermarket business. This position is ideal for someone who enjoys coordinating multiple tasks, thrives in a structured environment, and is energized by collaborating with others to ensure a smooth and efficient order process. You will join a highly skilled and committed team known for its positive attitude and strong sense of collaboration. We support one another, share knowledge, and work together to find solutions—even when the pace is high. The Role As a Sales Support Representative, you will be responsible for ensuring that customer orders are handled efficiently and with a high level of quality—from handover by the Sales team through delivery and invoicing. You will act as a central point of coordination between several internal departments, ensuring that accurate information is maintained in our systems, deliveries are monitored, and any deviations are managed in a structured manner. The role is primarily an internal support function with many cross-functional contacts throughout the organization. We are also in an exciting phase of development, implementing new ways of working and improving our processes. Therefore, we are looking for someone who enjoys contributing ideas and sees continuous improvement as a natural part of everyday work. Key Responsibilities In this role, you will be responsible for: Ensuring an efficient order flow from handover through delivery and invoicing. Registering and administering customer orders in the ERP system. Managing price adjustments and updating item master data. Monitoring deliveries and handling deviations. Coordinating daily activities with Production, Purchasing, Logistics, and other internal departments. Managing returns and warranty claims. Ensuring that information and documentation in our systems is accurate and up to date. You will have the authority to prioritize and reschedule orders, manage price updates, determine lead times in collaboration with the business, and independently handle standardized warranty and claims processes. QualificationsRequired Upper secondary school diploma or equivalent. Preferred Post-secondary education in Engineering, Logistics, Business Administration, Finance, or a related field. Experience & Skills We believe you have: Experience in Sales Support, After Sales, Order Management, or a similar coordination role. Experience working with ERP systems and other business administration systems. Excellent communication skills in both Swedish and English, spoken and written. Preferred Experience working in a B2B environment. Knowledge of spare parts, service processes, or technical products. Personal Qualities We place great emphasis on your personal qualities and believe you recognize yourself in the following: Communicative – You build strong relationships, communicate clearly, and establish trust. Structured and Detail-Oriented – You work methodically, stay organized, and maintain a high level of quality. Service-Minded – You naturally enjoy supporting others and delivering excellent service. Solution-Oriented – You focus on opportunities and find effective solutions to challenges. Responsible and Proactive – You take ownership of your work, drive tasks forward, and actively contribute to improvements. Why Join Berg Propulsion? At Berg Propulsion, you'll become part of a company where people enjoy their work and have the opportunity to grow. We offer a workplace by the sea, short decision-making paths, and a culture built on collaboration, support, and shared success. You will have a manager who leads with trust, encourages initiative, and supports your professional development as you grow in your role. To give you the best possible start, we provide a well-structured onboarding program. You will begin by learning about our products in our production environment before gradually being introduced to our systems, processes, and ways of working. We Look Forward to Receiving Your Application! During the summer holiday period, our recruitment process will be temporarily paused. This means we will not begin reviewing applications or conducting interviews until after the summer. We will review all applications and contact selected candidates as soon as the recruitment process resumes. Thank you for your patience. We wish you a wonderful summer and look forward to receiving your application! Contact Azaro Dominguez ✉ azaro.dominguez@bergpropulsion.com

We are looking for an Order Administrator/Support Services Specialist for a company in Västerås. Start is ASAP, 7 months limited contract to begin with, possibility of extension after that. This role is 100% onsite in Västerås. Would you like to work in a central role combining administration, finance, and customer interaction? We are currently seeking an Order Administrator/Support Services Specialist for an assignment with a leading international technology company (client remains confidential). In this role, you will play a key part in ensuring an efficient and high-quality order flow. You will manage the entire process from order entry to follow-up and invoicing, contributing to strong financial control and high customer satisfaction.  About the role As an Order Administrator/Support Services Specialist, you will be responsible for:  Managing and processing customer orders throughout the full lifecycle Ensuring accurate follow-up of deliveries, costs, and invoicing Supporting financial control of service assignments and deliveries of products and spare parts Ensuring compliance with contracts, processes, and documentation standards Maintaining ongoing communication with customers and internal stakeholders  We are looking for someone who: Has experience in administrative roles, preferably within order management Has a basic understanding of finance and business processes Is structured, detail-oriented, and solution-focused Has strong communication and collaboration skills  This role requires fluency in both English and Swedish. We look forward to your application! This is a full-time consultant position in Västerås through Incluso. Start is ASAP, 7 months limited contract to begin with, possibility of extension after that. This role is 100% onsite in Västerås. Please submit your CV and application in English as soon as possible since we will review the applications on an on-going basis. For more information about this role, please contact Marianne Nilsson recruiter at Incluso.

Customer Support & Office Coordinator Help customers succeed and make Storykit an amazing place to work. Join us and be the engine behind both customer happiness and office experience. At Storykit, we believe great content should never go unseen. Too many overworked marketing and communications teams create brilliant content that disappears after one post. We are here to solve that. We are a tech-enabled content partner that help B2B companies succeed with their continuous communication. We are not an agency, we are not only a tool - we combine the two worlds into a unique offering. Now, we’re looking for someone who’s not just passionate about helping customers - but also about creating a great workplace experience. This is a unique role where customer support meets office coordination and management support. You’ll be at the centre of everything - helping our users succeed while making sure our office runs smoothly and feels like a place people genuinely enjoy being in. Why this role is different This isn’t a typical support role where you just answer tickets. You’ll be: The go-to person for both customers, colleagues and management The one who keeps things running - whether it's solving a customer issue, fixing a messy subscription, quality checking the output of an AI agent or making sure the office just works A key contributor to the energy, structure, and vibe of Storykit If you like variety, ownership, and being where things happen - this is for you. What you’ll doCustomer Support Support customers via email, chat, and other channels Help users understand and navigate our tool and solve issues quickly and effectively Manage activation and deactivation of subscriptions and user accounts Keep Intercom updated with tickets, documentation, and insights Improve and maintain support content, chatbot answers and support articles Collaborate with product and engineering to solve complex issues and share feedback Office & Operations Take ownership of the daily office experience and company events Make sure the office is a place people love coming to - every day Manage office vendors (cleaning, food, supplies, etc.) Handle hardware logistics (onboarding/offboarding, distribution, collection) Manage access to the office and system (badges, keys, the traveling portal, phone subscriptions etc.) Management Support Support management with administrative and operational tasks Run multiple AI agents and quality check the output Help coordinate internal processes and logistics Jump in where needed to keep things running smoothly What we’re looking for A service-minded person who genuinely enjoys helping others Positive energy - you make things better just by being there Organized and proactive - you see what needs to be done and do it Strong communicator, both written and verbal Comfortable handling multiple things at once in a fast-paced environment Experience in customer support or service (SaaS is a plus) Fluent in English; Swedish/Scandinavian is a plus Why join Storykit? Be part of a fast-growing AI company shaping the future of communication Work in a fun, ambitious, and supportive team A role with real impact across the entire company 30 days vacation, pension, wellness allowance, and more At Storykit, you’ll be in an open-minded environment where responsibility starts on day one. If you want to make a real difference—for both customers and colleagues—this is where you belong. This role is based on-site, with typical working hours from 08:30 to 17:00. To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. Apply today and let’s Storykit it together!

We are looking for a Product Support Specialist based in Malmö to join our team! Spiideo is the leading provider of automated cloud-based solutions for video analysis and streaming of sports. With an entirely new way of recording, sharing, and analyzing sports performance and producing sports for streaming, Spiideo has a unique position in the market. Our solution strikes the perfect balance between performance, simplicity, and accessibility. Today, Spiideo is used by hundreds of organizations globally across multiple sports (including soccer, basketball and ice hockey), ranging from top-tier leagues such as the English Premier League, MLS, LigaMX, USL and NWSL to youth and collegiate programs worldwide. ABOUT THE ROLE As a Product Support Specialist, you will play a key role in ensuring our customers get the best possible experience with our products. Responsibilities: Answering incoming requests from Spiideo customers and triaging according to our Service Level Agreements Act as the first point of contact and advocate for our customers across all products Escalate incidents to our Engineering team when needed Investigate and replicate bugs, and testing new features Collect customer feedback and channel insights back to our product team for improvements Take ownership of the customers' support experience from start to finish Help manage our league processes to provide a seamless customer experience Contribute to delivering a best-in-class support experience Qualifications: A strong interest in helping customers and solving problems Ability to work independently and stay on top of things in a fast-paced environment Excited to be working in a fast-paced environment, including the option to work on weekends and shifts A passion for technology and sports! Experience in a customer facing role Experience with support and help desk tools such as Intercom, Zendesk or similar is highly valued Strong written and verbal communication skills in English Additional languages are considered a plus Flexibility to work evenings, weekends and peak holiday periods What we can offer: A role in a fast-growing sports tech company with a global footprint A fun, skilled and highly motivated international team The opportunity to work with leading sports organizations and teams around the world A modern work environment where we use the latest tools and technologies A centrally located office in Malmö – just a short walk from the central station, in a beautiful building with great facilities A comprehensive pension and insurance package An annual wellness allowance and the opportunity to spend two working hours per week on physical activity Availability Availability to work weekdays + occasional evenings and weekends Ability to work during holiday periods, including summer and Christmas Location: This is a hybrid position in Malmö, Sweden. You will report to the Support & Operations Team Lead - EU & ROW, based in Malmö.

About Maurten Maurten fuels the fastest to gold medals and world records. Using patented Maurten Hydrogel Technology, athletes can more easily tolerate sports fuel while training and racing. The innovation allows carbohydrates to be encapsulated in hydrogel and transported smoothly to the intestines where they are broken down and used as fuel. Combining research–driven development alongside feedback from runners, cyclists, and triathletes, Maurten’s fueling ecosystem enables all humans to become greater athletes. Maurten is moving fast. We’re looking for people who share our passion for sport — and who want to shape the way athletes around the world fuel. About the position As Customer support agent at Maurten, you will mainly be responsible for handling our customer questions and concerns through Zendesk, ensuring our customers feel heard and valued. The ideal candidate has previous experience in a customer service position or similar role. You have a passion for delivering value to customers while representing the company brand and values. Your customer-oriented mindset and solutions-oriented approach will help ensure a positive experience for all. You have excellent communication skills and are an effective team player, collaborating well with people from various cultures.  Job responsibilities: Responsible for handling customer questions or concerns through Zendesk and direct questions to the right team members in the company Helping out in development project This is who you are: You have experience from a customer service department or similar. Your passion is to help the customer in a way that creates value for the customer, the Maurten brand and the company combined You have a customer-oriented mindset with a solutions-oriented approach You are an excellent communicator and team player: you work effectively with all members of the organization and different cultures. You are fluent in English; at least one other European language would be beneficial. This position is intended for students and is offered as an hourly-paid role. The expected workload is approximately 10–15 hours per week, allowing flexibility alongside your studies. During holidays and vacation periods, there may be opportunities to work additional hours to support the team. Is this you? If you’re interested in joining Maurten, submit your application — in English. We apply a continuous selection process, and the job post will be open until the position is filled. Both professional background and individual qualities will be taken into consideration during the interview process. Be part of shaping the future of fueling.

SAVR is a fast-growing Swedish fintech company on a mission to reinvent investing. We empower investors with a platform that offers lower fees, greater transparency, and a radically improved experience. We’re not just building another investment service — we’re reimagining how financial products should work for people, not just institutions. As part of our ambitious, innovative and curious team, you’ll help shape the future of investing in Sweden and beyond. The Role  As a Customer Experience Specialist at SAVR, you’ll become a true product expert and the voice of our customers. You’ll help investors navigate our platform with confidence, provide thoughtful and proactive support, and play a key role in continuously improving how we communicate, solve problems, and deliver value. Working closely with your CX teammates and other teams across SAVR, you’ll help shape how great customer experiences are built and scaled. Your Mission Engage with customers via live chat, email, and phone, ensuring every interaction feels personal, supportive, and efficient Conduct simple analyses to understand customer inquiries and identify opportunities for improvement Proactively address recurring issues to enhance the overall customer experience Handle various back-office tasks such as onboarding and offboarding customers, including KYC, AML, and MAR-related processes, as well as managing customer transfers in and out - always ensuring compliance, accuracy, and a smooth customer journey Collaborate with internal teams and external partners to resolve queries and share insights Contribute to developing best practices and smarter ways of working as our customer base grows You’ll Thrive in This Role If You... Have experience in a customer-centric or support-focused environment Are proactive, detail-oriented, and calm under pressure - whether it’s quiet or stormy Communicate clearly and empathetically, both in writing and speech Enjoy problem-solving and thinking one step ahead for the customer Value teamwork but are equally comfortable working independently Are genuinely curious about finance and investing Have a service-first mindset and thrive in a fast-moving environment Speak and write fluent Swedish Our Cultural DNA At SAVR, we’re: 🧠 Open-minded – we embrace new ideas, diverse perspectives, and continuous learning 🚀 Bold – we take smart risks, move fast, and aren’t afraid to fail forward 🤝 Honest – we value transparency, feedback, and doing the right thing We’re a startup, so things can be a little messy — and that’s part of the thrill. If you thrive in building as a team and handling uncertainty, you will fit right in.  What’s In It for You You’ll join a product- and design-driven company where your work has real impact. We keep things lean, move fast, and genuinely care about the experience we deliver — for customers and for each other. Here’s what we offer: 💻 Top-tier work gear 💰 Competitive salary 🏃‍♀️ Generous wellness allowance 🤒 Insurance package 🌱 Occupational pension and long-term savings support 🏢 Office-first approach to foster collaboration and quick decision-making — with flexibility when you need it (4+1) 🥗 Stocked pantry, plus regular social gatherings and wellness activities to keep energy and culture high Our Commitment to Diversity SAVR is an equal opportunity employer. We welcome people from all backgrounds, identities, and experiences. We believe diverse teams build better products and are committed to creating an inclusive workplace where everyone can thrive. Ready to Join Us? We’d love to hear from you. Apply now or reach out with any questions — and let’s build something meaningful together.

Our client is currently expanding its team on the Spanish coast and are looking for someone who enjoys working closely with customers and creating positive experiences every day. 👉 If you’re a Norwegian speaker living in Fuengirola, this could be the perfect fit for you! 💼 About the role In this position, you’ll be working directly with customers across multiple channels such as phone, email, and chat. Your main focus will be to understand each individual’s situation, provide the right support, and ensure they have a smooth and positive experience. You will manage customer relationships, handle cases in internal systems, track and improve your performance, collaborate with teams, and help enhance the overall customer experience. 👤 Who we’re looking for We believe you: Speak and write Norwegian fluently, and have a good level of English Have some experience in customer-facing roles such as support or sales Have experience working in CRM or similar systems 🎁 What’s in it for you? Fixed monthly salary + performance-based bonus Local employment terms in Spain Structured onboarding and ongoing training A collaborative and social team environment Regular team activities and events A modern office just a short walk from the beach Start Date & Application: Start Date: ASAP Employment type: Full-time, permanent (with probation period) Location: Fuengirola, Spain Selections and interviews are ongoing! Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company—quickly and efficiently. Our primary focus lies in Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries. Although we are a relatively new player, we have already gained the trust of many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us the obvious partner for companies looking to stay ahead in their recruitment efforts.

Har du tidigare erfarenhet av förstklassigt kundbemötande och försäljning via telefon? Drivs du av att jobba efter uppsatta mål? Vill du vara del av en organisation i rörelse där du har en nyckelroll gentemot kunderna? Då ska du söka denna tjänst idag! I din roll som Kundsupport/Innesäljare på HomeMaid arbetar du främst med att erbjuda våra kunder en förstklassig service via telefon och mejl. Du tar emot inkommande förfrågningar rörande HomeMaids tjänster och sköter tillkommande administration samt jobbar med bland annat uppsökande försäljning via telefon. ARBETSUPPGIFTER Arbeta med nykundsbearbetning Arbeta aktiv med merförsäljning till såväl befintliga som gamla kunder. Arbeta med uppsökande försäljning via telefon Supportera kunder via telefon och mejl. Hantera kundärenden såsom av-och ombokningar, kundklagomål, enklare skadeärenden samt avlasta övriga kollegor i av- och ombokningar av tjänster. PERSONLIGA EGENSKAPER OCH KVALIFIKATIONER För att trivas i rollen som Kundsupport/Innesäljare har du tidigare erfarenhet av att arbeta serviceinriktat och kundorienterat. Du har en naturlig fallenhet för att alltid göra det lilla extra samt en flexibilitet som hjälper dig hantera perioder med högre belastning. Du trivs med telefonen som främsta arbetsredskap och har en förmåga att hantera olika arbetsmoment samtidigt utan att tumma på kvaliteten. Du tycker om när det händer mycket och din vilja att utvecklas samt din nyfikenhet hjälper dig framåt. Självklart gillar du att jobba mot uppsatta säljmål. Viktigt för tjänsten är att du: Är inkluderande och respektfull i kontakt med olika människor Är lösningsorienterad och glädjespridande Har dokumenterad erfarenhet från försäljning och service, med fördel via telefon Har god dator- och systemvana, med fördel erfarenhet från LIME och Tengella Kan flytande svenska och har goda kunskaper i engelska i både tal och skrift. OM TJÄNSTEN Tjänsten är placerad i arbetstider är främst förlagda dagtid 08-17, måndag till fredag, men andra arbetstider kan förekomma. Placering:  Lund Anställning: Heltid, med 6 månaders provanställning Tillträde: Omgående